I always have a good experience with this Dunkin. Everything is well made and the staff are so…read moresweet. Very clean interiors and order ahead service takes away any waiting in the drive through. I had to come get brownie batter donuts for the Valentine's Day season.

the last 4 times I bought donuts they have been day old donuts or at least they appear to be…read moreVery disappointing

Always good, obviously. Have never received a wrong order here, ever, in my decade of coming here…read more Drinks are amazing, my favorite is the Matcha Latte (iced). I hate bacon but their bacon egg and cheese is so good, it's the only time I ever eat bacon. Says something!! Staff is amazing and so sweet, even at 6am when I've gone in. Shoutout to Stephanie the manager and all the other sweethearts that work here. So appreciated!!

From the owner: Stop By or Order Ahead with the Dunkin' App. True to our name, we offer 50+ varieties of donuts,…read morebut you can also enjoy dozens of premium beverages, bagels, breakfast sandwiches and other baked goods.

America runs on Dunkin' and I can see why. I wouldn't be surprised if most of the famous American…read morerunners have stepped foot in this Dunkin' to order a coffee and a dozen donuts. Do you want to impress your coworkers or family? Bring a box of coffee and a dozen donuts, then you'll surely be regarded as the coolest in the office or finally have the respect of your family members. The convenience of this place is out of this world, I tried the drive-thru and didn't even have to get out of my car! I started to get out of my car to order, but they kindly said, "sir, please get back in your car and stay in your car while ordering". Look out Starbucks, there's a new coffee in town and it's called Dunkin' Donuts.

So basically there was an older lady in the cash register and she was very rude, then my friend…read morenever got her sandwich and we had to wait a long time. I also had a bad experience in the drive through. Everyone else was kinda nice. Also I buy a new one. So now I'm broke. So #canceldunkin

Terrible! Ordered avocado toast with bacon, and it had no bacon, also there was avocado smeared all…read moreover the outside of box. This happens all the time where they forget the bacon, so finally I said something as I never ever send food back. I said the toast is missing the bacon, the lady grabbed the box without saying anything and aggressively closed the window. She added bacon and handed it back. I asked for a fork for the loaded hashbrowns but there was no need for a fork because the hashbrowns were burnt with 1 small piece of bacon about 1/2" long and basicaly no cheese. Unable to eat and went to the trash like the stale toast. Then the bagel with bacon egg and cheese was dry, old and hard. Had one bite and tossed. The only thing good was the coffee. I'm tired of ordering food on their app and the order is f'ed up and we can't eat it. Waste of money, don't know about you but I work hard for my money every single day I go to work. Also tired of the attitudes of the employees. They open the window, hand us the food then close the window without a word. God forbid I need a fork, napkins or a straw and have to ask for them because they get mad if you ask. Do the employees not get paid to work? While I'm on a roll, there is no way to request a refund on the app, and after the attitude in the drive thru, no way I'm going inside for a refund to be treated like I am an inconvenience to them. Have some self pride in the work you do. Dunkin was my favorite guess I need to download the Starbucks app and delete the Dunkin app.

Absolutely loved my visit to Dunkin' Donuts! The donuts were delicious, and the lady working there…read morewas incredibly kind and helpful. Her warm smile and excellent service made my day. Highly recommend!

Everything, train your employees. You leave teenagers there who have no idea what they're doing…read moreexcept checking their cell phones. I've literally watched 5 of them just talking while no one was actually working as I was waiting for a coffee

one star is even too much for this place, place doesn't seem clean and is so unorganized. some of…read morethe staff is nice, but just seem so stressed and management clearly needs to be revised. I came in 7/9 in the morning around 11 and there were so many people behind the counter one employee finally came and took my order the others didn't even look at me or acknowledge that I had been standing there for atleast 10 minutes (mind you the employee was scrambling while the others just stood in a group rearranging and moving things). usually I have a good experience the times i've been here but I don't think I will be returning, I felt like an inconvenience.

I haven't been to Dunkin' in SO long. I was feeling lazy and didn't want to make coffee so stopped…read morein. I was pleasantly surprised with the workers - they were very fast and friendly. I was also impressed with the cold brew with oat milk. They used the perfect amount of milk and it tasted delicious. The croissant breakfast sandwich was also good and I'm glad they have some slightly healthier options now. The avocado toast with tomatoes was pretty good, and I also enjoyed the snacking bacon. The setup isn't the best - it is in the Mobil convenience store, but it is a very convenient location.

Popped in here for a sour cream donut and munchkins yesterday and they had lots! The selection of…read moredonuts and munchkins was amazing for mid-afternoon--I sure like this place! The young gentleman serving me was super patient and very friendly, with everyone. He took my order and filled it quickly, such excellent service. Keep up the good work!

Got a large hot chocolate 4.00 and it was more water than chocolate. The Dunkin in Macedon is much…read morebetter. At least it tasted like chocolate not flavored water. Staff was ok. But the owner has to step up or I won't go there again.

Employees have no customer service skills. They don't know how to greet or smile. Complain when…read morethey get too many orders or have to make food. They don't read the label on the cup so the drinks are always incorrect and asking for it to be fixed makes you feel like you're asking for too much. The Assistant Manager is the most disrespectful human being I have ever met not only to Employees but Customers and you can hear bad talking you. Flies everywhere. Tons of ants on the floors and under things. I would rather go to Newark and that says a lot right there!

Took 30 minutes in the drive thru line and food came out cold. I will never go here againread more

THE WORST DUNKIN I HAVE EVER BEEN TO. I just sat in the drive thru line for 45 MINUTES FOR A BAGEL…read moreAND ONE COFFEE! every single person behind us left and the blonde at drive thru was extremely rude! Didn't even get my order right after all that time

Originally forgot one of my sandwiches, but clearly they were understaffed and very stressed out. I…read moredrove back angry, left happy because the drive-thru worker here, skinny short dude, always pulls through. I've had rude awakenings before, this guy goes above and beyond with the customer service, even if it's just chatting and joking around with customers. He gave me 2 free donuts for their mistake, which made my day. Whoever you are, thank you.

I stood at the counter waiting to be waited on for at least 5 minutes with no acknowledgment of any…read morekind( not even a smile) from the 2 young ladies looking busy. one was working the drive-thru and other was putting something in the oven , I thought. I finally just walked out. I will not go to this DD ever again!!!

I am a regular during the week and they always have what I order. On Sundays there is no reason to…read morecome there at 6:00 or 6:30 some times 7:00. They open at 6:00 but there has never been bagels or some donuts ready much before 7:00. I am told the baker over sleeps on sundays. If you cannot get things ready by opening time you should change your opening time to reflect the convenience of your employees. I will not be back on Sundays, I will go someplace else that can get up in time to go to work.

Amasing customer service from Corey wonderful aditude and fast service and quality. Thankyou!read more