Everyone were friendly and respectful. Receptionist was kind and a pleasure to talk to. I wear contacts so I had a different exam and it was easy and fast. The optometrist explained about wearing contacts during swimming and showers , that by doing this you can get an infection and it can cause blindness. So that's important to know.I've been going here for 9 years. read more

Paid $1700 for glasses and did not get what we ordered. The doctor is amazing but I suggest you take your script elsewhere as the selection is limited and the pickup process is cheesy. read more

Staff was so rude and dismissive from the time I scheduled my appointment to when I did my exam. Wasn't given the opportunity to take off my contacts before the dilation and pictures and then was treated angrily for not having informed the middle aged lady technician I am wearing contacts even though I am here at the eye center for no other reason than others which is to get my prescription renewed. Staff was unprofessional and complaining about it to each other in the front office and denied it when I asked them to stop. I had the most unpleasant and unclassy experience at this appointment, felt like the DMV. Nobody deserves to be treated with this level of unprofessionalism at a doctors office. read more

Dr Amron Dr Amron is a fantastic Dr Amron is a fantastic no specialist I highly recommend this eye specialist if you having problems with your eyes as I am they really care about their patients in the front desk is very helpful. read more

Been calling and calling to make an appointment and NO ONE EVER ANSWERED!!! Recording message even says open 9am-5pm and at lunch from 12-1:30pm and I called at 8-9-10am 2p-3p and NO answer!! What type of business are you running ? And my insurance referred you? NO EFFEN THANK YOU _¥_!!!! read more

The woman at the front desk was very unfriendly and unprofessional. The bathroom wasn't stocked at all either. She said she would get someone to handle that and never did. And had a really bad attitude from the second we walked in. As someone working at the front desk you would expect atleast some sort of welcoming attitude but no. She sits on the left side and wears glasses. read more

I went in for contacts in December 13 I paid for them they said they would call never did I called they said they didn't have a provider for contacts that some have been waiting since October they never told me this in December just had me pay for everything it's march and they say they still have nobody they just taking money knowing they have nobody to make the contacts. If they would have told me from the start I would went somewhere else. read more

I called 3 different times to check if my glasses was ready, they said they're still waiting for my lenses. It took 3 months and 1 week and finally got it. I put it on and it doesn't feel right so I thought my eyes need to adjust and that's what she told me also. Got home tried to read something still didn't make a difference. My old glasses is more clearer. I DO NOT recommend this place. The Doctor was very nice though, but I need my glasses to fit better. read more

Glasses was ordered 11/19/2025 still no call from them. I don't know where my son's glasses are. Tried calling and they hung up on us.

Dr Pham & Joe were absolutely amazing !! Their expertise involving my husband's eye care felt heart warming , comfortable & pleasantly pleasing . I highly recommend them at Nellis Eyecare Center , Thank you for being compassionate and professional , Mr & Mrs Fitzgerald . read more

Upon arrival my mother and i were both immediately greeted. The front receptionist was very kind and provided us excellent service! We were here because my mother wanted new glasses and it was her first time at this place. She had a wonderful experience with the care the doctor and optician! Everyone was patient and helpful with any questions we had. My mother is very excited to receive her glasses & sunglasses! read more

If there was a zero I'd rate this place a zero. No one could get it straight just to order trial lens for my son. First trial lens came in and only the right eye. The call we got was "your contacts are ready, please come by to pick them up". Only to come in and pick up the right side. Now why would you call to say it's ready when you only have one side, UNLESS that's all you ordered. We gave it a week. Called again to see if they have the other side. lol. Nope. Cause no order was put in. I've been calling but no one knows what's going on. I asked their manager Carmen to call me. Nope. No call. It's been a week. Last I called girls at the front desk said she didn't come in. Following up today. See what's the new excuse today. Update: got the contacts. Before I came in I called to make sure the contact prescription is printed. Girl at the front desk happily obliged. Had my husband pick it up the next day. Of course it wasn't printed. SMH. We won't be coming back here. read more

This place is absolutely horrible and unprofessional. I came in January to purchase glasses, I spent 400 dollars on nice ones. They said they would be ready by three weeks, so after about 5 weeks I called and got sent to voicemail so I left a voicemail about my glasses. They called me back saying mine were ready to be picked up. I arrived and mind you it's about a 30 minute drive there and I have a baby so it is a hassle. Just for them to bring me back to try them on and they pull out the completely wrong glasses, then try to say I never got glasses from their location. So I stood my ground and said yes I did, and after a couple minutes they come back saying "I'm sorry, we called you in for the wrong ones. The ones you purchased haven't even been sent to the lab yet. So I left very angry. And it's now February, no call about them. They don't answer their phone. And when I did get an answer they still had not even been sent to the lab. Horrible horrible service. Do not go here. read more

I go to the office on Civic Center Dr & the Doctor is so upbeat, smart and caring. She explained things to me that I never knew about and gave advice about how certain issues come about with age & there was nothing to be concerned about. She is one of the few MDs I am happy to see (out of all the MDs I've seen through UHC/SWM). I hope she doesn't decide to leave. Awesome eye doctor. read more

Courteous staff and knowledgeable. The eye doctor is sweet and helpful. One of a kind facility.

