We enjoyed our stay at The Darcy Hotel (which does not look anything like the pictures we saw on Yelp). It's nice inside and very clean and newer looking. The attached restaurant is upscale and serves very good food at high prices. Rooms are quiet, which we like. Bathrooms are European style (small). They have people to open the door for you when you walk up to the hotel and most of the staff are great. They also offer a free Darcy cocktail between 5:00-5:30 in the evening. We tried it and both of us thought it was good. Unfortunately, since the Smithsonian Museums don't close until 5:30 pm, we only got to enjoy this benefit once during our stay. The only downside was that if you have anything wrong in the room and you need assistance, no one will ever come to your room to fix the problem. We tried twice to get assistance (both on the phone and in person at the front desk) and my husband ended up fixing the stopped up sink after we got there and then he figured out how to fix the rattling noise from the furnace vent. Lucky for me, he's REALLY good at fixing things because, as I mentioned, repeated requests for help go unanswered - maybe they don't have maintenance people there? Dunno. I took one star off for that. read more

NOTE: My review is only for the restaurant, not the hotel. We visited the Darcy Restaurant and Bar on a Monday morning around 10 am for a birthday breakfast. I loved the decor - it was dark but still inviting. We sat in a cozy booth and immediately considered painting our own dining room into the same deep blue that was on the walls. Our waitress (I hate that I don't remember her name, but we had a long day) was amazing - my husband had made the reservation and let them know that we were celebrating my birthday. She was super helpful with the menu, absolutely nailed her timing with us, and definitely went out of her way to make the meal extra special. The manager on duty (I should really write stuff like this down) was really great too, and she stopped by our booth to wish me a happy birthday, too. I had the Maryland crab cake Benedict, which was pretty darn delicious and filling. My husband, the Maryland native/crab cake snob, even gave it an enthusiastic approval. I wish we could have stayed for dessert as the menu was extremely tempting, but unfortunately we had a massage appointment to make. Next time I'm in town, the Darcy bar is on my list as a must visit. Edited to add that while our interaction with the doorman and the front desk staff was limited, they were very friendly and helpful. There was a little girl waiting in the lobby with her family and one of the employees handed her a really fancy looking lollipop and mentioned something about a toy box. It was really sweet - it's been a while since I've seen hotel staff go above and beyond like that. I would definitely consider putting up any out-of-town family members here! read more

Gerard St. Kitchen is a fun place. The tiffin is lovely, the tagline delicious, and the martinis deadly. The barkeep, Nelson, is cheerful and not shy about pouring drinks. Give it a try! read more

Mixed review... Checking in the doorman was really friendly and has been during the comings and goings from the hotel. The front desk staff was really nice and helpful. Some of the top of the Hilton hotels I say in a lot. The hotel is nice and clean and modern feel. The decor is very cool and hip. Overall at this point, it would be a 5 Star. The bad... stay away in the summer. The rooms are "cooled" by a water cooling system, a swap cooler, leaving the rooms in the mid-low 70s, even when it's set to 63 for hours. And HUMID! The maintenance guy came, said this is normal, and moved rooms. This one is the same as the prior. I'm sure in the winter, this is a great place, but summer is rough. No matter how nice the room, if your warm and sticky from the humidity, it takes away from the experience. I have had Hamptons, Garden Inns, etc that id take over this place. read more

So we decided to book at The Darcy a couple of months ago as we were planning our son's birthday weekend. Reasons why we went with this hotel are: 1-they offer little specials for kids, therefore making it family friendly. Kids can get a Daypack with different themes and explore D.C. with them. Then they get a treat when they return the bag. 2-they're pet friendly and it's only $75. So many other hotel chains are charging anywhere from $100 and more. I've read other reviews and some seem a little dramatic. But to each his own. The only issue we had was our room wasn't ready. We had to check in a little after 4:00. I had called ahead to see if we could do an early check in. I was told there is a room that is ready, but somebody may get there before us and check into that room. So we knew we were in a race to get there, but you know how D.C. can be. Haha. Anywho, we got there and the room was still available. However, I failed to mention over the phone that we brought our family pet. So.....I apologized. I told them I made a note of that when I made the original reservation. They did see that, but that caused us to have to wait. So they took our luggage, parked our car, and we just went next door to grab a drink and something for the kiddos to eat. Finally checked in, got the ice cream sandwiches, and we were on our way up to our room. Manager was at the check in counter when we returned from grabbing something for dinner. I requested for a late check out since we didn't make it to the museums since our room wasn't ready just yet and we had to keep an eye on our dog. We couldn't bring our pet into the museums. So the manager put us down for a 1:00 checkout time. My bf walked the dog and said there was an issue with the late checkout and they needed me to go to the front desk. I called right away, spoke to the manager, he apologized for forgetting the room number and the original request didn't process, and then set us up for a 2:00 checkout. SCORE!!!!!! Seriously, give this place a chance. It's pretty nice. Staff is friendly and pleasant. Will be staying here again. read more

