I love this container store!!! You will find almost anything here related to storage. Great size store; pretty organized and clean. On the pricy side for some items. Excellent customer service. Plenty of parking. read more

Getting more merchandise in the stores. Bed Bath and Beyond is coming to the store with their 20% off coupon!! I used mine last night!!

This store is an organizer's dream. If you're looking for a container, for anything, this is the place to find it. Prices are higher than some alternative sources; however the selection is vast and the majority of items are of high quality. Customer service is great and online ordering for pickup is an easy process. read more

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If your looking for Organization this is the place ! There's only one negative for me , it's a bit pricey.

I went between a 4 star and a 3 star review. I think what makes it a 3 star is that the prices just were a bit more than I imagined. If you can stomach that then... This place is like heaven for people who like to be organized. They have ideas for storage, containers, bins, space savers etc for every nook and cranny of your place. I ended up walking away with things / ideas for storage that I didn't even think I needed. Rightfully so, this place is super organized and not a thing seemed out of place. It seems as if kitchen and bathroom items are to the left when you walk in, items for your office is in the back, and then on the right side is a mixture of bedroom and closet items. There's a small clearance section as well but it's not that great. Parking lot is huge and its shared. I came on a Sunday midday and expected the store to be busy since there was hardly any parking but inside there were only a handful of people shopping. Accessible parking is available and the doors are motion sensored. The store is stairless. The workers weren't the greatest. Barely a greeting. Was going to ask one a question but it felt like they were making a B-line to the breakroom. read more

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BUYER BEWARE: DON'T SHOP HERE!!!! I spent nearly $200 shopping at this store. Got home (30 miles away by the way) and opened the box and the items weren't even properly welded together so they couldn't be used. I contacted customer service or should I say "lack of customer service" and they told me the solution was I would need to get in my car and drive 60 miles round trip to return the item for a replacement. Not, so sorry sir, we will send you that piece properly welded together. Or we will send you a label to send the box back and send you a new one. Poorest excuse for customer service I have had in years. And ironically the person who helped me online, their title is Customer Solutions Specialist - what a joke!!! Now I have to spend money on gas, wear and tear on my SUV and spend my valuable time away from work and family to bring back this item. WON'T EVER SHOP HERE AGAIN. read more

Went to do a curbside pick up order for these containers and received one that looks like it's been used with no stickers, scratches and dried up water marks. Unfortunately I live 20 minutes away so have to make another trip down there to exchange a used product for a new product. The store did apologize for the inconvenience but the person that packed the order shouldn't have given out a used product in the first place. read more

The Container Store - I purchased a new container and was given someone's returned used container. Yuck! - Home Decor Near Me - San Diego, California

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Raya was amazing help and so considerate and patient! i was in a rush for my pick up order but she offered the most perfect help, customer service, and patience! I was generally having a pretty rough day as well, but she just completely turned it around for me! thank you for being such a light in someone's day Raya! read more

The Container Store makes it easy to get organized. If I know what I'm looking for, I always order online for curbside pickup. It's so fast and easy! It also ensures you get what you need. Sometimes items in the store might move around, so you might have a harder time locating each bin you need! I recently bought a few different ELFA products to hang on my door for storage. It has been a game changer! ELFA products go on sale and when they are, the discount can be a big one! Highly worth it. read more

I want to thank the employee staff @this container store location. For your Fantastic hospitality, "patience"(for my purchase items 2 clear through...) :-) & kindness. Keep up the great work. :-) read more

We love the Container Store's Elfa closet system. We installed it in our old house about ten years ago and then recently purchased a new home and installed it in there as well. Then we had to add some additional pieces to our original design and also needed two other closets filled with Elfa closet shelving. Julie at the San Diego Container Store is AWESOME! Very helpful, and very knowledgeable on the Elfa closet designs system. And then more recently we added another system for our pantry but upon reflection, we decided we made the wrong choice in color. Mind you, this order was two weeks ago. So I took a shot and called back and talked to Rafael. Rafael was VERY helpful and pleasant getting the order changed, reviewed it and we added a couple of more items just for complete sake. I could not be more happy with doing these kinds of projects with the Container Store. Highly recommend using the Container Store for your closet needs with Julie and/or Rafael for your designer needs! read more