Excellent service all around thank you! So caring and efficient service Never before in my life have I been treated so well.And i am proving 60 years old! read more

Dr. Harvey - I can't believe I am doing this! Rest your soul but it took current management four times to get my prescription right when sending to the lab. Four times. I was patient up until the last time when they told me its going to be three weeks now to get new pair. Really? The second foul up you turned in two days. I called and spoke with the office manager Carmen and went through the history. "What do you want me to do?" she asked. I was taken aback. "What? Just give me my money back." I really just wanted to hear "I'm sorry" or "Let me investigate this right away." They said they don't refund purchases. I will note that after a period of time she came back and offered to discount my future visit. No thanks. We are done. My wife has known Dr. Harvey, and been a customer, for over 30 years since she was a teenager. God rest his soul but his place of business has lost my family's business - three of us. It's a real shame that this place has deteriorated so bad since the death of the founder - Harvey Ohriner. Read all the recent reviews for evidence of bad management. read more

Unbelievable superb service from the time I walked in, to the time I walked out! Team effort all the way around! I'd recommend everyone to come here. Atmosphere in the office felt so welcoming. I love this place!!! read more

My wife and I have been patients there for over 20 years, and have purchased glasses and/or contacts there for sll or most if them. I saw Dr. Harvey Ohreiner for exams each year until he passed away a few years ago. We both had exams several weeks ago, and when I came in to pick up my wife's contacts last week, I requested that they put a screw into sun glasses I'd purchase elsewhere. The refused,stating that they only worked on glasses that were purchased there. This would never have happened when Dr. Oh reiner was running the place. I even requested to speak with the manager, and after keeping, me waiting for at least 15 minutes, they informed me that he left the building. My wife and I will definitely find a new optometrist. read more

Quick, efficient. I ordered contacts and they where able to retrieve my information & place order.

It was one of the easiest and quickest appointments that I have had. Everyone was efficient, pleasant and knowledgeable. The office is clean and comfortable as always. And I actually learned something regarding my vision, I have been a patient for over 15 years, now I know why I keep going back! read more

I went to the office on civic center they're very helpful and smiles on their face when you walk in the door.

My optometrist was very efficient and she made sure that I didn't leave before my exam was completed.

It took over a month to get my glasses after being told two to three weeks. I got the glasses and they don't darken unless I am in direct sunlight. It wasn't explained to me the difference in the tinting that the glasses won't darken when I am in the shade or driving. Poor service and I won't return read more

Muy amigables y sobre todo muy atentos muy profesionales excelente servicio tanto de la doctora como la recepcionista

Charged insurance for contact fitting that never happened and then wanted $89 to give me last year's prescription.. reported to insurance company.. read more

Friendly People,.Convenient and plenty of parking. Very clean and comfortable environment .

Optometrist was really great, very communicative, seemed very caring.went through my entire eye history, was very happy with her. But the gentleman at the desk was terribly rude and very combative when I had to return to get my glasses fixed. It's really too bad she has such awful front office staff!! I really liked her, but I will not return due to the rude front office issue. read more

I've been going here since 2000 and have stuck with it all these years. The late, wonderful Dr Ohriner was a genius, a treasure. All of the other doctors have been fine, and very nice. All of the staff have been kind and lovely over the years. I will always recommend this place for eyecare needs for the whole family. read more

My visit went well, I was called a few days later saying I owed money due to the person helping me did not charge the right amount and my insurance won't pay out. So I would have to pay the difference. I don't mind paying because I paid full amount due at the time of appt. But the office manager was rude about it and the phone hung up as I was being transferred back to make payment. How is it my fault that I was not billed correctly. Not happy about the whole situation. read more

