They did not pay for the thing on my grandfather's car they paid half when they should have paid the hole thing an for that it leaves a bad taste in my mouth that they don't care about there customers an then they gave him a hard time about it an screwed him on his trade an made 3 times the amount on it so I would think twice an yes my grandfather is happy with the car but not how they made him feel about paying for something they knew about to start with read more

They were great! We love the car! Will definitely go back when we are ready for the next.

Smooth process and Nick was the best. Traded and drove off in my new vehicle same day

We all know that car shopping is sometimes like pulling teeth out. I spent the last week and a half stressed over finding the perfect car and kept visiting sleazy dealers until I stumbled upon The Garage in Brockton. We had Nick as our salesman, and he made the experience so wonderfully simple. He didn't try to upsell or swindle us, and he was clear and concise on the whole process. I would highly recommend to everyone to see Nick at the Brockton location if you are ever in need. read more

If I could give zero stars I would. STAY AWAY FROM THEM!!!! They sold a car to my son and then roped him in for another couple of grand for the warranty. Well the warranty is suppose to cover everything it doesn't his engine had a part break internally (Not the fault of him according to the mechanic). They will not fix it now he is still paying 8,000 on a car that doesn't run. They do not stand by their product at all. read more

I highly recommend you don't buy a car from here, I get that they sell used cars as is, but when you call them for help they give you the run around. I purchased a car here in 2020, 6 months later when the rainy season started I noticed it had a severe water leak. I called them to try to make an appointment for repairs but because of Covid it was hard to make an appointment. They kept giving me the runaround. I ask for the manager to call me back and instead a sales person called me back instead of a manager. I just highly suggest you shop somewhere else that will actually give you the time of day and help when you need it.. read more

This is a -0 review but since there is nothing less than a 1 a 1 it is. I want there to see and test drive a particular car. After a few minutes of sitting in the car I asked to drive it which was promptly ignored and the financial questions started or should I say financial inquisition by the sales person. I answered vaguely - I was told I could not test drive the car unless there was "a deal" and it's "company policy" because it would add miles. Excuse me what??? People buy cars without driving them now ? Yea ok dude. Absolutely THE definition of a shady used car dealership. Stay away!!! read more

Hi I'v purchased multi vans and cars thru Rick @ The garage . they also helped a couple times with financing ,i refer people there often

I bought a $6,000 car here. The check engine light came on after the first two weeks of driving it. I was lied to by the Salesman who told me it had not been in an accident when it actually had. Two different mechanics I brought the car to quoted me $3,000 worth of repairs. I communicated these issues to The Garage, and was given the run around for weeks. I had to bring the car back to The Garage three times just so they could deny the issues that two other mechanics told me were clearly wrong. I had to fight with them for over a month until I finally got my money back. read more

Stay away from these people please !!! You will regret it , I'm only giving them one star because I can not give them anything less ! I never leave reviews but I needed to for this , stay away from these scammers read more

This was the best car buying experience I've ever had! Nick greeted me right away with his name and a handshake and had the best customer service I've seen out of anyone in a long time. He clearly learned this from his father, Rick, who was equally as great about introducing himself and making you feel like you belong there. They are an amazing family and there is no question why they have 3 lots; they make it their business to go above and beyond. Nick is the 3rd generation of this family working the business, and I'm am positive they will be around for a long time. The cars on the lot are all meticulously care for before ever going into a customers posession. They took care of everything. If you need financing or extended warranties, they got you! I will be sending anyone I can their way and I will be a repeat customer. Thank you, Nick! read more

