At this point I've done 6 of their 7 escape rooms, so you could say I'm a fan. Quality rooms, interesting puzzles (beyond just "find the four-digit code" over and over), surprising twists, high-quality props and staging. The unlimited hints have come in handy a number of times! Gold Rush remains the fam favorite, for spoiler reasons I won't get into here, followed by Art Heist and Playground (so great that they have an escape experience for a bigger group!) We did Special Ops yesterday, which was challenging with four kids...let's just say they hit that hint button more than once. The staff is always incredible - helpful, patient, funny, engaged - and always goes above and beyond with all their customer interactions. read more

Fun hands on clues, creative set up It was really hot but I'm not sure if it was because of the theme of the escape room. *we did prison break read more

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As someone who has done too many escape rooms to count, I'd rank The Escape Game squarely in the middle of the pack. It's the kind of experience you would expect from a company that boasts locations at major malls across the country--accessible to all with standardized rooms with good (but not amazing) puzzles and tech. We completed "Special Ops: Mysterious Market," which places players in a Middle Eastern bazaar on a mission to infiltrate a criminal mastermind's lair. Think Indiana Jones meets Mission Impossible. The room had good production design with a healthy mix of analog and technical puzzles. However, our group of 4 people--2 experienced and 2 newbies-- found the number of puzzles a little underwhelming. I couldn't imagine doing the room with more than 4 adults, as there were simply not enough activities to keep us all occupied at the same time. Additionally, for a room that was rated 8 out of 10 in terms of difficulty, we did not think "Special Ops" was particularly challenging, especially given that it's supposed to be one of the more difficult rooms (tied with "The Heist" behind "Prison Break"). But YMMV depending on your experience and familiarity with escape rooms. Finally, as with most escape rooms, the overarching narrative falls apart if you scrutinize the twists too much. Despite these quibbles, the whole experience was still a fun afternoon diversion! We thought that the staff--from the front desk attendants to the game master--at The Escape Game were excellent. These were some of the most friendly and welcoming folks we've encountered at escape rooms in Hawaii and beyond. We particularly appreciated how the game master allowed us to customize the way we would like hints delivered--no helpful hints or nudges in the right direction without group consensus. We've found that some game masters can be overzealous in their attempts to be helpful, and this ruins the experience for all. So, having someone modify their system to fit our needs was unexpected yet welcome. One minor thing that could be improved is the process for requesting the kama'aina discount for online bookings. Currently, you show your Hawaii ID when checking in for the game, with an assurance from staff that you should be refunded to the credit card on file within 7-10 business days. I'm sorry to report that I never received the refund months after completing our room. It's not the biggest loss, but it does give me pause about doing further rooms, especially given the high price for games ($46 per person) that are not inherently private. read more

The Great Escape Game at Ala Moana Center was so much fun! Our group of eight ranged in age from 12 to 79, and everyone had a great time working together to escape the Gold Rush room. We only needed two clues and escaped with just under seven minutes left on the clock, which made it even more exciting! The puzzles were challenging, engaging, and perfect for bringing everyone together. The staff was friendly, welcoming, and did a great job explaining everything before we started. I highly recommend this interactive experience for families, friends, or anyone looking for a fun activity. I would definitely do it again! read more

The Escape Game Honolulu - Escape Games Near Me - Honolulu, Hawaii

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Watch your pants! On 6/28, my friend (an employee at another location) and I attended the 11:00 p.m. Playground game. After we completed the puzzle to unlock the slide, I went down first, and the slide immediately ripped my jeans wide open. My friend followed right behind me, and her soft cotton pants snagged too. Neither of us had buttons, jewelry, or anything else on the back of our clothing that could have caused that. The game guide offered that we could leave the game only after hearing me say I just wanted to leave. But did not speaker in for any assistance. While my friend finished the game, I was stuck standing in a dark corner with the back of my jeans torn open. I was incredibly uncomfortable and did not know what to do. When we finished, The game guide only offered an apology and when we asked if this had happened before, he casually said, "Yes, a few times." This was not the souvenir we had asked for. Thankfully we had already paid for t-shirts so at least I had something to cover the gaping hole in the back of my jeans. I understand the store was closing for the night, but it was a very uncomfortable experience. Management needs to take action for staff training on sensitivity. And franchise owners need to put money into equipment repairs, as it could have dug into our skin. We were really disappointed, especially since we are visiting from out of state. read more

