As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

Because of the stellar reviews on Yelp, I brought my computer with a disc problem in to NY Computer…read moreHelp. They told me it would take 5 days to recover my data.. and that they would keep me informed on their progress. As I've had this problem before, this sounded reasonable to me, because it has taken about 5 days in my past experiences. It has now been 30 days. They have not done one thing that they say they are going to do with the exception of a return phone call today. They've told me many times: in fact about 10 times, my data would be ready to be picked up tomorrow or the next day. They also say they'll call with updates. Friday they told me it will be ready Monday, and so I took time off work Tuesday to pick up toward the end of the day. Now they are telling me 3 more days! WHAT?? I have no idea how they got this many 5 star reviews. They have done nothing trustworthy so far in this 30 day experience. At least be honest with people. I know enough about computers and data transfer to know bullsh*t when I hear it. 1 star. Beware.

Etamar and Yonatan were incredibly responsive to my requests and offered a great solution to my…read moreongoing wifi issues. We had a number of dead spots throughout our home and they had a relatively easy fix. From reaching out to them through ordering the equipment to installation was just one week. Etamar is efficient, polite and punctual and got everything done as promised. Everyone is thrilled and I recommend PointerTech without reservation. Thank you Etamar and Yonatan for everything!

I needed someone to re-vamp my home Wifi Network. Etamar came over right away and figured out the…read moreissue and fixed it incredibly quickly. He was very clear and very straightforward. I plan to hire him again to upgrade the whole system in the fall. Thanks!

Sebastian does it again! He built me a home PC at a reasonable price that works great. He is my…read morego to for PC/laptop issues.

Sebastian is incredible! He was attentive, responsive, and fair! Fixed my computer (keyboard…read morereplacement) for $300 when Apple quoted me $1500!

Brooklyn Computer Center is the best! Ever! Mark and Michael…read moreare very professional. They always solve any of my problems and answer any of my questions regarding any tech device. Highly recommended. Thank you!

Best place to get your PC and Mac repaired. Amazing staff and inexpensive prices. I will recommend…read morethis to my friends.

Excellent experience. Mike at Brooklyn PC Clinic provides great service at a reasonable price. He…read morerevived my comatose PC and saved all the files that another service said were probably unrecoverable. I highly recommend him.

Mike was extremely helpful, patient at getting my issue resolved and a true professional. He took…read morehis time at making sure all options were explored thoroughly. Thank you for your assistance and kindness.

Good experience. Went here a few years ago and was very satisfied with the quality of repair, a…read moregood deal on the cost, and Ludovick was very helpful. A few years later and my laptop is still working well!

Immediately answered call, assessed issue, provided instructions, and serviced computer in a timely…read moremanner. Laptop keyboard was fixed at affordable price. Highly recommend for laptop maintenance.

LBM replaced the cracked screen on my 5 year-old Mac Book Pro in…read moreMay 2025. Less than 10 months later the screen goes semi-dark and then fully dark after a few minutes of use. The technician diagnosed the problem as a defective screen and insinuates that I might have dropped the computer or spilled liquid on it ! How can a brand new screen go bad after 10 months unless it was a recycled or generic one yet charging brand name price ? Sorry to have tried to support a local business. It will be Apple a block away next time. David C

On May 21, 2025 Lincoln sent a technician to my home to hook up a newly purchased photo printer and…read moreto show me how to use a newly purchased CD player. The technician was unfamiliar with either device. The photo printer, as connected, smudged badly, which the technician said was the result of using the wrong paper. He managed to get the CD player working by attaching it to my phone charger. I left town for the holiday weekend. Service charge $300+ I returned from the holiday weekend and realized that the technician had taken my business printer off-line. I couldn't get it working and they were unable to resolve the problem over the phone so, on May 28, they sent the technician back to my apartment where he got the printer back on-line. Service charge $200+. I went out to lunch and, when I returned, I found that the printer was again off-line. I called and the issue was resolved by my unplugging the printer, waiting a few minutes, and plugging it back in. The unplugging technique, such as it was, would only last a few hours with the result that almost every time I needed to print or scan, I had to unplug, wait and re-plug. Additionally, the connection between the computer and printer had become very slow. I called again and requested that they send me a different technician who came on June 5. He put my printer back on line, did something that made the photo printer actually work, and was able to get the printer to respond more quickly when printing. Service charge $200+ June 6 the printer was again off-line. I called that morning and was told to "calm down." I'm done with Lincoln Business Machine.

We are very happy with our choice to have our Internet and phone lines set up by Super -G…read moreIntelligence. They are friendly, professionals and are happy to answer questions. We will consider them for any future IT request! A+ Service

The service provided by Steve was outstanding. I needed an upgrade to my Home internet network…read morecompleted as soon as possible. Steve was punctual, personable, thorough and very professional and patient. The cost for the time and labor spent was extremely reasonable. Steve went the extra yard, communicating with Verizon to complete the network connection and activation at no additional charge. I cannot recommend Super-G Intelligence enough for IT related projects.