I like Home Depot. Especially this location mainly because it's so close to where I live. It's also cool that they allow dogs. The only thing is that I went there for artificial grass and there was no price on there. I went up front with an image of the artificial grass and was able to get a price check. It was $38 but the quality of the grass is not the greatest. I like that they sell flowers and it pretty much has everything you need for home use. Parking is ample and there are sales for the holidays. read more

The Home Depot - Nurseries & Gardening Near Me - Ontario, California

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5/21/26 Silly but valid question, do I have to buy 5 bags to get this deal? 5 for $10 soil for in ground planting. Not a bad deal at all! I returned the pruner that Hubby bought using his card coz I found ours already. This is where it got totally messed up. I provided my Ca. ID. when requested my the Returns staff, Yudith. It already felt like this was going to be a painful transaction in the end- no thanks to the RETURNS staff who entered my Last name as my first-- . What the flying @u€k?! My bad, I didn't notice it then. The garden center & the way the inventory is laid out at this location is not the best organization as I was going back & forth looking for things. Staff are helpful, except for the Returns (Yudith) person that totally messed up the experience coz it screwed up my checkout . Anthony helped me out & he was patient with me coz I was getting exasperated during checkout--it wouldn't accept my ID when I scanned it (coz Yudith entered it incorrectly). Granted, I understand that people make mistakes but this was so frustrating. The staff person manning self checkout apologized. Thank goodness! For some reason, this experience just made me vow not to return at this location if I could help it at all. read more

The Home Depot - 5/21/26 Silly but valid question, do I have to buy 5 bags to get this deal? - Nurseries & Gardening Near Me - Ontario, California

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Excellent customer service care at Mill works from Valaria So very nice to deal with knowledgeable,polite,and passionate about her job a real pleasure to work with Thank you for all help with our project Valaria read more

Arthur needs customer service training! This Home Depot doesn't even have anything we need ever, changing to Lowe's.

This is a huge Home Depot They have everything ! The staff is friendly and helpful. Large parking lot and easy to get to off the freeway. read more

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I got a estimate for windows installed in November for the black friday zero % for 1 or 2 yrs. I got approved. Since it was custom made windows snd major holiday like Christmas and new yrs up coming. The factory probably closed for few days. My windows got installed feb or march. They wanted the payment. I told them i got signed up with home depot card. Please look it up. They cant find it. Months of going back n forth for demand letters and calls for payment on full. It was $6000 balance. I dont have $6000 free for immediate payment. That wasnt the plan. I planned on payments. After all that. I borrowed money from people. They were gonna put in collections for their error. I couldnt get a new credit card because my debt to ratio changed after the holidays. My car repair and pet surgery went on my current ctedit cards. Home depot only approved me $500 after i reapplied. What a headache! My windows were so old and cracked. That why i did it. I only needed 2 windows but the black friday deal was good. The sales representative said i would save a lot. By the way the supervisor doesnt even care. No call back at all. Home Depot is so miss managed. read more

We frequent this location for their once per month kid's workshop where they give out packs that have the month's project in it. The ladies that coordinate the whole event are so nice and very helpful! It's so sweet that they do these types of things for kids. My 6 yr old always enjoys his time building different projects. It helps with fine motor skills and let's him be creative with paints. I also bought a refrigerator from this location last year and the man who helped me was so very helpful also. Great experiences at this location! read more

Well, this is a first. Got a smile and a warm greeting from every single employee we past by today. Even got a few offers for assistance. Every was well stocked and offered ample selections. Great value and very clean areas. Great job read more

The selection here is pretty good well organized, cleaned, and maintained. It's not a problem to find help and everything seems to be worth I expected to be. The only thing I can say is I couldn't find the clearance aisle so now I'm wondering if I have to go into The specific item I came here and it was really good to have gotten it when I was in need of it. read more

The Home Depot - Keep your house cool! - Nurseries & Gardening Near Me - Ontario, California

