I can't say enough good things about The Good Feet store! Every Visit has been an amazing experience, and the customer service is truly top-tier. Cheryle, the store manager, is absolutely outstanding- She always remembers me, makes me feel welcomed, and consistently goes above and beyond to make sure I'm taken care of. She's knowledgeable, patient, and genuinely cares about helping people feel their best. You can tell she takes pride in what she does and it shoes in every interaction. If you're looking for real support, comfort, and a team that actually listens, this is the place to go. Highly recommended- 5 star all the way! read more

I had such a life changing experience! I've always had overpronation and I had started developing plantar fasciitis when I decided to go in and get fitted for insoles. Been wearing my insoles for only two days and I have no more foot pain. Worth every penny. Maggie helped me out and she was so helpful and professional! read more

I felt rammed into a very expensive purchase. I should have just stood up and walked out

Guillermo was so wonderful, polite in helping me find the best fit, for my arthritic feet! I feel now, like God has given mea set of new feet, with these orthotic insoles. I can't say enough good things about my experience and Guillermo being so patient and compassionate about my foot pain Thank you a billion times over. I am ever so grateful!!!! Sign: Lisa Munshi read more

Scheduled an appoint. At 1:45, upon walking in, they said, "Welcome, just have a seat." It was 30 minutes later that I asked how much longer? The gentleman said to me, "Maybe another 30 min, maybe you would like to set an appointment next time. I responded with, "I have an appointment, 30 min. ago! He looked at me with a surprised look, checked his tablet, and apologized that his tablet didn't update him. I responded with, "Maybe if you checked with me when I walked in, you would have been updated! I received a response of "Sorry", I walked out, they're loss! Will not return again! Very poor service! read more

Absolutely! A good choice if you need a wide toe box but a more secure fit in the midfoot and heel. It offers a balanced cushioning and a snug fit. Recommended! read more

Cheryl has the worst attitude, slams doors in your face, tells you to shut up so she can speak, tells you it's YOUR fault for using the product wrong. Zero stars. $5,000 on TWO shoes and they fail to mention the NO RETURN POLICY. TERRIBLE customer service. The sales lady literally slammed the door in my face after refusing to help me. And NOBODY else steps in to help you. This is literally illegal. read more

Very knowledgeable staff, Maggie was our saleswoman and from the moment we walked into the store i felt respected and that i received first class service. Would definitely recommend! read more

I used to buy inserts for New Balance shoes. These helped but they didn't last. I came here on the recommendation of a friend. Like a good pair of shoes or the right bed, this will make a difference to your day. The arch supports go with you from shoe to shoe. They make any pair of shoes comfortable to wear and on your back at the end of the day. Yes, they are quite pricey but what is the cost of a sore back? Sore feet? Reduced stamina at work? Since getting my inserts, I feel so much better. I've had 3 back surgeries and I reduced pain from being on my feet all day. read more

The shoes that I was interested in had to be ordered from another store. Even though it took 3-4 weeks for the shoes to arrive due to a shipping delay, Stevie kept me updated and called me when the shoes arrived. He gave me a discount on the shoes due to the extended delay. I really appreciated his persistence. read more

I give them 5 stars cause the people there are very helpful and knowledgeable and polite and the shoes, orthotics, massagers, socks, and other stuff are professionally high grade quality and this is for your feet something a podiatrist is supposed to do (yet Kaiser Permanente doesn't). Ya the orthotics did cost me $500+ but if they fail I can bring them back and get new ones cause they have a lifetime warranty on them the $160+ shoes don't but are Brooks which are diabetic shoes of high grade quality and the $15+ wool socks I wanted to try so I bought 7 pairs, the shoes and socks are not lifetime warranty but they are high grade quality so are guaranteed to last than regular shoes and socks . Overall a great caring team and a great store in which I needed for my diabetic neuropathic feet (once again my Kaiser Permanente neurologist can't do what they are supposed to do). read more

