Poor service and horrible customer service! My nail chipped in less than 24 hrs! I called the lady she told me to come up to get it fixed. No apology. They rushed through to get me out! horrible and won't return!! read more

My nails are fine but I went to get my toes done and the person who was doing my toes didn't do the pedicure first I had to remind them I wanted a full pedicure after he messed up on the acrylic on my toes they were uneven then filed my big toe raw the to point it burned in the water ... he had to have someone else come fix it ... I'm still unsatisfied .. and no matter how much I spoke up my toes still aren't right and the acrylic is thing on part of my toe and chunky on the other half .... I'm just irritated from all of it and this was suppose to be a relaxing experience ... NOT omg I'm not coming here again atleast not for my feet UPDATE NAILS HAD GAPS BETWEEN THEM ..... had to take them off so I didn't get fungus read more

The Nail Lounge - Burnt my toe bad - Nail Salons Near Me - College Station, Texas

Have been doing my nails here for several years now and I can't say enough for the service and care from all the staff. I highly recommend it and will continue coming for my nail needs. read more

So I've been coming here for a while now and haven't had issues. They had been one of the only places to offer a military discount and quality work so I've stayed loyal. I came in today for a simple cat eye heart set on my refill. The refill itself is great but the polish is absolutely awful. I'm not sure why he placed the hearts at the bottom of the nail after I asked 3 times for them to be in the center, as well as my right hand looking more like camel humps than hearts. On top of it all, when I asked about the military discount at checkout they said they didn't do one, which is weird because the last time I came in I received a military discount and this was 2 weeks ago. So I left paying $53 for a set that isn't even what I asked for. I'm not sure how I paid $53 when their refill rate is $35. Highly disappointed. Would really love to see them use their techs to their skillset instead of just trying to make the money. $53 might be cheap to some people, for others it's a chunk of change. When I brought up that I was not satisfied, she simply stated, 'well you left the chair'... read more

The Nail Lounge - What my inspo pic was - Nail Salons Near Me - College Station, Texas

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Best experience I have had at a nail salon. Tina was very kind to me and my kids. When my baby got fussy, she held my baby for me so I could enjoy getting my nails done. Thank you Tina for your kindness today, we will be back soon. read more

Went in for a full set as a brand new customer, my artist (Kayden?) was rude and rough the entire time. Was not open to notes about what I wanted and did not want to hear suggestions or criticism. After catching an attitude I thought surely the work will warrant this behavior but unfortunately their nails fall short of anything good. I left unsatisfied and will not be going back. Definitely don't recommend unless you are okay with mediocre work, otherwise the atmosphere and cleanliness in the salon is great. read more

Have never had a bad experience here until today. I am getting married this weekend and my normal tech was unavailable. i made an appointment with anytech available, was never greeted, i said hello and i got a smug "hi." she cut my cutical area 4 times and they bled. she kept yanking on my finger that was relaxed trying to get me to move it after twlling me to relax. put my last hand in the led light and walked off. no thank you, no cutical oil, nothing. i still tipped because ive been in the service industry and i understand bad days but i feel like just common courtesy is needed in this scenario. read more

Don't even waste your time going here. I did not even get my nails done a week ago. And have lost a total of four nails. I lost my thumb nail the day after I got them done and went to go get them fixed. They fix two nails for me because I was already experiencing pull up on another nail. I showed my frustration, but it did not seem like the employees really took it into consideration on their work. I am not new to getting my nails done and have been getting them done for over a decade. I've never had issues with nails truly popping off. read more

The Nail Lounge - Nail Salons Near Me - College Station, Texas

Went to get shellac, had them on for only one day and they all popped off. Ridiculous. I have never had this problem. Their number isn't even in service so I can't call them. read more

The Nail Lounge - Went in to get shellac on my nails and I had them for only one day and they all popped off! I have never had this happen to me. - Nail Salons Near Me - College Station, Texas

Male friendly. Two other guys were there also getting pedicures. Went with my daughter.

