Amazing! Professional! Comfortable! Glad to find someone who cares about my skin and can teach me the best way to care for it too.

I'm back with my annual 5 star review update! Nicole is still the absolute best to do it and her kindness and expertise make this experience worth it every single time. I've been coming for years now and it's amazing how minimal the pain is and I truly credit it to Nicole's many years of expertise. The environment is clean and peaceful, she curates a great vibe to relax you for your service. As long as I am in the area Nicole will be my go to for any and all waxing needs. read more

I visited The Hue Solution for a facial. Nicole was friendly and welcoming, and she made sure I felt comfortable. She explained each step she performed along the way, and educated me on how to best care for my skin in my home routine. I am looking forward to my next visit. read more

Had a wonderful facial here! I came across a Groupon for a facial. The location is easy to find, very clean, and organized. It was light, airy and peaceful. The facial service addressed all my concerns and questions. I loved it! There was no upselling of products which I appreciated. I was able to book online which was quick and efficient. The website gives a lot of details for each service so you shouldn't have any questions. Highly recommend! read more

I purchased a package deal where you buy a wax and a vajacial and you get a wax for free. She uses a wax that she makes herself. I got a Brazilian and underarms. The process itself was smooth, although there were a couple of spots that she went over more than once with a wax strip. My skin didn't take kindly to that. I've been to places where they'll switch types of waxes if it won't get the hair, but wax strips can definitely cause pigmentation in women of color. The conversation was great during the wax and she gave me tips about the locations of my acne and what it meant/how to fix it and a 2 day sample of a charcoal mask and a soap to use. She definitely makes you feel at ease, and is efficient if your skin can take this type of wax. The wax itself was good in that almost every hair was removed, but the dark underarms and vaginal area isn't the nicest. The peeling and flaking of my skin afterwards also was..... actually very upsetting. She told me that sometimes this could happen with waxing, but this degree of hyperpigmentation has only happened one other time to me (when I was burned) and I've been getting waxed for the last seven or eight years. This, feels like I was slightly burned again. To a skin peeling cros She offered either a refund or a free service along with the services I have purchased. Which basically means instead of the free wax I get a free lightening peel on both spots that were waxed. I personally think I should be not only refunded, because no one wants to pay and tip for pigmentation, but restricting it to one free service when it comes to pigmentation doesn't seem fair, especially when the service hasn't been performed and we don't know the results of yet. But I also should receive help until the damage done is fixed. She also offered a free gift of a lightning package until we could begin peeling. I thought it was super nice or her, but that was 2 weeks a and I have not heard anything else from her. I was so excited to find a woman of color to support, but the Hue Solution was a Hue problem for me :( I will update if peeling/lightening is done and show the results. I waited for a fair amount of time before leaving this review. I don't think the customer should have to consistently follow up for an issue to be resolved. She immediately answered me. It's true. But took two weeks as I said, to respond about the lightening package she offered. Didn't let me know it would be late or anything else. In her response she said it took 10 days to arrive but she took an extra four days after that to actually contact me. I said that I was simply notifying her of what was going on after I sent her pictures of all of my pigmentation, and I got an attitude in response. I understand that she is trying to save face for the sake of her business, but let's not lie, I can post screenshots. She gave a refund, some attitude, and emailed me her insurance information, that I never got. read more

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Excellent Brazilian and thigh waxes by Bri. It was easy to make an appointment online even with the Groupon I had for my Brazilian wax. Bri followed up with me by text message moments after I made the appointment and I was able to add the thigh wax service seamlessly. I wasn't sure what to expect when I arrived at the location. It's like a house that has been transformed into business. I actually drove past it at first. I'd recommend having a bigger sign or maybe larger font. Had to ring the doorbell at the front door and someone let me in. When I walked in, most of the lights were off so I felt a little unsure. However, once I got in the room with Bri/on the table I felt more at ease. Bri kept great conversation with me and expertly removed my unwanted hair. It hurt much less than at other waxing studios I've been to and we were through in an appropriate amount of time. She even gave me a little sample of body scrub to use for prevention of ingrown hairs post-wax. Overall, I had a great experience with Bri and feel confident recommending her/this black-owned business to anyone looking for a wax. read more

