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    The Easy Otter

    4.7 (127 reviews)
    Open 11:00 am - 9:00 pm

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    THE EASY OTTER ATMOSPHERE

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    Recommended Reviews - The Easy Otter

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    Beignets
    Shari P.

    Great restaurant food is good. Service is amazing. Love the vibe. I had the mac & cheese. It was very good. It had bacon on it and it came with some baguette that had been toasted. My lunch buddy. Had chicken and waffles and said it was amazing. We both had beignets afterwards. The lemon ones looked wonderful. I had the traditional everything was great service was fast and very kind. Please try it.

    The shrimp incident
    Wendy C.

    After a long day of traveling my husband and I were looking for comfort food. This place was perfect, so cute and cozy. The customer service was amazing and the food was delicious! The chicken was the best part, it was so juicy and flavorful with the perfect amount of spice. Would definitely come back.

    Strawberry Beignets
    Amy L.

    We arrived around dinner time and were seated immediately. The service was nice and answered any questions we had. The food came out in a reasonable amount of time. I love the decor of the restaurant. It's very quaint and cute with all of the otter photos. We had a good time looking around at the photos while our food was getting prepared. Oo-De-Lally Sandwich 5/5 I wish I took a better photo of the sandwich itself but just trust me that it was good! It was perfectly crispy and I loved the sauce on it. I usually prefer my chicken sandwich a bit tangy with pickles but this was good too. I absolutely loved the bread on it-- crunchy exterior and soft interior. The fries were perfectly cooked and my partner couldn't stop taking them off my plate Mac & Cheese 5/5 Well-seasoned and good texture. The fried chicken stayed crunchy despite the creamy cheese. I was worried that it'd be too salty but the flavors balanced out well! Strawberry Beignets 5/5 This was my first time having beignets so I wasn't too sure what to expect. With that being said, I loved the crunch they had on them and the strawberry powder was very fragrant and delicious.

    Chicken n waffles
    Gillian T.

    I like the decor with the floating umbrellas and pictures of otters in Victorian clothing. There's lots of television show references that I dunno it all, but when I did, I laughed my head off. Food was amazing, with its brunch on par with Word of Mouth. Staff was friendly and quick.

    Chicken and waffles
    Jennifer H.

    We stopped here for a quick breakfast-lunch. We were looking for a spot with outdoor seating since we had our golden retriever with us, and this place was perfect! There were plenty of tables outside, and it was super dog-friendly. The interior decor matches the name and theme--it's quirky, fun, and really cute. The menu is just as charming, with the most adorable names for their food items. We ordered the chicken and waffle along with the original beignets to share. My husband also got a black coffee with cream. The waffle was a little soft for my personal preference, but the chicken was perfectly crispy with just the right amount of kick. The beignets were delicious--fresh, hot, and a fun treat to split. They were also kind enough to bring out the chicken and waffles already divided on two separate plates for us, which we appreciated! You order at the counter, and they bring the food out to your table. Super easy and relaxed.

    The Oo-De-Lally chicken sandwich with ranch and cajun fries.
    Benjamin M.

    Finally visited this place on a Sunday afternoon. It's decorated in a cool, hip vibe with umbrellas hanging over the seating area and cute otter-themed art on the walls. You order at the counter, and they bring your food out to your table. Service was friendly, but it was a bit hard to hear over the music. We went with the Oo-De-Lally chicken sandwich and the 5-alarm chicken and waffles. The food came out quickly. The chicken and waffles (I selected thighs, but you can also do tenders) was a huge portion and truly delicious. The chicken was lightly spicy but not too hot. It was a tiny bit stringy, but moist and so flavorful! The waffle was malty, lightly sweet and thick. The two components melded beautifully together, and with the addition of butter and maple syrup? -heavenly! Easily in the top five best chicken and waffles I've ever had. My dining companion enjoyed their chicken sandwich, and the bite I had was delicious! The slaw was especially a great addition. The Cajun fries were very tasty as well. The portions were so generous, we both took half of our meals home, and my chicken and waffles was amazing the next day. Highly recommended, very flavorful, well-executed comfort food with a twist. I will be back!

    Chicken and waffles
    Liz A.

