Great to work with and Dan I very honest about his prices upfront. Give him a call and you won't be…read moredisappointed.

I reached out on Yelp after the installers contracted by Costco botched my dishwasher installation…read moretwo times. In just 20 minutes, Dan installed the dishwasher correctly. Dan was easy to communicate with and his estimate was exactly what he charged.

Amen was fantastic. Fixed my dryer with no problems…read more He responded in a timely manner, and arrived promptly the next day. Excellent service.

My ten-year-old Ariston washing machine made extremely loud noises when filling with water. A day…read moreafter touching base on Yelp, Amine was on-site and determined that the issue was two water valves that needed to be replaced. I ordered the valves from an online retailer he recommended, and a week later, he made the repair. I've run five loads of laundry within 24 hours of the repair, and everything appears to work correctly. Thanks, Amine.

Update to my previous review: I was contacted by the business and was told that the reason for…read moretheir lack of communication was due to being a victim of a cyberattack. As I had no other way to verify this, I took them at their word and accepted their explanation. For full transparency, however, it is worth noting that this communication came less than 24 hours after I had posted my initial review. The repair technician arrived at my home the same day, and spent approximately 90 minutes going back over the previous repair work and going much more in-depth in this second go-round. After completing the work, he explained what he did, what he found, and then ran a cycle through my dishwasher. The next day, I ran another cycle, and the leaking issue had been fixed. As I am someone who does believe in giving people and businesses second chances and opportunities, and because I have seen them perform excellent and professional work before (see my original review), I am likely to give them my business at least once more to see that this experience is an outlier and not their typical course of business.

Friendly, prompt, and honest. Came out same day and did a very honest assessment of my fridge…read more Told me the exact issue and proved it to me.

Highly Recommended!…read more The technician is a true professional with an impressive understanding of the inner workings of appliances. This is second time using them and great quality work every time!

I reached out on a Sunday and received a message very quickly regarding scheduling the next day…read more Received a diagnostic and repair service for dishwasher. Will happily reach out for future needs.

This is my second time reaching out to Quality DC Appliance Repair - this time for a dishwasher…read morethat died on me. Mohamed offered a same-day inspection, quickly diagnosed the problem, and scheduled a follow-up once he had the parts. With parts in hand, he quickly remedied the issue, explaining the cause and the fix in full. He was very transparent about his pricing and was graciously flexible on the up-front vs. total cost split. A few days later, we actually encountered another issue with the washer (not his fault) and he came out quickly and remedied the new issue as well, and we're all up and running again! He's always prompt, incredibly friendly and professional, and I'll continue to rely on him for our appliance needs.

If there were a 6-Star option, I would give Quality DC Appliance that level of quality and…read moreprofessionalism. It's been hot & my central air just stopped working. Quality DC sent Ben over and he found the problem right away. In 1 day, he got me the part and fixed it. And this was no small job. I have an older central air unit with the AC on the roof and the fan in my crawl space. He got in the crawl space and figured it out. Almost more importantly he explained exactly what was wrong. I had water in the pan... why? The fan died. So my unit was freezing the dead fan & when it thawed, the water would fill the pan, set off the sensor and kill the power. Also, my unit is old. I bought the house 7 years ago and the AC was already there. I know the last owner. He didn't install it either. Ben got the right motor in 1 day. The price was perfect. I googled the motor price and he charged me the bottom dollar. I even had him over to flush the coil 2-days later. I trust this company and I'm going to tell all of my neighbors to exclusively use them. A++

I requested a service on Sunday night and a technician ((Alex) arrived at 10am Monday. Delighted…read morewith their quick response! Older LG w/bottom freezer wouldn't get below 20 degrees (0 recommended). Ends up freon pressure was low; Alex performed a system recovery of the old refrigerant and replaced with new. He was finished in 1.5 hours and temps are returning to normal. Price was fair @ ~30% of replacement cost of a new fridge. Alex was personable and emphasized giving Smart Steps a call if the repair doesn't hold. Very pleased with my experience. Looking forward to frozen ice cream vs. "soft scooped."

My freezer was building up Ice on the bottom. They came the next day after speaking to an AI…read moreassistant after hours. They assessed the issue and had a resolution quickly. Ordered the part and came and fixed it when the part arrived. They gave us some maintenance instructions on how to prevent this from happening again. I would definitely recommend them again.

I called S & E to fix my ice maker on my Magtag. Sami came out and was very knowledgable &…read moreprofessional. He quickly diagnosised the problen after another company had been out & told me everything was fine & just put lubercant on the gasket & charged me. Luckily I found Sami with S & E. He not only fixed the problem but throughly checked my frig. I would definately call Sami again. He is honest & knows his craft. Thanks, Sami, Annette S. Gaithersburg

SCAM. Sent people with no uniforms, unmarked vehicle, no tools, did not provide estimate before…read morerequesting payment and were physically intimidating (blocked the driveway so no way out). Did not even provide an invoice of services performed. They have at least 4 websites, phone numbers to the company change depending on what browser and IP address is used to access the site but person answering the phone is the same. They have no professional licenses in Maryland (use DLLR license look up), but they have a business license under Sam Khalladi in Burke, VA. When I called to ask for their license number the guy said they have two technicians who are out of the country for a month so won't be able to provide services. This is his other yelp site. Weird. Says business is closed but the website link is still active and so are the phone numbers. AVOID. https://yelp.to/FuVA7aHGoS

I am very happy to recommend Atlant Appliance Repair (Erik A)! Over the past month I hired Erik…read moretwice: once to diagnose my Dacor oven and once to fix a Sub-Zero refrigerator leak. In both cases, Erik was quick to respond and easy to schedule the appointment. In case of the oven, no repair was required but Erik provided excellent recommendations we are very happy with. In the case of the fridge, Erik was able to quickly repair the leak. The cost in both cases has been more than reasonable. We will definitely rely on Atlant Appliance Repair in the future. Thank you, Erik!

He came to inspect my dryer booster fan and ended up breaking my access panel. Instead of telling…read moreme what happened, he tried to push it back into place as if nothing had occurred. That was disappointing and unprofessional. His pricing also wasn't transparent. A complete replacement booster fan costs around $400, yet he quoted me $350 just for the motor, without clearly explaining the pricing or why it was so high. Overall, the experience was very unprofessional. Communication was poor, the estimate lacked transparency, and I was left with damaged property that wasn't acknowledged. I would not recommend this service. If you're looking for fair pricing, honest communication, and professional workmanship, I suggest looking elsewhere.

I called in the evening and Leo and Carlos came the next morning at the appointment time. They…read morediagnosed the problem with our refrigerator, gave us a reasonable price and fixed the problem right away. They are professional, courteous, thorough in their work and keep a clean work area. We will call on them in the future if needed and will recommend them to our neighbors.

I had a great experience with Leo. Communication was excellent; response to our service request…read morewas prompt, and his evaluation of the problem and recommendations provided us with choices. Will definitely call Optimal again when there is a need.

Provided s/n and model # via email and described the issue. They showed up with a replacement…read morepart, swapped it out, and all was done quickly and efficiently.

I called for a failing refrigerator, and then I accidently texted my info to the wrong #. He called…read moreme back anyway in about ten minutes. I explained the problem and he recommended cutting my losses and getting a new refrigerator, which I did. Plus he had recommendations for models. I really appreciate his honesty. He could certainly have come by, charged me for a service call, and then told me that it was hopeless. five stars!