I was waiting for 20 min this morning and nobody asked me for my order. Had a foodland employee standing in front of the menu chatting it up with a barista. I was comfused so I checked the time and it was past 6 O Clock and I have placed to be do I left. It was very quiet and empty so I thought I could get a drink but I guess now they were too busy talking to each other not tending to customers. read more

the drink was iced matcha tea and the milk in that drink tasted spoiled the thing was 90% ice chips and the lady was hating her job for $7 it was an expensive cup of ice. Terrible product and service read more

I ordered a Strawberry Matcha Cream in the regular size. I was sooooooo delicious!! I saw the strawberry and matcha blend and it was so beautiful. I love the vibe here and the cashier was very chill and nice. THANK YOUUUU read more

The Coffee Bean & Tea Leaf - drinks and the counter - Coffee & Tea Near Me - Haleiwa, Hawaii

Waited at the counter and was not helped. Worker saw me then walked to the back, did not come out. Was waiting for 5-10 minutes.

I'm a picky coffee drinker & I ordered their caramel iced macchiato aka Carmel latte. It was really freaking good! Great customer service and look how cute it was! Mmm I'll be back! read more

The Coffee Bean & Tea Leaf - Iced caramel macchiato aka iced caramel latte - Coffee & Tea Near Me - Haleiwa, Hawaii

This place was a godsend for me. I was staying on the North Shore but wanted to go hiking on the windward side, I wanted to get a REALLY early start. These kind souls open at 5:30 am. And they are surprisingly kind while not being over cheery. (we all know non-morning people can't tolerate a lot of cheer in the mornings from pro-morning people) I'm not a great judge of coffee, but the coffee here was solid. It didn't hurt that this was walking distance to our AirBnB. I know, I know it's a chain...and I'm on vacation in Hawaii. Still, the friendliness and early-openness override the chainyness. (take that, Grammar National Socialists!) read more

The Coffee Bean & Tea Leaf - Interior - Coffee & Tea Near Me - Haleiwa, Hawaii

Chain store coffee? Really? Mikey, why you go somewhere on vacation and patronize the same chains you do at home? Um, ok, good question. Grew up in Berkeley. Always thought of myself as an independent coffee shop kind of guy. Recently sent a mouth swab to 23 and Me. Found out I'm not as indie as I thought. Barely indie at all. To my chagrin, my chromosomes revealed I'm about 60% Coffee Bean & Tea Leaf, and 35% Peet's. So, yeah, I know. 5% indie. That's just sad. But, yeah, whatever, I don't care. Because, the thing is, I go to CB&TL for a reason: their espresso drinks are consistently excellent. Had a terrific latte here. They took care to make it just exactly as I like it. Nothing fancy, ok? No super cute animal pictures in the foam. Just a damn good espresso. Mikey C says: I'm fine with that. read more

The Coffee Bean & Tea Leaf - Convenient Foodland Location. - Coffee & Tea Near Me - Haleiwa, Hawaii

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Thankful for this spot while visiting the North Shore. It's a little hidden gem. We grabbed a Vietnamese coffee and it was great!

Rude Service ‼ I went in to Coffee Bean this morning around 8:30am (sharing this so management can figure out whom I'm talking about.) I ordered an Iced Cookie Butter Latte w/ Oat milk. Paid for it but my mistake...I didn't look at the screen to verify my order. I waited on the side for my drink to which the barista called out a Vanilla Latte. I kindly asked if she had a CB Latte coming up bc that's what I ordered. She was so kind & lmk that they were out of Cookie Butter & that the cashier (whom was an older woman) should've let me know. I told her that I was not informed & that I was ok w/ the Vanilla latte. I asked if she could check that I wasn't charged for a more expensive drink (if that were the case). In that time, the cashier stormed over & told me "you did not order a cookie butter latte. You said vanilla." She was pretty harsh in telling me this. There was absolutely no need for her to tell me I was wrong. I knew I ordered a CB Latte because that's all wanted all morning. She proceeded to tell me I was wrong when I said that I for sure knew what I ordered. Again, no need to put me in place. Just apologize & carry on. I honestly was so kind to even take the Vanilla latte instead of requesting a refund or making a big deal. But once this cashier tried to put me in place, I lost it. That was so unnecessary & extremely rude. I am regional manager for a local business in the Food & Bev industry & I have never taught my employees to "correct" a customer in any wrong doing. She should not have spoken to me in that manner & should have handled the situation with more professionalism & courtesy. I was very disappointed w/ the service I received & will not be returning to that location in the future. Management should address this issue & ensure that all staff members are trained in proper customer service etiquette. read more

