I cannot recommend the men who installed our fence from Home Depot enough. They were on time, polite, and hard working. They did a walkthrough both before and after our installation. They did a great job cleaning up any mess as well. read more

The Home Depot is the world's largest home improvement retailer and is your go to store for all your home improvement needs. There are more than 2,300 stores across North America. This Home Depot is located in Coventry, RI near BJ's Wholesale Club. There is plenty of parking. The store is spacious and the bays are fully stocked. The Home Depot website is really helpful in informing customers how many of the item are in stock, the Aisle number, and Bay number. I was able to find my items easily. I was looking for some moving materials. There were only self-checkout registers open and it was easy to use, but there were staff members available for assistance. read more

I forgot that I could get gift cards at Home Depot. They have their own (Home Depot) as well as regular VISA cards. You can get gift cards for Netflix, restaurants like Subway or Outback, as well as many other businesses. It is an easy option for those who want to give a nice gift to someone that Loves a particular business, store or chain. Great amount of options. As many other Home Depot, this one has self checkout registers. read more

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We stop into this local home improvement store from time to time. I do like their indoor paint that contains a primer so you need fewer coats to cover the old color. Finding an associate to help on the floor is often difficult and finding a person at a register, instead of self-check out, is pretty near impossible. When we've had to return an item, it has gone smoothly. Recently we went in to look at carpet for our staircase. A member of staff assisted us in looking over carpet samples and discussing the different levels of quality and widths available. We ordered a couple of stair tread covers to compare how the colors work with our décor. They do not have take home samples; we had to purchase stair treads for each color we are interested in comparing. We scheduled a staircase measurement appointment for thirty five dollars: required to provide a quote and schedule the install. The stair treads came to just under thirty three dollars. The gentleman who came to measure the steps was pleasant and experienced. He called about a half hour before arriving. Home Depot sent me a text and email after a couple of days with a quote. Which I thought was odd, because I hadn't picked out the carpet. It seems one of the samples I ordered was added to the order as the carpet selection for the measurement without my knowledge. The width was not the one we wanted. I called the number and they could not assist me as they do not have the SKU for that width in their computer. What? Why do you sell a product that you do not have an SKU for? How does that work? I was advised during the phone call to go back to the store to update the order and assured they would have the correct SKU in their computer system. Why are the computer systems different? This is not making sense to me. The store told me to call the number on the quote. I've kind of lost interest at this point. Sigh. I'll still stop in for paint and other items, but I think I'm over their carpet installation. read more

I didn't plan on posting a review, but considering this is the second time that i've had a similar issue.....  I went to the Home Depot today with the singular mission of buying wallpaper. It shouldn't be an odyssey, folks. It's WALLPAPER. A basic home improvement item. But apparently, at Home Depot, even the simplest tasks turn into an epic quest. For 40 minutes, I wandered the aisles like Dante lost in IKEA. I consulted the poorly labeled signage, looking for "Showroom Bay 019" I navigated past precariously stacked lumber mountains and dodged bored-looking employees with the enthusiasm of a sloth on sleeping pills. Wallpaper? Not a single roll in sight. Where is the showroom?@ Finally, on the verge of wallpaper-induced rage, a kind employee asked me if I needed help.. Of course, at that moment, the website was giving me trouble. He wasn't an expert in wall coverings, so he flagged down the girl who was. The girl scanned my hopeful face, then delivered the crushing blow: "I have wallpaper remover."  WHAT?! That's not what I asked for. My phone, clutched tightly in my sweaty hand, displayed the Home Depot website on the screen. In glorious technicolor, it declared they had TWO rolls of the exact wallpaper I needed in stock at this very location!  The employee, clearly unfazed by my disbelief, shrugged and mumbled something about "are you looking in Coventry?"  I was ready to lose it, so I walked out. Here's the thing, Home Depot: Your website is your digital storefront. If it blatantly lies about what you have in stock, it's a colossal waste of everyone's time, Why didn't the employee check their computer? Or maybe... just maybe...bring me to the aisle rather than an immediate "no." My 40 minutes of lost hope and frustration could have been spent, you know, actually improving my home. This isn't just about wallpaper. It's about a fundamental lack of respect for your customers' time and trust. If you can't be bothered to update your website, train your staff, or provide basic customer service, then maybe it's time to rethink your entire business model. read more

The Home Depot - Needed small piece of vinyl for entryway was told didn't carry. they do, in fact, carry it. - Hardware Stores Near Me - Coventry, Rhode Island

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Big pluses for being dog friendly.Lil' Mo enjoyed his first carriage ride. I just don't understand where they find some of the people that work here. They have no idea what they're doing. I have never had a run-in in 15 years with anybody that knew what I was looking for-whether it be fencing, plumbing, electrical home decor, lighting, etc. Make sure you know what you are looking for because you're gonna have to be the one to find it!! read more

The Home Depot - Hardware Stores Near Me - Coventry, Rhode Island

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Home Depot charges a paint disposal fee for every can of paint, but won't take used paint back for disposal. That should be illegal. I leave the cart of paint to go shopping and grab the paint when I leave and someone took the cart of paint cans.. not sure what to do. read more

