Reallly good place left my dog here for new years prices are reasonable and they would update the…read moreonly downside is my Dog came back with a lot of fleas but it is a dog place so it's expected

I took my pup here for her first visit. Everything was good. They took the time to say hi to her…read moreand she was off to play. I was able to watch her on the cameras and she did very well. Staff stopped to pet her when she was looking for some human attention. She had dinner when I brought her home and passed out. Perfect. Once home, they texted me to say they forgot to make notes for her "paw-gress" report. As a dog mom I want to know how things went. All they said was that she had a good day. They apologized and said I would get a free one next time. I hope they will work on whatever procedures need occur.

Thank you so much Mr. Krishna for taking such great care of our fur baby Wesley while we were on…read morevacation last week! First time boarding our dog at this caring and lovely place. First we did two trails for 2-3 hours on two separate days so Wesley can get acclimated and it was a great idea. Mr. Krishna sends video and pictures I could see how our dog is doing. We will definitely revisit and we highly recommend.

I scheduled boarding with this company. Got a confirmation text. Called them about a week before my…read moretrip to confirm as I didn't hear back. And they told me that they wouldn't be open. I just wish the communication was better. Luckily I was able to find a backup sitter but it was a bit of an inconvenience.

The process for enrolling was streamlined and simple. They welcomed our dog with enthusiasm and…read morecared for him well while we were in town for the weekend. Thanks for a great experience.

Our chocolate lab loves Littles! She comes home exhausted every time we send her :) We will…read morecontinue to use this doggy day care!

EVERYONE at Haven The Dog Spot has been absolutely INCREDIBLE! I simply cannot say enough good…read morethings about this place and the way it is run. They are sticklers with their rules and regulations, but that's exactly what makes this place so pristine... their meticulous attention to this facility's sanitation really stands out. My fur babies are family members to me, so their safety and health is of utmost importance. I also especially love that they separate large dogs and small dogs... this is very important to me because my little ones are very intimidated by the larger dogs. Lastly, the ability for me to sign in to a website thad shows 24 hour surveillance of the dog play areas inside and out just adds another layer of security and peace of mind for me so that even when I'm away traveling, I can always peek in on my fur babies to see how they are doing... I LOVE THAT!

I'd give a one but here we are. Just picked up my dog from daycare and I noticed he had something…read morehard on his fur which ended up being dried blood from a small gash on his ear. I panicked and called them and they responded with "well he bulldozes through doors so maybe his ear got snagged." Cool so y'all have barbed wire doorways? Nah. I've had issues with this East Cobb location for years tbh, whether it was the front desk lying to my face about connecting to my vet, or taking him to their groomer next door, asking for a full groom including deshedding, only to be charged 140 dollars for what seemed like a quick bath and spritz of cologne and zero deshedding treatment. I'm over it. I'll never take my dog here again.

If you want a true family vet, that cares about your fur babies like they were their own, this is…read morethe place! They give love, support and guidance to keep your fur babies happy and healthy! KMAH has been our vet for over 9 years. Dr. Carrie is an all around wonderful vet! She genuinely cares about her fur patients and their families. She has helped several of our fur babies throughout the years , that have had very unique health situations, to feel better. WE have always felt reassured in all decisions made due to her expertise in the veterinarian field. The hospital is beautiful with state of the art equipment and the staff is exceptional; extremely knowledgeable, loving and generous with their time. We love KMAH!

o all the doctors and staff--especially Dr. Taylor-- Thank…read moreyou for taking such wonderful care of our Piper May. After she experienced her first seizure today, we felt terrified and helpless, but your team immediately stepped in to help. You even greeted us at the car and were waiting to care for her the moment we arrived. Your compassion, attentiveness, and reassurance meant more than we can express during such a frightening time. We are incredibly grateful for each of you. Thank you from the bottom of our hearts! ~ Wendy Williams

What a great place! Brought my dog here to try out grooming as he didn't like the last place I was…read moretaking him. Super nice staff. Did an amazing job grooming my dog Jaxon! Also such a bonus that he can stay and play all day afterwards!

I brought my dog in for an evaluation and 3 days later he now has kennel cough. I called them and…read morethey didn't seem to care and just said it happens Clearly not what I wanted to hear. The smell as soon as you walk in is overwhelming so makes me think it just a dirty place and they just don't care. CLEARLY WILL NOT BE BACK!!

