Good customer service. I Support local businesses. If they don't have the part you need they can order it and you'll be back on the road again. read more

Great shop here and very helpful staff. Helping a friend install my clutch in my Tacoma at his nearby shop & needed some last minute parts to complete the install. I was surprised that they had all the parts I needed in stock and the staff nicely put them aside for me so when picking up, it would be a much faster process. I totally appreciated that! read more

I hate having car problems !!! But DON is so intelligent and knew exactly what my vehicle needed. I shopped around for prices and his was also the best! I'm only coming here for DON. Thanks for your knowledge and saving my pockets! read more

Poor customer service, went there waiting in line, another guy from behind me came and put cash on the counter and guy behind the counter started to serve him knowing I was next, I did not appreciate this from the customer as well as the business owner, told the guy behind the counter to go ahead and serve him and walked out. read more

Don is amazing. He is very knowledgeable and if he doesn't have it he'll get it for you. Great vibe when going in there. SUPPORT YOUR LOCAL BUSINESS. Thank you for all your support. I WILL be back. read more

Great service! Valley Auto Parts is getting all my business from now on. Having knowledgeable and courteous staff makes all the difference, whether you're a professional of 20+yrs like me or just looking for basic maintenance items this os the place! read more

I needed some breaks and an oil filter for my car and valley Auto parts helped me very very much they came out to my car looked at my brakes to help me figure out which brakes I would need and help me with my oil filter they're very kind and I will always come back here thank you. read more

I recently bought a car and I've been fixing it up and every time I need a part I come here I've been coming here for a while now and they have everything I need and if they don't they can order it and have it for you within the next day we'll at least for the parts I needed. Great costumer service read more

Don is amazing !! First interaction was over the phone- I phoned in to see if they have my car's battery and they did and at such a great price!! Amazing customer service!! Definitely recommend!! read more

These guys are absolute professionals. It's so refreshing to walk into an auto parts store and talk to people that know what they're doing as opposed to the big chains. Upon shopping there, my car broke down in front (coincidentally) and they helped me troubleshoot it right there on the spot. And mind you, they are not a mechanic. They're just a part store. But because they're smart and kind and take care of their customers we figured out what was wrong with my vehicle right there and was able to fix it on the spot. Forever grateful for customer service like that goes above and beyond read more

Needed a part that was hard to find and googled "Auto Parts Near Me" and this was one of the first options to pick. Called & Don picked up, told him what part I needed, he had it in stock and it was affordable. He's now my go to parr's person. I drive from Fremont to Hayward not only for the prices but for the knowledge. Love this place and I will always return!! read more

I ran in carrying a dead battery and out with a new one in less than 5 mins. They know the questions to ask to get me to the exact batter I needed. The prices are very reasonable too. No more visits to Napa/ Pet Boys / O'Reily's / Autozone for me! read more

I had a broken motor mount on my car. I called several auto stores asking for the motor mount and bolt, but know one could not give any assistance. I called valley auto parts and spoke to Don. Explained what I was trying to do, and what the part looked liked. Don ask a few simple questions checked his inventory and informed me that he did have the part I was looking for. He even explained how it looked and that he was sure it was the part I was looking for. So I drove down to his store which was only a couple blocks from my house. I met with Don and he already had pulled the product and had it waiting for me at his desk. To my surprise it was indeed the part that I needed, so I purchased the item and a few other things. I would definitely recommend Valley auto parts to anyone needing to find a part, and is looking for great service. Thanks Don for everything. Terrell T. read more

My wife and I went here to get a new battery and got some of the best service Don the owner was super helpful we had a issue with our coolant cap and needed another but the cap broke and a piece was left and don and my wife kept at it until don insisted he get it off and indeed he did this is a great store right on tennyson across from 7-11 and a ice cream shop he is awesome!! read more

We are new to the area. Needed to find a new auto parts supplier. Randomly stopped in at Valley Auto Parts on Tennyson Road. Walked in, instantly loved the "old school" feel that you get from back in the day when auto part stores used to sell more than just candy bars and potato chips. Car parts are stacked everywhere and the store cat has to come up and greet you. The staff behind the counter is super helpful. On my second visit, Don, the store owner heard me explain my issue and rather than tell me how to fix it, he came out to where I was parked in front of his store and helped me change out that bad part right on the spot. And he even added a few bolts that were missing from other systems within the engine compartment. Very cool. Valley Auto Parts is my newest partner in keeping eight cars running fine and on the road. Ron read more

I called this evening to ask a question regarding a Camshaft Position Sensor..the gentleman was extremely knowledgeable and very nice.. He even offered to wait for me, although they were closing.. The price he quoted, was less expensive than other part stores..I will be buying my part from Valley Auto Parts.. read more

I went in to get a part that was not in stock at the bigger parts stores and they had it in stock. While I was there I also asked how much was a part that I had recently bought at another parts store and it was a little over $20 cheaper. read more

I recently needed a very specific replacement part for my car. I originally went to a competitor store that's part of a National chain. That store was selling this small part for over $300. Someone in my family mentioned they had seen Valley Auto Parts commercial. I gave the store a call, and Don, an employee there immediately answered. He kindly looked up the part number and mentioned that it was in stock at one of their locations in Santa Rosa, and was for sale for only $25 -- great value! I called the Hayward location at 2PM and by 4:30PM in the same day the part was already available. Don gave me a follow up call to let me know that I could come pick up the part. When I arrived a few minutes later, Don helped me buy the part within just moments of entering the store. This was a terrific shopping experience -- great prices, exceptional service, and knowledgeable & friendly employees, extremely convenient and easy overall! I will be back to this store if I need any other replacement car parts. read more

Needed a radiator cap for my 2001 Honda Accord V6. Simple right? Not for O'Reilly & Auto zone... Bought 2 from different O'Reilly's, first trip to Oreillys got me wrong cap, same deal on second trip...- Auto zone didn't have any! Went to Valley Auto Parts-- On a Sunday!--and they had the correct radiator cap! And the price was less than O'Reilly's & Auto Zone! This place is Great! So nice to deal with a competent knowledgeable car parts dude (counter sales man?)! Helpful, and really sharp- even handed me a measuring caliper immediately when I asked to measure the rad cap. The kid at O'Reilly's started mumbling "you want brake parts or something...when I asked to use caliper to see if part he was trying to sell me was the right size! Valley Auto parts is not a huge store, but it made a big impression on me! Shoulda just gone here first! Now I need to go back to Oreillys to return the Radiator caps that didn't fit! read more

Best auto parts store in the Hayward area. Friendly service, knowledgeable staff and best of all-LOW PRICES!!

quality parts from a knowledgeable counterman. at a fair price. who could ask for more !