The Escape Game Honolulu - Escape Games Near Me - Honolulu, Hawaii

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Located near Target, we celebrated a family member's birthday here with not one but TWO escape rooms. Surprisingly, photos are allowed, but I was too involved with trying to escape that I did not take any photos. Inside the rooms, there were clever clues to solve even one involving a BB gun to shoot targets to get clues when the target fell! Of course we had to try one of the hardest rooms, "Prison Break" which we almost didn't escape, but our host was great at helping us solve the puzzles. After our first game was over, our host offered a 20% discount on our next room which we took him up on. As it turns out, Groupons offers a discount on Monday - Thursday.....next time. read more

The Escape Game Honolulu - Front of venue near Target - Escape Games Near Me - Honolulu, Hawaii

We visited this place for my son's 12th birthday, and we had an absolute blast! We highly recommend booking here. The staff was incredibly friendly and energetic, making the entire experience enjoyable. read more

This has to be the funnest escape rooms that we have done!! so far we just have one more to do. We did two in Las Vegas and four here. So fun that we started in Las Vegas in January... it's April and we have 1 more till we have done them all. The staff here are so fun, energetic, and the location is perfect at Ala Moana. It's on the target end of the mall. Parking is easy. While Parking is at Ala moana depending on what time you go. The rooms are so fun and we made- such good effects. I like that the clues are endless however as a family, we try not to use the clues. We make it a thing that we "agree" if we're going to use a clue The past few rooms that we have done we had SUR as our guide... if that's what you call them. He was the one who would give us a clue.... Or on my behalf, he would be the one telling me not to do something. (add big giggle here.) read more

I went to The Escape Game Honolulu with a group of friends as a way to bond and do something different together. It was a fun shared experience! Escape rooms are always a fun way to collaborate and problem-solve as a group. The facilities are clean and the room is well-maintained. The puzzles are high quality and nicely designed. The staff is super friendly and welcoming. The crew really made the experience fun from start to finish. It is a little on the pricey side, but it's Ala Moana. You can sometimes find Groupons or deals online. Overall, a highly recommended option if you're looking for a fun group activity in town, especially for bigger groups! read more

UPDATE: Our previous bad experience was definitely a one off mistake and hopefully it was a good learning experience for The Escape Game. The assistant manger handled the situation quickly and beautifully. Eddie gave us a call and email immediately to try to get in contact with us. When we were finally able to connect he was so sincere in his apologies, he had reviewed footage and spoke with his team, and really just went above and beyond to ensure everything was covered. Eddie made some arrangements for us to have a "redo" experience and we had a phenomenal time. We are really grateful for the care and consideration that went into remedying the situation. All in all, we would highly recommend playing with them. We have always had an amazing time before this one off situation. They really do have some of the best escape rooms and proven wonderful customer service. Don't be afraid to reach out if you have any type of feedback because they're very open to receiving it which is difficult to find these days! read more

This was the first time I did an escape room! Booking the time slots were easy to do online or over the phone. It is $45/person, but if you're kama'aina, you get a little discount. Just ask, present your ID and they'll assist you with a refund. There are waivers to sign so I recommend to complete it beforehand on the website. If not, they have available tablets there to do them. We chose to do the most difficult room 9/10, Prison Break. We had 7 people in our group (max 8 for the room) and we split into 2 groups, for cell 1 and cell 2. Our room moderator was Joseph and he had awesome energy. He quickly gave us the rules so we could get started. For one whole hour, he was a great help, giving us hints when we needed it the most. I don't want to spoil anything for Prison Break, but you will need very good communication at first in the separate cells. When we get through the first room, we come together and solve the rest as a group. We successfully escaped with only 5 minutes remaining! I highly recommend to try it out. I had a blast. We will return to try the other rooms as well. read more