This Gem is a boutique hotel and a 5 Star Hotel at the same time. The General Manager and her amazing staff, the ambiance, the food and other amenities are always top notch. Eumi Koh is by far my #1 General Manager. She takes Hospitality to another level. There are tons of hotels in the DMV, but I always enjoy the Darcy..... The DARCY read more

The hotel is stylish but I think you could find a finer place to stay while you're in DC. It's not great and not terrible it's fine/ adequate. I was in DC for Easter weekend and although I didn't spent much time in the room the little bit I spent there wasn't comfortable, the room felt quite small, the mini fridge prices were absurd. One highlight is the coffee shop downstairs, it's not close to the lobby you'll have to take a little stroll, anyway the coffee was well made and the food quite tasty.That's really the only positive I can remember.When I return to DC I won't stay here again the service wasn't memorable and the hotel accommodations were underwhelming. read more

Meh. This hotel is a fraud. The décor is nice and the bed was soft, but I wouldn't stay there again. Mostly because they nickel and dime for every little amenity, which is a tell-tale sign of slum hotel management. The Darcy definitely has the look of a 4-star hotel, but hardly the feel of one. Apart from the concierge, the customer service was just bad. For instance, we were told that the restaurant stayed open until 1AM; however, they were already closed by 11:45PM. The hostess was really cold about it, and basically told us to go and get food from places that were about 3 blocks away instead. Again, the décor is nice, but it comes with major design fails. Like the shower in the bathroom, for instance. I love the open, door-less design, but the water from the shower gets ALL OVER the bathroom floor and takes forever to dry. Second, the fancy sliding bathroom door didn't even close all the way, nor did it lock. There are complimentary toiletries of course, but don't think you're going to take them home from this place--it costs $35 per bottle...even though it's technically been used. There's a beautiful 55" TV in the room, but it only comes with like 10 channels, and none of them are good. No options for ordering movies or pay-per-view. The room rate came with 2 $10 breakfast vouchers; however, the breakfast that they offer is a complete joke. Very small portions, limited selection, and not well-made. There were options to order breakfast to the room (from another menu), but those options were just as ridiculous--$16.00 for a pancake platter. And guess what, you are not allowed to use your breakfast vouchers for the in-room service menu. You can only use the vouchers for the dry and tasteless options offered @ Lil' B's. Which brings me to the cost of the mini-bar, just overpriced. The Darcy charges way more for their mini-bar than any other hotel I've ever stayed. Lastly, the Darcy charges $100 to your card for incidentals, which is fine. What is not fine is that it takes 7-10 business days for the money to return your card. In my experience, it normally only takes 2-3 business days, 5 days at the most. A quality guest experience is truly lacking from this place. Don't stay here if you are planning a special night. read more

I didn't love it but I didn't hate it. First and foremost, the staff is all lovely. From the front desk staff to the door guys... they are all more than happy to help. The atmosphere around the hotel was blah. If you like a little more hustle and bustle, dining options, etc. you will have to walk a couple of blocks. I didn't like that the subway was a considerable walk from the hotel. Obviously not the hotel's fault, but if you're looking for a spot that is conveniently located to the subway, this isn't the place. Late in our stay we did however discover the "S2" bus that dropped off a block away. The room was fine. I didn't like the options for unpacking your clothing. Tiny drawers in the closet, not enough hangers. The bathroom is tiny but adequate. Found that the nooks and crannies in the bathroom were dirty. The full-size shampoo, conditioner and body wash were a nice touch. I thought the beds were horrible. If you prefer a firm bed, you'll be fine. I also found that the windows let in a lot of the outside noise. I work in Boston so I'm no stranger to city noise, but I found that the loud sound of the cars in the early morning through the glass made it hard to sleep-in. All in all I say... meh. If I didn't get the killer deal that I got on a "blind reservation" via Hotwire and paid full-price, I would be a lot more upset about my stay. I certainly don't think it's worth the price that they advertise on their site. read more

