Located in downtown Vacaville, Fleet Feet is a great place to go for a new pair of sneakers…read moreparticularly if you have sore, aching or painful feet. They have a good variety of supportive shoes and sandals. They carry SuperFeet orthotic arch supports. They also carry some athletic wear and seamless/moisture wicking socks for runners, as well as massagers, lotions and potions for runners. Their shoe/orthotic fitting service is great! They 3D scan your feet and have you walk across a force plate and the computer spits out a 3D model of your feet so you can see how your arches look and how aligned your ankles are. They also show you where the forces are distributed on the plantar surfaces (bottoms) of your feet. Overall prices are not cheap, but you can't put a price on your health. You would be amazed on how good your feet can feel when you are fitted correctly for a pair of shoes and orthotics! The owner Carol and her staff are all so nice, helpful and knowledgeable If you are looking to join a run club, check out one of their run clubs that fit your needs.

I bought a pair of shoes a little over a year ago they were sized for a wider toe, they were okay…read morenot water proof didn't know anything about that and no one told me They are awful quick to sell The only thing I like about their policy at the time was you had two months to try them out walking outside too I returned BACK to the store to buy shoe laces on October 15th 2025. They didn't sell conventional only some kind of EXPENSIVE worm type looking ones I sat down though while the clerk was showing me how they worked, but he soon took them off . We both sat and he was attempting to help me with tying up my old laces and my head was facing downward of course , and my long hair down around my face, when out of NOWHERE a big huge white dog (Shepherd comes UNDER my face LICKS my eyeball!!! I told the clerk OMG you saw that!!! I got up immediately went to the register and got my refund. The couple who owned the dog stood there so happy and smiling as I told them what happened and so did Sarah. Oh the dog is friendly is all they said, I said you need your dog kept on a leash and I told them what happened No reply except oh sorry well the dog is just so friendly Turns out I spent 5 hours at ER Kaiser, sat in the treatment room had a enormous eye wash sitting back in some sort of dental type recliner chair with plastic all over me so I wouldn't get wet, but it didn't help. The M.A and I were wet this was a two or more gallon square type container Doctor asked what happened. I told him he thought people should be MORE responsible!!!!!! He examined my eye and said my CORNEA was SCRATCHED!!!! I got medicated drops and return appointment in Optomology. What a freaking nightmare I went back to the store and told the manager Carol and she said she knew nothing about it. Apparently Sarah never told her about the incident which I had told Sarah all about in the office the next day after ER visit I asked Carol to put up a sign to keep all DOGS on a leash for now on In fact I told her a sign should have been in the window already. I told her I hope I see one in a week And I wasn't leaving her any good review I went a week ago and the sign is FINALLY in the window but it just went up about a month ago She didn't even put it up right away Maybe they will realize how CRITICAL things were that day for me!!!!! What if it was a Mama and her baby girl or a baby????? Then what??? And they were all just laughing and mingling and talking about the dog and so forth when I got up to the register, like it was nothing and just kept petting the freaking dog I had a 120 Shepherd part wolf many years ago and any and all of my dogs were kept on a LEASH and never brought into a store I hope that couple calls me or sees this and realizes how & what really happened that day I will never go back there In fact another lady walking past the store said she didn't like the store for that reason I tried to contact Carol to speak with her about a review but she was in Hawaii this month on vacation when I went in a week ago. I wanted to give her courtesy to let her know exactly what happened on that horrible day and I was writing a reviews and that she should have always had a sign in her window to begin with if she was going to allow dogs in her store that they should be on a leash Maybe everyone can learn from this Thank you God that my eye wasn't worse Amen

I got a pair of boots here three years ago and I could not figure out where I got them. They are…read moreCarlos Santana and they are my absolute favorite and they looked so worn down. It was definitely time to get new shoes. Then I randomly went into this shop and was sooo happy to find them! I will always be getting my boots here. They are a reasonable price, super comfy and such great styles. I got the same boots (Carlos Santana) and another one too because I needed them. The manager in this outlet is super nice. She talked to us just enough, not annoying like at other places, and she was just a nice person. Anyway, if you are looking for women's boots, this is the place to go. They have so many great styles in great prices.