I'm usually greeted by most of the clerks there but there is one in particular that always goes above and beyond in asking and helping me find what I need. Richard not only finds and walks be to the item but also has great knowledge and ideas that can help me with making the right decisions in completing my projects. He's one of the reasons I shop there instead of Lowe's right down the street. Don't lose this guy Mr. Manager. He's an asset to your store and staff! Thanks! read more

The staff at this location is always helpful. Nice people. Store is always clean and stocked. I come here often and it's a quick in and out. I like this location. read more

We came here after being turned away at 2 other Home Depot locations due to their blind cutting machine either being down or the employee not being familiar with the machine (Chino & Pomona). JORGE was an amazing employee and made sure we left happy. He was friendly and very helpful and the reason I had to leave a review. SHOUT OUT JORGE !! read more

I went today about 11am trying to buy 3 pallets of cinder blocks , I have never a rude customer service rep, I was polite to her but she was extremely rude , I felt like she didn't want to sell me the blocks, not sure what was her problem, but more and more that place seems to lack good customer service, I'm a manager my self and there is no way that lady would work for me , went to Lowe's and got them with no problem, didn't have to deal with no bull read more

The Home Depot on Euclid and Riverside has a very knowledgeable young lady in the plumbing department by The name of Alisha. We needed help with a kitchen faucet and filter and by gosh she explained everything to us. She took her time and she was helping us for over a half hour. She was sweet nice and a lot of knowledge. Home Depot is so lucky to have her representing them. If I could give her more than 5 stars I would. Thank you Alisia for all your help. If anyone needs something in the plumbing department she's your girl read more

I want to acknowledge Employee Amber. She went above and beyond in customer service we need more people like her out there. Went in looking for a fan and as season change they put these away but I asked her if they had any she stated she saw some in the back but couldn't get to them but she saw some in the back walk on top so she proceeded to get a person lift and get one for me. Great job! read more

I just rented a Box Truck from this location. The gas gauge was not working properly. As soon I drove it a mile the gauge shot down from 1/2 a tank to 3/8. While driving I noticed that the gauge would bounce back and forth a bit. When I was returning the truck, I filled the tank to just over 1/2 at a gas station less then 2 blocks away. The same thing happened again. When I returned the vehicle, I informed the rental department associate of the issue. He proceeded to tell me that it was not possible because the vehicle was "just serviced." Basically calling me a liar. I was not trying to get a discount or anything, I just wanted to let them know about the issue so they can get it checked out. A faulty gas gauge on a rental is a scam (Especially when they charge $10 a gallon for every 1/16th bellow the pickup mark, at drop-off) I did not appreciate his tone of voice and was extremely offended) I will never rent this location again and would urge everyone to think twice from renting them as well. read more

Today around 7:00pm at Home Depot, my husband and I purchased a water heater and were in the process of rolling it out to our truck. A helpful associate named Mario came to assist us. He noticed I was busy carrying my son and kindly stepped in to help my husband load the water heater into our truck. His kindness and willingness to assist made a stressful moment much easier. It's rare to encounter such great service these days, and I just wanted to acknowledge and thank Mario for his support and excellent customer service. Truly appreciated! read more

I went there today and everyone was so pleasant the young lady at the cash register, in garden Arwan. I dropped my sunglasses, and then Esther tried to help me find them. She was so caring. Then Diego helped look for them when I called. And then the lady at the front desk was happy to take my number if they find them. Everyone there is wonderful! read more

I'm writing this review because if anyone purchases a fridge from here be wary of the warranty you buy our fridge went out and all food was spoiled no where does it say or give the information that in order to be provided the spoiled food coverage you have to take pictures of spoiled food or hold onto old receipts. I feel this information should be provided for those who don't know n toss these type of items read more

Got there around 9pm and pretty sure I saw two employees making out. Very unprofessional. Clearly the people who work there have no respect for the job. I will not be going to this or any home depot ever again. read more

