Update: I received a phone call from the owner who had just heard about my issue. He was…read moreincredibly nice, apologized for the issues addressed below and offered to rectify the situation. HE was the reason that I am amending my review, and I'm sorry that his business may be negatively affected by the manager representing his company. I have been happy with my waxes, so I will return. As it turns out, covid staffing issues mixed with a generic nationwide ad created an issue with getting answers, which is all I wanted. I always feel that while mistakes are made, it's how they are handled that show a businesses true colors. I bought a couple of wax passes for my daughter and I. I had an ad in hand that stated a price, and then was charge $90 more. I noticed before leaving, and the receptionist said that the ads aren't always up to date. I made 12 phone calls over more than a month, was given the run around until I was finally told that they wouldn't honor the advertised price. Beware of the sneaky charges at this place! I realize that I should have noticed immediately, but they were running almost an hour behind on our appointment and I was on the phone rescheduling an appointment that I was about to be late to when the finally got around to ringing it up and letting me sign. $90 is a huge discrepancy!

The service was great and they had a discount for new customers, but the room was dusty and had…read morehair on the floor and other areas. It made me feel uncomfortable. This could have been a bad day, but they should keep their rooms cleaned

The ladies that worked on me and my mom were pleasant and lovely. They made sure we were taken care…read moreof and that we didn't put our shoes on too quickly after getting pedicures. The website wouldn't let us book one appointment for two people and placed us at different times, but they made sure to call ahead of our appointment day to get us aligned. Like with any salon, I would recommend getting there ahead of time to select your polish color. My mom and I got there 5 minutes before our appointment and we were still in the middle of choosing a color when we were told almost 4 times that our chairs were ready. I believe we still had a minute or two before our appointment time so next time I'd appreciate it if we weren't rushed to our seats when choosing a color. Other than that, the prices and experience were good.

Relaxing, clean, and high quality. Polished never disappoints. All the technicians are super sweet…read moreand talented and always do an amazing job. Both their manicures and pedicures are so relaxing and good quality, great price and location, the parking lot can get full but that never stopped me!

Have tried multiple times to get someone, ANYONE, from the salon to call me back but apparently if…read moreyou don't have a relationship with a stylist already established, you can't make an appointment (you have to go to the website and pick a stylist name and call them directly). If I haven't been to the salon yet, how would I know who to call to make a first appointment? This is just ridiculous! Too many other salons in town to mess with a business like this who clearly isn't interested in getting new clients. Unless you've got lots of time to waste on this process, DON'T BOTHER! GO ELSEWHERE!

Christina did a wonderful job on my hair as always. Full foil and haircut. I love it! I highly…read morerecommend her. She really takes her time and listens to what you want. Thank you so much Christina!

My 11yo and I love this nail salon. We've gotten pedicures, manicures, and I've gotten gelx nails…read moreon different visits. CELINE is our favorite. Shes funny, patient, and does her best to give us exactly what we like. She's fantastic with my kiddo's pickiness when doing a kids mani/pedi. And she is meticulous with my mani/pedi, every time. The salon is kept very clean. The techs are skilled. And CELINE is so great.

My nails were in terrible shape and Celine worked a miracle, turning them into probably the…read moreloveliest nails I've ever had. I'm not super up to date on the latest nail technology so I thought my only option was to get basic builder and let them grow out underneath. Instead, Celine created builder extensions! I prefer simple, clean,one color nails and this can make flaws stand out - mine were flawless. Kim did my pedicure and I really enjoyed her and she did fantastic work as well. One of favorite parts was watching Kim create Minion nails for her daughter while Celine worked - they were so well done and absolutely hilarious! All the techs are so creative, I loved watching them work.

I'm such a fan of sugaring! I decided to try to find a place closer to home and came across Sugar…read moreGecko Aesthetics as I was walking out of the office building for another appointment I had. Booking online was super easy; the building is on one of the main streets in downtown Renton. Be sure to have enough time to find street parking nearby and the building is locked so be sure to use the building code box to get access. The studio is so cute, well decorated and well maintained. Karli is wonderful! She's personable, has humor that I can vibe with, & skilled in her work. I noticed a few people mentioned pain and wanted to mention that may vary based on your pain tolerance and the esthetician's experience or ability. Karli is great and I barely experienced anything yet which is also i prefer sugaring over typical waxing :) What I thought was a unique perk as a first time customer was that she offers a free touch-up within a week of being seen (to support minimal growth apparently!). There's also a rewards system every time you come in.