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Played a game here while on vacation in HI. It was a blast and the greeter and game master were very helpful. They only gave clues when we asked for it so it gave us time to sort through the problems and then get a nudge in the right direction. My family had a blast and we bought some shirts on the way out. We definitely recommend this escape room location. read more

We did the Special Ops room and had a blast! Thank you to staff that helped make our time there special! read more

The Escape Game Honolulu - Escape Games Near Me - Honolulu, Hawaii

This escape room is located in Ala Moana Shopping Center. It's a great place to spend an hour challenging your brain during a game where you have to find clues and solve puzzles to escape a room. It's so much fun as an activity for a couple or small group. We tried the Timeliner escape room with four people. We liked the puzzles and the room design. read more

The Escape Game Honolulu - Inside the escape room - Escape Games Near Me - Honolulu, Hawaii

I had so much fun at this escape room. I get so ungodly hot when I do escape rooms. I have no idea why. It's kind of like when you go under a desk to plug stuff in. I just get hot. We did the prison escape which was interesting. It was only three of us, we needed a bunch of hints, and we barely finished with 3-4 min remaining. There are a few moments where it's absurdly odd (chess pieces) and there's a lot of cues that the DM watches for. Overall it's a cute spot in Ala Moana, it was clean, I had a lot of fun and would go again to a different puzzle. read more

These guys are top notch! Made reservations & paid online. I had 4 minors planning to do the Train game on their own, signed & submitted waivers. Because each game can hold up to 8 players, there were 4 more spots open for their game. 2 adults reserved spots. When my kids went to play, due to the adults that had signed up they needed their own adult present for safety factors. I questioned it but appreciated it. They allowed me to attend the game without paying & to be there to observe. My kids enjoyed this one! Everyone worked well together & o my needed to ask the game master for one hint. Super cool game! Great staff! We'll be back to check out the newest Game Show game (can accommodate 14 people!) read more

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My family and I celebrated a birthday doing The Great Big Game Show. The Escape Room Game expanded and now does a fun game show! We reserved a private room. I believe if you don't book a private room, you play with other players who sign up for the same time slot. It was a ton of fun! The game show host did a great job! I can't recall her name but she kept the energy high and made it lots of fun! The games we played were also entertaining! I would definitely go again! Highly recommend the great big game show! read more

The Escape Game Honolulu - One of the game show rooms... and the winning team :) - Escape Games Near Me - Honolulu, Hawaii

Had to find something* to do during Oahu's historic Kona Lo....and this was a great choice!!!! We had a great time!!! Great staff, too....very friendly read more

The Depths was very fun and so interactive. Plus there's always a nice surprise or two even though I've done many escape rooms before. We actually escaped from the Gold Rush room at their Las Vegas location, so we were hyped to find there was The Escape Game also in Honolulu. I used a Groupon which saved me some $$ since it was a full party of 8. Also, the place is a little hard to find if you're not familiar with the Ala Moana mall. We walked from Hilton Hawaiian Village, ventured toward Target and found it on the floor below. The staff were very nice and after we escaped, even let us peek in at some of the other rooms that weren't occupied. read more

Olivia at The Escape Game Honolulu was so beyond helpful, kind and patient with me. When I experienced an issue with using some gift cards online she helped me with finding the root of the problem and ensuring that the gift cards were applied. Her patience and dedication to helping me were much appreciated. We have also had a positive experience with all the other staff members we've come in contact with. We can't wait to go back this Saturday! read more

Staff super friendly, escape room was fun and challenging, could ask for clues, but hard to pace; very hard to focus though bc the escape room next door was very very loud. read more

