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    The Ex Salon

    4.6 (168 reviews)
    Closed 10:00 am - 7:00 pm

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    4 hours

    Response rate

    100%

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    This review is a bit overdue, but I had to make sure I come back to write it to give Tracy a big shoutout! Like many others, I stumbled upon The Ex salon on Yelp when I was looking for a place that understands hair color. I was excited to see many great reviews on Tracy, so I booked with her, and girl, she delivered!!! I asked for a half and half dye because I got my hair done like that many months ago in Taiwan, and as soon as I described it to Tracy, she understood exactly what I wanted and needed. She suggested that I go darker on the top (because initially I had it in a lighter brown) so that my bottom red will stand out more, and I'm so glad I listened to her. It's been a few weeks since Tracy did my hair, and I still love it so much! The best part, too, was that she was so fast and efficient, I was in and out under 1.5 hours. And she did it all in her badass platform wedges See you again in a few months, Tracy!!

    Kai A.

    Tracy has outstanding customer service. Admittedly she forgot I had an appt with her for blow-dry service on Xmas eve. She almost turned me away after I requested I wanted my hair shampooed but was kind enough to complete the job at hand- I appreciate you so much! Awesome customer service and great blow out! Decent price point considering my hair type. At another time Ann also cut and styled my daughter's hair- she was patient and knew how to handle her hair type and lasted several days.

    Blue-silver in the sunlight!
    Kathy C.

    Tracy has been taking care of my hair for 10 years now - can you believe it?! If that's roughly 4 appointments per year, then I'm at about my 40th appointment with Tracy, and each and every time I've left amazed at how beautiful and healthy my hair looks. Her motto is "your healthy hair is my goal" and she stays true to her word. She is always up front about how realistic a certain color / tone may be according to your hair health and truly does her best in balancing maintaining your hair health while working to achieve your hair goals. As someone who enjoys getting fashion colors, I'm so grateful to have known Tracy for all these years! The two friends I've referred to Tracy for hair have also always been very satisfied with their results, so let that speak volumes. I wouldn't trust anyone else with my hair.

    Hanh T.

    I love Tracy! I showed her a photo of what I wanted and the way she made it come to life ! It's always scary trying someone new ,but Tracy came through ! I found my new forever stylist . The salon is spacious and easy to find with plenty of parking available. WiFi and complimentary beverages as well

    Balayage and cut
    Jen T.

    I've had my hair done balayage style with Tracy a few times now and each time she always does a perfect job. I get so many compliments on it! She is very skillful and efficient, easy to talk to, and has great suggestions for color and cut. I highly recommend coming to her!

    Classic set of lash extensions

    The best with customizing lash extensions and mapping. Love the classic wispy look it was just prefect for my eyes.

    Natalie S.

    Went to ex salon again to get my roots touched up and decided to go from blonde to titanium silver. As always, the staff is super kind and tries to understand the vision with you. My titanium hair will eventually fade and Tracy provided me with upkeep advice on how to maintain my hair, as well as the proper hair care routine. I also got a keratin treatment. My hair was so dry and tangled and this treatment makes my hair feel so soft and shiny. This is my third time back with the ex salon and I love the staff. They always ask me if I want food, water, donuts, and are so kind and take care of you while you are here!

    Alysha F.

    It's been a WHILE since I've gotten my hair colored and wanted to find something nearby home. I came across The Ex Salon in Yelp based on their high reviews so I decided to drop by before booking my appointment. Tracy (the owner) was so nice when I walked in and offered a complementary consultation. I showed her pictures of what I wanted and she suggested booking a balayage appointment. I've gotten a balayage done in the past but this is by far the best one I've gotten. I have dark dark hair so the fact Tracy was able to accomplish my look in one sitting was impressive. Tracy was so warm and easy to talk to. I'm so happy with my new hair and can't wait to return again in the future.

    Tracy was able to accommodate a haircut reschedule and took me in on a Monday before the holidays! I asked for face framing layers, blended into a V-shaped haircut & it's exactly what I wanted. She even gave me tips on how to style my hair. Thank you so much! I love it

    Rachelle G.

    tracy & tony have the best customer service..from the moment you walk in to the moment of you walk out feeling great about yourself from the quality of work they do...tracy will give you her best option of what looks great! tracy & tony takes pride in what they do..book your appt soon..i've been coming to them for years.

    Rachelle R.

    My experience at Ex Salon has been nothing but positive. My 8 year old daughter needed a haircut and we walked in after finding positive reviews on Yelp. Quincy is our new go to stylist. Since she did such a great job with my daughter, I made an appointment for myself. The salon is clean, the staff is friendly and seem to all get along which is great! Quincy made sure we took time in our consultation to be clear about expectations and we discussed what would work and she gave recommendations. She washed my hair (very relaxing) and took time making sure all of my layers were even and blended. Can't wait to go back!

    Kira P.