I decided to book my Self Care Sunday appointment here before the new year after researching local Triangle African American estheticians on Yelp. This year I vowed to do things differently and commit myself to taking better full care of myself. Nicole came highly rated with reviews highlighting her 20 years in the skin care game. She started off with an assessment using steam and a hot towel. She discussed my skin type, pores and presence of acne. While wearing a mask daily during the pandemic my skin has been craving TLC I have not been able to do on my own. I had the acne facial. She used high frequency, extractions, a sonic scrubber and a machine that zaps away imperfections. I love that she uses Q-Tips for extractions. This is far less painful than the metal tools some estheticians use. She really helped with clearing the black heads I had been walking around with forever. While she applied a green tea mask, I received a relaxing shoulder/ neck massage with perfect pressure. All of her products smelled delicious. I learned that Vitamin C , oxygen and proper toner and sunscreen are key to a healthier skincare journey. I can't wait to return for a microdermabrasion facial. When I got up from the spa bed I felt my skin exhale from the months of congestion it's suffered. Nicole gave realistic tips on daily skin care routine. She did not try to up sell me at all. I purchased the exfoliating cleanser & lotion products from her to give my skincare routine a makeover. I Love that the ingredients are organic/ vegan. Why should I spend tons on products in cosmetic stores/ sites that are ineffective and take up shelf space at home ? Nicole was professional, punctual and I felt the experience was truly relaxing. From the essential oils to the calming music. Make this your self care Sunday destination. She also offers a plethora of other spa services. read more

I love the results! Booking was easy and the service lasted for about 25 minutes!! I will be back !

I first went to see Nicole at the Hue Solution with a Groupon over a year ago. Nicole is professional, she explains everything she has in mind for your skin type, even if you have had facials before. She's gentle but EFFECTIVE. When I first moved to NC from FL I went to a few estheticians, none had cleared up the stress acne on my chin like Nicole did! Now a year later, she has made my skin GLOW with the acne facials and microdermabrasion being done every other month. I have also trusted her with my eyebrows, and I don't trust ANYONE near my brows, she shapes them perfectly. Disclosure: I did dedicate myself to her every other week to clear up what I had, it was all gone in about 8 weeks. Everyone is different, so keep that in mind too, but as with most things, consistency is key! read more

A well-deserved 5 stars! No matter what services you book, you'll be glad you came to Hue Solution. I've gotten multiple facial services and over the last few months, I've seen a great deal of improvement in the overall texture, tone, look, and feel of my skin. Each aesthetician is very knowledgeable on skin health, give personalized treatment recommendations, and are very kind and thorough. I've also really enjoyed each of their organic products I've tried. My massage from Andrew alleviated some recurrent back pain, I'm excited that they now have this service and plan to book again. read more

I had a really great experience. Coming here made me realize that I need to invest more in my own self care and self maintenance. I arrived to their beautiful North Durham location; a bright and airy building with ample parking in the back. Today I chose the facial treatment/service, which was wonderful. I was greeted warmly and check-in was quick because I completed the consultation form prior to arriving. The environment is calm, relaxing, with aromatherapy scents throughout the building. My esthetician was friendly, and kind. I'm 7 months pregnant so she lifted the table and added a pillow under my knees to make things more comfortable, which was greatly appreciated. She did a wonderful job with my facial, and suggested products and services that would help with my dark spots. I left with vitamin C serum to try at home. I love spending money with black owned businesses. I highly recommend, and can't wait to return! read more