I visited your Home Depot today to search for some lighting for my home. I approached an associate for assistance, and he told me he would find someone to help. I waited and waited. Eventually, I decided to look for someone myself and saw that all the other associates were just standing around, engrossed in their phones. I returned to the lighting department, where I noticed another gentleman also waiting for assistance. He appeared quite frustrated with the long wait. I went to the customer service desk and informed the representative that we had been waiting for help, but no one had come. I left and will now be shopping at Lowe's. Your customer service is unacceptable, and this isn't the first time I've experienced such poor service here. read more

DO NOT GET ANYTHING DELIVERED TO THIS STORE!! THESE SHADY EMPLOYEES STOLE MY PACKAGE. BE AWARE. M. OWENS SIGNED FOR MY PACKAGE and someone stole it. YOU KNOW WHO YOU ARE. Customer service at this store is terrible, no one is taking accountability. I ordered a jack skellington online and got tracking that it was delivered to the store. Upon arrival they said the package wasn't there. We all know that thing is IN DEMAND. The employees over there TOOK MY ITEM! Be careful! NEVER AGAIN WILL WE SHOP AT THIS STORE. DAMN THIEVES! Ontrac closed my investigation because there was nothing else they can do, the item was delivered to THEIR store. This sucks, but KARNA is worse. read more

The Home Depot - Nurseries & Gardening Near Me - Ontario, California

I went in for a pick up order, got a shopping cart and picked up a few extra items. I went to the pick up counter and asked if I could pay for my other items here. I was the only person in line. The Woman pointed to registers and said I can pay for my items over there. I understood it wasn't a problem. She let me know she will bring my item to the front. When I got to the front . My item was in the middle of the floor. She walked away and left it. Very unprofessional, wouldn't recommend going to this store. Only saving grace was the man at the self checkout. He was very friendly. read more

One of the best Home Depot locations. Workers help whenever needed and they have better selection and stock than other Home Depot's. I currently have a project right next to them and I'm very happy that I always can find what I need right away read more

We come for all types of home improvements. They have weekly specials. Some staff are very knowledgeable while others not so much. The store is clean and the prices are reasonable. read more

The Home Depot - Store front - Nurseries & Gardening Near Me - Ontario, California

The online pick up desk is split with Returns and they are short staffed. I even got covid from one of the workers on black Friday. She was very sick and should not be there. The last 3 times I pick up something missing and have to drive back. I guess upland going to be the next closest. read more

I purchased a Samsung Refrigerator in 2020. I also purchased the 5 year protection plan. As stated in the protection plan, when you buy a water filter from Home Depot, you would be reimbursed 50% of the price of the filter. Every time I request the reimbursement online after uploading the receipt and filling out the necessary information, it always says, sorry looks like you have clicked on a broken link. Home Depot can you fix this issue? Please? read more

The Home Depot - Nurseries & Gardening Near Me - Ontario, California

Amazing service from this Home Depot! Michael in lighting was extremely helpful, knowledgeable, and friendly in answering my question about specific lighting needs. I left the store with a 4 pack of light bulbs that perfectly fit my lamp at just $11 pre tax. Very satisfied! read more

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So I am in need of a few items that would all be found at the Home Depot so my best friend and I know our time is limited while I'm visiting California so why not hang out at a large DIY place. We basically started at one end of the store and basically checked out what ever tickled our fancy, other than what was on our list. Well first the selection of spider sprays was surprisingly large. What did surprise us was there was scorpion sprays. I didn't know this was an issue in this area. We definitely loved the the bath and kitchen area for redecorating ideas. I already made my wish list. We eventually made it to paints for what I wanted for my walls. After a good hour and half we eventually found everything and then some of our shopping list. So as we always have my bff and I had the best time exploring the Home Depot, laughing about everything from garbage disposals to succulent plants and Halloween decorations. The majority of the staff was delightful and eager to assist us. read more

