I like this gym and the staff is pretty friendly. I wish they kept up with the cleanliness of the…read moreequipments but they do keep up with the maintenance. Overall not a bad gym. Been going there for almost a year now.

I've been a member at EōS Aliana for about a year, but after moving, my friend and I wanted to…read morestart working out together and meet in the middle. Since I have the Willpower membership and can go to any location, I suggested the Sugar Land location. She decided to sign up there on her own, and that's when everything started to go wrong. After she signed up, she was offered a "free" personal training session, and we decided to do it together. During that session, we worked with a trainer named Joseph and made it very clear multiple times that we were on a budget and could not commit to anything long-term. He reassured us more than once that we would be able to cancel at any time. He even apologized later and tried to make up for the confusion by offering another "free" session, but by that point the situation had already gone too far. That reassurance is the only reason we agreed. As soon as we realized the cost wasn't manageable, we came back in person to cancel--multiple times. Each time, we were left waiting for long periods with little to no help, while staff stood around and watched. On top of that, no one ever answers the phone, which makes it nearly impossible to get assistance without physically coming in. The way we were treated during this process was honestly shocking. Instead of being helped, we were met with resistance and dismissiveness. The fitness manager, Mac, went as far as implying that we were "scamming" simply because we were trying to cancel--based on what we were clearly told when we signed up. That was extremely unprofessional and uncomfortable. At no point were we trying to take advantage of anything. We were just acting on the information that was given to us upfront. The lack of accountability and communication has made this situation way more stressful than it ever needed to be. I will say the general manager took the time to listen, which I appreciated, but there has been no follow-up since then. Honestly, the most disappointing part of all of this is that my friend was treated so poorly after I was the one who recommended this gym to her. What should have been a positive experience for both of us turned into something stressful and upsetting. After this experience, we will not be returning to this location at all. I will either continue going to EōS Rosenberg, switch to another gym like Amped Fitness, or possibly cancel my membership altogether. This was just a horrible experience overall. If you're considering signing up for personal training here, make sure everything is clearly explained in writing before agreeing to anything. Verbal promises do not seem to match how things are handled later.

Well the rumors are all true. This place is ELITE! Big gym spaces, LOTS of amenities, the crowd is…read moremostly experienced lifters, so it can be intimidating for newbies, but if you've got the cash and you're serious about transforming yourself, this is the place to do it.

Came here after we were promised a free one day pass from the chevron marathon expo which turned…read moreout to be a lie. The front desk rep was extremely unapologetic and rude and told us we should have gotten a written statement for the free day pass?! What?! I'm extremely disappointed at the lack of customer service. I was so excited to try this gym but for $29.99 for a day pass, I'll pass. After we were disappointed and left, the front desk rep didn't even care. Even an apology would have gone a long way but hey that might cost me another $29,99!

Finally, a powerlifting gym in the Stafford area! Iron cowboy is tucked away in a plaza right off…read moreof Murphy Road. Right when you walk in there is the check-in desk on the right and two treadmills on the left. There are also Monster & Reign energy drinks for you to purchase if you forget your preworkout. If I recall correctly, Iron Cowboy has 6 racks and 5 deadlift platforms. The barbells, plates, and many of the equipment are all brand new! I also love the details on the equipment featuring Deathgrip Derek's logo. As for accessories, it is a little limited but you can definitely get the basics done with the machines available. It does get a little crowded in the evening time since that's when most people work out but the members are all kind enough to work in together. Speaking of kind, I got to meet the owners Derek and Maggy- they were both very welcoming and I am super excited for their ideas on expanding the gym in the near future! Overall, solid gym and I am looking forward to coming back and getting a workout in! For more information, check out their Instagram page @iron.cowboy.gym P.S. This powerlifting gym has a water fountain and AC which is a must during the summer time in Houston.

Great gym, great equipment. Owner is legit, runs a great business and has developed an awesome…read moreCommunity

--- **One Star**…read more The gym itself is **clean, convenient, and reasonably priced**--that's the only positive. I am a **special operator in the military** and had my orders changed, which required me to relocate. I went **in person**, spoke directly with the **manager**, and followed **exactly** the steps they instructed to properly cancel my membership in a professional manner. I also **paid two additional months in full** to exit the contract, as required. Despite doing everything by the book, I am **still receiving letters claiming I owe money**. Their **billing practices are deceptive and unacceptable**. Once they get access to your **checking account**, it becomes a nightmare. My advice: **do not give them your bank account information**--use a temporary or cancelable payment method if you value your sanity. Based on my experience, I would **not recommend this gym**, solely because of how they handle billing and cancellations. The pattern is clear when you read the other reviews. Clean gym. Convenient location. **Unbelievable billing deception.** Stay away. --- If you want: * A **shorter, punchier version** for Google * A **slightly toned-down legal-safe version** * Or a **copy tailored for BBB / Consumer Protection complaints** Just say the word.

Went in to try to purchase a membership ship for me and my family (wife,brothers, and mother) and I…read moreasked a question about the 3 day free pass and the (bald) employee instantly turned hostile and had a very disrespectful attitude towards me, I was very turned off and will now be trying new gyms!