Beware of this business. While doctors are very nice and proffesional including the receptionist. The office manager Carmen is dishonest, rude and unprofessional. My husbands contacts were billed to our insurance for the incorrect amount than what was actually given to him. They billed for 24 units which wiped out his benefits for the entire year. They actually gave him a box of twelve and billed insurance for 24. They stated he was given 24 units on his receipts but that was incorrect they gave him 12. Because of this he had to pay for entire new exam and pay for lenses out of pocket. When I asked for a refund the office manager said "not until I change my tone"..... bottom line. No matter my tone she needed to refund me (she didn't) She has been reported to the insurance company (case has been opened). I'm also reporting to the BBB - ZERO Stars for the office manager. Hopefully the doctors correct this lady if they don't know what's going on with their administrative staff. BEWARE: Read your receipt when you pick up your prescription lenses and glasses. Be sure you are picking up what is stated on the receipt before you leave. read more

Really gd care so far! Ty! Well I'm a new patient and it's my 1st time t come t this eye center! I like it for another reason it real close t my house! read more

Everyone there was very kind. Great experience. My Optometrist is amazing!!! She is an amazing lady!!!!!

I was really impressed by the FIVE STAR service that the woman IN FRONT OF US received! A girl with tons of face piercings working the counter explained that they "had up to 30 days to exchange if needed, for ANY reason!" and they "tend to get loose so she could come back and get them tightened at any time!" They were happy and left. ...But, we were treated VERY differently...Face pierced person mispronounced our name after I told it to her so I told her again. (My daughter chimed in too and face pierced girl looked at her like she was trash for doing that). She got the glasses, shoved the them in front of us. (Without speaking). My daughter tried them on. Lady said "can u see that?" My daughter said "yes". Lady said "sign anywhere on the paper". And that was all she said. The ONLY difference between US and the lady in front of us was OUR SKIN COLOR. I called in to see if maybe those options were not available to us bc we had different insurance or something (not angry or accusatory, just curious), but the woman I spoke with was very kind and apologetic and explained that all of that IS available to us. I can only guess face pierced girl didn't want us to know this because we weren't the same color as her OR the woman in front of us who I held the door for and let go in front of us despite us arriving a minute sooner. I'm so glad I let that woman go in front of us so that I was able to see the very stark contrast in the service we received. I'm still giving this place 4 stars bc we like the glasses and the policies and the rest of the people there. So I'd highly recommend this place IF you have a certain amount of melanin, and I guess I'd also recommend this place to any color person if you avoid face pierced girl. Because no one else there treated us poorly or differently. In fact the rest of them were great! So...just make sure your color matches face pierced girl if you have to interact with her. If you don't match, ask for someone else right off the bat. Otherwise you might be uninformed or misinformed, who knows. read more

Friendly and knowledgable staff. The receptionist/front desk girls were nice and welcoming and my Optometrist, Dr. Frillarte was very easy to talk to as well. The lobby was clean with a couple magazines on the bench seats, but there is this whole empty space in the middle; it'd be beneficial to maybe have a coffee table or something, just a thought! Initially when I was taken from the lobby to the back a girl called my name and did an eye exam on me, but she never greeted me with a friendly "Hello" or even introduce herself with a name, so I asked it and if my memory serves me correctly, she said, "My name is Kathy, but you'll be seeing the doctor after." I guessssss, Kathy. I just feel like you should always greet people and introduce yourself, especially if you're conducting an eye exam on me and I'm sitting in a room with you. Anyway, after meeting with Dr. Fillarte, she explained to me her findings and walked me to the back room with all of the glasses. The girl who took care of me was nice enough to help me narrow down what I wanted and keep me in my price range preference and also kept me on the sections that my insurance would cover, whether it was total coverage or partial, so that definitely helped. Totally enjoyed my visit, especially since it's my first eye exam since 2012 lol! read more

The Eyecare Center - Optometrists Near Me - Las Vegas, Nevada

Excellent care as always! Dr Nguyen was great and caring. Justin runs a proficient operation!

I received excellent care from the check in , eye doctor to the staff helping me picking out my glasses. I forgot their names but the two young ladies made sure my new glasses fit properly, and they explain in great detail the different options for lenses . Great customer service! read more

The staff was very friendly, professional and took care of all my needs. The arrival process at the Culinary Health Center is one of the best in Vegas. The staff makes everyone feel welcomed! It's a great experience when this happens. Very pleased! read more

I was initially concerned because of the negative reviews here, but I decided to go anyway. Everyone here was super nice and very accommodating. The doctor was not only good but also had lots of personality (I forgot her last name, but her middle last name was Mijares:). 5 out 5 will definitely return. read more

Very helpful. The receptionists are very nice and friendly. I'm glad my insurance still in the network