One night business stay in DC. The hotel check in was efficient and came with complimentary water and snacks. There's also a wine hour for guests from 530-6pm. The decor is modern and bright. read more

The Darcy - Hotels Near Me - Washington, DC, District of Columbia

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Beautiful hotel. Room is very spacious & modern and bathroom as well. Bathroom is very well lit which is great. read more

The Darcy is conveniently located in DuPont within walking distance to all the great eateries and nightspots but far enough so that you won't have to deal with the hassle and noise. There is street parking and valet but no garage parking. Don't be fooled by it's dated facade, the interior decor is ultra-modern. Very rich, dark and artistic decor. There's literally a photo op every corner that you turn! The bartenders are incredible and will happily guide you to the latest and greatest hot spots. Room: We stayed in a double room. The bathroom was on the smaller scale but the design definitely served as the focal point. Teal and black tiles, bright marble-like counters and luminous lighting for what else? SELFIES. You get a view of the Rhode Island Ave circle, not so much of a "wow" to wake up to but that's okay. The bar was STACKED. I mean, alcohol of an assortment of sizes bigger than your usual tiny bottles. A variety of candy galore. I didn't get an opportunity to try room service but why do that when you have 24 hour Surfside tacos around the corner + Uber eats! read more

We absolutely loved The Darcy Hotel. It was everything we needed during our recent visit to D.C. The location was good- very close to U Street and in walking distance to lots of bars and restaurants. It was frigid during the weekend that we were there (NYE weekend) so we ended up taking an Uber to all of the monuments and museums and it seemed like most Uber trips were about $7-$8 no matter where we went. Not bad and definitely cheaper than a cab. The service at The Darcy was impeccable. The staff were all accommodating and friendly and they even surprised us with a complimentary bottle of champagne of NYE night. What a nice surprise! This hotel is part of the Hilton Curio Collection, which is designed to provide a "boutique" hotel experience. They definitely did just that. This did not feel like a chain hotel at all. The branding, decor, etc. is quite different and special. The rooms were spacious and well appointed- fully stocked mini bar, snacks, even local, craft liquor. The bathroom was a bit small but very cute. Two people would have a hard time getting ready at the same time in the bathroom so be prepared to take turns. The room is big enough so this is easy to do. We didn't have a view but we didn't spend much time in the room so it wasn't a problem. The lobby was still decorated for the holidays when we were there so it was quite lovely. There is also a restaurant on site, including a full bar. We didn't eat there but there was live music one night so we stopped in for a drink. There is also a coffee shop on the premises. For me, this was the only part of the hotel that was lacking a bit. They seemed to be out of everything we wanted and they weren't super concerned with customer service. I wouldn't recommend the coffee shop but the hotel is wonderful. read more

This hotel was booked in association with the AASLD conference via a third party. So didn't really have a choice but If I did I would NOT have picked this hotel. First issue: no coffee in room Second issue: no tolietries. Had to ask the front desk to bring us shampoo and conditioner for the shower Third issue: dirty glasses in the room. Had to ask the front desk to bring fresh glasses. Also, they never had wine glasses. They just replaced one glass each day. Fourth issue: Sunday came back to room, again dirty wine glasses still sitting in room and yellow dusting cloth left on bedside table Fifth issue: last night ran out of toliet paper had to ask for more Sixth issue: for the price of $279 us dollars, there should be free breakfast, next time I'll stay at a holiday inn with free breakfast instead Seventh issue: the staff need to be more helpful, cordial, friendly and make you feel welcomed everytime you come in. Sometimes a doorman would be there but most of the time I had to open my own door. Eighth issue: tried to have a nap one afternoon but the house keeping was very noisy in the hallway. Had to get up and ask them to lower those voices as they were very disruptive Overall, very disappointed for a Hilton. Did not meet expectations. I would not recommend anyone to book here. read more