Mike at this location is amazing! We had questions about the Elfa units and he grabbed everything we needed and cut down the sizes we needed on the spot. He was very patient and helpful. read more

After having dinner at PF Chang, I decided to walk over to the container store, which is in the same parking lot. I went in there because I'm looking for things to add to my home that is currently being remodeled. I came with the intentions of shopping and purchasing many items if I found what I was looking for, but I noticed there was a gentleman in a dress shirt and slacks I'm assuming the store manager that literally followed me around the store up and down the aisles Im going to assume the obvious because not that it should matter. I was dressed nicely. I'm a woman over 50 I had a handbasket in my hand for any little items that I may would find along the way, so there was no need for this man to continue to follow me up and down the aisles everywhere I went when the store was full of other people, but he insisted on following me so therefore not only did I not spend money in the store, but I will never go back to that store. I will not tolerate being treated this way at any establishment that think that there's going to get my money.shame on you container store!!!! read more

I will never return to this store, unless it's to return the items I just purchased. There was no customer service at all. No one assisted me in finding items. There were no carts to carry larger items. There was a line of about 15 customers and one check out lady (several staff milling about doing something else?). No support taking my 700$ worth of items to my car. Btw you can't take the carts outside so you have to individually carry all your items back and forth from the store to your car. It's been a nightmare. Avoid this location if at all possible. read more

I honestly come here for inspiration since everything is just overpriced, but will mosey on in for a purchase when there is a sale. Went to purchase some specific Elfa items and were approached by a friendly employee who helped explain the Elfa rail system/pieces you need to custom build whatever you want to build. She even went out of her way to find items not on the floor and showed us some extra add ons that improved the look of the system. I honestly don't think anyone had ever asked if I needed help in this store, but I appreciate a hands off shopping approach. Update- the sales associate, thought lovely! Grabbed our rails since she had trouble scanning then never handed them back. Went crazy thinking they were stolen but turns out we left without them. With she would have tried to follow up or call to inform. We were able to get a discount upon return for the error. read more

I had a perfect PERFECT customer service experience in this store on the first shopping weekend of the season. Yah I know I'm asking for it by even attempting to navigate the parking lot and mall right after Thanksgiving-let alone try to pop in and grab something effortlessly. I looked online first hoping to locate the item I needed and then still required some help in store. Help was an absolute Angel with stunning Cerulean blue eye shadow. I was able to locate what I needed and grabbed one of the last two while the other was scooped up by another customer. The lovely Angel said it was an excellent product and proof was that they have never seen one returned by a Customer. I'm super happy with my purchase now that it's home in my kitchen. I appreciated the professionalism that I certainly didn't expect on such frazzled busy retail weekend. Props to the wonderful and friendly and knowledgeable individual who helped me today. read more

Accessibility: they have wheelchair accessible parking across from the entrance of this building, also electric vehicle charging spots across from the entrance, and the doors are motion-activated, all of the store and parking lot being on the same ground level, no stairs anywhere. Experience: it looks fancy and very organized inside. The employees were not really that welcoming and I was getting a lot of stares as a young person just walking around looking at organizational things, but they have a lot of cool stuff that is helpful for your home. They have sections of the store labeled "kitchen," "office," etc. The only part I really wasn't a fan of was the prices...yikes. This is definitely not a store for someone who needs to organize but is already struggling financially. read more

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I recently met with Davene to give me a quote for my kids reach in closets. She was incredible and I highly recommend working with her. We did not ultimately choose The Container Store because we went another direction but I cannot say enough positive things about Davene! Her design was spot on, she was so knowledgable about her product and her communication excellent. What an asset the Container Store has in her! read more