If you never tried escape room game before then you are missing out. This location is inside Ala Moana shopping center, lots of parking. They have a lot of different games with different level of difficulty that you can choose from. Upon arrival, you need to sign a waiver. And the game host will lead you to the room and explain a few details and you can start playing the game. The game usually last one hour, there's a button you can press to get hints and you can get unlimited hints to help you finish the game we always try not to use the hints as much as possible. I must say the few games that I played at this place are pretty fun and somewhat difficult. It makes it pretty challenging but rewarding when you escape. I also believe if you have a larger group of people, it will help solve the game easier. They do have toilet but only one for male, one for female. When people finish the game, everybody standing in line to use the bathroom. One thing I don't like is the room is really dark, so hard to see and read, especially I have to wear a reading glasses. All and all, a very fun place for gathering and team building. Recommended. read more

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The games were so much fun we went back the next day for round 2! On the first day, we did the train timeline game with Aiden as our game host. He was amazing and really got us hyped and excited for the game. The next day, we had some time to kill before our midnight flight back home so we decided to go for the gold rush game. Sur helped us get situated at the front desk and we were thrilled to have Aiden as our game host again. Both Aiden and Sur gave good vibes and were extremely welcoming and helpful in explaining the rules and theme of each game. We aren't experts in escape room and really appreciated their patience. Both games were challenging and unique - I'd recommend both for beginners! read more

So this was my first time at this location. It was so easy from the booking online to checking in. I highly recommend! We booked for a group of 9 but ended up with just 8 people. Because we paid in advance I was able to get a refund for the one person who couldn't make it. Also, kamaʻāina get a discount so it was taken of our total cost at check in. I didn't know what to expect but I assumed there would be several challenges and rooms to go through. No spoilers so I won't say how many rooms we had. Our group did The Heist which was really cool. The story is that we had to expose a fraud by getting into the office and finding the stolen goods and of course it had to be done in less than an hour. The group I came with is the youth group which I am an advisor for so this was an excellent communication and team building activity. Everyone was able to participate and one of the teens said it was neat to see how others in the group think and problem solve. I felt that each person's view was needed in order for us to complete the tasks. There are unlimited hints but we tried really hard not to ask for too many. My only disappointment was that there wasn't an official photo with your time that you could take (like a board to write the finish time). However I really loved that we could take photos during the game and after with the props! Our room monitor Sharanne was so gracious and took several photos for us. A few tips for your visit: It helps to have paper and a pen to jot down some of the things that you are trying to find. Take pictures! It was fun to be able to take photos during the game. Make sure everyone participates! Sharanne wrote down each of our highlights during the game and we got a "recap card" at the end with the individual contributions. So cool and a nice reminder of good works. All the teens enjoyed the game and want to come back. If you book another visit or purchase a gift card before you leave you can get a discount on the booking! read more

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Coming back to the Escape Game Honolulu in the Summer of 2025, the experience is still excellent. Did the "Gold Rush" game with my family, including some little ones, and it was great. For Gold Rush, absolutely a perfect starter game but as an escape room enthusiast it is a bit easier than most. Highly recommend that one for the littles. The game coordinator and front desk workers were wonderful and friendly. Always happy to come back! read more

We had a great time in the Gold Rush room. We made it out with 9 min to spare and needed to get a few hints to get there. I felt like it was a good level of difficulty for a group that had done a handful of escape rooms before. Definitely a winner! read more

A group of friends went to the Escape Game Honolulu for one of our birthdays, and we had lots of fun! We arrived 10 minutes before our scheduled time that one of us booked online. We signed waivers either beforehand or on site. The escape room itself was great for a group of six. There was enough space and enough to figure out that no one was bored. We were challenged, but not so much that we got discouraged. And our room guide gave us clues as we wanted. Seamus was a great room guide! He was friendly, helpful, and explained everything we needed to know. My only issue is that $45/person for one hour of fun is more than I like to pay. And if you finish your escape room quickly, it's less than an hour. read more

Adventurous, educational, entertain, entertaining, exciting fun time for kids and grown-ups. read more

The Escape Game Honolulu - Fun place for kids AND adults! - Escape Games Near Me - Honolulu, Hawaii

Loved this place. Did Gold Rush. We have done a few escape rooms in the past but this was the best one to date. It was done so well. You are allowed unlimited hints. We solved but needed a few hints due to time constraints. Will definitely be visiting the one at home in San Diego. Sur was helping us and he was fantastic. read more