I checked in two hours ago. Definitely not what I expected. First , no warm welcome upon checking in. The front desk attendant was multitasking so not as attentive as I would expect as an HH member. Second, the room I selected on the app was not the room I was given. I then discovered that the digital key capability is currently not working. When I got to the room (729) I had no view and no toilet paper in the restroom so I called down to request a room change and to request the wifi code that I was supposed to be given upon check in. When a new room was provided on the 8th floor, I had to take my luggage back down to the front desk to pick up new keys and then bring everything back up to the 8th floor because the front desk attendant said it would be quicker for me to just come down. When I got downstairs to pick up the new keys, I asked for the wifi code and received it but no apology for not being provided with it upon checkin yet alone when I called to request it. I then asked if HH honors members receive any perks at the property and/or if I could have a free drink for the inconvenience and was told that I had missed the social hour today and was given two bottles of water. Impressive, not! Lastly, when I finally arrived in my new room with a decent view and toilet paper, one of the two drinking glasses was missing and the hallway smelled like dogs. In no way am I impressed and already know that will not return return. If my company didn't book a block of rooms here, I would switch hotels. Update: I sent an email to the manager, similar to this one, and the front desk associate who checked me in just called my room at 10pm saying that her manager told her my concerns and it was her responsibility to address them? I am blown away! Instead of the manager following up with me directly, he/she decides to have the front desk clerk call me???? And at 10pm???? Absolutely inappropriate, unprofessional and unacceptable. So much for unparalleled customer service, wow!!!! I have now engaged the GM and will contact corporate. Shame on this property! read more

I stayed here for one night as I was just moving to DC and they made me feel welcome and safe. They take COVID precautions seriously, and also provided suggestions of fun things to do given these circumstances. Everyone we spoke to was friendly, and the rooms were clean and inviting. The food at the restaurant was also delicious. I would recommend to a friend! read more

Our stay isn't even quite over yet but I felt inclined to write a review. The hotel itself is clean and well maintained. The staff is very friendly. Michael was incredible and helped make our stay extra special (without even asking). We had the one bedroom suite which was large and comfortable. Within walking distance of the White House, stores, restaurants and other places. Definitely recommend. read more

Aesthetically this cute, eclectic boutique hotel looks like a winner!!! HOWEVER, I had the worst experience ever. Delayed flights caused me to get in super late, when I arrived there were drunk men in the lobby area sitting with one woman... that raised an eyebrow. The front desk agent was taking longer than normal to make keys, I'm patient while the belligerent men become louder. One man approached the desk while I was talking to the agent and asked me "Do you have a problem with us, are we being too loud for you" as he's swinging his drink around, It's 2am on an early Saturday morning! I get it y'all tore the bar down on a Friday night, but no need to approach a woman in an aggressive manner. I started to get uncomfortable, I asked the agent "are you going to let him speak to your guest that way, do you have security" The agent waived his hand as if he didn't want trouble and for me to ignore him and proceeded to tell me where the elevators were. I get to the elevator.... and guess who is walking over towards me and standing in the doorway of the elevator "The drunk fool" omg I'm upset by this point, I get him out of the way and make my way to my room- dimly lit hallway that reminds me of Bates Motel or American Horror Story! I was informed that room service was 24 hrs, I called the front desk to see where menus were in the room- the agent Daniel says "I don't know, call room service" I speak to someone at room service, the young man brings up a menu right away. When I decided what I wanted, I attempted to call 3-4 times no answer. I called the front desk - no lie over 10 times; from the room phone and my personal phone out of those times Daniel picks up the phone twice and hangs up. I'm pissed now because it's 3 am and I have to go back downstairs to talk to him in fear that I will be harassed again by the drunk men. Not only did I deal with that crap, the room was at best "straightened up" not clean but "straightened up" you know the kind of cleaning a teenager does at the last minute! There were water rings on the nightstand, the floor tile in the shower was disgusting! I wore flip flops in the shower; water pressure was low and water didn't get hot! The bathroom floor had not been swept or mopped in maybe a few weeks because the dust particles on the floor were so thick! The silver lining was that as a HHonors member you get free wifi, but no room is premium so no snacks or water. I received water at check out. My stay was a complete joke! read more

