The store was very clean and organized. One of the associates, Aaron, helped me find exactly what I…read morewas looking for and was very helpful and friendly. If his professionalism is any indication of how the rest of the staff at that store operates, I will definitely be coming back!

Aaron did a great job for me today!…read more I was really needed help with a purchase, and he was very professional and knowledgeable. Zara is fortunate to have such a valuable employee. He deserves a raise!

I had such a wonderful experience shopping here last night. I was looking for some work trousers…read moreand one of the male employees was super helpful. I wish I got his name but he was so personable and loved his fashion. He even recommended me some extra pieces that would go well with my trousers. I fell in love with one of the shirts he recommended me. The fitting room situation is a bit different as I would prefer I private mirror inside the room but the staff always gives great advice and I even found another trouser someone else was wearing. The prices are definitely on the pricey side but they are high quality and forever pieces.

Rude white girl at the check out at around 1 or 2pm yesterday. I genuinely never understood how…read morepeople have the energy to be bitchy. Being nice is easier. She entered my email and phone number and then told me that my account didn't exist. I obviously know it exists, but instead of re-entering my information she wanted me to prove that it existed. I found email proof and THEN she re-entered my info and magically it all showed up. No apology, no accountability, just 100% bitchy throughout the whole interaction. Those are the types of people that never escape retail. Rude

We needed a suit for our wedding and our wedding planner suggested we go here. Now I will say the…read moreoverall experience is truly great and if you are wanting to create something fully custom I do think this is worth it. It is expensive but you know what isn't when it comes it to weddings. The amount of options they have are really great and makes you feel that you can fully make this suit exactly what you would want it to be! I loved the way my now husbands suit turned out the jacket is something that he will be able to wear for years to come and have a special memory for us when he does. We worked with Ricardo on our suit and he was always really supportive and honest through the entire process and made sure we got it done in time considering we were pushing it to the last minute.

Suit quality at SuitSupply UTC La Jolla is genuinely excellent. The store itself is beautiful, the…read morefabrics are impressive, and the overall product feels premium. Unfortunately, the service experience has been the complete opposite. I've now had TWO appointments there, both scheduled in advance, and both times I arrived on time only to wait well over 30 minutes before even being acknowledged properly. In both cases, I eventually received a text saying they were "ready" for me long after my appointment time had already passed. On my most recent visit, I checked in for a 6 PM appointment, was told it would be "about five minutes," then sat waiting while the store was relatively quiet. Once I was finally brought back, I was told the sales associate I had been booked with was unavailable and someone else would step in while she finished another fitting. Then I sat in the fitting room alone for another several minutes with nobody assisting me. The first experience was somehow worse. I checked in, waited, then eventually decided to reschedule because it was obvious the store was overwhelmed. During that process, the employee helping me repeatedly forgot my name despite already checking me in multiple times. Earlier during that same visit, another associate had forgotten the suit sizes, colors, and event deadlines I had already explained. What's frustrating is that this isn't a budget suit shop trying to survive high volume traffic. SuitSupply presents itself as a premium experience, and at these price points, basic organization, punctuality, and attentiveness should be expected. I genuinely like the suits, which makes this even more disappointing. But after multiple appointments with the same issues, the service feels disorganized, inattentive, and far below the standard the brand projects.

Their rating is expected. I had a fabulous male rep that assisted me but there was an odd brunette…read morefemale that circled me as I shopped and I caught her peering into my shopping bags, namely my BYLT bag after shopping next door. Later I was asked if it was my bag. She contended that someone said they left their bag at their store. Needless to say she saw me walking into the store with it so I didn't it. If you're a person of color, including Asian, expect to be watched as you shop. I was really turned off and ended up buying just a polo. I wanted to buy more but felt really uncomfortable. Steer clear.

Compliments to the amazing team at the UTC location of TravisMathew. Absolutely love the quality…read moreof their clothes and love the customer service you receive as you peruse the store. Thank you Christian and the team for making our visits so pleasurable and as always, thank you for your assistance.

If you filter to negative reviews you'll see that almost every one mentions parking costs. If you…read morecan ignore that or if you're lucky enough to live within trolley/walking distance (as my brother who I'm visiting is) it's a really phenomenal mall. There's a great range of both high-end (Hermes, Chanel, Tiffany, Carolina Herrera, etc) and affordable (Uniqlo, H&M) shopping along with both expensive and fast-casual dining. I love going to Marugame Udon for lunch and grabbing a quick bite, or Haidilao for hot pot if I want something a little nicer. There's also a VERY popular Din Tai Fung here. In addition, there's a food court with some fast food options, a Shake Shack, etc. It's a beautifully maintained and designed outdoor mall with plenty of space to sit and lots of kiosks where you can get coffee or small treats. Overall it's a phenomenal mall (maybe I'm biased because I haven't had to deal with parking though) and I'll definitely return.