The most amazing experience!!!!! The sweetest woman was helping us this Wednesday morning. So so thankful for my delicious iced coffee and macadamia nut cookie yummmmmmmmm read more

This is a convenient location off the highway in the North shore. It's connected to the grocery market so you can shop and get a good coffee. It's popular but the service is quick. I recommend this place. read more

The Coffee Bean & Tea Leaf - customers at the counter - Coffee & Tea Near Me - Haleiwa, Hawaii

In the absolute nicest way possible, please please either train Marissa or move her somewhere else. She has messed up my order the past 3 times I have been there. I am a barista so it's not that I'm incompetent or rude when ordering. Today I asked for a hot earl grey tea with some steamed soy on top. She gave me a hot chai latte with regular milk. Idk how you mess up the only two things I asked for. It had my name on the cup and it even said earl gray soy. I also ordered a bagel with cream cheese. I thought it was known to cut the bagel in half to toast it. She literally gave me an uncut bagel toasted. WHO WOULD WANT A BAGEL THAT IS TOASTED ON JUST THE OUTSIDE HUH??? The other day I asked for an "iced vanilla latte" and she goes did you want to add espresso and I go just the way it comes is fine. An iced latte is literally espresso and milk so yeah it should come with it but I didn't want to have an extra shot just the way it came. She gave me an iced coffee , no vanilla just a plain iced coffee, no latte. Let me just come a little to her defense that she was there alone and it would've been helpful for their to have been another person to help make orders and take them. I think just the fact the PAST 3 TIMES I've been there only she has messed up something in my order. She's very kind but please retrain her!!! read more

Amber.. super rude. Very short and borderline yelling. Won't be getting coffee if I get helped by her read more

POOR MANAGEMENT: Coffee bean and tea management team this is for you. Today I went into your Coffee bean and tea at the bottom of Pupukea. at the time I was notified by your employee that you guys were out of milk . although I was confused because you guys were connected to a grocery store I said fine I'll take almond milk. As I proceeded to check out I realize that I had been charge extra for almond milk. I had to ask cause I didn't feel right am I being charged for the almond milk. She replied yes that's why I told you we were out of milk. I said wait a minute I have to pay for the inconvenience of you not having milk now. she said sorry that's what the manager told me to do. When I looked Around the store I began reading signs like the store will be closing at two pm due to lack of employees as well as help wanted signs. since they arrived about 11 years ago I've seen them go through about 150 employees . being an avid coffee drinker I've been to many coffee bean and tea's this one is always extremely slow when I've asked employees making my coffee how come it's taking so long they would often reply I don't know how to make this drink (caramel latte with you at shots) . Coffee bean management team. Your employees are only going to be as good as your managers ensuring a program that put your employees through a training program so they are ready for every day store problems just a suggestion read more

Came here on a Saturday at 4:30pm. A worker in Foodland next door said they close at 2pm. Like why? Ppl still drink iced and blended drinks in the hot afternoon. I can imagine anyone both local and tourist passing by and stopping by to get something only find that they close early. I get if they close at like 6 or even 5pm, granted they're in the north shore but at 2pm?!? Also, pls update your business hours coz it says 5:30am-8pm every day, on Apple Maps. read more

This location is one I frequent only because it's on the way to Romy's. I'm a creature of habit, and my ritual before shrimp is CBTL. This one isn't my fave but I will still always choose coffee bean over the other coffee chain. Anything North Shore and beyond I do not prefer only because everything is way too lax on this side of the island. Customer service, punctuality and sometimes quality are all sacrificed for some reason. Is it a way of life? Is it lack of respect for others? Or is it just an understanding that "Hawaiian time" is a thing? Who knows? I don't care for it but what other choice do we have? The self serve station is always a complete mess, this time it was a bit less than normal. At least things ate stocked, sugars, napkins, straws, etc... it's a tiny space right in the front, attached to Foodland. Not really a functioning line system so you just gather wherever I guess. Normally I only see 2 employees at a time, this visit there was just one and another on break or something. But when there's only one employee I guess that leaves that one person to cashier, then make the drinks. Everyone waits longer but again, what can you do? I appreciate that they honor a military discount. There's also a stamp reward card. Lots of breakfast goodies and snacks along with hot, cold, or blended drinks. Prices are pretty high, just like most "gourmet" coffee to-go. Lots of parking available as they have a private lot for Foodland customers. Like I said, it's not my fave location but it's convenient for a pit stop to shrimp shacks. read more