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The Darcy is definitely the best hotel I have ever stayed at in DC. It is nothing short of a 5 star hotel. The property is luxurious, the rooms decor splendid, and the customer service impeccable. Your every request and concern is addressed immediately and effectively. And if you read my other reviews, you will know I am not easy to please! The front desk staff truly polite, and the cleaning staff leave your room spotless every single day of your stay. Highly recommend! read more

New and contemporary hotel. I love the lobby furnishings a lot as it was a hybrid of vintage and industrial. Rooms are very well kept and clean, understandably as it is a relatively new hotel. The bathrooms are admittedly very small. I hardly had any space to put my toiletries and makeup, so I ended up putting them on the table in the room itself and just bringing it to the bathroom when I had to use it. I did like the bathroom design as it was new and contemporary. It just felt like it was a trade off between being at a new and contemporary hotel vs tiny space. But maybe all DC hotels are like that. The construction of the bathroom, while very nice, could be better thought out. Whenever we showered, a LOT of water would splash out to the wall right outside of the shower stall. The walls are really nicely constructed with wallpaper so we were just worried that over time, it will destroy the wall and the wallpaper. We put a towel on the floor whenever we showered to minimize the effect but overtime I'm sure it's going to ruin the walls. I'm very OCD in this even when it comes to maintaining the upkeep of my home, hence this observation :) So I think as long as housekeeping will wipe down the floors and walls outside of the shower stall everday, it should be ok. Despite all that, I would still stay here again as it is indeed a very nice hotel (while it's still new!). read more

Fantastic location with very comfortable well furnished rooms. However, what truly distinguished The Darcy for our first stay was the Staff. Clearly there is an effort for this refurbished Hotel to establish a culture of delighting the guest at every opportunity. And boy were we delighted at every opportunity. We will certainly be back. We hope that Management will be able to continue to support and promote this wonderful guest experience. read more

I found out that the Darcy did not charge Expedia and they kindly sent me a letter that helped me get my money back, sorry for bad review to begin with, I thought Expedia wasn't paying me back because you were not working with them. If things ever get back to normal and I get to travel to DC I definitely will book with u. read more

I'm certainly not a fan of The Darcy. None of the amenities listed online are accurate (other reviewers have noted this as well). The communication is poor. The management is unfriendly. read more

Other than the mandatory 50$ overnight parking, this is a great hotel. Smack-dab in the middle of everything! Ubers are cheap & the fucking ROOM CLEANERS ARE AMAZING!!! I would book this again just to get my room cleaned again. read more

This hotel is beautiful! If you want to book a reservation, I highly recommend you speaking with Don, he is one of the concierge and reservationist who greets you at check in. He is very informative and professional! I had absolutely no complaints! It's modern, trendy and in the heart of everything! We did Nobu and R.P.M. for dinner which was less than $5 in Uber thanks to the proximity of where the hotel was located. read more

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This was the best hotel stay I've ever experienced in DC, Mike Holmes provided the best customer service. This is a must stay at a beautiful boutique hotel... read more

Guram at the front desk was amazing!! Very accommodating. I love the hotel!! The location is absolutely perfect and central to everything.

We stayed at The Darcy for a wedding in DC and had great service throughout our stay. The front desk staff were extremely helpful since we aren't local and the restaurant that's connected to the hotel had excellent service. The only reasons I picked 4 instead of 5 stars is the walls are pretty thin (I could hear someone's TV somewhere but not enough that it kept me up) and the water pressure + shallow sink combination was really weird (it would blast water everywhere). If you're cool with washing your face with cold water, you can overlook the rest of it. The decor is fab, the minibar is completely stacked and the bed is super comfy. Location is ideal for DC too. read more

Got a really good deal on Priceline for a Friday - Sunday stay. Checkin staff and valet were very friendly and professional. Stayed in a King room which was decorated really cool, as is the entire hotel, but the bathroom was super small...I mean like tiny small. Pro's: -dog friendly - all pet and their owners stay on the 3rd floor. Heard a few dogs barking but nothing too major. -Room service menu is decent -Siren (restaurant) had a great bar selection and there is also a coffee shop annexed to the hotel. -Decent location for Uber and to get around town. (closest metro stop was not really within walking distance) Con's: -Parking is $50 per night plus tax = $57 per day. I spent more on amenities like room service, drinks and parking then I did on the room itself. (The pro to parking, although we didn't use this option as that you can come/go as much as you would like) -Called the front desk a few times and was hung up on every time. When I called valet to be connected to the front desk, same thing. Thinking perhaps there was an issue with the phone, I called room Service and the attendant informed they were super busy and to try back later. So, instead of hanging up on a guest, how about politely telling me to hold or if they could call me back? Simple. This is why I am not giving the hotel a 4-star. -Rowdy group/party on our floor - they stayed up all night. Perhaps they also put partiers on the same floor as dogs ;-) Overall, pretty decent if not great value for a big city hotel and would definitely stay there again and recommend to a friend. read more