I have facial psoriasis and very sensitive skin, so I tend to avoid skin-related spa treatments, but a friend had just gotten a facial and her skin was GLOWING so I was inspired to book an appointment. Plus, I was noticing a lot of blackheads and kept making myself bleed/scar when I tried to remove them myself. Nicole uses all natural products which were gentle on my very sensitive skin. The royal facial was a great starter facial for someone like me (I've only gotten a facial once before and it was about 8 years ago for a friend's bridal shower!). She was very communicative about my skin issues, and she also assured me that my skin was great in many ways, which felt really nice! She didn't shame me into getting treatments more regularly or using more products (I barely use any products on my skin). After every product she introduced to my skin, she checked in to make sure that it wasn't burning or hurting in any way. The one product that DID make my skin burn (the sunscreen), she wiped off RIGHT away and then reapplied the gentle moisturizer. My skin felt a little raw coming out of the facial (partially probably bc of the slight rxn to the sunscreen) so I was a little worried, because my psoriasis can flare up quite easily, but by the next day, my skin was TOTALLY smoothed out, my psoriasis was no longer red and all my pores looked tight and clear. My girlfriend kept joking that I looked like I got a facelift, lol. read more

I had The Microdermabrasion Facial Sept 11, 2022. OMG I tell you that my face felt amazing. Bri has magic hands I'm definitely will be going back. I have sensitive skin but none of the products she used on my face did not break me out. T This the first time that I have had a facial in a longtime that my face felt that good. he Hue Solution is easy to find. They were 10 minutes from my house on Guess Rd. Vanessa J. Wilburn read more

I had a great first appointment. Nicole is very knowledgeable and explains each step of the facial process. I would definitely recommend if you are trying to get your skincare routine on point! read more

I had my first waxing appointment with Brianna. She was wonderful and did an amazing job. It barely hurt and was super quick! Would definitely recommend :) read more

I highly recommend The Hue Solution! Nicole is incredibly skilled and friendly. I got both my first bikini wax and my first Brazilian wax here and she made me feel totally comfortable each time. I was really happy with the results both times! read more

I went in for my first Brazilian wax and Nicole was amazing; she was very efficient which kept the pain minimal. I was a bit nervous going in, but she made me feel very at ease. She's like the auntie I never had! I was laughing the whole time and taking in her wise advice. Extremely kind and great service, I'll be back for as long as I'm in Durham. read more

I am always pleased with the service that I receive the atmosphere is calming, the products are great, and the conversation never disappoints. Oh by the way, my skin looks amazing! read more

This was the best waxing experience ever. I came in telling Nicole that my prior waxing experience at European wax center made me self conscious about hyperpigmentation that I have. She did the exact opposite and made me feel so comfortable in my skin. The wax she uses she makes herself and it was less painful than getting my eyebrows threaded. She also gave me helpful advice on other skincare problems that I have.I HIGHLY recommend coming here. I will be coming back here for all of my future waxes and other services she provides. read more

The first time I booked with Nicole I used a Groupon for a Brazilian. I've been back several times since and I've never felt this comfortable going to any other esthetician. Nicole is very professional, personable, and makes great conversation! You can tell she cares about giving you the ultimate service and doing what's necessary for you personally. Clean salon, quick & thorough service, what more can you ask for? 10/10 highly recommend!!! Support Black businesses!!! read more

Brianna was the best! She was so careful and thorough with the brazilian wax, and she was incredibly friendly and helpful!! Highly recommend going to her :) read more

I really enjoyed my results from her services. She was very thorough with waxing and super sweet. I will be returning. Book now!

Nicole is an excellent facialist. I found her through Groupon. In the first session she educated me so much on my skin, what my skin is telling me a far as what my breakouts, dehydration,etc. tells me about what I should and should not be eating, what ingredients to put on my skin and what vitamins I should be taking. And it worked. Since then I have met with Nicole 3-4 more times getting an acne facial, microdermabrasion and chemical peel. Face face is so much clearer and healthier. She is very professional and kind. I would recommend her to anyone. read more

If you're on the fence about booking an appointment, don't fret. NICOLE KNOWS WHAT SHE IS DOING AND WILL HAVE YOU FEELING LIKE ROYALTY EVERY VISIT, THROUGH AND THROUGH!!!!! Nicole's, Hue Solution is an absolute God send. As you enter, you instantly feel the peace that has been established in the environment and the pristine care she puts in to make sure the space is sanitized and prep for every single client. Her knowledge is update to date on whatever needs you may have for your visit. She is a punctilious cosmetologist. Her skills and products have been everything for my skin and scalp treatment needs. I feel more confident and joyous from the inside out, knowing my skin care treatments are in the best possible hands. And her personality and skillset is everything you could ask and pray for when trusting your skincare needs in professional-blessed hands. Thank you Nicole and the Hue Solution for bringing my skin and scalp back to life. Men, Women, Kids...don't hesitate any longer after reading this review. The Hue Solution will have you feeling revitalize, rejuvenated, and your confidence restored and elevated to it's superior throne. Book ASAP!!!!!!! read more