Went in to get some new shoes for my Fiance as a gift. They did not have them in store so they had…read moreto order them online and it would take a week. The week goes by and still no shoes and then I get an email stating the order was cancelled because they are no longer in stock. So I go on their website and it shows they are still in stock. It's been over a month and still no shoes or a refund. Never going to this company ever again!

The best, has all the kicks for a good price deal…read more Staff are awesome and polite , very knowledgeable about latest shoes trends and classic as well. Very clean store too. Will come back for more ...

Ehh this place is alright, depending on your size you might have a big selection or not. But what…read moremade me give 2 stars is that I wasn't t even greeted when I came in. Not even hello or simple head nod. The employees were too busy searching things in YouTube on the tv. It's all good there's plenty of other shoes in the area or I'll just go Fairfield mall instead.

I bought my tennis shoes at The Shoe Palace. I've been to 6 stores previously looking for the right…read moreshoe. I was so pleased that I found the shoes that fit perfectly. Lisa was so helpful finding the shoe that fits me. The price was reasonable. I'll be back to buy my shoes at The Shoe Palace

Me and my family came to this shoe palace at the vacaville location last week and we didn't have a…read moregood experience. Once we entered the store we went to look at the kids section to get our daughter a pair of shoes, we waited a good amount of time to receive any help because they seemed to have only one employee working. As we were waiting to be helped we heard a man yelling in the back room. However the lady that helped us, a brunette female was very kind and attentive. Once we received the shoes and came to the register to purchase two employees came out, one being a tall light skinned male and a Hispanic female they were arguing in front of customers instead of helping customers that need assistance! Very unprofessional and unfair for the customers and the employee! This is not a place I would bring my family to again.

I hadn't ever been to this Nordstrom Rack in Vallejo. It's across the freeway from the Vallejo…read moreoutlet mall stores. My sister has been looking for a pair of Hokas on sale and this was the second Rack location she tried. Unfortunately no luck here, but I tagged along and tried on some shoes. They have a very large selection of good designer shoes...the largest choice of Sam Edelman shoes I've seen in ages. The discounts are good, not great. I ended up choosing a pair of EVA Arizona Birkenstock sandals. At $54.95 they are $5 more than buying on Birkenstock direct website, so no savings especially as free membership allows you free shipping. However, I wasn't sure of my size for this brand so it was helpful to try several pairs out in person. The salespeople here were low key and helpful if asked for assistance. The store was large, cool, well lit and had a large selection. The store was larger than the ones I have gone to in Sacramento. I briefly looked at personal care items and they had a nice selection. Otherwise, we didn't have time to look at much else as we wanted to head home and beat the traffic. I am taking one star away for no discount on the shoes and the fact they when I got home I realized the security tag hadn't been removed at checkout . Fortunately my Dad had a bolt cutter and he took it off for me.

I just left the Nordstrom rack store in Vacaville. It really restored my faith in the Nordstrom…read morebrand. I was helped by a young person named Rhea, which I hope I spelled correctly. She personified classic Nordstrom values and customer service. She was kind, bubbly, and courteous. I'm sure she probably wakes up that way every day and uses her spirit to achieve and anything she does, but on this day, she represented Nordstrom and the white club experience. I grew up knowing. She explained to me I don't buy item what was the final sale and how all of the policies worked. She was warm and empathetic from beginning to end. What a profile and professional excellence. Thank you, Nordstrom for restoring my faith and great service.

They went above and beyond! Thanks for the great customer service!…read moreI was buying shoes in the store.

This store was great! Customer Service was awesome. For some reason, Meryl has gotten rid of a line…read moreof their shoes, I haven't been able to find it online or in the stores. The one I am looking for is the Encore Gust in the espresso color. Please bring this back!!!!!! Thanks

Great selection for an outlet store. Always great deals in the back of the store and don't forget…read moreto look behind the register sometimes because they have extra shoes back there too

Went to purchase a pair of shoes for a Christmas present. On checking out I brought out my…read moremilitary ID card...Cole Hahn no longer gives military discounts to a spouse. Only the person who served. This is even after showing the clerk on the CH website it says military members and their spouses and dependents. Disappointed in this CH store who is located 15 minutes from TRAVIS Air Force Base. Side note...called 3 other CH stores in area...they all do spousal and dependent military discounts! Update...called me back are going to start doing discounts to spouses. Refunded me the discount.

