I want to leave a specific review for Keeley…read more I've been bringing my dogs to Keeley for5 years. Every visit has been consistently great -- my dogs always come home looking amazing, smelling fresh, and most importantly, happy and comfortable. Keeley is incredibly caring, patient, and attentive, and it's obvious she truly loves animals. She takes the time to understand exactly how i like the grooming done and always delivers.

***Updated in response to the owner's reply:…read more The owner's response reinforces our concern about how this business handles customer issues. We are extremely disappointed by our most recent grooming experience at Cali Pets. We had used this business twice before and previously had positive experiences grooming our two wooly-coated huskies, which is why this outcome was so upsetting. Our dogs have long, thick coats that can mat quickly during seasonal changes, especially in spring. Our male husky, Arkin, is particularly prone to matting around the belly and sides. Because of this, we sometimes trim down problem areas at home before bringing him in, with the goal of preventing larger sections of the coat from becoming impacted while still preserving as much of his fur as possible. That is also what we expected from a professional grooming visit: help managing difficult areas while saving as much coat as reasonably possible. Before this appointment, we had already trimmed much of the fur on his belly and sides, while most of his back remained intact. When we picked him up, we were shocked to find that he had been shaved down almost entirely, including areas that we did not believe required that level of removal. In our view, this was an unnecessarily extreme result, especially in April and especially for a senior dog. Equally concerning was the lack of communication throughout the appointment. Both of our dogs were scheduled that morning. After waiting about 30 minutes, we were told our male dog would need to come back later. We adjusted our day and returned him at approximately 2:30 pm. Around 3:45 pm, we were told he would take longer than expected and would miss the originally quoted pickup window of 4:30-5:00 pm. After that, we did not receive a proper update. The shop closed at 5:30 pm, our calls later went to voicemail, and by after 6:30 pm we were concerned enough that we drove there ourselves to make sure everything was okay. When we arrived, we were told the staff had taken a break and were still finishing up. When we finally saw our dog, the result was far more severe than anything we had expected or would have agreed to had it been clearly explained in advance. We also disagree with several points in the owner's public response. In particular, it is not accurate to say service was refused. Both dogs were scheduled, and we were instructed to bring our male dog back later due to how the appointment was being handled. We also do not agree that this exact outcome was the only possible option. For reference, the three photos we included were posted to show context. One shows our pup before his appointment to give a sense of the length of his coat even when cut down significantly already. Another shows the result after this grooming visit. The third shows an example from a prior at-home trim, included to demonstrate that in the past we have been able to cut down problem areas while still preserving substantial fur rather than taking nearly the entire body down to the skin. That comparison is exactly why this result was so upsetting to us. If such an extreme shave was truly the only humane option, that should have been communicated clearly and directly beforehand. Had that been explained to us in plain terms, we would have declined and made a different decision for our dog. We are sharing our experience so other pet owners can make an informed decision. We have included before-and-after photos, as well as examples of prior trims done at home for comparison.

Patient and Professional Groomers. Friendly Personalities…read more Clean and Hygienic Salon for the dogs. Excellent Customer Service. Flexible Scheduling. Extremely Good Value for the price. (They are worth every penny) My dog came back very calm and happy and he looked like a million bucks. We got him the specialty breed cut for Schnauzers. It is expensive and high-end but worth it. We have found our new Groomer!

Super nice people, had a cancellation & were able to get me in the next day. Reasonable price. Have…read morebeen back again & each time my dog looks adorable, in fact the best grooming she's had - she's a doodle. Additionally, and this is the best part, my dog was not anxious returning, which was very surprising!

We've been bringing our dog here for over a year and we always have the best experience. He always…read morecomes home looking stunning. They do a way better job than Petco and are more affordable. They do a great job with trims and shaping too. We have a corgi and shaping his little booty is key. Some places just don't get the vision but this place always nails it. It doesn't matter which groomer you book with because they are all amazing! We will be customers for life

Closed down now. It was originally excellent but with family issues, quality went down. Very sorry…read moreabout that.

I always hate leaving my puppies at any groomer but as dog owners, we have to take good care of our…read morepups and they require periodic grooming. So, if you're anything like me... you just have to do your research, find a good match and hope for the best. That's what I did and how I found John Kedroff Signature Pet Grooming. And the outcome was much, much better than I expected. There are SOOO many wonderful things about the whole process at John Kedroff's Signature Grooming but my most favorite thing, is that he made leaving my pups at the groomers much less painful because: 1- I love that there is no hidden room or place to kennel your dogs up that can't be seen. Everything is in the open, you can see your dogs and what's happening. I really appreciate the transparency in that and how clean everything is. It's a welcoming comfy establishment. 2- John was very professional and kind. He took our pups back behind the little gate and showed them love. You can tell that John likes what he does. He asked us questions about what we wanted for our pups and we felt good about his ability to make it happen because of his confidence and input. In setting up the appointment, he was quick to respond, he is efficient and has vision when he sees your pup. I love that! 3- I am super grateful that that he limits the number of dogs he will take at a time so, his attention isn't divided and our dogs aren't overwhelmed with new "friends". 4- His pricing is very reasonable and the final product of his work is impeccable. John gave me an estimated timeframe for when our two pups would be done, couple hours and he was right-on-the-money. I dropped them off and I left went to shops nearby; I drove by periodically to see them through the window. And to my relief, they were happy and healthy. I got a text right when I pulled in (for the timeframe he gave me) and the text said that they were ready. I wasn't in a hurry but loved that they were ready when I got there. Meant to be. The result: FABULOUS! Our puppies nails are better cut/filed then I think they've ever been, the haircut is better than perfect, they smell amazing and to top it off, they came home in bows!! :) I'm so obsessed with how great they look and smell and we just love John for his hard work! Thanks for taking good care of our fur-babies. (See photos because they're the cutest AND because he did a great job !) Oh! And the bather, a sweet woman that worked there as well, was wonderful! When paying, both her and John let me know how my dogs were while there. I love hearing the feedback. :) anyway, great experience, will definitely go back.

