I entrusted my dog to this man's care while I was out of town, and the outcome has been…read moredevastating. I found him through the Nextdoor app and relied on his stated experience and trustworthiness. When I returned after five days, my previously healthy, active four-year-old pit bull was unable to walk. I have since spent thousands of dollars on veterinary care, and my dog's quality of life has been permanently altered. To this day, I have not received a clear or consistent explanation. I was told my dog got out, was missing for several hours, and later was found. I was not aware he was even injured until after he was picked up by my brother the next day when my brother noticed he was hurt. Even if that account were accurate, he didn't take any accountability for the fact that my dog's back legs are paralyzed and a clear story hasn't been given. He claims he was standing outside while my dog was chewing the fence to escape but if that's the case why continue to let him chew it? Nothing is making sense and when I asked him about it he got defensive. All I wanted was answers. Three weeks later, my dog is still suffering. He lives in constant pain, cannot walk without assistance, and is largely confined to bed rest. When I contacted this man seeking clarity, I was met with anger and defensiveness rather than accountability or concern. This situation reflects a serious lack of transparency, judgment, and responsibility. I strongly warn others not to entrust this person with the care of their pet.

My Havanese is scared of everyone and hates grooming. However, with Ana, she was so sweet and…read moregentle that my baby had a great experience and a good groom. Cindy H

I've just started bringing my Boston Terrier to Puppy Haven and I'm thrilled with the care and…read moreattention she has received. All of the staff are so friendly and I really love their online portal. It's super easy to upload your dog's vaccination records and make reservations. Finally, the place is immaculately clean which I think is so important for my dog's health. I highly recommend!

Our 1 year old mini bernadoodle Ziva just came back from PH John's Creek and she had the absolute…read morebest time during her Thanksgiving stay. The staff took such good care of her, and it was evident she was in good hands the entire time. We love the pupdates so we can see her photos every day and the cute messages. We saw her mingling with the other dogs on the camera and getting so many cuddles from the staff. She got a bath before pick up and smelled fresh and clean for us. Thank you for taking such good care of our baby girl.

It's been years upon years coming here at least since Covid…read moreThe pups have been making there way here Some of the gang is no longer with us And others are fairly new to PawPlex and the great grooming treatment they perform Getting poodles or doodles of some sort groomed Can be a sunny day Or rain on the parade PawPlex definitely has been Keeping things on the bright side With eye catching grooming Marley ( mini poodle) Reesie ( labradoodle) And new to PawPlex Mila ( standard phantom poodle) Have been coming here enjoying their grooming Customer service is great Easy to book appointments Convenient hwy access nearby And they always seem willing to accommodate Let the video and pics speak for themselves The dogs are happy, excited and ready to show off The attention and detail given to them Will be coming back in for more grooming

we had a family emergency and needed to leave with a day notice. they were very fast to respond and…read morevery accommodating. when we showed up they were quick to take our dog to the back. they sent an email halfway through her stay updating us on her, letting us know she was happy and having a good time. when we showed up to pick her up she seemed a little out of it, not really acknowledging us when she usually gets super excited. the first thing we noticed was her right eye. it was bloody and almost looked infected, there was yellow pus coming out of her eye. we asked the young girl at the desk what happened and she had no idea. she went to the back to ask someone else what happened and when she came back all she said was "we had a lot of big dogs here today, they were all playing together" we never selected anything involving group play, she is a very friendly dog but as a business you should think about the liability. we never gave any type of permission for group play and to find out the dogs were roughhousing...not a good look. we will not be coming back here and the vet bills WILL be coming to them. (pictures were taken after cleaning up her eye) UPDATE: Terissa called and gave us a more detailed explanation of Harleys stay there. she explained that they have turf in the back and something could've gotten in her eye, that could be the reason for her eye being irritated. she offered to cover vet bills and Harleys stay there. she was definitely very apologetic and we really appreciate her customer service. that is how you do business. thank you Terissa!

This mobile groomer did an excellent job with our toy poodle. Their services were prompt, their van…read morespotless, and they maintained a highly professional demeanor throughout. The groomer Stanley was excellent and patient with our little fur baby. I have never seen him so relaxed after returning from the groomer. Highly recommend.

They were responsive and did a fantastic job! The convenience and service were exceptional. Have…read morefound a new groomer!