My friend raved so much about loving her cycling class that of course I tagged along. In order to…read moreaccompany someone as a guest you have to pre register online. Once there you scan your guest pass. The welcoming process wasn't that welcoming by the front staff workers. They barely made eye contact or anything. Location for the class was odd being off in the corner from a gym full of kids in a summer camp. Yet once we entered into the cycling studio Dan definitely did bring a more bright and uplifting aura. The music was vibrant and the exercise was nice and challenging. The spin class is every Tuesday at 6:30pm and guest can come every 60 days I think but you can't reserve a spot in the class. You'd have to wait until a spot opens. So that can be a bit nerve wrecking if many come that day. So shoutout to Dan for making the experience amazing!

Too bad they don't follow up on emails. I went in for a visit . Jarvis was very nice . However I…read moredid email regarding my insurance and why this gym isn't on my Wells on Target through Blue Cross. No one has responded. I guess they don't want new members

The gym is ok but Elevate Sugarland is HORRIBLE a Personal Training that is inside FC they are…read moreseparate(didn't know) signed up with I thought was going to be my trainer NO she was not they gave me over to 3 different people I signed up with the intentions of having a certain person! Then trainers were late or NO SHOW! Paid up front first it was had to lock in for a year then my husband was able to pay 3 months lock in went back and Elevate said I had to pay 6 months in advance LIES I paid 6 months in advance but with the intention of having a certain trainer, I am very dissappointed in the service ELEVATE is providing after I paid 6 months training up front. Talk to FC and they knows nothing about ELEVATE can't cancel my Personal Training and refund my money! Here we go after calling and emailing ELEVATE for 2 weeks finally got A! thats her name on the mail explained to her my situation and of course they will not give me my money back. Explained that they lied and said I had to do 6 months told my husband 3 months and my daughter 12 months and Im not getting the trainer I signed up with or the days and times. Oh did I say the Lady I signed up with got Fired! Im tired of going back and forth with A on canceling my membership with Elevate not Fitness Connection! Anyone have had this experience with Elevate! Hoping my Credit Card can get some results.

Member for 4+ years. -2 for the price increase($15) and…read morelocker room. The showers need renovations due to low water pressure and overall upkeep isn't kept. Only 1 hand-dryer works while there's no paper towels in the locker room to dry off, and half of all toilets are unavailable/out of service at times. Since price increased, I expect amenities to upgrade as well.

A true sense of family. I've never been in any workout center that works for me, has my best…read moreinterest at heart and knows my capabilities. As a older gal I feel very comfortable working with people of every level of ability. Each person has a goal but each supports and cheers the other on to reach their goals. Again a true sense of family, they know my name. If you're looking for someplace to discover your athletic ability and think you're to old, to heavy, to out of condition, Ohana Fitness will not only encourage you but support and challenge your thinking. It's a great place to realize just what you really made of, every person has an athlete inside them, find yours.

I wasn't an athlete... At all. I was a couch potato who did not care about nutrition or health…read more I used all forms of technology to make my life easier and allow myself to sink deeper and deeper into the couch of shame getting lazier and fatter everyday. I was slowly killing myself. No self confidence or self worth... Something had to change. I tried gyms such as Lifetime, LA Fitness, etc. but nothing worked. The exercise machines were a mystery to me and I never gained the confidence I needed to even give most of them a shot. Free weights were terrifying. Big meat heads slinging around heavy hunks of steel that would make my attempt to gain some muscle seem futile. Nothing but discouraging thoughts to reinforce my lack of confidence. I quickly gave up. Sometime later a friend of mine who knew my struggles to try and change my life around talked about a place that he thought could help. I said yeah why not. He got me in touch with the manager of Ohana Fitness. She and I talked about my current health and condition and the possibility of joining the gym. I was intimidated at first but as the conversation continued her friendly voice and motherly like wisdom eased my thoughts of pursuing a life of health and well-being and jump started me into their "101" introduction class. The next four weeks of my life would ultimately change the person you read about in the beginning of this review into a hungry gym rat. I learned how to use barbells and lift properly. Learned how to stretch. Learned how to eat. Learned how to think positive. I learned how to push myself further than I thought possible. At the end of my 101 training I was completely addicted. The trainers at Ohana Fitness are the elite. As soon as your foot steps through that door you are greeted with a welcoming optimism that's contagious from the beginning. Their expertise in proper and effective exercise seems infinite. Ask a question, they'll know the answer whether it be about exercise, nutrition, mobility, or general health. Their approachable, warm personalities make it easy to become their friend and their extensive knowledge makes it easy to be their pupil. This institution has the capability to save lives. You can't put a price on that. Come to Ohana Fitness, put your faith in the wonderful people you'll meet and start changing your life for, not the better, the BEST!

The only good thing about this gym is the price for your membership, but you can get that literally…read moreanywhere else. They close pretty early on Saturdays and Sundays, and the A/C sucks. I've been here all parts of the day and I thought it would just be hot during peak hours because of the amount of people in the gym, but it's also hot at 2pm when there are like 15-20 ppl there. Not to mention, they don't take maintain their equipment, machines break pretty often, and when they do they won't be repaired until maybe 2 months later. It's honestly laughable because when I used to go there the weighted dip machine broke in June and wasn't fixed until august.

They closed down & still charging my account! I contacted…read moreseveral time , sent emails with no response