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    The Home Depot

    2.5 (411 reviews)
    Open 6:00 am - 10:00 pm
    Updated over 3 months ago

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    Reviews With Photos - The Home Depot

    Outside
    Annabelle R.

    The fruit flies are back and more annoying than ever, so I had to pick up some new fly traps last week. Home Depot in Sunnyvale had the product I was looking for (Terro liquid bait), but the layout was different than other store locations, pest control not along the wall aisle near the garden center, so it took me a few minutes to find with no staff nearby to ask. Also, lots of registers were closed, and there were actually lines of customers for both self checkout and the regular checkout lanes, on a Thursday. Luckily, the wait wasn't too bad and I didn't encounter any problems on my way out.

    Home Depot location is organized
    Brandon L.

    My wife and I stopped by twice this week - once to return an order made online. We went around 8pm on a Friday night and there was no wait for customer service assistance. We stopped by again to buy a light switch. They have a decent selection and the store itself is pretty well organized (the aisle locations for items on their app are accurate). We did have to ask for help since a lot of the light switches were locked up, there were no buttons to press to request assistance so I had to wander around a few aisles before finding someone. They were friendly, but it's always inconvenient to find assistance around a Home Depot.

    Some material to install
    Perhaps U.

    I had wonderful experience in here, order online and pick up right away at the store. I am happy that they have the material for me to install when I order.

    Water puddle

    Mz Yvonne was wonderfull and exstremely helpfull.100 percent customer service!!! By the way i forgot to mention , do to the no sleep for on this trip. yall have a leake somewere in your boxtruck. My boxes were all wet but i cant be mad. Thank u,Ed

    I ordered Andersen 100 Series windows and a patio door in all black through Home Depot. While the windows came in as expected -- fully black and consistent, the patio door arrived with a gray track, which looks completely mismatched and honestly, very bad next to the windows. I brought this to Home Depot's attention and showed them photos. Initially, the manager seemed surprised too. But after contacting the manufacturer, I was told that this gray track is "by design" and the only option available for this product line. When I tried to work with Home Depot for a solution, they refused to accept a return, and request me to order with E series which is much expensive. Eventually, they even stopped responding and handed off my calls with no clear answer. This experience was really disappointing. If you're looking for a clean, all-black look, avoid ordering the Andersen patio door from Home Depot -- the product is inconsistent, and customer support was unhelpful.

    parking area
    Umudi O.

    Home Depot Sunnyvale is getting worse and worse. I needed a truck to move my office. The truck is available for rent there. Customer service said they couldn't find the key and wouldn't do anything. They don't care about their customers

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    7 months ago

    Juan Carlos and Mustafa made a great delivery. They were careful, pleasant and answered all my questions. Great job!

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    1 year ago

    Alfonso in lumber is the best cutter I've seen ever fantastic job everything was very precise!

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    Page 1 of 11

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    Review Highlights - The Home Depot

    Just went this morning to The Home Depot on Kifer Rd in Sunnyvale.

    Mentioned in 6 reviews

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    Outdoor Supply Hardware

    Outdoor Supply Hardware

    4.1
    (24 reviews)
    2.7 mi
    $$

    We have been going to this hardware store since I was a child when it used to be called "Orchard…read moresupply hardware". They've got a little bit of everything. And we were happy to see that it returned and reopened in the neighborhood. Because it's usually more convenient than going to Home Depot or Lowe's. We prefer to support our smaller local businesses as opposed to the big warehouse stores. Do keep in mind that a lot of things are going to be priced a little bit more expensive. Kind of like when you go to farmers market or buy organic food at the grocery store. Smaller and local equals paying a little bit more. We frequent this location almost every weekend. It's clean and well organized. And definitely doesn't get a lot of traffic, which we actually prefer. No long lines to worry about.

    We've been visiting this store for our hardware/gardening needs in recent years. Although it's a…read morebit out of our way, we enjoyed coming to the clean, spacious store with easy parking and especially for the friendly services. Our 'antique' wheelbarrow desperately needed to be replaced; the smaller ones displayed on the storefront looked like a good fit for our need but were kind of scratched up. When we mentioned to the young cashier (I think his name is Tyler) about the scratches he was very pleasant and immediate offered to look for a cleaner one in the back. in a few minutes we received the one without scratches and were very happy again with the product and excellent service. We'll be back again soon.

