I don't know why this store even offers curbside pickup because they clearly don't have anyone assigned to run it. Every single time I try to use curbside at the Oxon Hill location, I end up sitting in my car waiting forever. Today was the last straw -- I waited 50 minutes after checking in, called multiple times, and nobody ever came out or picked up the phone. Eventually I had to cancel the order. And this isn't a one‑time issue. It happens every time. You check in on the app, nothing happens, no movement, no communication, even though curbside is supposed to be open before 6 PM. If the store isn't going to staff the curbside department, then just remove the option completely. Customers shouldn't have to waste their time sitting in the parking lot hoping someone notices them. This location needs to fix curbside or get rid of it altogether. read more

Popping into Home Depot on a Monday at 9pm, there weren't many staff there and most weren't very helpful, but two women at the end were very helpful. The paint man was also great! read more

The Home Depot - Hardware Stores Near Me - Oxon Hill, Maryland

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I had the most amazing experience in the Oxon hill Home depot yesterday. I was greeted by their new Customer rep Joe. Not only did he escort me to the light bulb section, he gave me the most informative explanation about light bulbs that lead me to making an ideal selection.. He asked me if I needed anything else. He was so helpful I decided to ask about weed wackers. He escorted me to that area and gave me great information, which kead me to buy one! Not only did he assist me by carrying it to my car, he explained the parts and did a quick assembly! I was over joyed, it was ready to be used.​ This new position is a fabulous addition to the HomeDepor team. read more

Quite possibly the WORST Home Depot store around! I wonder if their Headquarters knows just how terrible this branch is; because they are making a terrible name and reputation for the company. They rarely ever have what you're looking for in stock - so, make sure to check online before wasting your time driving there. Unfortunately this is my closest Home Depot, so often times - I have no choice but to buy items from here. I've been at least 3 times to have a key fob copied, and/or key copied... Each and every time the machine is out of order; and I have had to wait at least 15mins to be told this information because... they are always understaffed!!! I bought a motion sensor outdoor light from here, it didn't even take 2 weeks, it stopped working! Lacklustre, terrible service, understaffed and disappointing! read more

I purchased Simonton Windows from the Oxon Hill Maryland HD several years ago. This is the second time I've had to replace a part for one of my windows. I had to go through so many channels to try and find out who to contact to order the replacement part. At 8:30am I spoke with a customer service representative for HD. I was told my warranty info would be emailed to me, but they couldn't locate the manufacturer info so I would have to call the store that I originally purchased the windows at. I never received the email so I called back. At 10:30am the second rep indicated the email in the system was wrong. I was given the HD's number for the Alexandria VA location because that's the store that delivered my windows. After waiting on hold for 30 minutes with the Alexandria HD, I was transferred to the window department only to be told by that rep he had to call me back because he was too busy. Now it's 12pm and I'm back on the phone with the HD in Oxon Hill speaking to the manager. NO One could tell me who to call just for a replacement part. It's ridicuLous. Finally, I located my original paperwork and the info for the first claim with the number of the manufacturer. Had I not located my original info I probably would still be waiting on someone to help me. Bottom line, I don't recommend purchasing widows from a third party (Home Depot, Lowe's, etc.)/or Simonton Windows. I had to fill out an online claim form with Simonton manufacturer, and was told it could take at least two weeks to get the parts. Lesson learned for sure. IJS read more

There's two types of service here, bad and... There's one type of service here. Bad. You either get bad service or no service. They've been called 3x to assist over a 30 minute span. I just need these boards cut so I can put up some trim. I'm just gonna go to a real store. read more

The Home Depot - Saw - Hardware Stores Near Me - Oxon Hill, Maryland

First, let me give a huge big thank you to Alyson for helping us get this mess taken care of. Now let's get to the root of my issues.., Rajiz Dwizedi the sales manager at this location for the windows department is incompetent and doesn't know what he's doing when it comes to contracting people who comes out to put in your windows. If you ever go through a project for window installations, just know when something goes wrong with the installation itself, the sales manager will not care. You paid your hard earned money for an over priced project and they will dismiss your concerns. Consultant McCoy from Home Depot said he scheduled an appointment with the contractors to come back out, only to find that he never confirmed with them. So we're waiting for someone to come back out all morning while he's dogging phone calls. Fantastic customer service!! And yes I'm being sarcastic. "Your local team is here to help" The lie detector determined "That was a lie"! read more