Horrible! I purchased a car from them using there loan/ finance services and they NEVER REPORTED my payments to any of the credit bureaus! I paid every payment on time, sometimes going without to make sure it was always paid to ensure my credit would not only grow but not lose points. I called the office and after being lied to over and over and different excuse's being given was transferred to the manager. The manager laughed and sweared at me and basically told me it was too bad and that it was not her problem. First she said it was reported about the wrong name, then a company, then she forget, and the last thing she said was it wasn't accepted. I PAID OFF MY car so it was too late for her to add my points. So after PAYING MORE THAN THE CAR WAS WORTH, PAYING HUGE INTEREST, paying on time and GETTING NO POINTS TO MY CREDIT, getting yelled at and laughed at... I'm left with a car that is 2 and half years old that BARELY RUNS trash car. AVOID! AVOID! AVOID! read more

DONT RECOMMEND, DONT BUY WITH THEM. We bought a car with this people to have a credit history, built my credit because they said that the do the credit report every month, so after almost 2 years nothing has change. We see that our balance showing on the credit report it's much more the we owned, so I call the transunion and they said that they are late 6 months on the report. I call THE GARAGE AUTO SALE, the rude lady told me that they are late because she is only one person and she has to work with multiples car dealer and all other are in vacation since June ( today is 11/03/17) that's is no my problem if they can't afford to pay more people. AT the end she said THE CREDIT IS THEYR LAST PRIORITY. so she ask me to call transunion and ask to do a dispute letter if I want resolve this fast. I have to work to fix what they didn't do??? read more

I usually don't like to go car shopping at used dealerships but the moment I walked in and met Rick the owner I knew I was in good hands. I felt like I knew him for a long time as his hospitality and care were something I've never seen at a car dealership! I enjoyed doing business with him and he didn't change after I got my car. He still treats me with the same respect and care as he did when I walked in the first time!! Highly recommended!!!! read more

I have been taking control of my finances trying to go into the new year on a financially positive note. I went to go refinance my car loan at my bank today. Trying to get better terms. My credit score if fairly decent between 650 - 660. Everything was looking ok, my rate would drop from a 15.90% to 5.54% which is phenomenal. Except there is only one thing. The amount I owe on the car is more than the actual value of the car. Which in terms means I was declined better terms and am stuck in a shitty ass contract. I would advise anybody purchasing a car from this place PLEASE DO YOUR RESEARCH. Also PLEASE READ EVERY LINE OF PAPERWORK given to you at this place before signing anything. DO NOT ACCEPT financing assistance from this place or you too will pay significantly more for your vehicle than it is worth. read more

I drove from Boston to check out a car i had seen online through cargurus, by the time i arrived the listed price was raised 2k. Yes raised 2 thousand dollars. Talk about a backwards business model for selling used cars. Seems to me all they care about is selling overpriced used jalopies. read more

While I love the vehicle that I purchased from The Garage (Bridgewater Location), I have to be honest when I say the experience that I had was far from great. I was promised (and had in writing) that a new battery would be installed, and when I arrived to pick up the car I was told "we didn't replace the battery, we just cleaned it up". I was also guaranteed that the car would pass inspection. It did NOT pass inspection the first time, due to a faulty rear tail light assembly. When I phoned The Garage to inform them, they said "Chris was supposed to check that, I guess he didn't". I was then told by the The Garage that they would only cover 50% of the cost. They did not mail the check on the date that they said that they did, stating "it must have slipped through the cracks". Not once did they apologize for any of the inconvenience that this caused me. Instead, they kept throwing other people under the bus, instead of taking ownership for their own mistakes. The entire experience made me feel like I wasn't a valued customer, but just someone they wanted to get rid of as quickly as they could. GREAT vehicle, but AWFUL service. read more

NEVER EVER PURCHASE FROM THE GARAGE. Sold me a fixed up junker. Said I was crazy when I claimed the brakes were having problems, then their GUARANTEED TO PASS INSPECTION car FAILED inspection and they gave me so much grief in reimbursing for the cost it took to fix the wipers, lights, brakes, belts, and parking brake. Horrible service horrible people horrible business NEVER. read more