I stayed here for a long weekend with my partner. We loved it. We were upgraded to a suite due to our HH rewards. The room was spacious, homey, and stylish. Near the door, there was the most flattering full length mirror I've ever gazed upon. In fact, much of the hotel was adorned with interesting mirrors. I was into it. We were also very impressed by the choice of music playing in the lobby and elevators. #elevatordanceparty The bathroom was huge. We loved the shampoo, body wash, conditioner, etc. that were provided. The gym was clean, empty, and they provided free headphones which we thought was awesome. The location was really accessible to the metro station. Our Lyft rides were cheap to various restaurants and the National Mall. It was hovering around 16 degrees the whole time we were there, but we even managed to walk a few places including a comedy club. The staff was super friendly & helpful from check-in to check-out. We had free coffee in our room. We even asked for more, and they brought us some - free of charge! O la la! We were also provided with breakfast vouchers which could be used at the cafe next door. This may have been part of the HH rewards as well... We definitely enjoyed the free happy hour! 10/10 would stay here again. read more

It's not the newest swankiest place, but the service is great, the location is great, and they seem to have taken all the feedback from previous reviews seriously. I had water bottles in my room for free. The restaurant and food was way better than expected (seriously so), the front desk service was super pleasant. The bathrooms are small, but the rest of the room is appropriately sized. In fact, I think the way the soap, shampoo, conditioner and towels are set up more than offset the small size of the bathrooms (I've seen a lot of bad set-ups in nicer places). Plus, free showtime streaming app built into the TV! If the price works for you....go for it. read more

Disappointed in the service here. Caught a stomach bug yesterday and tried to cancel my prepaid reservation(with Hotwire) and hotel refused to do it. I guess they would rather me come to the hotel sick and spread my germs right now since this is a perfect time for this. Short sighted and any return trip to DC I will look elsewhere and will tell anyone I can not to book there. Sorry but you can do better. Keith L read more

Hidden Fees, Dirty Mediocre Hotel. I sought a change from the major hotels for my ten-day stay and thought I would try this self-described 'boutique' hotel; big mistake. One is immediately hit with a non-optional $30 per night "Amenities" fee, which gets you two small bottles of water on day one only (despite the fee being daily), wifi, access to hotel bicycles and the gym. Really? There was no mention of this when rates were discussed during my verbal booking. But wait, there's more. Charge your hotel meal (at their mediocre restaurant) to your room? A "convenience fee" of $15 for a $94 dinner and $9 for a $72 breakfast; (no, that is not a typo for breakfast fare). You only find out about this charge when you get home and see your bill; I would have happily pulled out my credit card. I specifically asked if there was a concierge when I booked my room and was assured there was. I understand a concierge to mean someone who truly knows the area, can make reservations for you, offer insider advice, etc. Their 'concierge' was anyone who happened to be working at the front desk. They could provide no other information other than to highlight the hotel on the DC map and offer a preprinted list of restaurants within walking distance. The room was simply dirty. Dust covered the lamps and motel art, and woe if you should drop something onto the floor of the closet. Room service did not vacuum or dust the furniture during our ten days, so the crumbs that I dropped on day two were never cleaned and the desk had buildup. Does over $400 a day not merit towels and linens without holes in them? A tiny bathroom; simply functional furniture. The Darcy had all the charm of a middling motel for the price of a top hotel; you can do much better. read more

Unassuming hotel. Trendy, without being a fortune. Rooms were spacious, and the location was terrific.