The Home Depot - Hardware Stores Near Me - Oxon Hill, Maryland

The lesson of this week: Don't pay Home Depot in cash - for anything - and lose the receipt. I seldom if ever pay for big ticket items in cash and I rarely if ever lose receipts. I fell short in both instances on this purchase. I purchased this unit on Monday morning and had it installed on Monday afternoon. It started leaking yesterday morning. I had the plumber who installed it come back and check for external leaks. I couldn't find any myself, and nor could he, so clearly it appears to be leaking from the bottom. Here comes the drama now.... I had to go to Home Depot today to pick up a special order and asked them while there if I could get a copy of the receipt from Monday that has been misplaced. The lady taking care of my special order went and asked the manager and was told that they didn't keep cash receipts on file; that I needed to call 1-800 Home Depot. I was a little puzzled but okay...no prob... I went outside in the parking lot and made the phone call. The person on the other end of the phone tells me that corporate doesn't locate copies of cash receipts either.... And that I need to check with the bookkeeper inside the store location. Now I'm even more puzzled. I went back in to see the person who sent me to the phone in the first place and let her know what was being said while customer service was on the line and she connects me with the bookkeeper over the store's internal phone system. I explained to the bookkeeper, whose name is Joe, what had transpired. He asked me how much the purchase was and I told him,"$468 and change". Him: How much change and what lane # were you on? Me: I don't remember but it was lane#2. I know the water heater was $419 plus I added a box of copper connectors and a bottle of mold remediation spray. I was here between 10a-11a that morning (1/18) because I met my plumber here at 10a. I paid $480 all in 20s because I had just come from the bank. I still have the $11 and change I got back from your cashier. Him: You don't remember the change? Me: No sir. I had no idea I would be deposed to get a copy of a receipt. Your system doesn't track serial number or manufacturer information when you scan merchandise before it exits the store? Him: Our system doesn't work that way with cash orders. Me: Puzzled further. Joe never was able to find my transaction so I exited the store completely perplexed. I came home and called the number on the front of the unit and told Rheem exactly what happened. They told me that they would help with the exchange with or without a receipt and would send out a contractor to verify the unit was leaking. Got a call from the contractor who will be out tomorrow morning to hopefully get this all resolved. I will never pay Home Depot cash again in my life- for anything...ever again. Not a candy bar. Not a pack of gum or bottle of Windex. I was really happy to have this situation resolved on Monday when I bought the new unit and had it installed, but Home Depot has sorta killed it for me above and beyond the problem with the puddled water. Never knew a water heater interaction could become so complicated. You'd swear I made my purchase from "Harry's Depot" mom 'n pop shop instead of Home Depot. 1/22 Update: Unit isn't compromised. I need an expansion tank and some other stuff to prevent further condensation underneath. Thank goodness. Phew. *wipes brow* read more

The Home Depot - New water heater. Yay! - Hardware Stores Near Me - Oxon Hill, Maryland

