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    The Home Depot

    2.4 (237 reviews)
    Closed 6:00 am - 10:00 pm

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    6 years ago

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    5 years ago

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    5 years ago

    Worst non existent customer service ever. You ask for help and they ignore you. No help. Nothing. Go to Lowe's. This store sucks

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    4 years ago

    Horrible customer service I don't recommend this location anymore. The employees don't care about their customers that are very rude

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    8 years ago

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    Page 3 of 6

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    Review Highlights - The Home Depot

    A couple of days ago I went to the Home Depot on Madison Ave.

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    Appliance Warehouse

    Appliance Warehouse

    4.2
    (706 reviews)
    1.3 mi
    $$

    Made my first purchase here last week after searching all over the area for a decent deal. My…read morewasher broke suddenly and apparently after contacting multiple businesses the part is very expensive or most places couldn't fix the model I had. Came here found what I wanted right away. They have a huge inventory of washers and dryers. Plenty of refrigerators and stoves too. The staff was very helpful and friendly. And the pictures do not show how huge this place is, I mean wow. They will have what you're looking for. I will definitely be back. I would recommend at least checking this place out before you shop around because chances are you'll be back just like me :)

    DO NOT GO HERE! You have been warned! I gave this place a chance and regret it! I went into the…read morewarehouse and immediately you can tell it's a junky and shady place. Take a look at their reception area, papers everywhere, a mess..dirty and dusty!! Appearance says a lot. If they don't even care what customers can see, that tells you a lot. Even though it looked like a mess in there. I bought a washer and dryer set for about $745, since I was trying to be frugal and it was cheap. The dryer was fine. The washer however shook like an earthquake and didn't spin correctly, leaving the clothes dripping wet! I immediately called Appliance warehouse and they sent a repairman out in a week, they stated it was the soonest someone can come out to check it out. Mind you, I just had a baby and is recovering from a c-section. Having two kids under 2, I need to do laundry and can't wait a week. I was so frustrated! Repairman finally came out and ran a few cycles and stated we have to run it only on "normal" cycle. Ok....I should be able to run it on whatever cycle suits my needs, that's why there are different options on the washer. Days after he came out, same thing the washer was loud and shook again (on normal setting). I called Appliance warehouse again and it's the same story, I had to wait for days for a repairman to come out. I asked if we can get a replacement, and the lady who is tan and has long nails stated "no" the repairman has to try and fix it at least "6" times...EXCUSE ME?? Finally, after one last attempt, repairman came out again, and they washer now does not shake anymore but I am only able to run it on "normal" cycle, not "heavy or light cycle". I found out that all of their washer and dryers are all torn apart and rebuilt with reburnished parts (junky parts). Long story short, go somewhere else! You're better spending an extra $100-200 for a brand new set at Costco. I AM NEVER COMING BACK HERE! Oh yeah, and they tell you to leave as "good review" to get a free month of warranty.

    Photos
    Whirlpool washer
    Whirlpool washer
    Unopened half and half
    Unopened half and half
    We know how much eggs cost

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    We know how much eggs cost
    Pro Max HVAC & Appliance Repair

    Pro Max HVAC & Appliance Repair

    4.8
    (206 reviews)
    1.3 mi
    Certified professionals
    Offers commercial services

    Fast , accurate!! UNit went out Friday night came right away on Saturday and was flexible with my…read moreSaturday schedule, even though for us it was kind of an emergency because I have a small infant, we had already made plans for brunch with a friend from out of town, and they worked with us. My unit went out when the temperatures were still dropping significantly at night. Not only did the technician replace the amp that went out, but I also had a smart thermometer/thermostat that I wanted to have installed but had not made an appointment for he was able to do both very efficiently and I would say in about an hour and a half. This also included allowing me to paint behind the new thermostat so that the wall paint matched. I feel like this appointment was one of the most efficient. Appointments I have had in a very long time as I got three things done in about one hour! Highly recommend! Very good technically!

    We had a very important dryer break down, and with two active boys, a working washer/dryer is an…read moreabsolute must in our house. When it went down, we needed help fast--and Pro Max came through in every way. They responded quickly to my email, showed up on time, and took the time to walk me through exactly what happened so I understood the issue and our options. The service was professional, honest, and incredibly helpful during a stressful situation. We're so thankful for their responsiveness and expertise. Highly recommend Pro Max and Yury for his expertise.

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    Alex did a great job on installing my AC and helping me to figure out the technology piece.
    Alex did a great job on installing my AC and helping me to figure out the technology piece.
    Paul from Pro Max
    Paul from Pro Max
    Pro Max HVAC & Appliance Repair

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    Appliances 4 Less

    Appliances 4 Less

    3.7
    (6 reviews)
    3.0 mi

    Don't buy them then. Wasted our time today. We wanted to buy one LG pedestal and called 4x…read moredifferent days to confirm the price, condition, and availability. We were repeatedly assured we could buy one pedestal for $150+tax and that they were new in box. We get there and they are absolutely not new in box, had dents, and scratches. They also told us we had to buy both and wouldn't be sold the one. I asked if they could just sell the one just like they had told us many times and the fact that we drive 1hr and 10min. We were told no. He wanted to give us $10 for gas which is an insult. Do not buy from them. I can only imagine their treatment if you buy from them and an appliance doesn't work.

    Purchased a dishwasher from this store and paid almost full retail price for it. It still had a…read moreprotective film on the stainless steel panel that was apparently concealing defects. I asked the manager multiple times if this specific unit had any defects and was reassured that it didn't. They had similar dishwashers that visibly had dents and other cosmetic imperfections so I chose this specific one as it was in like-new condition only to come home and remove the protective film and find multiple dents on it. Beyond frustrating! The manager took no responsibility or ownership of the issue when I reached out. He still had the audacity to tell me "you should have known there will be defects as you purchased from an open-box store" after reassuring me there were no defects. Stay away from purchasing from this store. Spend the extra $80-$100 and purchase from Home Depot or Lowe's. This is terrible business and unprofessional staff.

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    Appliances 4 Less
    Appliances 4 Less
    Appliances 4 Less

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    The Home Depot - gardening - Updated July 2026

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