    Photos
    This is their actual hours.  They close at 6pm on Sundays contrary to what is currently listed on YELP.
    This is their actual hours. They close at 6pm on Sundays contrary to what is currently listed on YELP.
    Outdoor Supply Hardware
    Outdoor Supply Hardware

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    Portola Valley Hardware

    Portola Valley Hardware

    4.6
    (27 reviews)
    10.4 mi
    $$

    Small store but super knowledgeable staff that is helpful and professional. Don't hesitate to stop…read morein if you need anything. If they don't have it, they will tell you where to find it.

    Over the years I fly to San Francisco and stay at my brother-in-law's home often spending numerous…read moredays carrying out handyman tasks around his yard and home! This year was no exception as he had a number on jobs on his 'to-do list'! #1 task- Replace the old wooden post metal mail box! Needless to say, he didn't get his new mail box to match the structure fitting that were there already! So, how do we solve the mismatch? He, now my not-so-favourite brother-in-law, says,'let go to Portola Valley Hardware as they always have a solution to my handyman problems'! We go to PVH and the friendly staffer at busy front counter cheerily says to go down Aisle 7 and I'll have Bob waiting to assist you! And there he was! Bob listened to our 'Mailbox' dilemma then offered a plan that efficiently put into action and solved our problem with a little custom carpentry and, voila, we left ecstatic that we could now complete installing the mailbox per his creative skill set! Thank you Bob and PVH staff for going way and beyond in ensuring you looked after our needs and sent us home totally satisfied! Hmm...what made my favourite -in-law most pleased and excited was that his bride was absolutely ecstatic at the awesome finished new mailbox! WELL DONE/5! Respectfully, Dave C. Kelowna, B,C. CANADA

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    Portola Valley Hardware

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    Lowe's Home Improvement

    Lowe's Home Improvement

    1.9
    (858 reviews)
    0.6 mi
    $$

    I am frequently making improvements to my current living space, an ground floor apartment close to…read moreour grandchildren. The recent rains have made a quagmire of the garden space in the adjacent porch area where I park my e-bike, and have been dumping soil into the trench. However, my much better half suggested that pavers would be a better fill, and this superb Lowe's has exactly the best product: 12 x 12 x 2" all-weather concrete blocks. Once placed, The high durability ensures bike tires will NOT sink into a wet trough, which ends up getting tracked out into a large waiting area or possibly inside. At the other end, obtaining the pavers was remarkably easy. I went to this specific Lowe's in Sunnyvale because it is the only such store that has an exterior sculpture on its wall that shows the evolution of construction (improving our lives/landscapes) AND the building materials inside make it possible. After motoring to 811 Arques and parking, I pushed a heavy duty cart to the garden center and loaded a dozen of the aforementioned pavers onto it. Time to pay--another critically important step in making the repair, and another reason I always go to Lowe's. I am a Veteran and once registered in the system (my home is in El PasoTX-USA), I am recognized as a Veteran at Lowe's World-wide. The discount is always appreciated, and helps drive down overall costs. I have always been helped by the associates, especially at checkout. Not only do they ensure that the computer system recognizes my status (all of us have dealt with machine failures!), but there isn't anything they won't do to help the transaction to go smoothly. With my dozen pavers, Associate HANH cleared the aisle/facilitated ease of purchase. He represents the always-helpful (and frequently essential) associates, whose service make the shopping experience at Lowe's fantastic! Thank you HANH & LOWE'S‼

    Ordered a garage door opener and installation labor…read more Initially, I asked for someone to come out and inspect the unit and provide recommendations. Lowe's associates said that wasn't necessary and to just buy a unit and schedule installation. That will come back to bite me later. After ordering, for almost two weeks there was little communication on the orders status or any progress. I had to call multiple times to confirm appointment date, and the technicians then missed twice (without any notice) before finally coming out. On the day of the install, the technician did not do any assessment and installed the opener. He even said there was an additional part needed, costing an extra $70. When all was said and done, the technician showed me that the opener would not work on my particular door and that I either needed a different unit or a different door. This could have been avoided if we had a proper assessment in the beginning. Furthermore, the technician said it was not his responsibility to uninstall the unit. So now I have to schedule a follow up appointment just to uninstall the unit, likely costing me more money. Do yourself a favor and go through a different company. This has been too much of a headache, cost me money that I likely won't get back, and I don't even have a working garage door.

    Photos
    It's much darker than it looks !
    It's much darker than it looks !
    Exterior: paver placement
    Exterior: paver placement
    My product return was denied because I didn't have my receipt for a cash purchase.

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    My product return was denied because I didn't have my receipt for a cash purchase.

    The Home Depot - gardening - Updated July 2026

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