We ordered breakfast and it was horrible. The food was cold. the eggs were powered, NOT REAL EGGS (YACK). the toasted bread was like rubber. When I was checking out, I asked the concierge how far was the kitchen, because I cant believe from the 1st floor to the 5th floor the food got that cold that fast, which was a whooping 40 bucks. Some five star hotel huh. Will not return read more

Oh my god. This hotel is literally the definition of a catfish. It was my mistake to not look at the yelp reviews and do more research on the hotel. I came across this hotel on Hotel Tonight & Priceline while I was literally 2 hours before my arrival to DC booking this place. I arrive, and it's kinda not even in downtown. It's in a nice area but not in the middle. Still about a mile away from The White House. I am not greeted by the valet, & they don't offer if I want a luggage cart until about 5 mins after they see me taking my stuff out. I go inside & we check in. The lobby is cute & very east coast but omg it smelled sooooooo bad! It smelled like a public bathroom & musty. The front desk wasn't very friendly & bright but they weren't rude either so that's fine with me. We got free breakfast vouchers for up to $10 & free WiFi. Btw the WiFi is super fast! Where I have the problem is with the Bell hop guy. He was this very old man with a large nose and dark skin. We went up to my room & he was trying to take my luggage out to put in my room and acting very weird. He also couldn't even carry my luggage.. like it was too heavy for him and he was getting mad at us for doing that! When he finished my mom gave him a $3 tip because we didn't have any change. He counted all the dollars in front of our faces and made a gesture that says "what is this, give me more" ...WHAT? Who does this?! LOL So then we give him another dollar or two & he starts to say (he can barely speak English) "no I don't want. I don't want. I don't want" & then we said "it's fine just take it" & he gave the most dirtiest look and slammed my hotel door in my face and walked out. What the actually f*ck? & this place prides itself on being a boutique Hilton hotel. Gtfo. Also the room was very dirty. They was random hair strands from previous people who stayed in the room I'm assuming, even a hair tie on the floor. It smelled bad in the room too and the window to the view of outside was soooo dirty, you couldn't even enjoy the view. I paid this much for this type of hotel?! I'd rather stay at the holiday inn next door. Do NOT make the mistake of coming to this hotel!! But shout out to jasmine (I think that's her name) at the front desk for being the only one super nice to me during my stay. read more

The hotel is close to the Washington Children's Hospital where I was working for a few days. There are pro's and con's to this hotel, so I'm trying to be more objective with my review. The pro's are location (if you want to be close to the Children's Hospital). Other pro is you can find great thai food delivery via Yelp and it is very fast - can even order on your way home while in an Uber or taxi. Also, it is close enough to the Washington Reagan Airport - 30-40 minutes moderate traffic. Con's are the rugs, mold/mildew odor in some of the rooms - yes, I was in more than one, lol., and the staff rudeness. There was one extremely friendly gentleman who went above and beyond which made me change my review from a 1 star to a 4 (3.5 really). Oh, another issue is "real coffee" is not available until 6:30AM :-) read more

Probably the best hotel I have stayed it I my life! Super chic and modern and they have everything you need. I originally was going to stay here alone for some Mommy "me" time but Father's Day rolled around and treated my husband for a night in DC. Brought my 4 year old along saw well as I book a double queen bedroom but when I arrived, I was upgraded to the the presidential suite! I felt fancy! And got to live that way for one one night! The staff was very accommodating and the room was huge! If you want to treat yourself, stay here! I took advantage of the soaking tub! Gorgeous! Defiantly staying here again, I try to find "go to" spots where I live so this is my go to hotel for sure!!! Highly recommended! Did I mention it was down the street from the White House?! Nice when you walk out side! read more

After posting my review I received a call from the GM, who expressed his apologies and notified me that I could be refunded given the circumstances. Apparently, many people try to use "death in the family" excuses to get out of things, which is really quite disheartening and the hotel was forced to implement a case by case policy to protect its revenue. I provided documentation to substantiate the facts and I've been refunded for my stay. I felt much better after my interaction with Tobias, the GM, and would consider giving this hotel chain another shot. read more

Pros -Super trendy, art deco vibe; great lobby! -Very friendly concierge service -Free cocktails in the evening -Great locations! Very easy to walk to great night life, restaurants, shops Cons -Pay a la carte for EVERYTHING -Limited staff in the evenings (we had to go get extra pillows ourselves vs them bringing them to us) -$60/day for parking -Had to request the room cleaning. The maid staff did not automatically come -No free wifi -SUPER tiny bathroom Overall, we were pleased with the trendy atmosphere, but felt like we did not get what we paid for. read more