    First time here and it really didn't disappoint. It's a small little restaurant and it's constantly packed! Came here at a sweet spot. We ordered so much food. I had the chicken and waffles (I would say spice level is a 4.5-5 out of 10), we also had the biscuits and gravy, the spicy chicken sandwich on ciabatta, stuffed waffles and the deep fried pickles. Everything was so good! This is where you go when it's a cold day and you need some comfort food. It was so good. Love how there's more diverse restaurants in Salem now. This one I hope stays!

    3 Good God, Lemon Beignets
    Mel G.

    Small interior, has outdoor street seating. Friendly service. Went there for beignets only. They are out of this world good! We did to go order so their presentation may have been ruined in the hot drive home.

    3 Classic Beignets
    Karin H.

    The menu is based around fried chicken with not many other options, so know that going in. Being allergic to hazelnuts, even the Mac and cheese was not an option for me. Luckily the fried pickles were excellent even if my chicken was a bit over done and dry (get a dipping sauce). Service was good. For a counter service restaurant the staff spent enough time on the floor that it felt like a table service establishment. The dining area is small, like 8 tables, but even on a Friday evening we had no problem getting a table. Was it my favorite, no. Would it be my first choice for dinner out, no. Would I go back, yes.

    Inside
    Julie E.

    Easy Otter was very welcoming. Great indoor seating. It's an order at the counter kind of place. We sat on the patio because we had our dog. Everyone was super friendly. Lots of seating options and no wait. Food came out fast. Plan extra time for the incredible fluffy beignet. I ordered a variety pack for an extra dollar. Total worth it so you can explore multiple flavors. The seasonal honeybee was my favorite. My canyonero sandwich was the freaking best chicken sandwich of my life! Juicy inside, crispy outside, bacon cooked to perfection and smothered in BBQ. Yum yum yum.

    Jennifer L.

    My mom and I meet in Salem for lunch and we wanted to try someplace new but neither wanted to do the research. My partner found this and I took a look at the menu and it was simple, but looked delicious. When I mentioned beignets to my mom she was all in (apparently she never had them before). There is lots of parking in the area. This isn't a huge space, but it's clean and cute. You order at the counter but they still provide a lot of service throughout your meal. Everyone was really pleasant. We both opted for the mac and it was so creamy and yummy. Very large portion and it comes with crostini on the side. Plenty of bacon and panko for extra flavor and texture. You lose some of the creaminess reheating, but the flavor is still there. Of course we had to get beignets but who wants to decide between lemon and raspberry? Not us so I got us each an order to go. They definitely knocked it out of the park for my mom. She loved them. Of course we did too and I heated ours up for just a few seconds. The don't skimp on the toppings so you get all the flavor. I always bring back food for my partner (he'd never forgive me if I didn't) so I chose a few items he'd been looking at. Now hushpuppies aren't usually our thing but these were a little different. Not spicy at all but you do get plenty of that jalapeno flavor and the texture was so crisp. Plus they serve it with their red pepper pesto which is a nice compliment. The slaw didn't really give off lemon poppyseed flavor so much, but it was creamier than I'm used to. We were like, not so much flavor, but this creamy texture is very satisfying. Fresh and crisp and plenty of it. And of course I had to get something chicken so went for chicken and waffles. It would have been hard not to get a waffle since the place smells so deliciously of them while you're eating. Big fluffy waffle and nice crispy chicken. Since it was to go I had them put the Nashville hot on the side and he opted to dunk his piece of chicken instead. He said it wasn't too spice and had a good flavor (I don't do too spicy). We were so super happy with our meal that I know we'll come back. My take out order even came in a cute reusable tote. This place is just terrific.

    Shrimp incident
    Aileen I.

    Went here to try something new . My boyfriend got the Neds-5 try not to confuse it with the neds 5 chicken and waffle which is what we thought we ordered but cashier kinda cut me off at neds 5 and we were just served chicken. Were waiting for the waffle till at asked and was charged 5$. For the had to go and ask for the butter and syrups we didn't get it. I got the Shrimp Incident! I was expecting it saucier the sauce on top was kinda clumpy and super thick. While ordering and asking for drinks they had decaf ready on the spot and told us it would take 8mins to get regular coffee. Thats fine tho. I will give it to them the flavor in the chicken is what made this at 3! If not we would have said 2.