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I bought a beautiful grill here during one of their special sales event that promised free assembly and delivery. What I received was a partly assembled, malfunctioning grill that didn't seal properly, was missing the attachment to the wheel and leaked. The frustrations that followed during the return will make me reconsider purchasing such large items from Home Depot in the future due to the rudeness of the staff and their unwillingness to do anything more than the requirement. I won't really get into the purchase process, because there isn't much to say other than I had to drive to the store to make the purchase as their website wasn't offering the same offer as what was in store. I bought the grill on a Tuesday with delivery set for Thursday, but a rain storm delayed my first smoke until that weekend. Excited to have a new grill and smoker all in one I enthusiastically set off to smoke a beautiful brisket. I got started first reviewing the manual, and completed the necessary steps to season my grill. Afterward I got the grill up to temperature but noticed smoke escaping through the lid once I placed my hardwoods on it. A few hours into the smoke, I also noticed it having a hard time maintaining its temperature. Understandably it was cold out, and that has an effect but this one 12 hour smoke took up nearly two bags of charcoal. Something I wasn't expecting. Smoke aside, the day after I decided to phone the Home Depot and wanted to speak to customer service. I had hope to ask some questions regarding the assembly process, why it came with the leg detached, the bad seal and leaking compartment. I spent about three hours between multiple phone calls on hold. Every time I'd call, someone would pick up from customer service and immediately put me on hold. After the third call, I assumed they knew my number like some government organization and knew why I was calling to complain about my "new" grill. Which, I forgot to mention, had rust as well on it. After those wasted hours I finally had enough, and called corporate who arranged a return, and requested Home Depot pick up their busted grill. Once the grill was picked up, I was told to drive to Home Depot to receive my refund. Ok, great, so, I drive to Home Depot, and what happens next? Customer service strikes again, well sir we haven't received your grill, so we can't possibly issue you a refund at this point. Once it's delivered you'll have to come back. Alright, that seems fair, let's chalk it up to miscommunication between corporate and the local store. I return later that day, don't get me wrong I tried calling to confirm they received it but the minute I got put on hold I hung up. At around 8pm I returned, saw the same lady, who said the same thing the grill hasn't been returned yet. Without hesitation, I asked her if she had even looked and would you believe it? She hadn't. Say it ain't so Home Depot! After what felt like hours of waiting, she returned from the back of the store to much of my surprise, the grill had been returned. We could move forward with my refund. She logged into her computer, went to issue the refund and what's this? Home Depot's system isn't allowing the refund? She'll have to submit a help desk ticket, sir you'll need to come back tomorrow. Me and my thoughts, ok, well, IT systems can be funky it's no big deal I'll just drive 30 minutes back home and come back tomorrow why not. Mid day, next day, new lady, who says basically the same thing, can't issue the refund, there's a help desk ticket here to get help. What do you do, all you can really do is laugh at this, I told the lady no, I wasn't going to drive another thirty minutes back home just to come back later. I asked to speak to the manager or store manager, I considered calling my back to cancel the card and leaving it to them to deal with shady Home Depot. But, imagine that, she made one phone call and just like that, I had my refund. Odd how easy that worked. So, I asked myself why couldn't the last person make that phone call? Or the previous one? I don't know but that is why customer service isn't what it used to be. When I worked at Home Depot in college, you walked the customer to the item, even if it was from a different department, you found the man or woman that worked there that knew what this customer was looking for. You went that extra mile, because you were trained that slowes didn't. Well, it seems slowes, aka Home Depot's name for Lowes in their employee training system does go that extra mile. Anyway all jokes aside, this return debacle will ultimately make me think twice about ever purchasing from Home Depot again. read more

The Home Depot - Grill lid was unable to have a proper seal thus allowing for smoke, and heat to escape. - Hardware Stores Near Me - Oxon Hill, Maryland

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Husband love home depot like a best friend we go in the store to buy one thing and come out with the hole store

Do not get your appliances at Home Depot. They send out appliances that have been packed damaged and do not want to exchange them or help you out. I received a dishwasher that had no damage to the outside box or the packaging and the door and inside were bent and they insisted I had to go through GE the manufacturer. GE service inspected it and found it had been damaged inside and the whole unit needs to be replaced. I'll never shop at Home Depot again. You pay good money and they don't want to do the right thing. read more

0 rating! Home Depot and upper marble, and Waldorf Maryland I can't even put into words how awful their services they hang up on you they don't care they're rude they don't apologize for inconveniences they don't try to make up for it is the worst experience I've ever had in any retail business! 0 rating. read more

This location gives out bad information and refuses to return appliance that were brought from this store ( store number 2554). The store manager Jackie addressed me out of uniform and didn't even try to let me exchange the product because they have a buyers remorse policy which is crazy. I will never shop at this Home Depot again. I was the on 12/22/23 without a receipt and a store worker told me if I bring the receipt back they would honor it and today 12/24/2023 I returned and no one could help me. Stay away from this store ( 2554) go to Virginia it's across the Wilson bridge with better service read more

The Home Depot - Store number 2554 ( 6003 oxon hill Rd, oxon hill md 20745) - Hardware Stores Near Me - Oxon Hill, Maryland

This review is a salute to a salesperson at the Oxon Hill location of Home Depot. i came to this location needing an outdoor electrical box, etc. I did not have any luck finding the appropriate materials. Another salesperson went to look for Ms. Linda C. She arrived and immediately took the wrong products away from me and quickly located what I actually needed. I am 86 years-old but she was never condescending toward me. She went further and explained the difference between outdoor lights and indoor sockets. Additionally, she helped me select a motion device for outdoor use that was reasonably priced. All in all, she was wonderful. Sincerely, Sharon M. read more