We recently purchased a refrigerator from the Coventry Home Depot. The sales lady was fine and helpful. The delivery people seemed to do a good job at first but a few days later we noticed a leak on the floor below the refrigerator and found out they didn't connect the refrigerator to the existing water supply correctly. They had bent and damaged the copper tubing and the connection between the copper tubing and the refrigerator was leaking because of that. When we called Home Depot they refused to do anything about it because more than 48 hours had passed. They said to contact the manufacturer which didn't make sense since the product was fine it was the installation by Temco Logistics that was at fault. We had to get our own plumber at a cost of $200 to fix the problem. When I asked Home Depot to reimburse me for the plumber they refused and the person I talked to admitted that the person who took our call should have told us to request a reinstall. Poor customer service and poorly trained workers. I will not buy any more appliances from Home Depot. read more

The Home Depot - Hardware Stores Near Me - Coventry, Rhode Island

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This review is based off of running in for an immediate need. The service their everyone is pleasant, they have everyday needed items always in stock. Ample parking and a bare store full of people. If I go to any Home Depot's I go to this one. read more

This is probably my favorite Home Depot store. It's fairly easy to find things, although by this point, I know the store well. Still, the layout makes sense. They are well stocked; most times, they've had what I need to complete a project. I also buy most of my tools here. Sometimes, Home Depot will surprise you. I recently had a plumbing job where I needed a certain style of toilet flange. I called about a half dozen plumbing supply stores, but Home Depot was the only place that had the exact style of flange I needed, which literally saved the day. They have a decent amount of floor help, and the employees I've dealt with have been polite and helpful. My wife is also enjoys coming here, mainly for the garden center and home decorations. The only reason I can't give them 5 stars is that I hate driving down Centre of New England Boulevard - with its choppy, bumpy pavement - to get to this Home Depot. read more

The Home Depot - Hardware Stores Near Me - Coventry, Rhode Island

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Do not use this Home Depot for pro work. Ordered 2 storm door installs on 5/7/23. On 5/8/23 received a call from Creative Carpentry to come out and measure on 5/12/23. I don't remember the exact date but I called Home Depot after about 7 days and was told it could take 7-10 days for carpenter to send in measurements but to rest assured as soon as they got them they would call me for next steps. On 5/26/23 I called Home Depot again as we were now 14 days away from measurement day. They still did not have the measurements; I threatened to give the job to Lowe's. They assured me they would investigate and get back to me. No call. I called again about 4:30 pm and spoke to a gentleman who said they had received the measurements just that day but that he was new to the dept and would have the guy who was the "pro" at ordering g the 2 storm doors I needed, call me the next day (5/27/23) Well...here we are on 5/28/23. I just called Home Depot and cancelled the order and demanded a refund of the $40 dollars they charged for measurements. Apparently they don't want the job of 2 storm door purchases and install as I certainly would not trust the quality of the work read more

OK, I will never - I repeat, NEVER - be one of those happy people in the HD ads that you see banging in their new hardwood floors, installing a new sink, or painting 6 rooms while dressed nicely and smiling at their significant other. It's just not going to happen.... ever. However, I needed a couple of things to complete a small (REALLY SMALL) project that even I can do, so off I went to the HD. This location is awesome - carts all nicely lined up outside, lots of employees who asked if I needed help (do I look that confused?), self-checkout lanes.... you get the idea. There are some bad Home Depot stores, but this is a great one! read more

I am giving 3 stars because of the service desk. If not for the service I received there, I would give 1 star. The items in stock are minimal, what assistance you can find when you need it is next to useless. You have been warned... read more

I think we all know customer service is dead. #homedepot and their lack of concern or support for a problem they created with shipping the wrong product is amazing to me. 72 hours later still no one from @homedepot has contacted me. They just don't care read more

The Home Depot - Hardware Stores Near Me - Coventry, Rhode Island

We went there on black friday to make some big purchases: tools, snow blower, washer & dryer. The reps were very friendly and helpful the minute we stepped inside the store. The rep at the appliance assisted us with finding the right washer & dryer. We ended up spending alot of money, save alot as well, but was glad to spend money there since everyone was helpful. read more

Poor customer service. Asked for help finding stove pipe. Two employees standing together-- got quipy answers and no help. Then they proceeded to help others - one walked away snd other said I dont think we have that. Well... read your own website- I did. read more

I went to the Home Depot in Coventry to rent a rug/ upholstery cleaner. The rental was 20.00 for 24 hours with a 50.00 refundable deposit on the machine. The cleaner was sold separately and costed as much as the machine rental. Once I got the machine home I cleaned a few rugs and then noticed there wasn't any attachment for the upholstery function. When I asked Home Depot they told me I needed to ask for the parts to do upholstery. If I am renting a rug/upholstery cleaner then why would I need to ask for the parts separately? That doesn't make much sense. I didn't want to pay for another day with the cleaner so I returned it without cleaning my couches. They didn't offer any extra time or an apology for the inconvenience. Thanks Home Depot. read more

This Home Depot sucks, first time going here and some lady saw me in line waiting then some guy cuts in front of me and I said I was here first and she goes well I'll be right with you and ended up being there for ten minutes. Don't recommend this dump at all. read more

Stopped in here for a random thing, that I remembered seeing here a while back- one of those walls of random gift cards... I didn't find it, must have been mistaken... It was a quick stop, but the employee at the door was very helpful (in telling me they didn't have the wall of goods) and appologetic... hey, can't win em all. Went to CVS and they had what I was looking for! Next time I need nails I'll be back. read more

This is the best place to shop for home improvement needs. The service is the best I have experienced in any store. Everyone seems to know where everything is located. They seem knowable about aspects of home improvement. read more