This Nike store compares with the San Leandro one in that it has more regular stock - not the…read more'leftovers' with torn off lids only. I was surprised to see how much regular retail was available here. The shoes are on display on the endcap and there are tons of sizes and stock in the shelves. There are some 'leftover' shoes too - deeply discounted - and I think 20% or 40% more off the already low prices for bargain hunters. In this area I found some PREMIUM air max 90s in my size but wasn't feeling the color and they are too squishy compared to the skateboard shoes I normally wear with ground feel. Also found some Dunk premiums - but not in a color I like too much. They would look good with camo and I just loved the premium leather - they were so cheap - I'm sure won't last as somebody will probably make a buck on them on ebay. Normally I like black or blue shoes - maybe a 'natural' brown leather also - but - I didn't find anything here this time.

They will answer your call and leave you on hold for 45 minutes. I was on hold for 15 minutes…read morebefore I decided to drive down there and watched the man that put me on hold hangout on his phone behind the counter. Business is in desperate need of competent workers!

I have to downgrade the previous five star review due a negative experience returning shoes at this…read morelocation. We live 45 minutes away from Vacaville where the store is located. I made a special trip a month or so ago to look at shoes for my dad. He had good luck with this brand in the past. Unfortunately, he has gout and very painful bunions impairing his functioning and he has daily pain in both feet. Though we are trying to address both issues with podiatry and his primary care doctor, it's still a challenge. He thought the two pairs of shoes we got would work after testing them out at the store, but after wearing them each for a couple hours at home he felt unstable and his feet hurt. A double negative. I wanted to return them but it's hard to find a time as they are only open from 10 am- 7 pm, and they are 45 minutes away, and add the never ending construction on Hwy 50/80 through West Sac to Davis, there's usually a huge slowdown, let alone more if there's an accident. I made a real effort to get to the store (including a 45 minutes delay) to get the shoes returned (which are virtually unworn) in the 45 day limit. I was greeted with "Are you here for an exchange?" I said, no, I'm here for a return, these didn't work out for my Dad. She then asked, did I need to look around just to make sure?... Um, no. She then asked in an accusing tone "Where's the box for the other pair?" I said the pair was in clearance and it didn't have a box. That is what my Dad told me...she said, "That's weird." She then proceeded to look over the shoes as if she was a forensic scientist. Flipping the soles, looking at the insoles...searching for signs of wear. She finally and reluctantly gave me a full refund. And with that unpleasant experience added to the awful drive, I will definitely not be returning here for anything. We had a great experience with the two guys running the store a month ago in the morning...no drama and just great customer service. I like to exercise my right to return. But I make sure things are in excellent shape, I have the receipt, I meet the time metrics, and understand the policies of the store. I did not appreciate being treated like a criminal for returning two pairs of athletic shoes. Be aware and choose to take your business elsewhere if the ability to return shoes is important to you.

Staff are rude and don't seem like they want to work. At least look busy or something ya know.read more

The store manager, Franklin, was super helpful. He gave me multiple recommendations and would not…read morelet me leave without buying something! They didn't have my size in some black and white 270's but he brought out the all black ones, white and red, and the beige and black. He went above and beyond and showed me some Nike pants and shirts to match the brown 270's I got. The staff was super respectful and I recommend everyone to this store.

Almost $600.00 worth went to this Store but Nope...,…read more 2/13/2022 is the date where i was at this location fully ignored. It started when I entered the department where the salesperson greeted but the people behind me(maybe didn't see me, its okay), So i started to check couple of shoes where another salesperson keep passing by next to me never asked if i needed any help.. (Maybe busy with another costumer, its okay).., Then, I decided what I want so i called another salesperson who directly looked at me when i ask for a size but walked away never came back.. So i observed this 3 salesperson who ignored me and to my observation they were not doing or busy of anykind... Hmm?.. So i left.. i decided to Buy 3different pairs of shoes including a pair for my wife.. but oh well.. Bye.