We have been coming here for about three years now. I found them through a billboard advertising…read moretheir vaccine express. It was a boatload cheaper than my previous vet and closer to my home. Then the vet recommended I consider transitioning to the heartworm shot. Not only is it less expensive than the monthly pill but it is given once every six months. The vet techs are wonderful and love my dog. Dr. Hamsly is awesome. She takes time to really examine your fur baby and it's obvious she really cares.

Definitely did not give us all the information we needed when we brought our sick dog in. Gave us…read morefalse hope that she would bounce back when she actually got extremely worse!

My cat loves this place! The rooms are thoughtfully designed, and the staff is top-notch. I can…read moretravel knowing my cat is Bering well-cared for. And I love the daily pictures and progress report.

Took my rescue cat in for his first grooming session. The staff was great and the results were more…read morethan I could've ever expected. Highly recommend them.

Frankly, there aren't enough stars or enough praise I can give Your Pet's Pal. Simply put, Tina and…read moreReid are some of the most trustworthy, reliable, and genuine folks I've ever encountered. They cared for my animals for over five years and loved them like their own. I fully endorse Your Pets' Pal, and do so with gusto.

From the owner: Older pets, multi-pet householdsread more

Tiger Tails had been my dog's primary vet for at least 4 years. I brought my dog to Tiger Tails…read moreafter an emergency hospital visit the night before due to vomiting and fever. The emergency hospital had given him a fever-reducing shot that was supposed to last 24 hours. When we arrived at Tiger Tails first thing the next morning, we clearly told the staff and doctor about this and that it had only been 12 hours since it was given. The doctor took his temperature, did a quick checkup, and said he was fine -- then sent us home. We had pleaded that it was strange he wasn't eating or drinking and he was vomiting with hints of blood, but she kept insisting that he may have just ate something bad or just elder dog symptoms. Just 13 hours later, my dog passed away. I trusted Tiger Tails to take our concerns seriously and to monitor him properly after everything he had been through, but I feel that they dismissed his condition too easily. I am heartbroken and will never forget how this was handled. Please be cautious and make sure your pet gets the thorough care they deserve.

We just adopted a rescue from the animal shelter, and we absolutely fell in love. She is absolutely…read moreperfect. Very early on she started developing a cough and then wheezing, and then runny nose and I was so concerned I couldn't wait two more days for my already scheduled vet apt with another place. I called Tiger tails as soon as they opened this morning and I spoke with Jordan, and she was so unbelievably kind and helpful. She worked her butt off to get us in as early as possible, and even called me back twice to offer two earlier times, which we took. As soon as we got there we were greeted with super friendly staff. They led us to our excluded room (because of the cough) and every single vet tech and vet that came in was amazing. They were so gentle and loving to my baby, and explained everything they were doing. She did a thorough examination, asked questions, and determined it was kennel cough and sent me off with two different meds. I am a pretty anxious person when it comes to illnesses, especially since this is my first dog I personally own, but they were so welcoming and understanding, putting me at ease. I am SO glad I ended up going here, and will be going back for all her future shots/check ups. Thank you to the entire staff that helped me and my baby today!!

Thank you so much Mr. Krishna for taking such great care of our fur baby Wesley while we were on…read morevacation last week! First time boarding our dog at this caring and lovely place. First we did two trails for 2-3 hours on two separate days so Wesley can get acclimated and it was a great idea. Mr. Krishna sends video and pictures I could see how our dog is doing. We will definitely revisit and we highly recommend.

I scheduled boarding with this company. Got a confirmation text. Called them about a week before my…read moretrip to confirm as I didn't hear back. And they told me that they wouldn't be open. I just wish the communication was better. Luckily I was able to find a backup sitter but it was a bit of an inconvenience.

I have a 5-month-old puppy and it's such a relief having somewhere to take him while I'm working…read more Typical doggie daycares offer all-day play, which I'm not too fond of, since my little guy needs to rest in between playing. I love that PetSuites offers Puppy Preschool, where there's structured playtime and structured rest time. This also helps keep him on his potty schedule. He's always so happy when I drop him off in the morning (and this is coming from a puppy with major separation anxiety). I've been really impressed with the staff at this PetSuites. They're all friendly, genuinely seem to care about the animals, and will send me the cutest pictures of my little man at play. With COVID, they offer Curbside pickup and dropoff (or you can go in with a mask on). They have indoor and outdoor play areas (another thing I like about it here). It's a relatively new facility so it's super clean and modern-looking. I have a friend that takes their dog here for normal daycare, boarding, and grooming, and they love it! I would definitely recommend PetSuites!

Horrible customer service, do not book with this location or trust them with your pets!read more