I went to this Home Depot in Oxon Hill Maryland on 2/28/2022. It was horrible,,,, I don't recommend anyone to spend their dollars at that Home Depot. No professionalism totally disrespectful and be out of a lot of products. But the way they treat their customers is so diss respect full read more

Erica did a great job in the back with the tile work while her manager did not seem to know how to calculate square footage But thank you Erica you help me get the 2300 square-foot of tile I needed read more

The Home Depot - Hardware Stores Near Me - Oxon Hill, Maryland

Recently Home Depot had a sale on mulch which they do every year. We usually buy 20-30 bags from HD for our family property. Well this time, one of the bags had a brown snake in it about 12 inches long. Not knowing what kind of snake it was for sure (possible copperhead) we jumped into action making sure it would not be a problem. We notified the store manager, Nick, who simply stated, "oh that's a garden snake" and said nor did anything else. There needs to be a warning either on the bags of mulch or from the Home Depot, stating "possible snake, beware." This could have gone left and injured one of us. Nick could have shown some concern, remorse, an apology... or something. They also could have offered to comp all or part of our purchase, as we purchased mulch not snakes. read more

2/15/20- This review is called A Myriad of Missteps. I will cover a couple noticeable improvements before I get into today's experience. Home Depot completed renovations to make this store look modern. They also installed a parking lot surveillance apparatus to curtail the rash of vehicle break-ins. I visited this location early last week to obtain measurements for a home improvement project. After I paid the fee, I was told Home Depot would call me after the installers come out to measure and report back to the store. Installer came out on 2/7. I received an email on 2/11 informing me that the estimate was ready. However, I never received a call from the Home Depot specialist. I called on 2/13 and the rep informed me that he was working with a couple in the store and he would give me a call when he finished. No call... Today I visited the store to finally obtain the measurements and labor costs associated with a patio door install. One rep took me to another in the door section. That rep sat down with me and promptly took a phone call, after 10 minutes I got up and asked for a manager. Asst mgr arrived, I introduce myself, and proceed to tell him about my door dept experience. He explains protocol to me and said I can't just walk up, I need an appointment to speak with a specialist. I ask "What about the part of protocol that says a specialist supposed to contact me once measurements are available?" Asst Mgr: Someone dropped the ball... When I finally obtained the measurements, they were wrong! Official measurements list the height of my existing patio door as 48.5". They asked me if it's really a window then sent me on my way to contact the installer. I went through this exact same process at Lowes 3 weeks ago, except it was seamless. It shouldn't be this hard. DO BETTER!!!! read more

Excellent customer service!! Daveion saw me struggling and assisted me from the parking lot. He was very knowledgeable in the products i was seeking. Simply Phenomenal and much appreciated!! read more

The Home Depot installers damaged my countertop by trying to force the dishwasher into place. When I saw what they were doing I asked them to allow me to cut the laminate floor to enable a better fit. They told me that they have it installed and they were not going to take it back out. Before they departed, they turned on the dishwasher and told me to allow it to complete the cycle. Then they departed. When the washer completed the cycle, I opened the dish washer and it fell forward because it was not screwed to the counter. In addition, the installers charged me an additional $200 to install a circuit breaker outlet under my cabinet, and I noticed they did not reattach the airgap hose. To correct the unprofessional installation, I pulled the dishwasher out, cut the laminate to give it space then properly mounted it in place. read more

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The dumb bitch in the garden section gave me nothing but attitude and didn'T want to price check the aloe Vera. She was lazy and ignored me when I asked. Everyone there is so lazy, just shut the store down. read more

This is a picture of the Associate that was working at the paint counter on 10-21-22 @ 6:50 pm. She was very, rude and unprofessional. I waited for 10 minutes for an employee to show up to the paint counter to assist me. I called the store while in line at the paint counter asking for assistance. After a 20 minute wait the Associate told me that there were out of the paint needed to make my samples. She was very curt and rude! Her attitude was horrible and she acted like I was bothering her. This level of customer service is completely unacceptable. read more

The Home Depot - This is the Associate who was rude with a horrible attitude. She needs to be trained in customer satisfaction. - Hardware Stores Near Me - Oxon Hill, Maryland