This was the first time I left my dog since I got him so I was very concerned and nervous leaving…read morehim. I live in Smyrna so it was about a 20minute drive for me. Needless to say, the girls there were very nice and informative. I called at least twice and they would gladly go check up on him. As I went on my trip, I was happy to know that I could watch him on their webcams. He is pretty apprehensive when meeting other people and he generally does well with other dogs but he's not just use to seeing them everyday. They take a log of what you bring with your dog which I appreciated. The daycare hours are great, they are open until 8pm which is great for those who work a bit late. I'm thinking about taking other trips and will use them again.

Formal Complaint - Barking Hound Village Marietta…read more I am writing to formally express my disappointment with my recent experience at Barking Hound Village Marietta. I have been a loyal customer for years, and the level of service has declined significantly under the new management. When Jeremy managed the facility, he consistently demonstrated professionalism, excellent customer service, and genuine care for both the dogs and their owners. Unfortunately, my experience with the new manager, Austin, was the complete opposite. I scheduled my dogs' temperament evaluation approximately one month in advance. After loading my three dogs into the car and arriving in the rain for our appointment, I was informed that my dog, Gus, would not be accepted by the facility. This information should have been communicated well in advance, not after I arrived for a scheduled appointment. That lack of communication showed a complete disregard for my time and created unnecessary stress, especially since I had only one week before my planned travel to find alternative boarding. Fortunately, I was able to secure care elsewhere, but no long-term customer should be treated this way. The facility itself has also become disappointing. In my experience, it has often appeared unclean, is frequently under renovation, and the condition of the driveway has made visits inconvenient. Combined with the poor communication and lack of professionalism, it no longer reflects the quality of service I once expected. During my conversation with the manager, I expressed concerns about my dog's safety around larger dogs. Rather than acknowledging my concerns or explaining the facility's safety protocols in a reassuring manner, I felt my concerns were dismissed. As a pet owner, I expect my concerns about my dog's safety to be taken seriously. Instead, I left feeling that customer concerns were not valued. Perhaps the most disappointing part of this experience was the attitude toward loyal customers. Rather than attempting to resolve the situation, I was left with the impression that because the business is busy, customer service is no longer a priority. That is an unfortunate message to send to customers who have supported this business for years. Because of this experience, I will no longer be bringing my dogs to Barking Hound Village Marietta. I cannot recommend the facility based on the customer service, communication, and overall experience I received. I hope ownership takes these concerns seriously and works to restore the professionalism and customer-focused culture that once made this location a place I trusted with my pets. This was one of the worst recruitment and customer experiences I've ever had. There appears to be no cleaning schedule, no basic standards of professionalism, and no sense of decorum. The facility felt poorly managed, and I genuinely worry that dogs could become sick after spending time here. What was even more concerning was the presence of aggressive pit bulls. As a customer, I should never have to worry about my dog's safety while boarding or visiting a facility. Instead of taking customer concerns seriously, the manager seemed to have an obvious affinity for the pit bulls rather than prioritizing the safety and well-being of every dog in their care. Overall, the lack of cleanliness, professionalism, and accountability made this an experience I cannot recommend. If you're looking for a safe, well-managed place that treats all customers and pets with care and respect, I would strongly suggest looking elsewhere. Also they now require 50% upfront for boarding (new policy, probably new management) also unheard of. And the new manager has an UGLY BIG mouth and talks back to customers defending pitbulls. They welcome litigation should there be a dog fight and in response Austen said "we don't get more lawsuits than any other place, its the cost of doing business" he's a really inappropriate, too junior to be in this position. He doesn't have the requisite experience.

Very quick and attentive! My dog is blind and has extremely sensitive skin... but for the first…read moretime in 9 years there was absolutely no knicks or burns on him... I'll be happy but sad when the day comes that they'll be booked up !

This owner is very unprofessional calling me "Boo". I have never met her before. She claims she…read moretreats her customers like family. She charges for being 20 minutes late even though a walk-in took my slot (so no money lost). Is that how you treat family? I also texted her I was going to be a little late. No response. When trying to talk to her she was extremely rude and continued talking while I was trying to get my point across. And none of my doctors charge for a late fee as she compared her business to a doctors office. I work for one. We do not charge. I try to support black owned businesses and this is what I get. I will not be returning to this place of business. When I told her this she said she didn't care and that was my option. Customer service was awful!!! Not only the owner but the receptionist. The reception area was not clean and smelled horrible. Kendra the actual groomer is great. Very personable. She did an excellent job! But I won't be subjected to this treatment and will not be returning.