My experience was very good. The esthetician was Da'Shell, she was patient and well versed in the products and explained each step to my satisfaction. Her service was exceptional and friendly. I would (and have) recommended The Hue Solution for a spa experience. Thank you Da'Shell! I will be back :-) read more

I had the pleasure of receiving an amazing facial from Nicole today and it was a wonderful experience! From the time I walked through the door, she met me with a big smile and warm greeting. She took the time to ask me about my skincare routine and what issues I would like to address. She is very passionate about to craft and you can tell through her work. I will be back for another facial soon! read more

Absolutely Amazing! I am avid about customer service and quality, The Hue Solution offers that above and beyond!

Writing the review after my 3rd visit! It's always a pleasure to visit Nicole for my waxing needs. She's professional, fun to talk with, and always gets the job done well. The place is also very clean and quiet. Will keep revisiting this place. Highly recommend! read more

I am very happy I found Nicole through Groupon--I've started seeing her regularly now for acne facials. She explains the products she uses and why, and I have absolutely seen a positive change as a result of these regular appointments. I always find I leave very relaxed, and my skin always looks and feels great. Nicole is very passionate about her work and passes this on to her clients. read more

Nicole is super knowledgeable about all skin types and helps with what products to use and stay away from. She always makes me feel like an old friend! read more

I had an excellent facial with Nicole. She was thorough and patiently explained each product she was using on my skin and the benefits. She also offered me detailed insight into my skin and the best regimens for me to use for effective skin care based on her 18yrs of experience in the field.She then followed up with me to check if I enjoyed the products I purchased from her. I'd recommend her services to my friends and family. read more

She was excellent! She talked me through every step. Very polite and also got my skincare regiment and what I use to determine what works for me. Very helpful. Looking forward to my next appointment. read more

We went to Hue Solution for our son's acne facial with Nicole. She was extremely knowledgeable on teenage acne and helped us set up a treatment plan. Would highly recommend! read more

Nicole is the best! Super friendly and welcoming. Not only efficient at her job but will educate you at the same time.

I first found out about The Hue Solution through Groupon almost 3-4 years ago for waxing services. I'm so glad I did! Nicole is great and pays attention to detail every time. She is professional and provides great conversation, and even greater customer service. I have had facials and waxing done, and have not been anywhere else for these services since finding Nicole. Pricing is beyond reasonable, and she has packages available and specials from time to time. Highly recommend! read more

Where to begin! Off the bat, Nicole was welcoming and accommodating. She gives off a very warm and nurturing energy that made me very comfortable during my waxing appointment! Waxing is not the most pleasant and painless experience but Nicole was thorough and quick. I will be recommending Nicole for all waxing needs and I look forward to my first facial with her! I highly recommend Nicole for all your waxing needs! She will take great care of you! read more

Nicole was very pleasant and professional. She was very knowledgeable and great at her craft. I was comfortable with her. She uses hardwax and does not double dip. Her place was very very clean upon arrival. She offers additional products to aid in your skin care regime. I would definitely recommend her to anyone. She informed me that she has about two decades of experience in her career. If you have any questions or concerns just reach out to her and she will answer them for you. Her choice of music was great to help you feel comfortable and relaxed. Go check her out and after you'll be recommending her to others as well. read more

I just got an acne and back facial done today and it was great! Nicole is extremely thorough, knowledgeable, and personable! I really look forward to future appointments to help clear up my skin and also for waxing. Her services are worth every penny and more. You will be absolutely satisfied! read more

Nicole is the absolute best! I meet with her at least once a month for Brazilian waxes & other body waxes and not only does she take great care of me but she's extremely affordable. Very personable and super sweet. Don't see my self going to anyone else for my body waxes and I can't wait to try out her other facial services 10/10 read more