Unpleasant Experience: The owner of the restaurant just makes it feel as if you're annoying her when ordering, picking up, or dining in (pre-covid). I've been here over 10 times over the years and nothing has changed even after maintaining my polite behavior every time. Even on my birthday in 2018, almost $45 was added to my bill then removed after we confronted her about it. After multiple failed and unpleasant experiences, I've finally decided to never return even if the food is good. Those bad spirits are lurking. Palace Gates is more welcoming. read more

This restaurant has great food and excellent service. We went on a Wednesday night - not too busy, only two other people dined while we were there. Ring the counter bell - we got a tip from a patron, as we came in - for service. We ordered peanut butter soup, with goat: really good, not too thick, and spicy if you want it; with a fufu side (I love putting this into my soup, and it also treated great coated in okra stew); spinach + egusi stew is slightly spicy, if you want it, and a tasty, healthy, and filling dish, which came with sweet plantains, and an order delicious perfectly crisped plain chicken drumsticks; the okra stew side was slightly spicy (spice made to order), very delicious and gooey; and a side of joloff rice, which was also delicious, flavourful, not dry. The attached photos were taken midway through the meal - the portions were larger. Add on a cream soda and you have heaven in your mouth for an hour+. We had a great experience and both decided to come back to try some items they did not have in the kitchen. I recommend this spot - I came for joloff and peanut soup and was very pleased. read more

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Where do I begin, so I went to this restaurant recommended by a friend. Upon arrival the woman "Agyeiwah" taking my order was VERY rude and dismissive, the food i ordered and what came out were two different things smh. Then when i asked why the food was not reflective of the menus description she just dismissed my question and said "that's how it is", and that she doesn't have any peppers to give me, I can't make this stuff up. I ordered grilled chicken with green peppers, onions and Suya pepper, but what i got was fried chicken with onions. If you can't satisfy the specifics on your menu next time inform the customer that it's slightly different, instead she found my questions annoying and gave me attitude. Never going back to that place. Grace African restaurant is far better read more

The Mukase - The menu clearly states grilled with green peppers and onions - African Near Me - Chicago, Illinois

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Today was my first day eating West African food and it has blown my mind. I got: fried plantains, jollof rice, spinach and egusi stew (with beef), and fufu. I will definitely be back! I loved everything so much! read more

My goodness. When I tell you Service was rude, we left. I understand food takes a while, but my goodness, the rude way she spoke to me was awful to a point my cousin said "let's go!" I don't think I'll be back. read more

Some people are complaining about the service, in my opinion if the food is good who care how the lady who make the food talk to you. I have Asian parent my mom be mad for no reason sometimes, but she make good food I don't complain about it I just eat. this place make delicious food stop whining about the customer service, if you want good customer service go to American restaurants. read more

The best place to get tasty Ghanaian and other African dishes. It's also very clean, spacious and the owner and staff are amazing. My favorite is the fufu with palm soup and red snapper. The yam and vegetable stew is also very DELICIOUS! Please check them out if you haven't. You'll love this place. read more

Food is delicious and the customer service was great. The vibe inside was also great.

This place is amazing!!! Delicious right amount of spice everything. We will be returning all the time

With friends of my wife we went to The Mukase. Pretty good size group and they accommodated us even when short staffed. Authentic Food with exceptional flavor. It was really good. A BYOD without a bottle fee and with free parking in the back. I'd never had dinner with this group but really appreciated the meal and community of it. Great food, service(a bit slow) but friendly. We will return. read more

Delicious authentic African food, never disappoints! If you eat in restaurant, your wait may be very long.

The food is delicious!! They are also very patient and accommodating. I'm seeing some interesting comments about service. My belief is that those are cultural differences lost in translation. Anywho. I'm going back today because I need some pepper soup. read more

Everything here is amazing and according to my Ghanaian girlfriend very authentic! They bring the heat as well, if that's your thing, but they have options for everyone. It's a small establishment that has the personal touch. A true hidden gem and one of a kind in Chicago. Get here before it gets busy! read more

The Mukase - Fried red snapper with fresh pepper shitto. - African Near Me - Chicago, Illinois

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Food was good! Customer service was trash. The woman taking the order was extremely rude

Don't go to this restaurant!If you want to ruin your day you can!The service was awful.Extremely rude.Never go to this place!If you want to be treated very bad ,don't try this restaurant!Bad service ,bad customer service!!! read more

I absolutely LOVE The Mukase!! I am obsessed/addicted with the okra stew. It's spicy and delicious! The woman at the front is so nice and I love chatting with her when I go to get my food. read more

the fufu was watery couldn't even enjoy it with the egusi and the beef khebab was too dry and tough almost like it was cooked days ago and they just reheated read more

Cozy clean restaurant great menu decent staff tasty food. I especially love the red stew, jollof & egusi great quantities. You won't be disappointed. read more

It was so good and spicy but all around delicious really tasty . I would definitely reorder.

the food here is really amazing. Their jollof rice is dryer than what I have had from other restaurants, but i still think its really enjoyable, sometimes more than the less dryer jollof rice i have had. i havent tried everything, but i've tried a few items and the flavors are always phenomenal. The service is also really nice, although i've only done pick up and delivery. Overall, this is a must try restaurant. I recommend trying a bunch of their appetizers and sides and starting from there. read more

I'm from Detroit, Michigan and every time I visit chicago I make sure to come to Mukase. This is one of the best west African food spots in chicago! The dining area is clean, food is very tasty and well priced for the amount of meat given with each meal. I don't usually leave reviews but the service, food, and environment was 10/10. A must visit if you love authentic West African food! read more