I had them bid on a custom closet organizer system. I was very happy with the process even though I ended up choosing another company. The designer / sales rep Agneta was very knowledgeable, responsive and helpful. The only thing I didn't like was that the initial quote offered a 35% discount but only if the order was made by a certain date, which always seems suspicious to me, but that date was too soon so I asked for a quote for the price if I missed the "special." Then the revised quote a week later was still at 35% discount. So maybe it is a sales tactic or maybe this great sales rep was able to maneuver a good price for me anyway. Either way, after I got quotes from other companies, I saw that without the discount it would not have been close but with the discount, it was a difficult decision and I would certainly consider them again for other jobs. read more

I'm not gonna lie when I come in here I want one of everything. It makes me want to start in my kitchen get those acrylic bins redo every cabinet including my refrigerator then go to my bedroom and then go to my bathroom. When it comes to perfumes I'm a hoarder and I love to smell good even when I'm sleeping lol ... I have a pretty nice collection and it has began to expand. So I've tried several different displays for my perfume in my bedroom and decided to buy an expandable spice rack in which I'm going to use it as a perfume display. When I put it together I'll definitely post a DYII picture. I found this handy dandy little caddy for my kitchen sink sponge that takes little to no space and the sponge is able to drain. I got a neat little duster that I can just throw in the wash machine when done with it and I got some storage bins. It's that time of the year where I'm trying to re-organize but I want to do it in a tasteful manner. This is the place to buy those things to do whatever it is that you want to do. From fancy shoe racks to something simple to shelves on the walls to decor anything you can possibly think of but their cabinet ideas for storage are endless. And the prices are fairly reasonable. It's comparable to that what you find on Amazon but you got to check it out in person. I have bought several clear acrylic items from here in the past and use them in my bathroom for my make up display and only one of them have cracked. My tip with that is to get some clear tape like milling tape and put it over the crack and it will not crack anymore. It's acrylic they crack. But some of the cheap ones are completely ruined.I think for what you get here is a lot better than what someone would get cheaper elsewhere. read more

The Container Store - Home Decor Near Me - San Diego, California

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Fun store to walk around they have everything you need for storage! The prices sadly are so much higher then Amazon - Target - Home Goods I do hope they stay in business because there are thing there you never knew you needed. After bed bath beyond closed it's amazing in FV the high rent this still survived. read more

The store itself has a great selection of items and we purchased a ton of new containers and the employees working the check out desk were so nice and helpful. My rating is lowered due to being followed in the store by a guy who was wondering the aisles with nothing in his hands, and he didn't have a cart. If this was an internal security employee, I would hope they take this review with some weight. I was shopping with my two daughters and he was always lurking around near them so I had them keep close to me until I left the store and explained to them what was happening. We ended up leaving a lot sooner due to this and not feeling safe. read more

I surely agree with the reviewers that hate the parking at this Mission Valley store. I have a 8'.2" high Toyota camper that cannot park in the structure. I have to wander to the far reaches of the west parking lots to find a space to put my car, by the 8 fwy. I came today to their 30% Store-Wide Memorial Weekend sale, only to buy a wire spice rack for $10 instead of $14 (30% off) to hang at my range hood. but of course, wandering around for organizers and space savers for my Toy Camper that fits in a regular parking space, but has a whole house on it's chassis, I ended up spending about $125. See photo of my 1982 18 ft Toyota camper below. The staff are helpful and looked things up for me such as spice containers with magnetic lids that you stick on your range hood, which they did not have. The store is clean and "organized", as you would expect. Funny, I came across a stack of drawers 10 drawers in a frame on roller wheels for $42, that I just got for free from the neighbors trash bin set out on trash day last week. He had another smaller one I grabbed too. I would only come to Container Store during a storewide sale, because their merchandise is soooooo expensive! My three star review is not higher because of their super expensive prices. They have bins that cost $7.99 that you can get at Dollar Tree for $1.25. I think the 30% off sale is worth making a special trip for special application storage items you cannot find at Dollar Tree. That is how I ended up spending $125 for 6 items instead of $10.49 for one item. I have feelings of disbelief that I spent $23 on a long tall drawer for my kitchen pantry in order to store packages of Chinese dry vegetables so they stack in this narrow tall drawer, therefore save space. I also bought same for my little RV, which needs to be organized so you can carry your household items in such a small camper and live out of it. Container store will serve your needs. 5 years ago, I purchased an Elfa closet organizer at 30% off during Elfa Jan and Feb sale at the Phoenix Store. It was one of the best investments I ever made, and staff was very very knowledgeable in helping me select what racks and drawers would best serve my application. Cost about $350. Container Store has a generous return policy too, 120 days. read more

