I've been going to this Jiffy Lube for a while now and I don't foresee going anywhere else. The…read moreteam is cool, they're always quick, efficient, and one time, I bought my car there and instead of just changing my oil to make the sell, they informed me that my oil life was at 60% and allowed me to make the decision on if I wanted to still get the oil change. That was dope to me. Honesty goes a long way with me, it's already close to where I live and they've made a lifelong customer out of me.

Always a pleasure. getting my vehicle serviced here, the guys are pleasant, knowledgeable and…read moreextremely efficient and experienced with excellent service . Totally recommend....

I go to The Lube Center and it's one of those places that just makes life easier…read more If you're looking for a quick oil change without all the extra pressure, this is the spot. You pull up, they get you in, and everything moves pretty efficiently. No long waits, no overcomplicating things. What I appreciate most is they don't try to upsell you on a bunch of stuff you don't need. They'll let you know if something's worth looking into, but it doesn't feel like a sales pitch every five minutes. The staff is friendly and straightforward. They explain what they're doing, answer questions if you have them, and keep things moving. You can tell they do this all day and know what they're doing. The whole process is quick. You're in and out without feeling rushed, which is exactly what you want for something like this. Overall, it's a reliable spot. Honest service, good people, and efficient work. This is one of those places I keep going back to because I know what to expect every time.

Fast service and knowledgeable. accomodating. not pushy. good service. did i say fast?read more

Moving to Maryland, had to get my Inspection done for both Cars and i picked Fort Meade Auto…read moreCenter. Guy at front desk was very welcoming . Dropped my first car at 9 am and picked it up by noon then i dropped my second car which i picked by 3 pm . Pretty prompt service and great prices. 2019 AUDI Q5 - 89$ (Inspection Fee) + 72$ (Needed Wipers Change) 2024 CRV Hybrid - 89$ (Inspection Fee) . No issues since only 4 month old car. I did call a bunch of places to get prices for Maryland Inspection and these guys gave me one of the best rates.

On 4/25/24 was the first time I took my 2012 VW Jetta to this place to have my A C. checked. From…read morethe guy at the front counter checking me to the office manager Morgan was so welcoming and nicemy cost was a certain amount for checking my A C. for leaks, and a recharge with freon and when finished I left happy that my A.C. was now working and the service was great. 5/14/24 I called and spoke with Morgan regarding my A C. was not putting out alot of cool blowing air and he suggested to bring it back in at no charge. The same afternoon I took my car back to them and the Tech looked for any leaks or other issues but all looked good, Morgan wanted to check my cabin filter inside my car and when he pulled it out he noticed it had been put in wrong by the last place that had changed my oil which was Jiffy Lube. They had crushed it when the tech at Jiffy lube took it out and put it back in. Morgan at Ft Meade auto center ask if I could go buy a Cabin Filter and bring it back to him and he will put the new one in the correct way and he did just that and my A.C. has been putting out much cooler air, im 100% satisfied and will recommend this place to everyone.

Today I had an appointment for an oil change and tire rotation, and as a courtesy a once over…read more Katie was great, she got me checked right in and was asking for my keys when I came in the door, while Angela was helping another customer. both our vehicles were pulled in quickly and work began immediately. While waiting a few customers arrived and were greeted with care and compassion. They mentioned being repeat customers and mentioned how great the staff was also, Devin was my technician and he went above and beyond to ensure my car had the best care. Overall I was incredibly pleased with the time it took, the attention to detail, and the outstanding customer care! I will continue being a repeat customer and highly recommend!