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Cheryle was amazingly informative and helpful and is "my go to" gal Thank you for the good feet education!!! read more

I want to start this review by first thanking Rebecca for all of her patience, time and genuine energy to find what works best for me. Maggie, thank you for your generosity and motherly kindness. I came into the Good Feet Store in Long Beach with high expectations from family members and they were absolutely met with superb service by Miss Rebecca. Walked in with no appointment(don't do this. They're busy most often and it's helpful to make one before so you can have the time to talk about the product and have your questions answered) and spent an hour and a half getting to know the Good Feet Store. Using their CareCredit payment plan, I walked out with three custom-fit insoles designed to strengthen, maintain and relax my feet. They helped relieve the pain in my overpronating foot! I started to feel some changes in my body and it was uncomfortable after a week but there's an adjustment period. Despite this improvement and probably to your surprise, I decided I wanted to return the product. I'm 25 years old and after doing my own research, I decided that I didn't want to rely on foot support to walk without pain. I want to go down the physical therapy path to solve the root cause in my gait that caused the overpronation in the first place. And so, I'll say straight out that the product wasn't for me due to MY fitness goals not aligning with what I believe to be true about supportive shoes. I tried them out, saw results but, not the results I wanted. And they respected that. I am not a doctor and I emphasize that this is MY OWN experience. Someone else could have a different age, weight and fitness level than I do and may need this more than me. I was worried I wouldn't be able to return the product after reading some bad reviews but I returned mine! Maggie really wanted to help me and urged me to try them longer but in the end, I was firm with where I wanted to go with my feet. Thankfully, they respected my decision to go down a different route. I returned them within three weeks so be mindful of when that return cut-off date is. It could be a month. I'm not sure. Out of respect for their time and efforts, I recommend coming in with the mentality that you're going to use these. Once again, my experience was different. Be ready to spend a bit. But be ready to have your life changed with lifetime support. They genuinely want to help you and will spend the time to meet your needs. Our feet are all unique and it's not an overnight fix, but with time, I really do think their product could help. read more

Decided to see what the hype was about. Have had excruciating pain in my right heal and was looking for some relief. Sad to say I didn't find it here. After listening to the reps presentation and opening my pocket book for about 2K I wore the supports for about a month but unfortunately the pain remained. What makes the pain even worse is there's no refunds all sales are final. I would not recommend these supports to anyone. read more

Nice salesperson. Expensive products. 2100 dollars for three plastic insoles and one leather insole that I never asked to purchase. Please do not buy these insoles. I have been wearing insoles for years. They fool people. When i got home I compared The Good Feet Store insoles with my nice customized insoles and I started crying when I realized I was lied to and robbed. Scam scam scam scam read more

I went in to trade in my Strength inserts. Maggie, the manager, evaluated my inserts, and recommended replacing them. It costs me $20, which is a great deal. I called Maggie a couple days later, and met her know that the inserts are baking me feel so much better. Obviously, my inserts had worn so much that it was affecting my endurance. read more

The Good Feet store is a scam plain and simple. The people working there seem nice and all but don't be fooled. The script they go off of makes it seem like they're feet specialist but they're not. They're salesman. The product they sell are shoe inserts. The shoe inserts are just varying pieces of hard plastic that go in your shoe. That's it. There is no customization to YOUR specific size and shape, it's already made inserts for different size SHOES, not feet. Do not fall for their sales pitch. It's all bs to scam you out of $1400. And btw SALES ARE FINAL. If you swipe your card that money is gone. They only offer exchanges for the exact same inserts just different size or in store credit which you can basically only use to buy inserts. I feel dumb for not looking at reviews before I made my purchase. Absolute waste of money and time. DO NOT BRING YOUR BUSINESS TO THEM! read more