Been here a couple times for acrylic set bc I didn't want to go home and someone recommended it to me. One of the sets cracked my nails. Went back to my usual place said they use cheapest products and I believe them. Sets barely last 2 weeks. Just went there to get my toes done. My 11 year brother could've done better. The my didn't clean the edges of my nails and the polish never really dried. never going again waste of money. read more

The Nail Lounge - Nail Salons Near Me - College Station, Texas

Less than a week later and my nail has already cracked. I am extremely disappointed and will not be getting my nails done here again unless they offer to fix the issues with my current nail set that they put on. read more

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I really really wanted to like this place, I went with a friend and we had an awful experience. She had her own situation, but as for me I wanted a simple gel shellac and that was it. The woman who did my nails was very rough, I've never endured pain during a manicure. At one point, she nicked my cuticle or something and I just felt an intense sharp pain. I instinctively pulled my hand back and she just grabbed it, yanked it back without apologizing. My manicure was done awfully, it was patchy, not the right shape, not shiny, and just poorly done. My friend convinced me to go back the next day to get it fixed (along with hers they messed up.) The manager who is a young male was extremely rude, and seemed very bothered that we were back. It just felt like he was being aggressive and intimidating on purpose so that they wouldn't have to redo them. So I eventually got them redone. I have also never had issues with broken nails, but it's been about a week and my thumb nails are breaking really low. My thumbs are actually in pain and I don't understand how nails are breaking when they are covered in cured gel paint??? Also, the place is unsanitary, she clearly saw that she cut me and threw the drill back on the cart for someone else to use. read more

The Nail Lounge - Nail Salons Near Me - College Station, Texas

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First time here visiting family. Beautiful Place. Very efficient. You walk in and you and or your phone number and I checked you in. They had the largest selection I have ever seen a dip nail colors. The ladies at the front desk or easy to understand and nice to work with. I got right in. Plexiglass still laugh at all of the stations. Manicures are centrally located in the room. Then there are separate wing areas for pedicures. I really like the design and layout of this place. A lot of nice touches in the decor. I thought if I did have a margarita machine. Overall my experience was pretty good. 43.00 for dip nails with no tip amd no French seemed high considering they did not do great clean up after, no lotion or massage and didn't even rub in the cuticle oil. I'm happy with the shape of my nail and the edges look clean. read more

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I had Hana do my pedicure and the entire time she was using her phone. When doing my toes she barely trimmed them and only lightly filed them, that's it. Then during the massage she was using one hand to be on her phone and the other to massage my leg. I'm frustrated because I paid for an upgraded pedicure since i haven't had one in awhile and then this happens :( read more

Went in there maybe just on the wrong weekend but the lady cut me. They had no hot water for my pedicure and I was just very disappointed with the quality of service. My nails were very thin and uneven. read more

The Nail Lounge - They gave me a heating pad instead of hot water for a pedicure. - Nail Salons Near Me - College Station, Texas

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I think this is the worst nail salon I have ever been to in my entire life. If you go do not allow Cody to do your nails. He used the wrong color on my nail when I asked for Funny Bunny OPI and when I politely asked to change he was very aggressive and rude. I asked them to just remove everything and they tried to make me pay $10 to which I had 2 nails bleeding and my real nail was cracked and hanging. Really don't recommend! They were so rude;( read more

The Nail Lounge - Nail Salons Near Me - College Station, Texas

Absolutely love my nails !! Tai was my artist and he did an amazing job , along with great conversation :) the color i originally wanted was out so he went out of his way to bring me the color book and help me pick out something similar! always an amazing experience and very quick along with a great work environment! read more

The Nail Lounge - powder manicure! - Nail Salons Near Me - College Station, Texas

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The prices are absolutely outrageous, and they are so rough with your nails and rush do not check shapes or sizes. My nails hurt. I paid $65 for gel on MY REAL NAIL... I called to verify the price after thinking about it and they said I had to come back in. Every time myself and friends have gone in we have paid a different amount for the same service.. read more

Got cut, then as soon as I get up to wash my hands another person sits in my chair with my phone and purse still there, rushed, rude it definitely doesn't help with them looking terrible read more