First time ever seeing an extra large coffee...I'm in heaven! Uts only $7.32 say what!!! Loving it...plus the girls were really nice! read more

The Coffee Bean & Tea Leaf - Gang this is the Extra Large Hazelnut coffee extreme with whipped cream! Oh yeah... - Coffee & Tea Near Me - Haleiwa, Hawaii

Destiny is the most talened most gifted barista in the entire.universe - hands down!! I wished she worked closer 2 me so she can make me hqppy w her God given double cappachino w/ an xtra expresso shot skills talents !!!÷!!! Pls give her a bonus - a raise - daily praise - and weekends off!! LOVE HER xoxo for days!! read more

Coffee bean in north shore? Whaaaaaaaaaat??? Everywhere I go I have to get coffee bean. LOVE: i can enjoy my favorite coffee place at my favorite location on the island: north shore. Same great taste. Awesome customer service. Always a bonus. SUPER fast. I think it came out the SAME minute I ordered it! NOT SO MUCH: It's in Foodland. I'm not a fan of it being in grocery stores, but some people think it's convenient. Actually it was pretty convenient. But still. I would like a peaceful atmosphere. And the hustle and bust of grocery customers doesn't cut it. The ambience and everything..... ehhh.. no. Way to close to Foodland. Also too small. I think inside only has the counters and bar stools. Not a lot of room outside either. Four stars because I AM A FAN! Even with the bad some people still may see it as good. For me it was an easy in and out. And at this location the ambiance wouldn't have mattered anyways. I would bring my lovely dark chocolate blend to the beautiful beach! read more

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Mixed review but mostly negative. Person taking order was nice & friendly. Person giving out drink was totally opposite. Yelled out drink (no name) with someone else's order. I was like 6 ft away so wasn't sure if it was mine. Waited a few seconds then approached area to see if drink was mine. No one there to verify if it was my drink. Then she comes around corner of counter stating drink again and pointing to mutiple drinks. I was trying something new, so I didn't know which drink was mine. Then she describes each drink with sarcasm and walks away out the store like she is going on break or something. Never going back again, ever. read more

By far, the worst coffee/tea buying experience ever!! Two employees with a long line of waiters but only one person taking orders who's also the same person making the drinks (dumb). Other person taking inventory...with all of us looking at her. Like for real?!? I even asked if she could take orders and she said the other girl would (who is already making drinks). And so that order taker/ drink maker is touching money and making drinks. Gross. Never will come back. I'd rather drive to Kailua for coffee where their CBTL is awesome! read more

The lattes here are so much better than Starbucks. I really like the flavors their able to achieve and now Starbucks lattes just taste burnt to me. The staff here are really nice too. The place was slammed but the girls were still very cheery and pleasantly. read more

We got the Lava flow and blended mocha from this place. My lava flow was delicious but the blended mocha tasted as though they used powdered chocolate milk in it? It wasn't too bad though. Just wish the price of the packed coffee wasn't too expensive;however it was 100% Kona blend so it's understandable. All in all, I would come back here for some more flow read more

The Coffee Bean & Tea Leaf - Lava flow and blended mocha - Coffee & Tea Near Me - Haleiwa, Hawaii

not to be full karen, but we waited over 30 minutes for a simple coffee after watching the locals being served first. worst experience i've ever had getting a coffee, would rather get McDonalds. read more

My favorite coffee shop in Hawaii. The staff is always friwndly. They have a great selection of teas and smooth incredible coffee. A selection of pastries and homemade gourmet lunch treats. read more

The Coffee Bean & Tea Leaf - Great staff, coffee, location, atmosphere - Coffee & Tea Near Me - Haleiwa, Hawaii

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I very seldom come here, but it is a good coffee place on the North Shore and inside a Foodland location. Products are nice and pretty reasonably priced. read more

This is my go to place in the am for my daily cappuccino. The staff is always friendly and super quick. The store is very inviting and I often sit at the window drinking my little cup of heaven. Keep up the great work. FIGHT ON read more

Coffee Bean and Tea has excellent caffeine-laden drinks all over the world, but differences at this location are: the friendly staff and the excellent assortment of delicious locally-baked goods. I have never been happy with the baked selections at any Coffee Bean and Tea before, but my problem at this location is choosing which baked items to choose. Please understand that I am NOT interested in sugary snack treats, but more into healthy selections with different and creative recipes. HATS OFF to the bakery chef and to the franchise management for the vision and the guts to recognize that they can differentiate themselves based on such wise choices. Thanks also for expanding the hours since when the location used to be a Starbucks! Bottom line: we don't miss that other major coffee chain --- what's its name??? Pardon me, I added the photo to the wrong restaurant - the acai bowl belongs to Breakers in Haleiwa! read more