The Container Store - Home Decor Near Me - San Diego, California

Must be a millionaire to afford a couple plastic boxes from here. The mark ups are insane

Worst customer service ever! The guy who brought my order out took forever for one single item. I didn't think too much of it. But when he got to my car his attitude was horrible. I greeted him, he dud not greet me. His dace was scrunched up like he was mad and hater his job. I had my trunk open. Asked him to put it in there. He said nothing went to the trunk. He out the order in mad. Didnt say a work. I said thank you even though he was I friendly the whole transaction. He just walked off without a word with his attitude. Im very disappointed. read more

I went into the store not really expecting to find a chair that would work for me. But I did! Two employees put the chair together for me and even took it out to my car and managed to load it. They were so pleasant and nice to work with. I know the name of one was Noah. Ibelieve the other was Santino. read more

I really love the container store! All you have to do is wander through the isles, and you'll find many things that will help you organize your spaces. The employees are very helpful, I've explain to them what I need to organize, and they present several solutions. Highly recommend! read more

The Container Store - Small file cabinets - Home Decor Near Me - San Diego, California

What's not to love?! The staff is excellent, the product is exceptional. Okay, yes, it's pricey. Amortize that across the decades of use and it's really cheaper than IKEA. read more

There's something fiendishly evil about the way a box store dedicated to boxes and compartmentalizing your life can leave you spending more than you intended to do so. And I believe I've solved their cunningly deceptive way of tapping into your Marie Kondo brain. You see, once you step into the store, every loose trinket and object you own mentally flashes by, and you begin fantasizing of categorizing it in neat capsules. The compulsion to cleanly and orderly stack your baseball cards in sleek Nordic containers on top of the bookshelf is equivalent to resisting the urge of popping wrapping bubble. And you begin to think if polymer enshrined baseball cards are a good idea, then why not your fishing tackle? That's when they get you! If you're unaware of latent symptoms of OCD, then carefully tread this store. If you've just watched an episode of Tidying Up with Marie Kondo, and suffer a mild case of hoarding, then stay away. Oh, BTW, they actually ask if you want a bag for your container. read more

I have always been a fan of The Container Store. They keep me accountable with my organization, both at home and at work. Our most recent purchase was two sets of in-cabinet waste bins. The measurements allowed us to install two, side-by-side which solves our need for both waste and recycling. The installation was very easy and all of the pieces were included, which is always a plus when you purchase an item with self-assembly. Without a doubt, I would recommend these to anyone. And also recommend The Container Store. Here's to an organized 2022! read more

The Container Store - Both sides pushed into cabinet. - Home Decor Near Me - San Diego, California

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Attitude and policy's. Tried to take back a container that was a month old. Just wanted to trade it for a new one. No way Jose. Bad attitude and policy's.shame on you. No mas container store. Kiss my As.........The container rusted out in 5 weeks. read more

Covid 19 I always wanted to go here! Driving on the highway and seeing their huge storefront sign was what caught my attention. There I was wondering what the hell kind of stuff could be at the container store and lo and behold: containers! Lots and lots of containers. You can also buy shelf dividers, sponges, and random utensils in case you haven't blown over $100 satisfying the OCD freak in you. Hey! I guess you might be tempted to buy more crap to put into your containers! All kidding aside, I spent quite a while here going down aisles I really didn't need to because organization is a cathartic joy of mine. I'm sure the container store knew that. I'll definitely be back the next time I feel like burning down my nest. read more

