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    The Ford Store

    2.6 (846 reviews)
    Open 9:00 am - 8:30 pm

    Services - The Ford Store

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    8 More Services

    Auto repairs

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    The Ford Store Photos

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    Recommended Reviews - The Ford Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Came in for a FREE complimentary oil change... almost left with an $1,100 bill from damages occurred while in their service. Took my car to the dealership thinking I was getting a simple complimentary service. Instead, I'm told my oil pan is suddenly destroyed and needs to be replaced for over a thousand dollars. Their explanation? "No issues removing the bolt"... but somehow the threads magically disappeared right after. What's even better? The drain bolt they handed back had metal shavings all over it but I'm supposed to believe this was "pre-existing." So let me get this straight, everything was fine until they touched it. To top it off, Service Manager Paul Galvao decided the best way to handle the situation was by raising his voice and pointing his finger at my mother. Completely disrespectful, unprofessional, and honestly embarrassing for a business that claims to value its customers. The only bright spot was Service Advisor Owen Rogers, who actually stepped in to de-escalate his own manager and tried to help. He deserves recognition. In the end, they put in a temporary oversized plug just so I could leave because yes, the damage is real but the responsibility? Still being dodged. I feel completely wronged by this experience, and can not even imagine what they do to other vulnerable customers. A complaint has been filed with the Bureau of Automotive Repair, and until this situation is made right, this is a zero-star experience in my book.

    2023 Ford Maverick

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    2 years ago

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    7 years ago

    Business owner information

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    2 years ago

    Thanks Paul at the Ford store. Marina Good repair. Fast work favorite place to bring my car always

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    6 years ago

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    8 years ago

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    Page 2 of 22

    The Ford Store Reviews in Other Languages

    Ask the Community - The Ford Store

    I need a battery put in my 2016 mustang v6 that I found on fordparts.com what will the labor cost?

    Hi Zakiya, The labor cost for installing the battery is $29.95. Please schedule your appointment online at https://fordsanleandro.com/scheduleservice

    I need an ignition key programmed for my Ford Focus 2011. Can you do it? And how much? I came in Saturday and the Ford Store did not have the right key. After an hour and a…

    Hi Scott, We can help you with the key.… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - The Ford Store

    Today I got my oil and service check on my Maverick and Paul the Service Mgr was fantastic.

    Mentioned in 43 reviews

    Read more highlights

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    JR Auto Repair

    JR Auto Repair

    3.9
    (28 reviews)

    Jorge is THE MOST HONEST AND QUICK mechanic I have ever used. He charges you for parts (at cost)…read moreand labor. That is it! He makes his money from labor and his labor charge is VERY VERY reasonable. I asked him once why he doesn't upcharge and he answered, "I have been a mechanic for many many years for other people and have seen how they treat people. I wanted to open my own shop to help people feel safe and comfortable in their cars! I love the work and helping people fix their vehicles!" He was serious and he proves that to me time and time again with the repairs he does on my cars. He keeps all parts he takes off to show you He buys his parts as at cost through a distributor and does not up charge. If the best is $22 that's what he charges you. He will hardly ever say no to you He is more than willing to examine and 'take a quick look and listen' as a curtosy He was once repairing the button to close the side door of my van, he opened up the other side and noticed that one was looking a little frayed so just fixed it to save me the hassle later but didn't let it affect the labor time. I cannot day enough good about him. His is TRUSTWORTHY AND VERY KNOWLEDGEABLE which in my opinion are the TWO MOST IMPORTANT THINGS YOU WANT IN A MECHANIC! He has me as a customer for life and he knows that. I bring my cars to him for oil changes, even though I can do them myself because I want him to have the business. Nuff said.

    Lucked up on meeting Jorge yesterday afternoon while looking for a second opinion on work for my…read morewife's car. Was immediately captivated when he offered me a free estimate without knowing me. I was impressed with his vast knowledge and detailed explanations which were quite informative! Jorge called me after diagnosing the true problem and did the work in a timely and less expensive manner! Making me and my wife very happy! I will most definitely return to and refer others to JR Auto Repair! Exceptional work at a fair and reasonable price is very hard to find. I thanked him profusely and let him know I'd bee a repeat customer for sure! Appreciated!

    The Ford Store - car_dealers - Updated July 2026

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