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This place has a monopoly. Being the only chain coffee store on the North Shore, this Coffee Bean & Tea Leaf is usually busy the whole day. It's located in the Foodland grocery store, with a small inside counter and some seating outdoors. Really more just a take-away hole-in-the-wall. Service was quick and friendly. But seriously, North Shore, get some more coffee shops open up here. read more

5.29.13. Located in the Sunset Beach Foodland, it's not a bad place to stop if you need that caffeine boost. Especially since in our smart phone search, this appeared to be the only one nearby on this side of the island... While I really want to love this place--Starbucks needs a little competition right??--for some reason no matter what I order I never seem to be satisfied. I ordered a large Iced Tea Lemonade since it was really hot this weekend (~$4). Don't get me wrong, it wasn't bad...but honestly I think the CB&TF taste is not for me. Aside from that, staff was friendly and pretty efficient. I do like that there is a coffee place out here that I now know of and as this is the case, if I'm out here again and am craving coffee I will probabaly stop by here again. But would I in town? Probably not; I'll stick to Starbucks. Yelp 365 Challenge: #148/365 read more

I love vanilla milkshake, but it's not here, so I order ice blended mocha every time. I sometimes drink coffee milkshake at other place, and it's certainly this one is better, so I guess the coffee here will be tasty... actually I can drink only decaf. The price is also cheap, more than that, there's no place to relax in the place where the air conditioner worked around here. This is a very important thing. read more

showed up at 5:30 this morning and all the lights were off and door was locked. Don't advise being open at 530 if you're not. Change your business hours online so people don't waste their time read more

I don't come here very often but when I do I always get the caramel iced frappuccino. It's so yummy and looks cool too. I'd recommend for my caramel lovers, you won't regret it. read more

Really nice staff and great breakfast selection! I get hot tea, and I know that water costs nothing... but I usually just get a medium because that's all I feel like drinking anyways. But I always appreciate when a barista asks if I want a large since it costs the same (not technically, but it should). They do that here :) It's really the only coffee shop north of Hale'iwa. read more

I gave this coffee bean and tea leaf a rating solely based on the fact they have different drinks than what I'm used to back home. I came for a quick run in for coffee but left w a pineapple cream. Noticed they also had mochi here too. Kind of nice to see some local flare mixed in to the menu. read more

The bad bad bad service and food and drink !!!!! I'm felling surprise because this place is tourists place , but the attendant not polite and very bad humor !!! Disaster read more

As usual, I'm tough on chain restaurants and establishments. Consider it a rebellion against corporate America of sorts. It may be due in part to the fact the larger a chain gets, the more quality suffers. That's just a thing I have. Regardless, I recently patronized this coffee shop on what may have very well been their busiest day this year. There were people literally lined up, in droves at 5:15 am for coffee and other assorted breakfast items. Needless to say, despite the throngs of humanity attempting to satisfy their fix for the nectar of the gods, the staff remained plesant and managed to keep everyones unique drinks in order and flowing quickly. I purchased a bagel with cream cheese which was comparable with other chain coffee shop bagels. I returned about noon, albeit for a toatlly different reason and the staff which remained had not broken stride and although I didn't buy, I was very much tempted to. I, was on a mission. lol. read more

If i could give 0 stars, i would. i asked for a black iced coffee (no cream or sugar) and add caramel drizzle. She gave me a very high sugared drink with cream and the caramel. I also ordered a hot coffee for my boyfriend which he didn't get. When we asked for it, the manager thought we were lying and trying to get a free drink. Then she said my drink was $8.... one drink. black coffee and caramel? Okay that's just crazy. We left and didn't care about the hot coffee. Don't come here. read more

The best ice blended mocha ever! I like cold coffee and no other place makes ice blended taste this good. The pure chocolate ice blended tastes like the best hot chocolate drink you've ever had cold. I can't get enough of these drinks. The teas are great too. Customer service is always on point! read more

The Coffee Bean & Tea Leaf - Ice blended mocha - Coffee & Tea Near Me - Haleiwa, Hawaii

I've been coming to this shop twice a day for pretty much 7 days a week for the past 6 months. Megan, Rachel, Chantel and Breezy(even though she spells my name wrong) are your best employees and deserve raises. There was a stretch of about 3 days where I didn't see any of these 4 and the place seemed to break down. Longer wait times and orders being messed up. I'd promote them all. read more