    3 chicken tenders. They are huge!!!

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    6 months ago

    The Nashville hot chicken sandwich was so fire. Highly recommend with a side of their ranch! The fries were great too. Loved it!

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    8 months ago

    Nashville Fried Chicken was amazing, and the portion was huge! Beignets...OMG! Great spot for lunch in Salem.

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    Ask the Community - The Easy Otter

    Do they serve wine?

    We currently offer a small selection from Croft Vineyards here in Salem.

    Don’t See Your Question? Ask Away!

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    TLDR: "The biscuit was F'n wonderful!" - my MiL. High praise coming from her…read more Second time to Noble Wave and everything was fantastic! Sunday brunch menu is limited but has some great options that aren't available other days. The chicken and biscuit sandwich was amazing! One of the best biscuits I have tasted in a while. The chicken and waffles were delicious and not what I expected. The waffle was more like a flavorful waffle cone than a giant Belgian waffle. The fried chicken was very tasty. The bacon was crisp and wonderful. The over medium egg was perfect. My Diet Coke was never empty this time and the rest of the service was also on point. We had a fun discussion with one of the owners, I think and were convinced of his love of good food and New Orleans. Nothing fancy with the furnishings and atmosphere but more than enough for downtown Salem. I'll definitely be back!

    It's hard to go here and try something new. But the classic fried chicken sandwich is amazing. It's…read morefried perfectly, every single time. The size, the slaw and the fries are perfect. One of the best fried chicken sandwiches ever. And the batter has a little kick too, so it has a little heat. Not crazy about the hot chicken sandwich cuz it's just too much hot sauce, but the classic is unbelievable. My wife always gets the Caesar with grilled chicken and it's so good. We all know the beignet fried chicken sliders are good. But this is one of my favorite spots in Salem. Lastly, the service is always great. The owner, waiting staff and chefs are always super personable.

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    Bag O Crab - Lobster &seafood combine

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    3.6(128 reviews)
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    Oh, man... this was my best seafood experience yet! I…read morevisited at about 6PM on a Thursday and was promptly seated for a table of 2. We seriously had the SWEETEST server! She took SUCH good care of us and was super knowledgeable about the menu items and market prices. We got our drinks within minutes and she made sure they were never empty. Not to mention, she checked in on us multiple times during our visit. I ordered the combo # 2 and added a Dungeness crab to it. That bad boy was FRESH. The whole boil was dripping in sauce, cooked perfectly and let me tell you... the Louisiana flavor seasoning is IT!! It's the perfect mix of Cajun and garlic butter. The main star was definitely the Dungeness, but the snow crab was a close second! The legs were a really good size and full of meat! The shrimp was great too! (I always get head-on) I left soooo full and satisfied! Overall, the food was amazing and the service was the best I have received in years.. We will be back soon!

    Mixed Bag (o crab)…read more The food was almost all great. We tried garlic fries, salad, clam chowder, snow crab, king crab, and lobster. DS picked this restaurant for celebrating his 18th b-day, so it was disappointing that his king crab was twice as expensive as the snow crab and not great quality. Everything else was great - fresh, saucy, and well-seasoned. I liked that we could add potatoes and sausages to fill out our meal. The service was weird. Our waitress was really sweet and friendly, but seemed clueless. There was nothing on the table - no napkins or salt shakers or utensils. I had to ask for a fork for my salad, then for utensils for the crabs. The ambience was a mixed bag. There was a homeless guy next to our van and signs of a recent campfire. The restaurant was mostly empty, but they didn't offer my family a booth - we had to sit with our kids at a table in the bar. The lighting was good. It was very frustrating not to have metal forks and crab picks. It feels like a high end restaurant, but the utensils are cheep disposable plastic and there was a weird robot was talking too loudly in a weird high pitched girlish voice. The bathroom was really dirty. Overall, I would eat here if someone else were paying because the food was mostly great. For the price, I would want a few improvements.

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    The Easy Otter - waffles - Updated May 2026

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