The truth is that the wait is extremely long. As a fellow African, never in my life have I waited so long for food. A friend of mine sent the owner a list of items our group planned to order 3 days in advance and still the food came 3 hours after we arrived. People are usually so hungry by the time the food arrives that they forget how terrible the service is. I have never experienced this at any other restaurant. Beware of the wait time! read more

The "LADY" at the front desk needs a better customer service TRAINING! On 10/19/22 For the first time, I decided to take my husband to try some Ghanaian food different from what I cook at home. We don't live in Chicago, I went to the Makola shop for groceries and decided to google Ghanaian foods near me. A lot of restaurants popped up but we picked The Mukase. Upon arriving there, greeting and just asking for a menu from the "lady" (a mature woman in her 40-50's) at the front desk we both were shocked at how unwelcoming her response was. At that point I was beginning to lose it, but I kept my cool and acted nice. While she was handing the food to my husband, I realized the palm oil from the okra soup had spilled in the bag and she saw it, ignored it and even when I asked her for a paper napkin she handed me just one napkin (I nearly asked for more napkins and I will pay for it). My husband pinched me to ignore her and he took it to the car to wipe it himself. The way she speaks, her facial expression and her whole demeanor was just POOR and RUDE. While we sat there waiting for our foods, 2 other people came to buy food and she treated and acted way worse, I am set to believe that's just how she is. Although I will give the food 4stars( 4 star cuz okra stew had too much oil), I don't think I will ever visit or recommend The Mukase Restaurant to my loved ones. Ghanaians are really welcoming people, but that lady at the front desk......hmmmm... read more

Owner or lady at the front is very rude. Food is alright nothing special. Ordered carry out. Lady at the front seemed annoyed at any customers existence. Bad customer service. read more

I went here with a friend; neither of us were familiar with African cuisine. We were advised on what to order and it was delicious!

It took 3 hours for our food to arrive . She gave us the reason that there were people ahead of us but for three hours though. I came all the way from jersey and had to head back that night to the airport. The lady got mad that we were complaining and was very rude. I for one will never go back here. Yes the food is good but the service outrageously sucks . Your customers come first no matter what. read more

Me and my Friend went to this Place for lunch today and been very hungry, after we ate almost everything were leaving with very satisfying feeling in our stomach , service was very polite as well. Thank you for good and new experience and we will come back. It was delicious read more

Great food and service. Everything is authentic and freshly made. Free water bottle with purchase. Large portion on the different items. Free parking in the back and also on the street in the front. read more

One of my favorite Ghanaian dishes is yam and spinach stew. This restaurant is not only good but they give you more than enough. I recommend this resturnt to everyone. read more

The Mukase - Yam, spinach stew and fish - African Near Me - Chicago, Illinois

The meat was burnt in one dish and in another I was given one small piece of fish for a 5 dollar appetizer that states 3 pieces. Unfortunately disappointed and looking for a place who wouldn't serve me either dish read more

This is a Ghanaian restaurant. I visited recently and had goat with plantains and Jollof rice. Everything was nicely cooked and the staff was pleasant and helpful. In the broad category of West African restaurants, it's comfortably above average. read more

Very authentic Ghanaian Food . And I'm straight from Ghana so believe that . Give it a try won't regret it .

Stopped in here a couple weeks ago and was happy I did. This place is a real gem. Fantastic, hearty food (and served in generous portions). I had a fried tilapia dish and my girlfriend had the goat. Both were delicious and complemented by a nice array of sides. The plantains were especially excellent. The woman who runs the restaurant was also very pleasant and the place was neat as a pin. Never bothered to write a review before but this place deserves some love. Definitely worth a try. read more

What an amazing find! Relatively new, and making its way in the Sheridan Park neighborhood, this Ghanaian casual spot astonished us with its tasty dishes. HUGE portions of fish, joloff rice (we just learned what it is--and we love it!), black eyed peas, sweet plantains--everything cooked perfectly. The fish skin was crunchy (watch the bones---they're supposed to be there, but if you're not paying attention, you'll find your palate impaled) the spices were spicy, but not in a "rip your face off" way--just peppery spicy. Our friendly hosts were happy to explain things to us. All they asked was that we let folks know we enjoyed it. We certainly did. read more

Customer service could have been better. They were not very welcome to Non-Ghanians and the food was ok

Worst restaurant ever. Waited 2 hours and food wasn't ready. Owner of the restaurant is very rude and unapologetic. Please do not go there. Terrible service. Worst day of my life. read more

One big fat NOPE! Just spent $71 on three dishes: jerk chicken, curry goat, and oxtail stew. Chicken dish consisted of 3 measly pieces of chicken legs that had the consistency of 2-day old meat; 3 tiny pieces of oxtail that weren't even tender; and 3 dinky pieces of goat with barely any meat on it. The entire Styrofoam container was completely filled with rice. If you are looking to consume enough rice for four people generously and barely any meat, and tough day-old meat at that, then this is your place! Never again. Should have paid closer attention to the reviews. However, the flavor was there so I will give them credit for that. But to charge $17 for 3 small, stale chicken legs and boatload of rice is ludicrous. Unfortunately, this was the first takeout meal we've ordered since we've been on lockdown for 3 months and this is what we ordered. Shame on us for trusting this place. Order elsewhere. read more

I have been here a few times, carry out. I always get my go to dish, the Mama G special. I have tried two of the soups Okra and Spinach. The Spinach is the best. Food has been good. Nice clean space. I have to venture out and try more items on the menu. read more