Mr. Lee S. Thank you for responding to my Yelp review re…read moreFirestone, Odenton. I had a dreadful experience with David Barbarito, found out his last name on a bill, who treated me in a condensing, disrespectful manner not to mention misrepresenting himself with a false charge$357. On 2/2/26 I went into Firestone located at 1492 Annapolis Rd., Odenton Md. 21113 with a problem with my EVAC system. On that date I was charged $2012.00. I waited SIX hours while they completed the job. The area manager that day was Mr. Lerman, who informed me that the EVAC problem was fixed and "you are good to go." He was professional and courteous. I thanked him and left. On Monday 2/23/26 the evac check engine light came on AGAIN and I went back to Firestone on that day, spoke with Dave Barbarito, who introduced himself as a "visiting manager" as Ms. Roche, Manager was on vacation for the week and would return on Monday 3/2/26. Please note that Dave would not give me an agent ID or ANYTHING to identify himself. It was at this point that I noticed his condescending, misogynistic attitude. When I came back "Sam" told me that "only" the tech that originally attempted to fix it would repair my EVAC, there was no one else to do so. I was concerned because he did not repair my 1014 Jeep Cherokee initially and was assigned to "fix repair" again. When asked for his name, that originally did the job incorrectly, Sam would not provide me with his name. This was the first time I contacted Corp and was given a case #2954674. Later that day, I called again spoke to Mr. Lerman who stated that Mr. Tek (sp?) who was the original mechanic's supervisor and he would "fix the error" and to come in on Monday 2/23/26 @ 9:00 AM. My appointment on 2/23/26 at 9:00 AM for "Mr. Tek" to handle the repair. On 2/23/26, Mr "Tek" was 1 1/2 hours late for work and Dave refused to contact him and see what the problem was and I was told to "sit there and wait for him or leave" would not give me an ETA . I waited for 1 1/2 hours for Tek to arrive and I told Dave that I'd like to speak to him, when he did come on and was told by Dave, that "that won't happen, but feel free to sit and wait "endlessly". Was irritated that Sam gave me a false statement stating only the one/original mechanic could fix it. I was also told 3x that Mr. Dwight, Regional mgt would contact me and HAS NOT EVEN ATTEMPTED TO DO SO. When I came in on 2/23/25, Dave was irritated that I had found out about Mr. Tek and it was obvious the way he treated me. On 3/23/26 I waited FIVE hours and at the end of the day was told that there was NO PROBLEM with the EVAC (even though the code came up again) however Dave did diagnostics, and "discovered that" my catalytic convertor, left side was bad AND the right side "looked like it was headed the same way and "needed replacement" handing me a bill for $4300. I was taken aback by this and Dave immediately lowered the price to $4000, stating "I am your friend and will take care of this for you." PLEASE note that during the FIVE hours that I waited the EVAC system error WAS NEVER LOOKED, nor fixed and was told that system was fine. I left and immediately went to my private mechanic, Manny and Son's who ordered/installed a "PURGE VALVE" for $161, see attachment. When I came back to Firestone on Wednesday 3/25/25 Dave told me, once again in a condescending, misogynistic voice that "I told you Monday 3/23/26 that you needed a purge valve and had to order it "free of charge and stall it." FALSE STATMENT, Dave NEVER mentioned a Purge Valve and that he needed to order and install for no charge. I was amazed and said to him, "why would I go to my mechanic and pay for a purge valve and pay to have it installed if you had told me that?" He had no answer. Have sent all information to socialcare@bfrc.com Terri Letwinsky 1018 Summer Hill Dr Odenton Md. 21113 terrigray1957@verizon.net 410-245-2938 purge valve .jpg

Professional and quick. I went in the morning on a weekday to get an oil change and only had to…read morewait 2 minutes to get in. They were a well oiled machine and I was in and out in 15 minutes.

I had the best experience at The Lube Center in Columbia! Lorraine was amazing and so helpful. This…read morewas my second time getting an oil change here and I will continue to do so. I was in and out in about 30 minutes on a Saturday morning.

Maybe should have dropped off the car but I figured I could wait. They open at 7 & my appointment…read morewas at 8; seemed like checking over tire for a slow leak should be quick. Ha. Like most other Firestone shops I've ever been to, what's the point of making an appointment if I'm still waiting an hour & fifteen minutes later? The staff members are friendly & helpful but it's such bad customer service. You have to have base access to come here, so my SIL has always used this location rather than the one in town. It's his car (he's out of the country) so this is where I bright it. But man! Ridiculous.