The Nail Lounge - Nail Salons Near Me - College Station, Texas

I went there for my birthday and had a good experience so I went back to get my nails done for my engagement photos and the nail tech cut me multiple times. I was bleeding bad and she didn't care I had to finally say, "you are hurting me" and she completely ignored me.. I had my photos the next day with red swollen cuts.. do not recommend. The people in the front gave me a 10$ off next time but did not even apologize about the experience or address it. Don't get me wrong the nails are cute but I'd rather not get cut. read more

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After a bad experience here a few years back I swore I would never return. My daughter had her nails down here and kept raving about how cute they were. I finally gave in and went to her favorite nail tech. Jolie is AMAZING!! She listens to exactly what you want and does the best job. Super cute designs and nails don't lift at all. It's worth it to make an appointment with the right person. Finally found my go-to person, thank you Jolie for best experience!! read more

I cannot put in to words how horrible my experience was. I've gone here before to get my nails done like 3 years ago and they were ok. The girl who usually does my nails canceled last minute and I needed them done so I decided to try here again. The guy who did my nails cut 3 of my nail beds and made them bleed and then just wiped it with his fingers and continued to file my nails. They were ok looking not the best it was 70$ for what I got. I went to go get food after and as I was closing my car door one of my nails ripped off. Real nail and all I have literally never had that happen at any other place I've gone I knew he did the acrylic thin and put the tips too close to the end of my nail but I thought it would be ok but I was wrong. I would not recommend this place to anyone its unsanitary and unhygienic. read more

I've been here so many times and it's always gone very well. I get what I asked for or they suggest something different and it works out either way. Today not so much. I asked to get my fake nails off and to put regular polish on my real nails and they asked if I wanted a manicure which included cuticle trimmings and a massage, I said sure, let's do it. I get to the station and Mrs. Linda starts off she does the soak and everything is going well until the trimming down the fake nail to my real nails. The trimmer tucked on my skin and I pulled back she apologized and while soaking and going back to trimming them down she kept getting on the same spot on different nails trimming the same area until it was till her liking and it felt painful the more she stayed in one area to trim it down she did it at least 3 more times and I jerked all those times and looked at her already annoyed, which she apologized all for. She told me after she finished up to go by an area where I can place my hands to dry off. She told me to wait about 15 mins for the paint to dry, I wait 20 mins, touch lightly on my nails and it dry so I get up, pay and leave. I'm starting to drive home and realize they're chips in my nails and paint missing which nothing of that was there when I left. So the paint wasn't ready and I would've stayed longer if the nail tech suggested a longer drying time. Also, this was NOT WORTH $33 for a complete mess up. Inserting a pic of how I've gotten my nails done from here before vs today's. read more

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We came here for my friends wedding. She had a picture, asked the front desk if they could do it. They said yes. She got them done and they were nothing like what she asked for. Then after explaining this OVER AND OVER, they all kept telling her there's nothing wrong and they're fine. Expect, these are her wedding nails. She offered to even pay again and have someone else do them. She offered to come back tomorrow at a better time and the MANAGER completely dismissed her and denied anything was wrong with them. At this point we're just so disappointed. It's her wedding. read more

The Nail Lounge - Inspo pic they said they could recreate. - Nail Salons Near Me - College Station, Texas

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Got dip on my natural nails, didnt get my cuticle pushed or trimmed when I asked for a manicure, got charged $48 and one of the nails chipped off a day after. read more

The Nail Lounge - Nail Salons Near Me - College Station, Texas

Rushed service! Didn't even give me time to even look for color without them being hovered over me, felt rush the whole time. Not once did they offer me water. I spend $180 toes and nails wasn't worth it . It's been 2 days and my nails color already cracking ugh . read more

