I loooove The Nada Shop! The ladies working the shop are so passionate and knowledgeable about their products and their impact. I go here just about every month to restock my tooth tabs, laundry, dish soap, and coffee filters. The refill-ery is by far my favorite. read more

I LOVE visiting The Nada Shop to pick up my beauty and household essentials! And it's always exciting to see new products added to the shop. I'd rather shop locally then have to search the web for sustainable solutions. Thanks for helping all of us in San Diego live more sustainably! read more

As an environmentalist, I love the mission statement of this shop. The products and the staff are great, but I have to admit it's not cost effective to shop here. As much as I want to support local businesses, I can find a 32oz bottle of castile soap at local health food stores for significantly less than it takes to refill here for the same amount, which kind of defeats the point. In order to spark waste-free social change the products need to be more accessible, or at least competitively priced with packaged local goods. read more

I really love the concept of this shop! I really wanted to support the business, but the attitude of the owner of the business was ridiculous. My husband immediately exited the store after observing her rude behavior toward a customer. I gave her the benefit of the doubt but soon realized that was a mistake. She was extremely condescending. Again, love the concept and the products. Would definitely be in her best interest to hire someone with good customer service skills. Interacting with her customers is not her strength. read more

Wow! I have never seen a place like this before- all kinds of soaps, toiletries, all kinds of bath and body products. Smells amazing inside, and so conscientious of wasting less. There are multiple choices for castille soaps, and my friend refilled her jars of coconut oil and shampoo. I found a deodorant stick, toothbrush, and a locally made facial serum. Sam is so sweet and the shop is amazing. Def check it out! read more

Love this shop and all of the amazing products they offer. I look forward to replacing several of my single-use products over time by returning to the Nada Shop. Amazing vision and execution of a refill shop! Also experienced great customer service on an online order than had a delay in shipping, they added an extra refill of the product I ordered (without being prompted) to my purchase, which was such a nice surprise and showed their dedication to providing a positive customer experience. :) read more

What a cute hidden gem. I have been looking for a refill shop for a while, and I am obsessed. It is so calming inside the shop, the staff is friendly, and the prices are affordable read more

Really lovely space stocked with zero waste essentials and bulk refill items. The shop owner was incredibly nice and helpful. It's awesome to see a store like this in the area! Definitely stop in! read more

LOVE this place. It's time we had a shop like this. So far, I've brought in and refilled containers for dish soap, hair conditioner, and hand sanitizer. I just purchased the toothpaste tabs and deodorant stick. I like every product so far. It's pricier than buying cheaper brand plastic-packaged products, but not outrageously so. I'm fortunate that I can make some of my purchase decisions based life philosophy vs most economical. Staff is super helpful and it's a lovely store environment. I can't wait to have a zero-waste grocery! read more

I had a wonderful and helpful experience. The shop has a wonderful offering of waste reducing options. The shop owner patiently recommended various products, described her favorites and explained why aluminum containers are always better than plastic options. I walked away with Hibar Shampoo in Volumizing, Salt Spray and Clary Sage and Fir hand wash. I was also given some samples to try. I'm excited that this small business is present in my hometown and that it is doing well despite the difficult times. A quick point that I wish to make about Samantha as I've seen quite a few negative comments about her. I think there is an unfair expectation that good customer service equates to gregarious and bubbly interaction. Some people are introverts and not naturally that type of demeanor. This doesn't necessarily mean that they aren't still helpful and knowledgeable. I felt very much that Samantha knew her product and that she offered very insightful recommendations. I will definitely be back. read more

The Nada Shop has very helpful employees. I did find most of what I was looking for. I'm on a list to be updated when they restock another item I'd like to purchase from them. I find it's easier to use all of the product with the refillable bottles. I enjoy their moisturizer. It smells nice and it's gentle on my skin. I plan to keep going back and trying their cleaning products next. read more

I was very pleased to find this refillary after we moved in from out of state. It's clean simple design makes refilling nearly effortless. The employees will guide you through your first few experiences. Bring your own containers and try new branded products. We enjoy both laundry detergents, liquid shampoo, face cleanser, and dish soap. We anticipate finding other treasures during future visits. Give it a shot! read more

Love this place. Being able to refill my household staples vs contribute to more plastic pollution is an essential in my life. The staff is friendly, and helpful and you can even customize the scent of some of your selections. How fun! read more

I almost never write reviews but had to share my experience at the Nada Shop. I was excited to see a zero-waste shop open in Encinitas. We are always happy to contribute ways to improve our environment. We have been to the shop several times, have brought visitors, and purchased different items. The items are great and we love using them! Unfortunately, I have had the same experience/issues with Samantha (the owner) as other Yelpers have pointed out. Her disposition is curt and with annoyance, and she doesn't seem happy to help a customer. It's disappointing. While in the store, I have asked several questions about the products, and she seems irritated to answer them. I can appreciate and understand the stresses of opening a new store and having the day to day mishaps and struggles of new-store issues, however, this is a huge turn off and I almost don't want to recommend the store or go back. I may have to shop in other places to find what I need because it took almost everything in me during my last visit (this past week) not to say something directly to her about her attitude. If she can't manage the front of the store (customers), she should hire a full-time person for that while she concentrates on the backend part of the business. I gave the store 3 stars because I think it could be great, however, I would rather support a store with a so-so product and amazing customer service because your hustle says it all. Super unfortunate. read more

I love this place. I didn't have a whole lot of time or I would have stayed longer. Filled up on some body oil, hair conditioner and leave in detangler. I'll come prepared next time to get more. The girls working were super friendly and helpful. So glad this place exists! read more

This shop has a great mission, super helpful staff and owner, and quality products. I stocked up on lots of toiletries and household cleaners, as well as plastic-free goods like storage containers and other kitchen items. Wonderful customer service, and they really stand by their products. Definitely recommend! read more

Love the idea of zero waste and it's a lovely store . But , the reviews about there owner are spot on . I felt I was bothering her and that my questions were stupid . She acted so above me and aloof I really felt bad being there . I walked away thing what the heck is her problem ?? I was a retail store owner myself I know what people need when they walk in a store . And it's not what she acted like , if it's Samanthas business she surely didn't care who comes back or if we cared about the product . It was almost like she judgesd me as stupid and would never understand how important this type of business is . Change ur attitude girl or no one will return . U must make enough online not to care what your customers want ..or maybe I was just too old 66, to understand the importance of her calling ..I dunno . I do know I would never but anything from her again ..and walked out feeling crappy . read more

Such a lovely shop! Re-use in an exquisitely designed place. I hope this store survives the Coronavirus pandemic. We need less plastic, more refilling and more sustainable products! read more

I love shopping here since my goal is to be as close to zero waste and plastic free as I can be.

Love love LOVE this shop! They have a terrific selection of all of your necessary household and personal care items. Samantha is lovely and really helpful. Does it cost a little more? It might, depending on what you're buying. But our planet needs us to lay off the plastic and I'm thrilled to finally have an option like this nearby. I love the dental floss, toothpaste tabs, hand soap and dish soap that we've gotten so far. Ooo! and eco-friendly bandaids! read more

I've had a great experience every time that I've come in! Prices are reasonable and the selection is unbeatable. You are very lucky if you can come visit the shop! read more