Came in for a tire patch, they took off the wrong tire at first but got it right when told no it's…read morethe right rear. Got home and noticed they gouged the crap out of the lug nut area. Tire patch took 2 hours.

Worth the 20 minute drive. Great yelp reviews for a reason. My 2nd visit and have a 3rd coming…read more Staff: Customer service is great and had straight forward conversations with the guys that have helped me out. Provide you the rates up front with no BS and don't try to sell/talk you into anything. Shop: Clean and great car theme going. You can tell the owner has a passion for automobiles with the way he has designed the place. Classic arcade games as well. Service: Rates are reasonable and have been cheaper at times compared to other places with good yelp reviews. They also support service members. Semper Fi, Tom

Went in looking for new brakes all around. Instead I was told they were fine. I really appreciate…read morethe honesty.

I really hate to do this but I must!! I have been a member probably almost three years now. I pay…read moremy monthly dues on time. They automatically deduct it from my credit card. Now they claim they have a new AI system that doesn't detect everyone tags. Now this has become VERY ANNOYING. Everytime I come to the carwash there is a wait to get in. I'm just sitting there. Waiting for them to open the gate. Then a employee comes to the car and ask. Are you a member?? Ummmm you think? What does your system say. Punch my tags in manually. Im the last one to get thru the gate and I'm a long time member. Please get it together before I cancel my membership. The non members get in faster than I do. While I'm still waiting for someone to come to my car. It used to be you could breeze right in but not anymore. Always drama.

I love that this location is so conveniently located by my house. It's truly a great car express. I…read moream in and out with no hassle or issues. I love the surroundings and how they keep the grounds clean and beautiful. I love that they change the scenery to go with the change in seasons or for holidays. I always have to snap a new picture when I go.... P.S. As you can tell. Lol! ;)

I loved coming here when i lived in the area. They were helpful with checking my tires and doing my…read moreoil changes. Many times people that service your car are kind of dismissive and just want you in and out, but here they had no issue explaining and being thorough so i'm informed. i will always choose jiffy lube!

Had a great experience considering when I came in I was not prepared and the worker bob patiently…read morewaited longer than he should have for me to arrange my payment through CarAdvise. I noticed the workers cleaned out the inside and the front of the vehicle without us even asking and did their regular inspections. Very friendly staff for this area and I would definitely come back again, thanks bob!

I brought a car in for a state inspection. I called the night before for an appointment and they…read moresaid drop it off in the morning. I pull up at 8 30, an hour after they open, and am told it's too late they most likely won't be able to inspect it. Fine, I'll deal. At 10 30 I get a call saying it was checked and can be picked up in a few hours. Huh? I will say the place was clean, easy to access, and reasonably priced. They sorely need to update their website and work on emails. The website still mentioned covid restrictions and had the price of state inspections lower than the actual price. I emailed them attempting to set up the state inspection but never received a response. If you don't want to deal eith email that's fine, but don't offer it as an option snd then completely ignore it. I would gladly go back to this shop again if they have reasonable rates.

The spouse took her 2013 Altima over for an oil change. I'm thinking MD prices, maybe $50. (we had…read morebeen in IL 2017-2020)...were spoiled by a little local shop and a old curmoudgeon guy that knew everything about Honda/Nissan/Toyota. She calls an hour later...$2K...need brakes/rotors/shocks/struts. The car drives much better now and is safe. I have no complaints. The owner is professional polite, the shop is clean, and they were done in one work day. Seems like most of the complaints are about costs. Good maintenance/repair costs money. Wrecks and higher insurance rates cost more. Of course, no one is happy about a much higher bill than what they walked in expecting. That doesn't make this a bad shop, its means perhaps the person can't really afford a well maintained vehicle.