I came to this store hoping to find a quality shoe that could support long hours at work. Mission…read moreaccomplished! They have a nice selection of shoes from sneakers, to sandals, all the way to orthotics. They have a large range of sizes and measured my feet to ensure I had the right size. The shoes are pricey, but you get what you pay for. Trust me, it's worth it! Spend the money! The service unfortunately left something to be desired. It took a long time to even be greeted by the salesperson. When the gentlemen did help, there was a major difference in how I was serviced versus the previous client. I felt like my presence was annoying despite knowing exactly what I wanted. When you plan on spending $200 on shoes, service matters. The overall goal was accomplished, I received a quality shoe. I can't say I left with the warm and fuzzies, but maybe it was an off day.

We stopped by to try on some shoes. The service was great and the salesman was knowledgeable about…read morewho was best suited for any foot situation. Several pair we had interest in were not available in the size we needed. We were able to get a pair of HARTJES BREEZE 2 ROMERs.

Walked in and the sales reps were ready to help. I asked them their suggestions on what I was…read morelooking for and they gave me more information! In about 20 min, found what I was looking for, got checked out and i was happy.

Absolutely love this store in the fair lakes location!…read more They have a wide range of shoes on sale on their back wall. The men's clothing sale is in the back and they have a lot more variations than the women's section. There's a lot of staff working, and they're helpful. It's my fav spot to splurge!

Outstanding customer service from Caterina and Cathy! They are both so personable and…read moreknowledgeable. I went into the store with a pair of work shoes that were causing me feet and knee pain. After analyzing my feet, both walking and running, Caterina found the perfect insoles for the shoes that would help to provide a pain free experience. Thank you so much!

FABULOUS service! My sister and I were tended to by David. David understood the assignment of what…read moremy sister was looking for. She didn't even know exactly what she wanted, but when she described the style of the shoe she wanted, and how she wanted them to feel, David provided.

Checkout lines are always really long and the ventilation inside is poor. If you have trouble with…read moreallergies and asthma, you may want to really consider shopping at a different location. I was there to return a Nordstrom item and it took me well over 30+ minutes waiting in line. That was on a weekday afternoon too that wasn't during the holiday season. Can't say I love it. The rest of the store has ok selection of items. It has the lighting of Ross and the atmosphere too. Couldn't find anything I wanted to exchange my item with.

I haven't been to this location in years. Associates were found easily and friendly to help. I…read morewasn't sure why with all the women's and mens stuff, the ONLY mens item that was in the womens area was the cologne. The associates didn't understand that either, but not a big deal. They talked to into favorites and what was popular because I was purchasing a gift. Otherwise, very easy to find things and find associates to help.

This is a good store for shopping if you are an eligible customer. They have a wide of items to…read moreselect from and the price (plus no tax) makes it worth the drive! the store is welcoming and well organized. Customer service is very good as well. Every time I visit this store, I end up spending way more time and $$$ here!

I love dropping in when nearby. They have a good cross section of pretty much everything you need…read more Always come around holidays for the discount scratchers. You may end up with a great deal! Good spot for solid discount on Maui Jim sunglasses.

Ross was one of my favorite place to shop before but their clothes has gone down hill…read more for the past couple of years. Stopped by here yesterday to buy some house hold items and clothes. Clothes were not even worth time to look at as their selection is not good. Staff is always nice and friendly.

Organized and clean store! I was staying in this area for the weekend and saw this Ross. Located in…read morea busy shopping center with lots of shopping and dining options. We stopped in just to browse, but ended up finding some good deals. The customer service was great. I'm a Maryland resident and I'm used to paying for bags in most counties. No bag fee here!

Great store. Great prices. I need to come here more often. A lot of clearance and my new hiking…read moreshoes were under $70.

While out and about in Manassas today - I encountered the Famous Footwear store in Parkridge…read moreCenter. Rolling the dice, I went in hoping I might find something that fit me. After finding several pairs of shoes I was interested in - I saw there were none out on the shelves in my size - so I asked for help. A young man came over to help me - I told him which three pairs I was interested in - 11.5 Wide. So he says to me: 10.5 Wide - right? No. I reiterate I want 11.5 Wide. He goes in the back and comes out with a pair in 10.5 Wide for one style, and 11.5 Wide in another. No - please - listen to me! I'm not sure what this kid's problem was, but he tells me no more shoes in that size. I try on the one that he did bring out in 11.5 Wide - Bingo! They fit and are comfortable! So I find another pair I want them to check on - this time I am not interacting with Einstein, I find a pleasant young lady named Kelly to help me. She checks - and no - nothing is available. So she then rings me up. Not sure if I would go back here unless the selection in sizes gets better.