    Tracy did amazing on my hair! I got a blonde balyage and it came out great. Would definitely go back

    Returned for the fix , asked to keep the bottom color got blue white hair

    Response to Tracy: It's obvious from the photos the tone/match is not only wrong , but patch work-- everyone can see it except you. I mentioned it several times while I was there. I told you to keep the color and fix the roots. You fixed it by making all my hair a different color based on your desire, not following a simple ask to fix the roots. You then asked me to wash out the blue and left me with wet hair. Complete lack of professionalism and proper hair skills right there. I would have liked you to own you made multiple mistakes that result in a poor transformation and refund. I never asked for tie dye work by Tracy. Review for Tracy (owner). Come here to be gaslighted, and given patchy hair treatment that ages you by decades. Review: I returned to this salon with clear photos and instructions for a refresh. Despite confirming exactly what I wanted and what I did not want, the stylist repeatedly did what she wanted instead of following my requests. Problems: - Asked for face framing color , she claims there's no such thing. She does hair and calls it skunk hair and finally I feel like a skunk after this salon visit! - Did not follow the photos/instructions; result was not what I asked for. - Patchy, uneven color with a very obvious root line and mismatched tones (top roots over-processed orange/white, blue/white patches in places, lower lengths a different brown). - Multiple attempts to "fix" it made it worse -- advice to "wash it out" didn't help and she was unaware of how to do a corrective lift/blend the roots needed. - Stylist used distraction tactics (styling/curling, false compliments and small talk) after I raised concerns instead of addressing the issue. - Poor application and protection during coloring (bleach and product got on my skin/clothes). - Felt gaslit when I showed photos and explained the problem; I was dismissed rather than offered a transparent, professional correction. - I returned for a correction and wasn't charged (which signaled she knew it was her mistake), but the correction still left patchy, mismatched color and visible damage. She refused to give a refund. - Other clients in front of me clearly weren't happy with their cut/color but were placated with compliments and conversation instead of real attempts to fix services. Staff seem to deflect rather than genuinely try to make clients happy (they will distract you into another conversation and their only solution is to straighten/curl hair so you don't see the errors!) - I recommended this salon for a bridal style and the bride reported being mistreated and scolded. - There is a lot of attitude and very little integrity or skill to back it up. - Dirty and unkept What I wanted: an even, blended color consistent with my photos and a correction that addressed the roots only (leave the lengths I liked alone). Instead I left embarrassed, with bluish white hair and complete loss of faith in the salon's skills, and have to pay another salon to correct it. Suggested resolution: refund or a proper corrective appointment (not just straightening my hair LOL). I'm posting photos as proof of the patchy, mismatched results. Consider this a strong warning to others -- I will trust my instincts on first go and never return to this rightfully named EX salon.

    Mushroom brown

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    1 year ago

    Definitely coming back to this place, Tony did not disappoint and cut my hair to my concerns and preferences!!!!

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    Page 1 of 5

    Ask the Community - The Ex Salon

    Review Highlights - The Ex Salon

    This review is a bit overdue, but I had to make sure I come back to write it to give Tracy a big shoutout!

    Mentioned in 101 reviews

    Read more highlights

    Beauty By Raj

    Beauty By Raj

    4.5
    (56 reviews)
    0.5 mi
    $

    I have been getting my brows done here for awhile now! All the ladies working here always greet me,…read moreand if I bring someone with me, (usually my mother or boyfriend), they're also greeted in with a smile and a warm welcome. I usually just ask for Raj! However the few times where she has been booked/busy, the other ladies that did my eyebrows instead did them MORE than just fine! :) My go to is definitely Raj though. I am always happy walking out of here after my appointment, would definitely recommend getting your brows threaded or waxed here. They provide many other services as well!

    When it comes to eyebrows, I'm super picky and nervous about who could help me. I had one horrible…read moreexperience a long time ago by going to a random stall in the mall, and then never left the one brow tech I had, but since she quit, I haven't gotten my brows done in over a year. I finally worked up the courage to step into Raj's salon based on the reviews I read. I waited for Raj to finish her client, I asked for a simple clean up and let her know my left brow is always raised higher than my right one, hoping she can find a way to keep them even. She was so fast, quick and painless, and made my brows look more balanced. I will definitely be coming back. She reassured me that everyone in the salon can do similar work but given my level of anxiety around this I probably wouldn't pick anyone else except her!

    Photos
    Waiting area
    Waiting area
    Gorgeous brows
    Gorgeous brows
    After my appointment  two totally different shapes and Renu kept telling me they look the same! But they're super thin

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    After my appointment two totally different shapes and Renu kept telling me they look the same! But they're super thin
    Sapphire Beauty Lounge

    Sapphire Beauty Lounge

    4.3
    (297 reviews)
    1.6 mi
    $$

    Long overdue review but Sapphire Beauty Lounge has easily become my go-to for gelx since Jan 2024…read more I come here about once a month and always leave feeling more than satisfied with my nails. I usually go to Kate or Nikki, but I've also had my nails done by Betty and Amy as well. You can tell that everyone here is very thorough and don't rush and my sets last for a long time and personally, I've never experienced any nails breaking or have been dissatisfied with the service or results. I also love that I don't feel pressured for a certain service or style like I have at other salons and they've even recommended certain colors or add-ons to enhance the vision I'm going for - whether it be a slightly different color to prevent fading or a color that might pop better against my skin. I'm not usually a design girly but here I feel like I can trust Kate and Nikki to try something different that maybe I don't have a specific vision for. I'm not one for super long nails either but the short almond suits my nail beds really well and because of how the staff does my nails, I feel like it isn't bothersome until I need to get a new set. The aesthetic of the salon is super clean and bright, making it feel relaxing and luxurious at the same time. I also feel like the price is pretty reasonable compared to what I've heard other salons charging. Since I started going here I have not regretted it and definitely recommend.

    Extremely unfortunate that they couldn't spare 5 min to help take off my gel pedicure that I got at…read moretheir nail lounge even though I was willing to pay and their technicians were sitting free in the back. I was a regular customer but now I won't be going here anymore.

    Photos
    Princess chair
    Princess chair
    Reference photo
    Reference photo
    Lisa did an amazing job!

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    Lisa did an amazing job!

    The Ex Salon - hair - Updated July 2026

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