Disappointed and concerned. The sales person tried to hypnotize me but was unsuccessful. Was offered magic shoes and Magic insoles and Magic molds made out of prints of my feet... was offered magic socks, for hundreds and hundreds of dollars.. and there must be some magic because they're from "THE GOOD FEET STORE" !!!! I went to Walmart and bought some insoles for $8.98 for plantar foot condition and the pain is going away. The customers on the Good Feet commercials must be on some heavy shit in my opinion. read more

The Good Feet Store - Only $8.98 at Walmart, for plantar foot condition..!!! Foot pain is going away - Shoe Stores Near Me - Long Beach, California

I want to thank Cheryle Randell for providing us phenomenal service, a warm welcoming attitude and a fun sense of humor. Thank you for being so personable and kind and helping my partner find the best way to take care of his foot health. Truly couldn't thank you enough! read more

I cannot yet comment on the effectiveness of their products since I just purchased today. However, I can comment on the business side of this particular location. Shoe inserts kept me pain-free during my last 3 years of letter carrying (2006-2009), so I decided to give the Good Feet Store a try today (July 2021) since I now have a weak hip getting me further "off-kilter." I was helped by "Q" and decided to commit to their 3-insert system (3 inserts, 2 overlaying cushions). I additionally committed to 2 pairs of shoes and 1 pair of socks, 8 items total. Because 8 items were purchased, I wanted to check the receipt before signing it off. I am still confused that there are 4 charges for the 2 overlaying cushions, and I was charged for 2 pairs of socks even tho' I clearly communicated to "Q" that I'd be willing to TRY ONE pair before heading to the register. My advice to customers is to check your receipt and have each item explained to you, so there'll be no surprises after you leave the store. Putting an unapproved pair of $15 socks on my bill - I consider that underhanded. For that reason, I would choose an employee other than "Q" if I needed to return for further assistance. 8/10 update: Potential customers, see the store's response to my review, requesting me to email them. I did so, and received no reply. Their response to my review is to give you the false impression that they care that an employee tried to slip an unapproved item into my shopping bag and charge me for it. read more

Gabby was a wonderful saleswoman. She explained everything thoroughly and addressed all my needs. These are the most comfortable shoes ever, even without the arches. read more

Cheryl did a very wonderful job with her customer service. I will come back and make sure she is the one that helps me. She made me feel at home. read more

Go see Gabby! She is so thorough and attentive. She heard my issues and knew what I needed. I won't lie I didn't expect the products to be as expensive as they were but after my consultation and the customization to the needs of my feet I understand. Love the fact their is a lifetime warranty and exchanges for 90 days to get the right program you need. I only gave 4 stars because the cost. Gabby definitely deserves 5 stars! read more

Clean and service is quick. Associates took time to understand your needs and making sure you are comfortable with their products. read more

The Good Feet Store - Inside store. - Shoe Stores Near Me - Long Beach, California

I spent $2,000 on 4 sets of inserts that I thought were going to help my back pain. The want you to buy 3 sets of inserts. Within 30 minutes my knee started hurting. I tried them on and off with same result. Except pain came back after 2 minutes. Never had this knee pain before. The doctor and physical therapist said don't wear the arch supports. Gabby said she would give me my money back after refitting. Now she says I have to have a doctor letter to get my money back. Do NOT purchase these products. I called customer service 2 weeks ago. She told me someone would call me back within 2-3 days. No call yet. They want to sell you something expensive and do NOT stand behind the product. They don't care whether it is the right thing for you. They just want to make a sale. How can they look themselves in the mirror every day? Gabby has been working for them for quite a while. read more

Nothing custom about these other than your size. Extremely expensive. They try and sell you a $2000 package for inserts. I'm sorry but I seen them and I'm not paying $2000 for a piece of plastic. read more

This is my first review but I had to let everyone know how well I was taken care of by Maggie Barela. She analyzed my feet and provided the insoles that would be best for me. She treats her customers like family and takes the time and effort whenever I have questions, need adjustments etc. This store is lucky to have her. Thank you Maggie. read more

