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    The Mill Carpet & Flooring Outlet

    4.5 (10 reviews)
    Closed • Closed

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    Kim P.

    What a Red Carpet event without Red Carpet:-) Claudia is Super nice!! I had no measurements of the size I needed but she was able to give me ideas of how much I may need. This place is airy, clean, neat and organized. Service 5stars, Helpfulness 5stars, affordability 5stars, Friendly 5stars Patience 5 stars! Overall 5Stars hands down! Thank you!!!!

    Love my new floors.

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    7 years ago

    Helpful 9
    Thanks 1
    Love this 8
    Oh no 0
    Photo of Amy W.
    0
    34
    6

    2 years ago

    Business owner information

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    Jason F.

    Helpful 0
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    5 years ago

    Helpful 1
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    9 years ago

    Helpful 1
    Thanks 0
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    Photo of Erhan A.
    169
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    110

    7 years ago

    Helpful 1
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    Photo of Dana T.
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    11

    6 years ago

    Helpful staff.. but minimal stock and nothing can be ordered. Kind of a waste of time.

    Helpful 1
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    Photo of Mel C.
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    1

    6 years ago

    Helpful 1
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    Photo of P O.
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    4
    1

    11 years ago

    Helpful 0
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    Love this 1
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    Photo of T J.
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    38
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    9 years ago

    Needed a small amount of carpet padding - they were 100% customer friendly and , personable.

    Helpful 0
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    Photo of Tom R.
    36
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    10 years ago

    Helpful 4
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    Review Highlights - The Mill Carpet & Flooring Outlet

    “Claudia was not only nice, she was knowledgable, patient, quick to return my calls and emails, and so very helpful.”

    Mentioned in 3 reviews

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    South Bay Carpets and Hardwood Floors

    South Bay Carpets and Hardwood Floors

    (171 reviews)

    My fabulous experience began right after I found South Bay Carpets and Hardwood Floors on Yelp and…read morerequested a consultation. They were the only company to respond quickly and show up to take measurements. Then we made an appointment to meet in the showroom, where Joshua very knowledgeably directed us to the options that met our needs. We had some timing issues and they remained flexible. The installation team showed up on time and ready to work. When an issue was identified with our subflooring on our stairs, South Bar Carpets sent out their wood specialist, who checked each stair to ensure it was structurally sound and discussed our options for remediating stains. He could have easily told us the stairs needed to be replaced (a hefty price), so I really appreciated his honesty! We treated the stairs ourselves following everyone's advice, then the installation team returned just when they said they would to finish the job. They were polite, helpful, efficient and did their best to contain the mess. Highly recommend. I love our new carpeting!

    I hate writing reviews like this because I try to support local businesses, but this experience was…read moreunacceptable. I submitted a request through Yelp on a Friday evening. I received an immediate canned response that clearly wasn't based on anything I wrote or the photo I submitted. It even included a note about ignoring outreach from other companies. The next message invited me to call Joshua Diaz-Blanks, so I did. My call went to voicemail, I left a message, and I never heard back despite calling during their posted business hours on Saturday. Before they closed on Saturday, I texted Joshua. His response was that his grandmother was in the hospital and might not make it. I was sympathetic, offered prayers, and told him we could reconnect Monday or later if he needed more time. Then nothing. No follow-up, no update, no communication at all. On Monday, I walked into Banner Carpets on Artesia instead and purchased what I needed. It was a small $1,300 job, but small jobs add up and reliable service matters. This was handled very poorly, Joshua. I truly hope your grandmother recovers, and if her time is up, I wish her peace. But using a family emergency to excuse basic lack of communication is not professionalism. At some point, adulting is tough, but following through on what you promise is part of running a business. Amateur experience and extremely off-putting. One star Disclaimer: Do not call, text, email, or message me on Yelp regarding this review. I do not want further contact from this business. FOLLOW UP: Joshua texted me to discuss, then went to ChatGPT to craft a garbage response. You decide, I'm a liar and my review is nonsense? So disrespectful to me... 0 stars.

    Superior Carpet & Design Center - Photo of me in our 37th year of business

    Superior Carpet & Design Center

    (34 reviews)

    When we moved into our townhome it had old carpet and outdated flooring. James was such a delight…read moreto work with and even recommended colors for flooring because I had no clue what might look good. Like paint you can think something will look good and you'll never know until it's installed. I am glad I trusted James's instinct. His two staff floor installers were also some of the best I've seen. Prior to James I had a carpet installer at another place and the carpet ended up having rolls in it 1-2 years later. AND.. I also had a kitchen remodel where the flooring people allowed water to seep in and the floor was damaged a year later (but it was too late by then and I could not get it replaced). These are OTHER experiences I am comparing to so you understand HOW GOOD JAMES IS. To-date, the carpet on my stair well is still flawless (this is now years later). And the the luxury vinyl plank James recommended are still my favorite in both color and quality. There have been zero issues. They were installed in 2020 and now in 2026 they're still phenomenal (sorry for the late review). We did the LVP flooring in our master bedroom, closet and bathroom. Thank you James!