I usually have a great time at this place, especially when I ask for a specific tech, Michelle, but the last few times have been awful. I went in asked for a set that I knew was difficult and asked if it could be done and they said yes. It could NOT be done. A waste of time and money. After asking for changes, I was ignored and told "I'll do it like this" multiple times. The end result was absolutely insane, I would have rather been told no and went on with a simple set. At checkout they were unable to give me a discount, but said I could come in again for a redo tomorrow. The next day I come in to get my nails redone and multiple employees were rude to me about asking for them to be redone. They tried putting the same tech in front of me and I refused then they said it would be an hour until I am helped. Luckily someone sits in front of me 5 minutes later. She was extremely rude and rough. I asked for all of the color to be removed from the nails and when I pointed out the leftover color she ignored me. Honestly, the new design I got looked okay, but the service made me very upset. Hate to see that a nail shop that I recommend to everyone is now being looked down on by all of College Station. read more

The Nail Lounge - What I asked for. - Nail Salons Near Me - College Station, Texas

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This was what I asked for vs what I got. I went in to get them fixed a few days afterwards and the staff (a male working the front) was so rude and unprofessional about it -- said I'd have to pay for a new set after I already paid $50+ for this one. Weren't accommodating and clearly only care about making money and don't care about the quality of service they provide. I've been going here religiously for over a year but now unfortunately will never be going back. EDIT BASED OFF OF THEIR REPLY TO ME: TO CLARIFY THE SITUATION I LEFT FOR EUROPE THE NEXT DAY AND WAS OUT OF THE COUNTRY FOR 10 DAYS WHICH IS WHY I COULD NOT COME IN AND GET THEM FIXED SOONER :):) I mentioned this at least 5 times to the staff and they weren't understanding whatsoever!! read more

The Nail Lounge - Expectation vs Reality - Nail Salons Near Me - College Station, Texas

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Went today & it was super busy due to move in weekend in aggieland. Today was my first day visiting this nail salon. Me & my friend went in & it was so packed but they got us seated quickly. We got pedis & let me tell you THEY WERE THE BEST IN TOWN!!! They even offer complementary drinks. They took their time doing our pedis & made our money worth it! Definitely will be back next month. read more

The Nail Lounge - Toe nails - Nail Salons Near Me - College Station, Texas

I love coming here it's clean and the service is great i recently got my nails done by Kelly and the design by Michael hands down the best also Amanda is amazing my top 3 here for sure read more

The Nail Lounge - Nail Salons Near Me - College Station, Texas

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Went here for the first time since I was in town visiting for the weekend. My friend got a pedicure done here before and she recommended the place. The salon was beautiful and the staff were very nice. I had Cindy do my regular pedicure for $30 and Michael completed my dip manicure for $43. I thought both nail technicians were very nice. One of my toes smudged a little bit at the end but nothing that made them look bad. Also, I get really bad hangnails so I wish there was some time spent on removing those and doing lotion for my hands. I thought it would be after they did the dip part but my nail technician told me to wash my hands and had already moved on to the next person by the time I returned. Another thing that could be improved is the wait time. I had an appointment at 12:00 but my pedicure didn't start until 12:30. Then that finished at 1:00 and I was waiting for my manicure and wasn't seen until about 1:20ish. I didn't end up leaving the salon until around 2:00. I didn't mind waiting since I didn't have much else going on that day but if you are looking to do both a manicure and pedicure just know that it may take longer than expected. It was a Sunday when I went and they were really busy so maybe the weekdays aren't as bad for wait times. Overall, I thought it was an alright experience for just visiting in town. The pedicure was my favorite part so if I return in the future I would probably just get that service. read more

The Nail Lounge - Nail Salons Near Me - College Station, Texas

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I love my Silverstar nails. You always do a fantastic job. The salon itself is beautiful and I will continue to be a patron. Thank you. read more

The Nail Lounge - Beautiful! Silver star. Love them - Nail Salons Near Me - College Station, Texas

I was cut and made bleed not once, but three times the last time I came here. This was the third time I came to the Nail Lounge. The first two times were amazing and I had Ruby for both those times for my pedicures but I just happened to get someone else for this one who cut me and made me bleed three times. She cut me and when she saw blood, she just wiped it away and kept going without saying anything. I told her a couple times that she was hurting me but waited until after my service to let the receptionist know. At first, when I told the receptionist, he apologized and told me I wouldn't be put with that nail tech again. