This was one of the most uncomfortable rooms I've stayed in. I checked in on the app only to never…read morereceive a digital key. Upon arrival, I was told that the room that the app reserved for me was not yet available. No big deal so I took another room. The beds here are the worst I've ever slept on. I could not sleep very well because you can hear everyone else on your floor every time they make a move. When I finally decided to get out of bed because I realized there is no comfortable position, I realized that trying to find a way to sleep only hurt my back during the night. Instead of a nice relaxing evening in a hotel room on the road, I received a stressful night of loud noises and a bed from hell!! The bathroom door would not stay completely open because of the hair dryer and towel hanging pegs. This makes it difficult to enter and exit the bathroom without bumping the door. There was no snacks to purchase in the lobby. The staff was nice but I believe one of the ladies that helped me just started so this lead to a much longer check in process. Limited parking due to construction equipment. The front awning was blocked off for some reason. The place appears to be under renovation. The room I was in appeared to be recently renovated but I truly hope I'm wrong. I will avoid this place in the future. Life is too short to waste money like this. If this review sounds like I'm bouncing all over the place it's due to a lack of sleep and extreme discomfort from staying here. AVOID-FOR YOUR OWN WELL BEING!!

Not sure what all the haters are hating on. It's a motel off the Interstate. Not the Ritz. Arrived…read moreto renovations starting in the parking lot. Yes it was a small inconvenience but very small. Front desk service from J'Quan was spot on. Room was spacious and clean. Bed comfortable. Bathroom was just fine. Hot coffee and tea all day and night. Hot breakfast in the morning and all for $117.00. Dinner at Outback across the street was delicious. Lighten up people.

Finally decide to give this place another try after a horrendous night stay a year or so ago. This…read moretime it was a lot better. completely different atmosphere, completely different personnel behind the front desk. I didn't have the interact with the front desk because I used a digital key. Which may have been a good thing, but they did text me later to ask me if I needed anything or how things were going. I thought that was a nice touch. The room was OK no issues there. My neighbors were quiet. I didn't use their breakfast in the morning. I did get coffee and a banana though. Their breakfast is pretty basic. Nothing special. all in all I was pleased that I tried the place again and I had a favorable review to give you all.

BUYER BEWARE: this property sells rooms with broken toilets and will not offer a refund or allow…read moreyou to change rooms (room 322). another review on google (jeff b) had the exact same experience as i did, nine months ago. apparently this issue with the non-working toilet has been known for AT LEAST NINE MONTHS and they are still selling the room. the lack of carelessness, accountability, and rudeness on part of cassandra as a manager has absolutely tarnished hilton's reputation in my view. before leaving this review i contacted to hotel twice, spoke to and had email correspondence with hilton guest services, and they would not issue a refund of any sort. i was offered points which will come to no use as i will NEVER stay at a hilton property again.

Have stayed here before on the way to Florida. Very nice clean comfortable room. Great bed and…read morebathroom sparkled. Rooms just renovated breakfast better than most and staff very accommodating . And there is a Cracker Barrel about a 4 minute walk through the parking lot

Wow! I have stayed at Hampton Inns all over the country. Some are barely okay. Some are great. This…read moreone -- top-notch! From the responsiveness and patience of the folks at the front desk to those who keep the places clean and the breakfast bar well-stocked - the experience is friendly and cheerful and supportive. And the biggest huzzah goes to the fact that this places is TRULY wheelchair accessible. They have tended to every details in needs for space and reach and turning around and more.... that is a rare find. The place is clean and safe and just off I-95. The prices are a nifty hefty for a Hampton, but what one gets for the fee is worthy. Highly recommend.

I've stayed here twice, once to break up a longer trip and another time when I was in the area for…read moresomething else. This is mostly useful as a more interesting alternative to Rocky Mount's collection of very average chain motels along 64. It's definitely a different lodging experience and the clusters of tiny homes along a gravel road make for a colorful, fun little neighborhood feel. The parking is close by, and there are several food and (mostly) drink options at Rocky Mount Mills, which is adjacent. Note that there are only two restaurant options and the rest are mostly brewpubs, so food variety is limited. The hours of operation can be somewhat limited as well when it's not a weekend, so check that out when making plans. My first stay was in the Elizabeth, which was fine except the shower curtain was a little grungy and the sitting area wasn't suitable for curling up and reading, because it was just a padded bench with one end backing into a bookcase and the other into a countertop. Second stay was at the Neuse, which had a U-shaped seating arrangement where you could read for a while and a shower door that was much cleaner. So you're not allowed to stay in a place calling itself a tiny home and complain about it being small. I will just comment that the shower stall is hard to maneuver in, and if you drop the soap, you will have to get out of the shower in order to pick it up. Also, the stairs up to the sleeping loft are veeeeeeeeery steep. If you have to make a bathroom trip in the middle of the night, it can be quite a production. Also, the mattress is in the highest part near the ceiling, and heat rises. While the A/C unit worked well, it would be nice to have some sort of fan arrangement in the sleeping area. Note that the kitchen area provides a coffee maker and two mugs, a nice mini-fridge, a microwave, and some paper to-go cups. There are no other dishes, so if you're eating in, you'll have to account for that. The contactless check-in and check-out works fine, the tiny homes are cute, and the experience is distinctive. I wouldn't want to stay in one for more than a couple of nights, but for a short stay it's a worthwhile adventure.

This is great for what it is...a tiny home motel/campground. Our tiny home that we had for a…read moreSaturday night in May was the Pamlico. I chose it because the steps to the upper floor looked sturdier and less steep than some of the other tiny homes. I was wrong. They are narrow but very deep. Precarious even if you're sober. And quite dangerous if you've been partaking in all the great breweries and restaurants. But that's not the house's fault. It was built that way probably to make use of every nook and cranny. And everything was spotless. The bed upstairs looked charming and comfortable. You definitely can't sit up in it without bonking your head. Would be perfect for children that never get up to use the bathroom in the middle of the night. Or for adults who have young enough bladders to make it through the night. Never fear, cause downstairs the couch does make into a bed of some type. Not the most comfortable thing, but when you're glamping you're having fun and we had some good laughs. Location is right across the street from Rocky Mount Mills which is super enjoyable for a night away. We had a great dinner, lots of drinks and breakfast at the coffee shop the next morning. If you have children with you, there are volleyball nets, firepits, and other outdoor things around the tiny houses. They give you a code before you check in that gets you in your little house. There's no place to "check in and out". Note that River & Twine also has a guest house. That would be more our speed for next time.

I overnighted here en route to the Outer Banks. I usually don't review transit stays, but I'll make…read morean exception. I'm always a bit cautious with lower-budget highway hotels, but this place delivered. The rooms are clean, the suites are large, the bed is comfortable, and everything worked as it should. I also have to mention the front desk. In a time when a sense of service seems to be slipping, it was genuinely refreshing to be welcomed by someone who was unmistakably North Carolina friendly. He clearly took pride in the property and seemed genuinely happy to help. Nice job all around. If I'm passing through again, I now know exactly where I'll stay in Rocky Mount.

I highly recommend AVOIDING this hotel at all costs. During our 15 minute stay in this hotel we…read moreencountered a backed up toilet with human feces upon our arrival along with mold and mildew in the shower. The floors had a sticky residue on them which could have been an insecticide and would explain the dead cockroach. The hallways themselves had an overwhelming odor of smoke and fried food. Highly NOT recommended.

As a cancer cancer patient who has recently gone through treatment I was surprised when I went into…read morethe gym and there were no ways of cleaning the machines. So I thought maybe they haven't refilled it and they could help me at the front desk. When I arrived at the desk to ask the gentleman about this, he was kind of rude telling me they dont have anything. I told him that I was a cancer patient and I would like to have clean equipment he looks at me as if he didn't care. I saw that there were two sanitizers sitting at the front desk. I asked him where the bathroom was so that I could get some paper towels. When I went back to the desk to ask him if it was possible. I could borrow one of the 2 sanitizers at the desk he told me no. That I could squirt it into my paper towels. So I decided that I would look up the rules for hotels and gyms. In the Tru-Hotel Brand Standards - North America found only under section 1302.05 G. Hygienic Wipes starts "The hotel must maintain Brand-approved hygienic wet wipes for guest use. Hygienic Wipes do not replace daily disinfecting during the cleaning process. Consult equipment owner's manual for recommended cleaning solutions." I have pictures proving that the fitness center is not clean, as well as they do not have wipes. After my complaint to corporate last night the fitness center now has Wipes. They didn't put in new towels until this morning. We have been here for 3 days and 2 nights. The front desk staff has been rude other then one tall gentleman. I found out from Staffers that most of them don't wear a name tags because people don't want others to know their names. (Hints they can be rude and you don't know who they are to report.) After talking with a few of the housekeepers I see why the rooms aren't clean. They are over worked some having a floor to themselves and they aren't being paid a fair wage. Though I believe they should have someone to check rooms after to make sure they are clean enough for guest. My room wasn't very clean, even after asking the front desk to send housekeeping to my room. I had to find the woman that worked my floor and tell her myself. I told her specific things to clean and still those were barely done. Im just upset with myself after the first night not packing up and moving to another hotel. The women that served breakfast are lovely. They were kind and very helpful. I would say the others that gave me information about be understaffing and underpaid were also very nice. The others at the front desk shouldn't be in hospitality if they can't be hospitable. Also I was given a call after speaking with corporate I was contacted by the hotel. The gentleman on the phone said that they would be calling me the next day about the situation. Its been 7 days and still no contact. I will be contacting corporate again and reporting this review on every site that I can. DO NOT STAY HERE! THEY LIE! THEY ARE RUDE! THEY DONT CARE ABOUT YOUR HEALTH OR SAFETY!

Stayed at Tru by Hilton and overall had a good experience. The hotel was very clean, modern, and…read morewell maintained. The only downside was a strange chemical smell in the room, which was noticeable at first. Other than that, everything was comfortable, and the breakfast spread was excellent with plenty of options. Solid stay overall.

Wonderful & easy check it. Hot cookies and water too!…read more Wonderful tub. Tidy and nice smelling hair care, shower gel and lotions. A magnificent night's sleep. Lots of plush pillows and comfy blankets. I slept so well. Cute decorations for Valentine's Day. Quiet ! Great do sleeping! I would definitely like to come back here. They didn't have a comp breakfast. They did offer coffee from their machine for $2.

This is the worst Hilton , or any hotel, we've stayed in. It's shabby, only one bedside table, only…read moreone US-B in the whole room, charged $75 for my toy poodle plus a refundable $50 for whatever. Doesn't Hilton have standards? Must be pretty low.

Great hotel. Incredible staff from the front desk to the room attendant, to the restaurant staff…read more They have a FULL restaurant for breakfast and dinner. Very good food. They have full bar from 5pm to 11pm. Front desk is the best in Rocky Mount. Hotel is clean. They have coffee and water all day in the lobby. Our 1 bedroom suite was clean and very spacious. I highly recommend this hotel.

We were so pleased with this hotel we highly recommend. It was clean. The staff was very cordial…read moreand efficient. We were especially impressed with Miss k who was working the front desk upon our arrival. We felt very welcomed.

I booked and paid for a two-night stay at this hotel, but upon arrival I was told there was no room…read moreavailable because the property was overbooked. Despite not providing the accommodations I paid for, I still have not received a refund. No stars for being shady

Overall great staff, parking and reception went great. Cleanness of the foyer and greouds were…read morenothing less than great. The spoiler was the mold (black) the bathroom shower area. I am a cigar person. Patio and fire pit area on lower level was outstanding providing an area to decompress with a cigar and a bourbon. Recent upgrades were evident with the many outlets and data charging stations for those of us who work on the go. The sitting area Sofa needed a bit of attention as it had numerous areas of the sofa that lacked attention.

Wonderful over night stay. Only downfall was only one…read moreworking elevator. The jacuzzi was such a relief after driving all day. Pool was too chilly to get in. Hotel was clean but very dated. Breakfast wasn't much but we slept well and that was important with the luxury of the public jacuzzi; very much enjoyed!!! Very nice staff throughout hotel!

Let's fist off give recognition to the young man at the front desk. Super bubbly and personable. I…read moreenjoyed checking in with him. There were a few hiccups but he was quick to fix them and make sure we had a great experience. The place was located right off 95 which was perfect and the beds were very comfy and the complimentary breakfast was a life saver as we were about to start our second half of our journey to New York. Thank you for a great stay and we will def make it a routine for our pit stop when we drive to and from Florida.