We've done about 4 of the escape rooms here! We completed 3 of them. I have to say hints help out a lot. We know we couldn't have done it without them. I love the challenges and we feel like the staff are our biggest cheerleaders. They help make the game super fun. I love the challenges and how they actually help us get into characters and feel like a living book. The props are thoughtful and rooms are well designed and beautiful. You can actually pick some up and place it to solve the puzzle. I feel like the puzzles really build onto the story. I love the themes and how every plot feels different. It's amazing and definitely team building. We couldn't have done it without our friends. Everyone contributed differently to solve the puzzle. It's takes some out of the box thinking to help. If you ever need to go somewhere different and have fun think of this place. read more

The Escape Game Honolulu - Escape Games Near Me - Honolulu, Hawaii

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The Escape Game Honolulu is located in the old J. Crew location. It's in the mall near the Target side, on the 2nd floor. Sort of where the cross walk is. This is their website, https://theescapegame.com/honolulu/ You can also find them on IG @theescapegame A brief introduction as stated on their website, "The Escape Game Honolulu features 6 unique themes including our underwater adventure, The Depths, and our most challenging escape room, Prison Break. Each game includes multiple rooms, is completely family-friendly, and is extremely immersive. All rooms can hold up to 8 players, except for Playground, which can hold up to 12. Larger groups can start their experience with up to 52 people at once." They also offer options for team building and larger groups. I've never been to an "escape room" before and have always been intrigued. It was really easy to book a time and game. We did everything online on the same day, right before the game started. Pricing was $42.99/ person before tax, a bit on the pricier side. I was a bit worried that there would only be the 2 of us the whole time... as I'm not super duper smart and was worried we wouldn't "be able to escape in time" LOL! But the rooms are "shared experiences" so multiple groups can book the same game. Which is fantastic because different people can contribute and use their strengths to help problem solve! It's nice to have more "hands on" members as it adds to figuring things out. Some members also added to the ambiance. There was a waiver to fill out when we got to the location. We tried "The Heist" game. Max # of players was 8. We had 6 people total. The game was rated a 8/10 difficulty and we were given 60 minutes/ 1 hour to successfully figure the mystery out. As described on their website, "Complete a Successful Art Heist. Attn. Agent, your mission should you choose to accept it: pull off the ultimate museum heist. A priceless Monet painting has recently gone missing from the Barclay Museum of Historical Art. We have reason to believe it's been nabbed by the museum's curator, Vincent Hahn. Your mission -- slip through the museum galleries undetected, break into Hahn's office, recover the painting, and high-tail it out of there before he returns! The Heist is the second escape room we released and it still remains one of our most popular games to this day!" Without spoiling anything, there are different difficulty levels for each themed room. I really liked that there are multiple rooms per game. As it gets more interesting unlocking the next room and figuring things out. There's a clear story line and objective. Everything was thought out really well, how everything is built reflects this and items were made decently. Not flimsy or cheap. The unlimited hints were super useful!!! As they helped to inspire more problem solving without giving everything away. Definitely pay attention to detail. Touch everything, you might find a clue! The staff there were super friendly and explained everything in detail. The wallpaper in the restrooms were very tropical and bright. They were very clean. I really enjoyed the mystery and thrill! I also appreciated how well the room themes were planned and executed. If you're thinking about coming here to do the escape rooms, do it! It's pretty fun :) read more

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Very fun and happy experience!! We were there for my son's 10th bday. They put up a surprise birthday banner in the last room and left a present for him. It was so sweet. read more

Yes!!! Absolutely the best event you could possibly do with your family. My five-year-old and 10-year-old daughters and I love this place and I've done almost all of them. I think we have one or two left and we wanna redo one that we didn't finish and it's always awesome to meet new friends to combine teams to try to solve these amazing games! read more

The Escape Game Honolulu - We have a blast!!! Daddy Daughter escape room team!!! - Escape Games Near Me - Honolulu, Hawaii

