The service is next level. Old fashion local hardware store with super knowledgeable and helpful…read morestaff. Friendly and wonderful store!

This is exactly how a hardware store should be! Great variety of products, including things you…read morecan't find elsewhere. Knowledgeable employees with pleasant attitudes who seem able to answer questions or find the stuff that no one else has. Worth the drive!

JC Licht paint store comes highly recommended for its warm, knowledgeable service that truly makes…read morecustomers like us feel valued. Shoppers appreciate the expert advice on choosing the perfect colors/ finishes/ brands, matching paints effortlessly, and tackling project challenges with confidence. Staff members like Melissa and Dean offer professionalism and patience, which adds a personal touch to every visit. The store features a wide selection of quality products and supplies, including Benjamin Moore paints and eco-friendly options, known for their accurate color matching and helpful problem-solving. Whether you're a homeowner eager to start a project or a designer seeking quality supplies, JC Licht is a trustworthy and welcoming destination for all your painting needs.

The manager in the Glenview store was extremely rude and Frankley just terrible. He hardly listened…read moreto what I had to say and jumped to tell me how the will not be helpful to me, and this is after buying many gallons of paint from this store. He ended up helping me somewhat and ended with the sentence " I will do it if you don't show your face in this store anymore." As a distinguished educator for over 30 years, This is a worst customer service I have ever experienced. I will ask my friend and colleagues to avoid this place at any cost.

My wife and I decided to upgrade our back yard with new shrubs and border perennials…read more We found out about Lurvey's and met with Craig, one of the managers, to discuss our project. He was incredibly generous with his time and offered us great advice, even showing us around and pointing out recommended plants and shrubs. We drove back home and did more research and thinking. A week later we returned and met up with Craig again. He discussed our choices and then showed us where to find everything. Along the way he gave us even more ideas by letting us look at pictures of his own extraordinary landscape. He never pressured us to buy anything and even came back later to check on us. I would like to add that his colleagues were also very helpful and open to dialogue in response to our questions. This is the best experience we have had in the Chicago area purchasing plants; we also learned a lot about landscaping in the process. Thanks Craig! Tsui-yee & Craig Chicago

Conceptually, I love Lurvey. Knowledgeable staff; high quality products; great selection. We have…read morespent thousands of dollars at Lurvey over the last 10+ years. But... This spring we went to purchase a tree for our yard. Found what we wanted for $800. We would prefer that professionals plant this tree. All good until: Tree cost: $800. Delivery and planting: $1200. So an $800 tree costs $2000 to have planted. Are you kidding me? 150% service charge to plant. That's like buying a $1000 big screen tv from Abt or Best Buy and paying $2500 total to have it installed. No rational person would do this. By comparison, we have purchased trees from other local nurseries and their planting fees are typically 50% of tree cost. So an $800 tree would cost an additional $400 to plant. Total cost: $1200. Who in their right mind would pay 150% of the cost of the item to have it "installed?" Do better, Lurvey. This is madness.

I'd never been in a Floor & Decor store before. This is no Home Depot -- they have hundreds of…read moretiles on display, some set up with vanities and showers like little rooms -- and it gets in your head like a disease -- the urge to makeover every room in your house. We will be renovating some rooms, so it's good to be able to see all the different kinds of tile available, in so many colors, styles and price points. The staff were friendly and ready to help, but we are still in the design stages and not ready to make a purchase yet. We'll come back again.

Our thanks to Diane for her guidance and recommendations. She was wonderful in challenging us to…read morethink differently and this resulted in an entirely different outcome than what we had originally planned. We could not be more thrilled with the results! Great selection of product at an incredible value. The accent wall is "Aurora Springs", floor is "Concept Grey", subway tile "Nimbus Fog". Cabinets are Bertch from Studio41 in Schaumburg, and the shower glass from Creative Mirror and Glass

Very very difficult to reach requested person, even as a very established customer (15+ years)…read more They're either very short-staffed, or have terrible customer service training/values. We'll go elsewhere sadly.

Customer representative, Daniela, is very knowledgeable and her suggestions were spot on.read more

We've just completed remodeling our guest bathroom and couldn't be happier with the tiles Mareena…read morehelped us select. We have always used The Shop, but this time the assistance was exceptional. Mareena was able to interpret the look we were trying to achieve and it turned better than we had envisioned. The tiles and supplies were available in two days and delivery was free. We couldn't ask for more. Can't wait to show off your new bathroom! Judy A.

Due to Covid and the lack of availability of tilers, my job was postponed until January. As a…read moreresult, my ability to return extra tiles had expired. But with the kindness and understanding of staff member, Ali A. And the store manager, I was able to return extra tiles. I am so grateful for their assistance throughout my project: George S, my salesman and designer, Ali A for advocating for me, and the manager who approved the return. If you need tile, The Tile Shop has great choices and great service!

What an amazing turnaround this store has experienced since going under new management. The…read moreinterior has been revamped, it feels bigger, and the customer service is outstanding. If you haven't been there in a while, please stop by and say hello to them, it is so nice to have friendly faces running the ship.

This is great store. Very knowledgeable, helpful, and friendly staff. I shop there all the time and…read morehave for years. Having a good neighborhood hardware store is invaluable for a homeowner. I think those who gave middle and low reviews are whiny and ignorant.

Always had great service here and rarely is it very busy. I'm not sure if they are commission or…read morehourly but if they are commission I apologize for not sticking with one associate l. The paint quality is better than any other paint I've used in recent memory. The prices are high for the premium options but I'd rather spend more for something that will last rather than spend less and repaint more often. Of course they also have a lot of the paint accessories you'll need as well to get the job done. I've never been disappointed in the service and quality here and would definitely recommend them. Note: The reason for 4 stars and not 5 is because the prices aren't the lowest you will find and sometimes the premium options are out of stock (but to be fair who hasn't run into supply issues all over today no matter where you go?)

As a designer/contractor, I find this store to be top notch. From their knowledge, to their…read morecustomer service...they are a phenomenal store to shop at.