I went in early, about 6:30 a.m. today, to make a couple of quick purchases. I'm at an age that makes it risky for me to break my quarantine from Covid 19. I am very careful when I do go out, which is rare. I saw two employees whose mask was below their mouths! One was walking the floor near the checkout area and walked past me. I was not pleased. The other was a cashier. When I told the young man who was directing people in the checkout area that a cashier did not have her mask on he said some unresponsive nonsense. I did a self checkout and managed to avoid her. There were a couple of customers who had their masks off in the store as well. Since there was no greeter at all to remind people to keep their mask on (obviously the signage out front is meaningless to some people) and the staff can be careless, I will have to try Lowe's next time if I am in great need of supplies. read more

Hello all! I do NOT recommend this Home Depot store! Their customer service and respect for customers is very poor. Today I went to Home Depot here and I wanted to purchase some charcoal and Lighter fluid I went to the customer service station to 1 pay off my Home Depot card and see if I can also check there since I am already there. As I was waiting in the line for CS my daughter was standing in the flat cart to look at the plants. And. A Lady Shouted. " please get down!" At my daughter so I went over to the lady to ask her why and she said it is a safety issue. I understood and continued to pay off my card and checkout but there was a light skin possibly young in her 20s Had an attitude with me because my daughter was standing on the flat cart And I told her I wanted to check out and pay off my card and continued to say that I couldn't do that even though I live 3-5 mins from this Home Depot and I come here all the time and have done this multiple times. Anyway long story short we sort of figured out the situation! No hate to the manager we was a nice man as we were walking out. Of the store I told the light skin lady that had an attitude to have a nice day and rudely she said the same. So at the end of the day this Home Depot is not recommended at ALL and I hope that light skin b**** that had an attitude go back to her parents house to find some manners! PS i tried not to rate this his place any stars but it's. Required read more

Today at approximately 11:30am I walked inside of the nursery center at the Home Depot in Oxon Hill Maryland. There were no customers at the time inside. There was a cashier in the cashier booth and standing with her a gentleman in a red jacket that I have seen at least a dozen times. I was pushing a flat bed cart and I asked him where the mulch was. Now I knew where the mulch was. I really wanted to asked him to help me right then and there but something about his demeanor made me hesitate. His response was "where the mulch at?" I said yes and he just pointed in the mulch direction. I pushed the cart over to the mulch and figured if he saw me trying to load it he would come and help me. No such luck. When I walked over to asked him directly he had disappeared. I asked the cashier where he had gone. She came from behind the booth and went outside to look for him. She came back in and said the she could not find him but that she would call him. She called someone on the store phone but she made no announcement on the store intercom calling for help in the garden center. After 5- 10 minutes went by, I went inside to the customer service desk. I asked to speak to a manager. No manager came out so I went back out to the garden center to see if the guy maybe went to the rest room or something. After 25 minutes of just walking around pleading for a manager or any kind of help, I called the Waldorf Home Depot. A customer service rep at the Waldorf location named Kimari stayed on the phone with me while she tried to locate a store manager at the Oxon Hill location. Kimari reached someone and told me that a manager was coming up front. While the assistant store manager named Derrick was approaching, out of nowhere the man from the garden center walked up. I asked him for his named and I asked him why did he walk away when he knew I needed help. His response was that he was a vendor for Hopewell Nursery, he did not work for Home Depot and that he did not have to help me. Now Kimari from the Waldorf location is still on speaker phone with me listening to all of this. So I said to her so the guy from Hopewell could hear me....Listen this is the guy standing in front of me and he says he is a vendor and he does have on a Hopewell jacket so I am not going to say anything to him I am going to deal with the manager standing here. By this time Derrick the assistant manager had walked up and was listening. In the middle of me speaking with Derrick another manager named Mike walked up. Mike is the garden center manager. Both managers co-signed what the vendor guy said. They insisted that he is a vendor only and that he do not help people load mulch in their cars. The problem with that explanation is that I watch this same exact guy load cars every time I am in this store. I let them know that he is the same exact guy that loaded my car this same time last year when I brought mulch and Knockout roses. I even tipped him $6.00 last fall. I also told both managers that I saw this same guy loading cars before I even came into the store so...why were they making excuses for him? They both just looked crazy and started making up nonsense. Derrick was unconcerned, he even chuckled and said that if I remember the vendor from last year I have a good memory. After standing there for 5 minutes, neither manager apologized for this guys action, they only kept saying that he was a vendor. I finally said to Mike, okay if he don't load cars then you do it. Get me out of here. I have been in here almost an whole hour. As Mike and I walked from the store's front end into the garden center, I expressed to Mike that they were not being honest about this guy not helping customers load their cars and that I would keep coming back every day and record him, to prove it. Mike told me that he is not suppose to help anyone load their cars with mulch.. He is just helping but, they tell him not to do it and he does it anyway? I told Mike what he was saying made zero sense. You have an employee specifically doing something for at least 2 years (that I know of) that you guys tell him not to do and he does it anyway? Turns out I did not have to keep returning for a week to prove that they were not telling the truth. As Mike pushed my mulch to the cash register guess who I recorded loading mulch into a customers trunk? Yup, the guy from Hopewell Nursery that two managers minutes prior had told me that was not his job. I took pictures and videos. In regards to the merchandiser from Hopewell, I have been a Independent Contractor for over 29 years. I have completed many resets and new item cut- ins, at many Home Depots. Never, ever was I allowed to look at someone and say "I don't have to do anything because I don't work for the store". If I could not help someone it (was) my job to alert a store associate to assist that person. Also, this same guy has helped me and my husband more than once so, I really do not understand what today was all about read more