The Home Depot - Nurseries & Gardening Near Me - Ontario, California

Good service. Pretty cool place for supplies and many other things. Not far from Ontario

Although I live much closer to the Upland store I choose to shop at the Ontario store because staff are very professional,knowledgeable and much more willing to be of help at this store. Very well stocked and organized. read more

I spoke with Ethan in rentals about renting a small circular saw and he guided me on what I would need and how to buy one to save money in the long run. Now I own a circular saw and am able to modify my desk in the music studio and make clean cuts any time I need. Thank you Ethan for your expertise, time and consideration. read more

I just wanted to say I came to The Home Depot and asked Drew a million questions. Every time I thought I knew where something was I realized I still needed help. Drew helped me about 8-9 times at around 9:00pm. He was extremely helpful and had a smile. Out of all the workers he was the only one around that didn't hesitate to help my mom and I! I just want to say way to go Drew!!! Thank you for ALL your help and support! Great customer service read more

I checked in yesterday to purchase some wooden replacement flutes for my Roommate to help him put his Bed together and experienced such great Service from the Team Members here! Lisa was my first point of Contact and she put Me in such a happy and joyful mood with her strong and focused eye contact and cheerfully welcoming Smile. I showed Lisa what I was looking for and even though Lisa wasn't sure where it was located or whether or not Home Depot carried the replicas, she thoroughly checked her device to see what she could find and didn't stop coming up with creatively new and fresh ideas until she was able to drag me to the finish line :0) Lisa ended up calling Emiley over who knew exactly where the flutes were! Emily directed me to the correct Aisle with clear and helpful directions and I was able to find something close to the flutes I was looking for. Two more Male Team Members helped Me and reassured Me that the Diameter of the Flutes was the most important to match, and that even though what Home Depot offered was shorter it should still work and if not I could always hold onto the Receipt and return them if they didn't. Checking out was easy and fast too! There was a Focused and Sharp Team Member directing people in the Self-Checkout Station and I was able to scan and process my Payment in no time :0) Thank You Home Depot for helping us with all our Home Projects by stocking the Cave up with all the Essentials we need, and hiring so many determined and Friendly Associates to guide us carefully to where we need to go and answer any skeptical questions we may have! read more

I went in to the store, to returned and purchased some stuff. Violet was professional, super friendly and helpful. That's the kinda spirt and vibe you need when you walk in the store. read more

Went to get wood, ended up getting 53 blocks. Walter saw us getting these and decided to help us out after seeing us take a minute. Then was super nice to help us bring it to the counter and even help load it into our truck. Super grateful for his help. read more

As I left the store, after at self checkout Employee Jessica requesting to see whats in personal bag employes ridculous after she rang me up wrong, I received a few dirty looks from other employees. I had to go back in and pay for the other 4 that inbox because Jessica mistake at the self checkout and who I believe is one of the customer service manager Mark made a remark that was so sarcastic accusation of stealing and following me to my personal vehicle and they are far from genuine, trying to insinuate that I may have been there for different reason and this guy red shirt and cap came up to Mark making accusations and rude remake, did this in front right in front of the rest of other staff and in parking lot other people as I walked out, took a picture of my license plate. This is discrminatory and unethical. Please stay away from this Home Depot read more

Bill was a really nice guy! We appreciate that quick service and also great knowledge. :)

I had an issue with my order. Was asked to come to the store... Came to the store as agreed at a certain time and was asked to wait to be helped at appliances department by the store representative. After half an hour waiting, I was told that the system is down and there is nothing the store representative can do about it. Horrible services. On my way out I saw bunch of rats having a party on shelves of the store. No wonder... I'm pretty sure there is nothing they can do about it either. read more

The workers seem too busy to provide adequate help. Overall quality and customer service needs improvement. Many times, I been led to the wrong department or material due lack of knowledge of dales clerks. read more