John was super rude yelling at his poor assistant bc she accidentally let a dog down, changed the…read moreprice way up for the 60$ he quoted me and when I said it's ok just do a bath and nails, I came back an hour later and he said he wouldn't do it bc she had a few mats. he was happy to do it for 95$ but I thought that was too much for a tiny dog so I kindly asked could he just wash her. He Said yes and I got there and he had done nothing and said he couldn't do it! Huge waste of my time and my poor dog was traumatized as he was really rough with the dogs there. I went home and bathed her myself and there were no serious mats I just sprayed a detangler and voila! Not a friendly guy and mean to the dog he was grooming basically threw him back up on the table when he fell! yikes!

My husband and I just rescued our pup, so he was in major need of a haircut! I was super nervous…read morebecause I liked the idea of my dog having longer hair and being fluffy. I didn't want them to cut him too short, as I've heard grooming stories before. I was super impressed! He came out super cute and I love his short haircut! They did have to shave his chest because he had some matting, but they did their absolute best to keep his hair longer for me! I definitely trust them for my pups future grooms!

We adopted our new dog, Desi, on Sunday from a county shelter. She is a beautiful eight-year-old…read morehusky. Desi was in bad shape. Very unkempt and dirty. We wanted to get her cleaned up as soon as possible. I called Meadows Pet Care on Monday, and they were able to get us in Tuesday morning. When we arrived, she was greeted by their "Husky Expert". We discussed what the service was going to be in detail, and she gave me an approximate time when I could pick her up. Two-and-a-half hours later I found a very happy, clean, and deshedded Desi, ready to go home. It was clear that she was treated very nicely, and the woman did a great job with her. The price was fully in line with what I expected after talking with my daughter who has two Huskies she has taken to a few other places. This was good experience for me and my dog. We'll be back to Meadows Pet Care.

If you want your dog to look like a literal masterpiece, you need to see Payton. I'm Asher (a…read moreBichon Poodle mix), and Payton is my absolute favorite. She is so kind, patient, and incredibly creative. I leave her salon looking like the softest, fluffiest cloud, and the compliments never stop. Even two months after a groom, my shape still looks perfect when we go for walks! Payton is also an actual saint for handling my mom, who is a major worrywart about me. She treats us both with so much patience. I always know I'm in the best possible hands. Thank you, Payton, for making me look and feel like a superstar!

Everyone should take their pups here for grooming!! It was sadly closed for many months after…read moresomeone ran their car into the building, and I limped along for 10 months waiting for them to open again! Please come back and bring them your business. The owner is the sweetest and the staff are wonderful! They are worth every dollar you pay. Alan is awesome!! But, don't take my Friday morning appointments or we may need to duke it out .

Love this wonderful grooming place! Took my dog here for the first time and wow, the owner was so…read morefriendly and truly wanted to make a great experience for both my dog and me and they did just that'. I was so happy to pick up my dog to see him for the first time being groomed since we got him as a puppy and he looked so adorable that I almost cried. So happy that I asked to be booked every six weeks!

We've been taking our dogs to Viva La Pooch for nearly 15 years now, and we will trust Oudette with…read moreour pets forever!! She and her partner and staff are have always been so kind and patient with our dogs. Our girl Bella is getting older now and is having more issues with her anxiety especially at places like the vet and groomer. Oudette knows all her tells of an oncoming panic attack and is quick to call me whenever we need to step in to pick her up early. They are all so accommodating of her needs and are willing to fit her into the schedule at a time that is least stressful for her. I appreciate all they have done for our pets over the years, they truly make me feel safe knowing my babies are in good hands.

The staff are friendly and professional. Shelby and Kernal always comeback looking and smelling…read morebeautiful!

Maddie did a great job grooming my pet. She was professional, attentive, and made the entire…read moreexperience smooth and stress-free. My pet looked great afterward, and it was clear that Maddie genuinely cares about the animals she works with. I truly appreciate her excellent service and would definitely recommend her to others. The lady who handled the initial grooming intake was also very knowledgeable and did a wonderful job matching Chloe with the perfect groomer. This place is definitely a keeper for us!