The Home Depot - Manager just said the guy was a vendor and loading mulch was not his job.smh. - Hardware Stores Near Me - Oxon Hill, Maryland

I would not recommend buying a Penske truck from Home Depot. My first experience I ordered it from Springfield my experience was great. I ordered from Oxon hill because it was closer to where I had to go. The first truck i smelled urine before she opened the back. When she opened it theres was puddles of pee in the truck. I asked for a new truck. The second truck also had pee in the corner. There were piles of tobacco, Mcdonalds cups and trash. I kindly called Penske and asked for my money back. I didn't catch her name, the employee with blonde and pink dreads was very nice and went above and beyond. She kindly swept the truck and sprayed disinfectant. There are men hanging around harassing me anytime I come to this home depot. There needs to be a lock on the back of these trucks. The store manager should be ashamed of the conditions of the trucks. Even if they are just a third party renting trucks. I will never buy a truck at this location again. read more

I special ordered hardwood floor in July .. it took 6 weeks to get the material. it is now sept 23 and the material is still in my living room floor. Started with ACS sending guys that could not speak English to my home. Complete communication barrier. Then the guy Babbles there's not enough material. Home Depot sent someone to measure prior to- so that should not be an issue. I've been trying to get in contact with managers due to the wrong color stair nose wood was ordered. Spoke with Rhonda who claimed she would get this taken care if but of course she hasn't even called once. Tangela has been a help. The only issue is you can't get to the workers via telephone .... the phone rings and rings... I am pissed.. u spent almost 10K for this project and it's been the most frustrating experience ever. I WILL NEVER DO BUSINESS WITH HOME DEPOT AGAIN. After this project is complete I am done with them. I almost want to call Bank of America and dispute this. I WOULD NOT rECOMMEND HOME DEPOT! read more

There's barely any cashiers they just stand there . I didn't know people need help getting in line like we special or something they completely useless and take up time instead of being a cashier. Only 1 cashier. read more

I love Home Depot but this location sucks. Very dysfunctional, you won't be able to find anything. And there's absolutely no help from employees, they all just stand around and say "I don't know" or point you to someone else who never ends up coming or says "I don't know" either. I've seen customers helping each other out instead of asking for help from the employees there because they actually don't know or don't want to help anyone. Customers have said to other customers "you should work here instead of them since they don't know anything." Most things are always out of stock or they're too lazy to restock. There's a Lowe's 10-15 mins away, worth the drive. Go there instead. read more

Aloof, dismissive, unprofessional culture at this location. It's starts from the management all the way down to the stock persons. Unhelpful and sometimes outright rude, the staff acts as if the customer is getting in the way. They have ZERO respect for their main customer base. read more