I found Karli randomly through a google search. She is very welcoming and explains each process…read morebefore diving in. The atmosphere is very relaxed and inviting. Her studio is very clean. I always enjoy my time. Definitely recommend.

Went in for a spray tan, the place is immaculate, the staff is friendly and makes things so…read morecomfortable. But best of all they do a gorgeous job- wow!! Their tanning spray looks so natural compared to other places I've tried (or know those who do) and the difference between having someone who really knows their stuff is amazing. They adjust for what you want, and the color is beautiful- no orange here. It's dry when they finish so no mess. Stop thinking about it- treat yourself to a spray tan, you'll look great. It makes everything feel less wintery!

It's very difficult to find an aesthetician who can perform waxing properly - at least that's been…read moremy experience. I don't have super high expectations, but I DO expect to NOT have to go home and finish the job for you. That happened here. I shouldn't have to pluck hairs from my eyebrows & lip immediately following my appointment. I tried this place three times, w/different techs, and this occurred all three times. During one of my appointments they took WAY too much off one side which was shocking.....and embarrassing. That was my *last* appointment with them. **NOTE: I have reviewed the businesses response to my post and it's incorrect. My skin does redden easily (I'm a redhead) but it doesn't exempt it from hair removal. Plus - if skin sensitivity was an issue, wouldn't / shouldn't their tech have said something to me since they're sending me home w/hairs still visible? Wouldn't my facialist have said something by now (she hasn't). I've been seeing her every two weeks for 10 years. And I've had my brows waxed for 30+ years. It IS possible to do it correctly.......

Hands down one of the professional, detailed, personalized teams in the industry!…read more Simi and Mia so deeply care and really work with your individual needs to give you the best skin.

Sona Medical Aesthetics is excellent clinically & personally. I am a retired Registered Nurse with…read more50 years experience & I can say without reservations that the clinicians are outstanding. The facility is immaculately clean & very beautiful. The clinicians have excellent credentials. They never push services or products on clients. We are given options & then make educated choices. I would never get care anywhere else. Thank you to Sona Medical Aesthetics.

Sweet P Beauty in Downtown Renton gets 5 stars from me! I can't recommend this place enough,…read moreespecially if you're looking for incredible lash lifts. Amber is an absolute rockstar--her attention to detail and skill are unmatched. She made the whole process so comfortable, and the results were beyond what I expected. The salon itself is warm, inviting, and impeccably clean. You can tell the entire team takes pride in their work and values their clients. Thank you!

I've been twice and scheduled for future appointments. I had three service providers two for…read moresugaring Brazilian with Amber and Bianca. I also did a facial with Emma. All my services provided were wonderful, professionalism good conversation, friendly, welcoming, warm calm and relaxing , also very clean sterile. Highly would recommend!! Emma was very educated on recommendations to target my hyperpigmentation

Awesome massage therapy place with yoga classes and acupuncture…read more I've seen Jennine and Beth for massages before and they're easy to talk to and work well. You can opt to have extras added like oils. They also take FSA and HSA cards so that's a perk. When you're done with your massage, Gene Coulon is nearby so you can head over there and get some sun.

Excellent service and attentive to all aspects of your well-being. The staff is always looking to…read morehelp you improve your health.

I was scheduled and seen right away. She helped me pick out the colors and got great service and…read moreshe was so sweet!

I started with Lisa for my pedicure. She seemed to be doing a good job but then Tina stepped into…read morethe picture and told Lisa to attend to a manicure. Tina did not do a good job. She did not scrub my heels or get any of the dead skin from around my nails (hey - summer and my feet get dry). Both my toenails were raggity when she got through with them. I had to go home and fix what she did not. This was my first time there as my pedicurist I had for 20 years retired. I will try again but I will ask for Lisa.