    We had a leak in our house and had to have portions of our wood flooring replaced. Although James…read morewas on vacation, he took the time to arrange for the wholesale dealer to release a box of wood flooring to my husband for pick-up and I as able to settle the bill with James when he returned from vacation. I have done business with James over the years and he and his associates have always been thorough, professional and responsive. I definitely recommend Superior Carpet and Design.

    Carpet Remnants & Rugs Warehouse - Got the carpet treads for our aging dog. She loves it and can go up and down the stairs much easier now.

    Carpet Remnants & Rugs Warehouse

    (97 reviews)

    $

    Taylor and his Mom, Wendy, have a wonderful shop. They know their business (it's been in their…read morefamily -- I believe Taylor is 3rd generation), and give personalized attention. Prior to going to their place I had gone to a large carpet warehouse up north while visiting my son and daughter-in-love. Their prices were higher and while huge they had nothing I wanted. Taylor and Wendy's place was tiny by comparison, but they had almost everything I was looking for. Not only did I come away with area rugs for three bedrooms, the kitchen table, stair treads for my staircase, Taylor had a piece of in and outdoor carpet cut for my front entrance that fit perfectly! When the rugs were delivered, I found he had bound a runner from what was left of the carpet used for the circle rug under my kitchen table that gave me carpet in my hallway -- so nice! He also sent a remnant roll from what was left after cutting the front door mat. It was a pleasure doing business with them, and I will be back for more of my carpet needs.

    If I could give this business more than 5 stars I would! I have gone there over the years and loved…read morethe products and service. I worked with Taylor and he delivered the most beautiful carpets imaginable. He and his mother Wendy are excpetional. I come from a small town and my father owned a small business so am very committed to supporting these establishments. So far 2 carpets-- one for my living room and one for my bathroom. I am over the moon happy!

    Fred's Carpets Plus - wood window blinds, that's two on one big window.

    Fred's Carpets Plus

    (71 reviews)

    I needed some new indoor outdoor carpet for my Garage area went over to Fred's and they gave me a…read morebunch of options to check out and some good prices and decided to use their services. I'm glad i did. The guy showed up on time when they were scheduled to be here. The installers did an excellent job putting in and removing the old stuff. Everything looks great exactly as I asked all the staff at Fred's when I went to get quotes and look at material they were all super nice along with people that I talked with over Email. I would definitely use their services again for my next flooring needs A+ all the way.

    If you need flooring and/or window treatments this is the place for you! Chris handles flooring and…read moreRichard will help you with your window treatments. I needed one blind for my living room. A few weeks ago as I started to move in Rudy came by to install the 9 set of blinds I ordered. When he first came to measure he asked me about the door and I said "nah, I'll get a curtain". Curtains are so hard to find these days! I used a shower curtain until I came to my senses and headed back to see Richard to get a blind for the living room door. This shade really finishes the home and the quality is superb! Same as all the others. It's not just the quality of the blinds but the quality service you get from Rudy that made this experience so great. My door was giving him a hard time but Rudy persevered and wouldn't do anything less than a quality, complete, thorough job. On a personal note, Rudy is just a good human and so friendly and gregarious. Any other need I have, I'm coming back here. Great service, fair prices, quality products.

    Sterling Carpet & Flooring - 15000 sq ft showroom

    Sterling Carpet & Flooring

    (345 reviews)

    We cannot say enough good things about Sterling. We shopped around a lot before committing -- and…read moreSterling stood out from the first conversation. Working with Jan was the best part: accommodating, responsive, and genuinely trustworthy. The whole sales experience felt honest, with none of the pressure you get elsewhere. They did over 2,000 square feet of our home and the floors look incredible. When we noticed a couple of small spots in the kitchen, they came out immediately to fix it -- no hassle, no excuses. That's the kind of service that earns a customer for life. If you're shopping flooring companies, save yourself the runaround. Ask for Jan. We trusted Sterling completely and they delivered.

    We have used Sterling Carpet & Flooring for two different homes now, first for carpet in our…read moreprevious home and more recently for laminate wood plank flooring in our current garage. Both times, the communication was clear, the service was quick, and the process felt easy from start to finish. Very fair deal with many options. What really stands out, though, is Robin. After our wood plank flooring was completed, we had some issues with a leak, and this is where she truly went above and beyond. A lot of companies would have simply said, "That's not our issue," and moved on, but Robin did the opposite. She worked hand in hand with us, helped troubleshoot, delegated to the right people on her team, and made us feel like she was genuinely trying to solve the problem with us. Her responses were incredibly quick, even on her days off, and that level of care is rare. Sterling already earned our business with their quality work and efficiency, but Robin is the reason we will be customers for life. I can't be more grateful for the way she handled everything.

    The Mill Carpet & Flooring Outlet - flooring - Updated September 2026

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