Sticker SHOCK $900.00 for all 3 inserts. I have a nephew who was born with flat feet an needed inserts. Salesperson stated they were 300 for the inserts but never stated 300 per insert. read more

I walked in to the Good Feet Store experiencing severe pain on my feet. The sides of my feet were hurting. It was painful to walk for extended periods of time. I have painful plantar fasciitis on my right foot. I had a whole slew of problems. Gabby from the good feet store took very good care of me. She was able to recommend inserts that have completely changed my daily life. I am 90% free of the pain I was experiencing. I still have plantar fasciitis but the pain is greatly reduced. I can actually participate in fitness activities without having to stop and shake my feet out. The inserts are expensive but for me it was an investment in my daily happiness and comfort. I would 100% recommend this place and it's inserts. read more

I needed a good pair of tennis shoes for a two week tour of Sicily. My friend took me to the Good Feet Store to look at HOKA. I didn't want to spend the money, more than I ever spent on shoes but I was convinced and I was leaving in two days......wow.. comfort from the start. Didn't need breaking in. Worked everyday, hiking or just walking. That was a year ago, I just bought my second pair. Yippie! read more

Loved the great customer service! I took my dad to the Long Beach location. Gabby was very helpful and answered all the questions we had! I would highly recommend this to friends! read more

I came here with my managers recommendation after I told him that my heels were always hurting. I came not knowing exactly what to except, but Gaby was able to assist me with all my questions and concerns. I can't wait to break them in and feel my feet pain free read more

We've been have been hearing about the Good Feet Store for years. When we finally stopped in, Maggie was GREAT! Helped us understand the system and let us try several inserts and shoes. I'm thrilled with the product and the service! Thank you! read more

I have been experiencing foot pain for quite some time and struggle to get out of my car after work. I went to the good foot store and was helped by Joanne and she was very friendly. I purchased the 3 step program $1347! Very expensive but I qualified for 0% for 12 months . So far my feet feel much better and I am exercising more. However after three hours on the Strengthers or S model my foot hurt but I was told I need to break them in and used the Maintainers for the rest of the day. One positive is that when I can home I had no feet pain and more energy tbis is week one and will keep you all updated as the product is very very expensive and they are not custom made. After a Month my hips and joints are in pain I feel like a sucker as I overpaid for a product that's not custom. I would never reccomend this product as I was ripped off. No one is a Dr! Podiatrist and the sales people are all about the commission FYI No Refund Policy! read more

I am not a big Yelper but I feel the service I got from David was great I have had My Inserts for a Month now and I have noticed significant improvement of My Condition. David Made me feel like I would have there full support and if I stuck to the system it would work and it did I have to admit I almost did not get them (because the cost) but I am glad I did the relief of the hip pain is worth it..... Thanks Again..... read more

Awesome staff....friendly....professional....efficient....Cheryle and Gabby "Long Beach Town Center" took care of my concerns... A+

I came here because i needed a lot more support for my feet as a softball player. 1. When we first came in we were greeted by Gabby. she was super welcoming and immediately gave us some water and got us situated. She was very knowledgeable and clearly new what she was talking about. We got my foot prints and got straight to work. She really had me run, walk and jog to make sure it was the perfect fit! If you are coming here definitely search for her! 2. The arch supports are LIFE CHANGING!!!!! First fitting and there was an immediate change in my posture, foot and back pain, and these are a life time investment!! I see no cons, definitely come here. read more

Gabriela was a fantastic help! She reallly knows her business and was diligent in working to individualize and find the best product for me.

Great personalized service by Maggie. I got my inserts in 2019, but it was time for my wife to get them.

I am so glad I chose to visit "The Good Feet Store" in Long Beach, Ca. My husband actually visit and purchased his Arch Supports before me. But once I saw the difference it made in him, I was sold! Now I have purchased mine and my knees feel so much better. I am able to walk long distance now without stopping for knee and back pain. At first I was very Skeptical but after trying them I found out it really works.. Oh and thanks to JoAnn, great service! Katherine Simpson read more