We had our carpets cleaned in December 2024. It was easy to schedule, service technician was on…read moretime, but done in less than an hour, and stains remained. When I called to express my concerns, Josh took great care of us. He was super responsive, apologetic, and sent his partner out at our convenience to redo the carpets. The carpets turned out great! We will use them again in the future because of their excellent customer service. He also gave us a partial refund for our troubles. Now that's customer service!! Thanks, Josh!

Thanks to Chem Dry and Josh for the great service a cleaning of our carpets and furniture. They…read morelook awesome and we will definitely call when we need any of our other carpets / furniture cleaned. Great Job looks awesome. Pat & Mary Ann T

After 6 years of being in a 2 bedroom apartment with 2 cats, we needed to get the carpet steam…read morecleaned in order to sublet the apartment to someone else. We are procrastinators, so naturally, we did not start looking for professionals until the last minute. Puresteam was able to schedule us in a day or two after we called, whereas everyone else was booked 1-2 months out. Not only that, they did a great job at an afforadable price. We had the following cleaned: living area, dining area, entryway, carpeted stairs, laundry area, mini loft, master bedroom, and second bedroom. We paid $110 plus tax, which was definitely worth it, in my opinion. They even sent me a receipt marked paid before they cashed our check at my request because we needed the proof that we had the carpets professionally cleaned right away. Would definitely work with them again!

My sons wife had a baby and was coming home on Wednesday. I booked Purestream for 8 am so I could…read moreget the carpets cleaned by the time they came home. 8:15 no answer, 8:30 no answer, finally Marcus answered the phone at 9:10 and said they weren't there because they didn't have the address. No phone call.

Excellent service! John is extremely knowledgable and provides unparalleled results. I was…read moreextremely pleased with the job that he did in my 4500 sq foot office space. Prices were very reasonable for the level of service provided. I will definitely be a return customer!

From the owner: Elevate the ambiance of your business. Add new life to your home. Increase property value. The…read morebenefits of our premier carpet and floor care services are endless. And, since 1992, we've been helping locals of Madison and its surrounding area to see the difference. From stain removal and protection to tile and grout sealing and cleaning, we treat each home with the same amount of care as our very own. Contact us today, and see what our team can do for you -- it isn't clean until it's EVER-FRESH Clean!

needed my apartment carpet done after putting down my 16 year old lab. John was very nice and very…read moreefficient. I'd recommend or use him again!!!

From the owner: Oxi Fresh Carpet Cleaning in Madison, WI is a deep cleaning, fast-drying, eco-friendly carpet…read morecleaner. Our modern methods and safe but powerful solutions can erase years of dirt and tough spots, leaving your home‚Ã"ôs floors refreshed and revitalized. Our green carpet cleanings are safe for kids and pets, leave no sticky residue, and have a fast one-hour dry time. With our standards of excellence, we wouldn‚Ã"ôt accept anything less! Oxi Fresh Carpet Cleaning in Madison, WI is proud to offer: - Carpet Cleaning - Upholstery Cleaning - Tile and Grout Cleaning - Wood Floor Cleaning - Commercial Cleaning - Pet Urine Treatment - Total Odor Control

Did a great job carpeting looks great will have them next year very reasonable would recommendread more

They did a great job! Had carpets cleaned and tile floor done. Carpets looked really good but tile…read morewas amazing. Didn't even realize the grout had been dirty until they cleaned! Very personable.

The combination of three kids and two pets took their toll on our white carpets this summer, so it…read morewas time to give Oxi Fresh Carpet Cleaning a call. It was easy peasy setting up the appointment - the person I spoke to over the phone answered all my questions, explained all my options in full detail and scheduled a convenient time for the appointment. I promptly received a confirmation e-mail with time, date and services I ordered. While the Oxi Fresh cleaning techs are normally punctual, this was not the case this time around. I received an apologetic call fifteen minutes after the scheduled cleaning time indicating he was a couple hours behind schedule. While I appreciated the call, I wish he had called sooner, allowing me the opportunity to adjust my afternoon schedule. One thing I am grateful for about Oxi is that I always get the same tech, so he knows our house and its high traffic areas. I have tried a number of different carpet cleaners, but I get the best results from Oxi Fresh. They do a remarkable job of removing nasty-looking stains left by sick pets and careless teenagers. They never seem rushed to complete their work - they take the time they need to get the desired result. While Oxi says the carpets will dry in one hour, they were still a little wet after 24 hours, even with the assistance of a fan to speed matters along. This time around, I also used Oxi to clean a sofa that also serves as the preferred grazing spot for the kids and the prime napping location for the family pooch. It was so bad, my wife was ready to toss it to the curb (the sofa, not the kids / dog) and buy a new one. The tech spent a good 45 minutes working on the sofa and I have to say, the sofa looks almost as good as new after he finished. There are boatloads of carpet cleaners out there, none of them gives me a better result than Oxi Fresh, so I am willing to accept the occasional inconvenience.

We are moving into a new home and wanted the carpet in the family room and guest areas cleaned…read moreprior to move in. Jeremy was prompt and professional. He did a great job on our carpet. He also provided information about areas to watch. It was a pleasure to have him do the work for us. I appreciated that the products used were not harmful or as toxic as other cleaning companies' products. We would definitely hire Jeremy and Oxi-Fresh again.