Every time I come down to San Diego to visit my daughter, I usually stop by Westfield UTC. I really…read morelike this place because it's clean, nice, and there are a lot of food options, so we can just walk around, relax, do a little shopping, and eat all in one area. There are a few restaurants here that I personally like, especially Din Tai Fung and Haidilao. There's also Starbucks and plenty of other spots depending on what you're in the mood for. The whole area just has a comfortable vibe to it compared to a lot of other malls. Parking has honestly never been too difficult for me either. Even when it gets busy, I can usually still find a spot without too much trouble.

Service was fantastic, and the selection was great. My friend and I got a great deal with a…read morebuy-one, get-50%-off sale. I got a pair of polarized black sunglasses for $80.

I love Quay sun and prescription glassses! They are the only glasses I wear anymore. They are well…read moremade for the price point with fun styles. They will have something for every face shape. They constantly have sales going on, too. The prescription glasses all have blue light and anti-scratch included in the low price. It only takes a week-ish to get them in the mail. I like that you can go to the store to have them take your eye measurements. And if they need to be adjusted you can go in at any time. Twyla is my go-to sales associate. She has gotten to know my style over time and helps my husband and I find the perfect pair every time. Plus, she is the best at adjustments.

Wonderful experience every time I come thanks to the very kind Persian woman who works there. She…read morewas so enthusiastic and made conversation. It wasn't just about sales, she actually connected with me. I wasn't just buying shoes, I was having an experience. Shes the best, and she definitely creates the vibes of that store. Very upbeat, positive, and helpful. I asked for disposable socks and she found them for me! It's experiences like these that make me want to come back to the store. She's the best! Give her a raise

Extremely disappointing. I got a gift from my great nana as I told her I love WHB clothes and she…read morecan't find the receipt . The store wouldn't allow me to make an exchange for the exact same pair of slacks for a size up, even though the full tag was still attached to the pants. $110 pair of pants I can't even wear and I don't want to tell my great nana as she'll feel horrible for trying to do something nice and I can't even benefit from it. Def not shopping at WHB again, esp for that price of clothes when I can get something from Nordstrom and their return policy is more accommodating!

Can't wait to return. My SA, Rico was over the top helpful and showed me items that I wouldn't have…read morenecessarily been interested in, but ended up loving. The was patient with me when trying to determine colors and styles and special ordered some boots for me that I cannot wait to get my hands on. He was respectful, courteous, and knew his inventory. I'll be back several times to work with him.

Just left this store for the first time... my last attempt they were closed. Shout out to Rico,…read morejust met him today! I thoroughly enjoyed shopping with him today. He was efficient, patient, straight forward, & honest. I live here part time I will surely reach out to him soon for all my Hermes needs! Thank you again!

They have this scam to ask you to apply for their credit card, which they said would give you 20%…read morediscount, and it is pre-approved. After we put in our application, they said it is not approved yet so no 20% discount today, but can come back within 2 weeks for 20% discount. What dishonest practice! And what a waste of time! We will cancel our care as soon as we receive it. Do not fall for their trap! We actually like banana republic, their sister store, but this experience left a bad taste for Gap Inc.

I'm so happy I stopped in here today!! I bought two new pairs of leggings, big surprise! Lol. Both…read moreDanielle and Emerson were so sweet and help me pick out the perfect size leggings, I'm going to come back here and get matching tops later!! They really train their employees well!

Just wanted to put a review in here because my daughter and I love coming into the store for one…read morereason alone. Specifically Carolyn Checho the ASM. My daughter is in fashion and we know the business very well but I'm telling you you only get these kinds of employees once in a lifetime. She has been so helpful whenever my daughter comes into town from New York and treats us with total kindness and professionalism. Just feel like you needed to know good news too. Jacqueline Rasmussen

Came in 15 min before closing. No one was at the front, I had to walk around for a few minutes…read morebefore anyone came up to me. Once an associate did, she coldly introduced herself and told me they closed in 10 min. I understood and promised I'd be quick. She shut the music off, the lights were off in the dressing room, as were the iPads. It was awkward and silently. I came out of the dressing room 3 minutes later, still not closing time. Her and the other associate were chatting excitedly about something . I told her and the other associate to have a good night, then they halted their conversation until I walked out the door. It was a very awkward experience. I much rather of them told me the store was closing earlier vs the cold and awkward and undercooking experience I had.