Didn't know much about this "game" until one of my loved ones introduced it to me. It was one unbeatable way to exercise brain power, and the best part: friendly, courteous and helpful staff to assist in mission accomplishment; they called it: I Escaped! I do have a couple suggestions for improvements. First, they need to lower the room temperature. It was uncomfortably hot when we visited. Second, need more powerful and lasting flashlights. The couple of them in the room didn't last long in the dark room; besides, they were way too weak to shine properly to find clues. Notwithstanding the small flaws, we may go back to check out their Special Operations. read more

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Located at Ala Moana Center, in what used to be Ann Taylor a while back, this escape room is great for a small group party, team building, or family event. Although quite pricey, this is pretty much the going rate for these types of things I guess. We went for a 12yr old bday party. It was his first time and he was anxious (or maybe we were more anxious for him, because we knew how this could really frustrate him) so they were very good about the unlimited hints and I also believe our "timer" was glitching towards the end because I swear I saw 2:40 left multiple times. That is the only way we were able to "escape". At the other escape place in Waikiki, we only had a certain number of hints, and the room was harder. I think THE ESCAPE GAME at Ala Moana is better for younger kids and/or first timers who are pretty clueless with these things because they have more "easy" rooms. It meant SO MUCH to the birthday boy that he was able to "escape", I can not even emphasize this enough. It was good for him to feel like he was able to finish, he was talking about it forever, he loved it and that's really all that mattered. I'm sure he'll want to go again now. Priceless. read more

The Escape Game Honolulu - Used to be Ann Taylor I think - Escape Games Near Me - Honolulu, Hawaii

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Located in the middle of Ala Moana (kind of) is this HUGE escape room! There are so many levels and rooms to pick from you honestly won't be disappointed. I highly recommend booking ahead of time online just to secure a spot. Especially if you are doing it with a big party. Anyways, we did the playground room and honestly it's a lot harder than we thought considering that we had 8 people! But it was super fun, super interactive, and definitely a challenge. I can't imagine what the other rooms are like because my group definitely struggled with the easiest room LOL. Overall, We will definitely come back. We loved every bit of it and we can't wait for another challenge! read more

The Escape Game Honolulu - Inside - Escape Games Near Me - Honolulu, Hawaii

Sea was amazing. I would love to have her guide us again. Check in, changed and play was all amazing

Dillon, Pono & Violet made our Prison Break experience the best escape room we've tried so far! They were so helpful & friendly! 10 out of 10 stars for this Escape Game Honolulu location & 20 out of 10 stars for Dillon, Pono & Violet! read more

The Escape Game Honolulu - We finished the Prison Break escape room with 21 seconds to spare! - Escape Games Near Me - Honolulu, Hawaii

I had such a great time with our group. We did the food market related one with our group. The details, sound effects, and technology we could use was outstanding -- the fact that we could use our phones for flashlights (and not fight over one flashlight given to us) and had unlimited clues was liberating!!! The best was our game god (game host), Sharanne who had amazing friendly golden retriever vibes that kept our party upbeat. She was sweet enough to even write us some notes of the things that we did and memorized our names. Definitely coming back again for Sharanne !!! Our breakout room was so cool, even the storyline and our mission had a plot twist that I didn't even expect!! Can't wait to try the next one. read more

The Escape Game Honolulu - Our time in the food market one - Escape Games Near Me - Honolulu, Hawaii

They wanted to make things right after the last time...and succeeded! The manager Craig & asst manager Emma invited me back; I brought a group with my two kids and their friends. We tried "The Heist". Everything went smoothly this time with no hitches and their customer service is excellent. Craig and Emma make sure I was satisfied that the glitches from last time were rectified immediately. This is what customer service is all about! Believe me, it was very challenging but a lot of fun. Even with all the brain power we had to get clues twice. We only took 1/2 the alotted time but had a lot of fun. They say they're building two more rooms...looking forward to trying what's already there, and the two added rooms in the future! This would be perfect for a birthday or other special occasion by renting a private group experience! We will definitely be back! read more

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