Well me an my girlfriend went there an put money on a beautiful suv it was ares an 2 days later they called an told my girlfriend to come an get her money we have other people that want the car .plus we are not making money off u selling it to u .she was not happy with them after what they said ..2 wks.go by an the car we wanted was still there so we called an they said we just sold it 15mins ago .The one we singed papers for with the bank so then she got even more mad about that . Because it was the one she wanted It don't matter if u know someone for a long time or a short time it's all about the money not being a friend or not an that's what I seen from them .I knew all most everybody there but 2 or 3 of them. That's sad that when u trust someone an have done business with them before an got 3 or 4 cars off them an they do this too u . U start to think about other places. Sorry for anyone who goes there ..... read more

Got a great car at a great, fair price. Friendly and good service. The salespeople were not pushy and were very pleasant to deal with. Had a great experience here and will come back in the future. read more

Recently purchased a vehicle from the Bridgewater location. Found a car that was just what I was looking for. Owned it for a little over a month now and there have been zero issues. I worked with Lauren and she was amazing! Went above and beyond to help me get into my dream car, including working around my busy schedule to get me into it so I could show it off that weekend. I couldn't be more pleased with customer service. Thank you guys so much! read more

My husband and I went to the bridgewater location we've been looking for a car since my husband was in a horrible car accident and our car was totaled. As were with the sales lady (Lauren) she's telling us how she used this car to take her kids to the drive in movies. Not something you want to hear thinking this could possibly be your future vehicle. So after test driving it my husband was in love and we don't have great credit so we came up with a couple thousand as a down payment since we went to the one in Brockton and spoke to nick and he was certain he could help us. So Lauren took all my husbands information and like pretended to pull his credit and reach out to banks. My husband never saw any hard pulls on his credit. Then when my husband called to see if there was any luck she said she had reached out to one bank and it didn't work out! ONE BANK! Ridiculous! Maybe she just wants the car for herself so she can take her family to the drive in. I wish I could give zero stars. Just horrible service considering everything going on in the world right now read more

Extremely happy with our recent experiences at the Garage. They seemed to have a genuine concern for their customers satisfaction! Unfortunately, the vehicle our recent high school grad purchased in July, had unforeseen mechanical issues which got to the point we needed to return the car. We were given the opportunity to get a 100% refund which we decided to use as a down payment towards another car because of how accommodating the owners of the dealership were. Not only did we get a great deal, Rick worked very quickly to get the new car ready for delivery as we were on a very tight timeline with school starting within the week. Thanks go out to Rick and Lauren for taking care of our girl....she LOVES her new car! read more

Beware of the The Garage please save your self the pain and money bought a car last summer nothing but trouble and don't fixed anything I don't think they serves their cars before you buy them everything went wrong with that car and they refuse to fixed it and they told I had to buy a warranty that was part of the financing but they lied it only covered the engine and nothing else I haves paid thousands of dollars on this car so mad I ever went there Horrible customer service and they don't help you out all they care is about your money go some where else read more

Bought a 2002 Jeep Liberty with 134,000 miles on it in February at the Bridgewater locationand have had nothing but issues since I've had it. I am at my mechanic every other week. Called them in March and was told with the year and mileage repairs are expected, I guess it's common practice for them to sell vehicles that they admit are not mechanically good. I thought before dealerships sell a vehicle they service it and make sure issues are fixed before you sell it to a customer. My mechanic still can't pinpoint the problem I have with Jeep...but find other issues along the way.and I was told by Lauren I was getting a good deal...a good deal of problems. Now I know why it was an "internet special". And now I'm stuck with this money pit! read more

went to buy a car it was quick and easy ..Lauren was very helpful needed a car for work bad and i was driving the same day i went in.... ...

The prices online are not the real prices, if you need financing they make you take the warranty for an extra 2-3 thousand dollars! Also Ray seemed friendly enough until he didn't call back when he said he would and stopped returning my calls. If he couldn't help it would have been nice to have just been told, not given the runaround for a week when he knew I was in a time crunch. Would not recommend. read more