I'll start by saying that when I go to Home Depot, I expect for the folks that work there to know the store and have some general knowledge about what I might be looking for or working on. This has been the case at just about any location that I've ever been to nation wide. That wasn't the case during my visit today. I was already irritable about the line and the crowds of people, but it's Saturday so I guess that's to be expected. Anywho, I walked around for a bit looking for what I needed with no success so I asked a woman in the orange apron where the shelving section is and this is what she said, "It's somewhere in the back" while not even stopping or even looking at me. I asked if she could give a little more direction. She said that she didn't know and that she's just a cashier. That is absolutely ridiculous!!!! I don't care if it's your first day, it's your job to help me. I can understand if you forgot or simply don't know for some reason, but your refusal to help me is beyond unacceptable. I wish I had gotten her name. I finally back the shelving "in the back somewhere". As I was standing in line I saw an employee with her shirt rolled up exposing her full stomach and long blue nails. I'm sure those are not to the appearance standard policy. It was just a mess in the store. I remember growing up and going to Home Depot and employees approaching you to ask about your projects and if you needed help and guiding you to what you needed with a smile. I guess those days are over. read more

5 stars for the associate who helped me to deal with an abusive and abrasive customer. This man's behavior and language towards women is shameful. Thankful for the associate who made me feel safe and calm. read more

The self-check out was the best thing about the experience. I'm not being shady but it was super quick and people seemed to overlook it because there were people standing in line for no reason. It was fast, the machine accepted all forms of payment and I was in and out. The problem is that other than a vendor, who directed me to the aisle I was looking for, no one assisted me in the store and I needed assistance. I looked around and another person in the aisle needed help but couldn't find anyone. That's not the first time that had happened in Home Depot so I helped myself out and I am hoping my educated guess pays off. read more

Okay, let's understand something there is no other nearby Home Improvement Stores in the Area. Lowe's is not close. So this store gets punished from DC, MD and VA. It tries to keep up (stock wise) but because of the volume, it sometimes is a mad house. But I give it props, for trying to keep up... One more thing read the reviews, the common thing is that it's convenient. And that is the problem. There are no other stores like it in the immediate area. So everyone in the area goes there. The store is way over worked. read more

A nice building but not that good costumers service we asked 2 and then they didn't have the item in stock 20 mins wasted!!!I could've been cooking dinner for my family also the parking lines are very faded so I could barley see my parking space plus there was trash everywhere in the parking lot they need to do better! read more

Never fails to disappoint, occasionally satisfying your Home Depot needs. If the employees tried at all to do their jobs maybe the shelves would be appropriately stocked. Ask for help at your own risk, you are very much on your own at this location....I have personally stocked the shelves at this location to find what I'm looking for and I'm not an employee....... read more

I walked into Home Depot today to notice that a good employee named troy he helped me on what I was looking for a very respectful and very professional and he showed me where the bathroom is and he bent me over it and he fucked me in your Home Depot bathroom five star rating read more

I needed some supplies for my garden and decided to go the Home Depot in Oxon Hill, Md as I was I en route to my home. The Oxon Hill, Md, Home Depot is disorganized and is a trip hazard store. Merchandise was located all over the sales floor, ladders was in every aisle blocking merchandise and the sales associates were not helpful. I stopped an Assistant Store Manager and told him that his store was disorganized and was in need of cleaning and restocking. read more

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This location is near my home and have the worst service ever in general; but I'm going to focus on my specific issue. I ordered customized blinds in March ...no one told me that my order was going to have to be paid in full before my items could be sent to the store. I was told that I would be notified and at that time I would have to come in and pay. I got a call thinking my order had came and I needed to pay. The order didn't come, they wasn't sure who called me, but did tell me I needed to pay before the order could be sent to the store. (This was in April) I paid...didn't make a fuss. My order was supposed to come in May. Here we are in June, I have not been contacted regarding my order at all....where are my items!??? So eventually someone was able to tell me that my items were delivered to the store around May 20th ( it's now June )no one contacted me to say anything. 3 store visits and several phone calls later...I was able to speak with a manager who informed me that she will leave a message for her installation staff. I don't see how this is going to get the blinds to my house and installed?? I specifically asked that I get a speedy install date since this process has taken so long and the staff dropped the ball. At this point I am sorry that I opted to go with this company and never again. I am going to pay my re-stocking fee and take my money some place else where the take pride in their service. Home Depo service is trash ultimately they can't handle the demand put on them by customers they are contracting out and these contractors are letting the customers & company down. read more

This place is very disorganized. Out of stock for stuff you would expect and come to the store for. People seem not to know about the stuff they sell. Only would come here because nothing else close by. read more