An employee from this store loaded the materials for an Elfa closet into my car carelessly, and without the proper wrapping. He damaged my car's computer by sliding the poles in there without any wrapping and the poles deeply scratched the computer in my car. I contacted the store's manager and she referred me to the insurer, Gallagher Bassett. After admitting the company were at fault for damaging my car, they proceeded to delay me from getting my car fixed for months, continuously asking for estimates and ignoring my calls and emails. When I finally got the car fixed, they refused to pay me out for the full balance of the damage, giving me the run around with the car dealership that fixed the $3000's worth of damage they caused to my car. It has been a nightmare coming here. I wish I had never gave them my business. I had bought three Elfa closets from here, but I deeply regret coming here, and would not recommend it to anyone. Note that if they damage your car in loading materials, their insurance will do everything they can to avoid fixing it. read more

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I've had ELFA shelving for as long as I can remember. Yeah this was even before Home Depot and all of the big box companies made custom garage kits available for the every day consumer. But there's something about Elfa that sets it apart from everyone else. I've had the skeleton Elfa shelves for almost 15 years now and it is still as sturdy as anything brand new. Honestly, every time I move the garage and the shelving is the first thing to go up so that I can make room for anything and everything else. Besides that I love everything that the container store has an especially how it is apart from the fashion Valley Mall. In my opinion this is the best store for any homeowner to go to. read more

Brought a few Elfa closets and what a breeze to install. Customer service was excellent

Holy Guacamole, One of these representatives just hung up on me! I was calling regarding availability for the Elfa Shelf Divider. I asked the representative what the measurements were, including height and depth as the website does not have exact measurements, just 12", 16", or 20). Anyway, the person I was speaking to thought I was referencing a shelf, NOT the divider. When I mentioned I was just inquiring about the divider, she got upset and hung up! That's insane, and not a good way to treat a customer who just bought the overpriced Elfa closet system. read more

We love the Container Store's Elfa closet system. We installed it in our old house about ten years ago and then recently purchased a new home and installed it in there as well. Today, we had to add some additional pieces to our original design and then we needed two other closets filled with Elfa closet shelving. Julie at the San Diego Container Store is AWESOME! Very helpful, and very knowledgeable on the Elfa closet designs system. Highly recommend using the Container Store for your closet needs and Julie for your designer needs! read more

The Container Store - Home Decor Near Me - San Diego, California

Containers, Containers, Containers oh My! They have colored ones, big ones, small ones, tall ones, short ones. This place is a great start to your planning. Your able to organize all your items into storage bins for the office, work or home. Besides containers, they also have desks, chairs, and other nick nacks for the kitchen, etc. Plenty to offer for what your needs maybe. They also organize your closet, there's pamphlets going over the design, style and how to utilize your space so everything looks organized and neat. The prices here are expensive so get ready to spend some money honey Friendly sales associates, while waiting for check out employees were working to get the line down by directing customers to other lines. read more

Store is great for getting ideas on organizing your home. Solutions are practical and easy to maintain. Prices can be a bit high so I usually come here to get ideas, then find similar storage and containers at places like Ross, tjmaxx and home goods for a fraction of the price. Sign up for their rewards program to save $5 off your first purchase. read more

Lose one star because the prices are a tad on the spendy side, and not everything had the pricing information, I had to constantly ask or wonder. Having said that, this place is just gorgeous! So huge plenty to choose from. They take you from one room to another swimmingly. The office, the kitchen, living room, bathroom, and bedroom. The uniqueness of the store is quite a real thrill, one of a kind, and the employees seem to be patient and friendly, I was greeted thrice. The inventory is extensive at least three million in inventory good lighting and wide aisles. You can also shop this store online and do a free pick up at the store itself and save the shipping, they'll call you when your item arrives. Can't say enough good things about this really genuinely unique store. They also have kitchenware, luggage, carts and a thousand other things I never saw but knew they were there. Brick and mortar are dying, We all know I could do better online on many of the items, these employees have to eat too, the prices are not really that outrages on many things, on other things almost laughable, I know I can do better. Here you pay for the service, inventory and most of all, the idea. They really do have fine quality offerings. Will happily return. read more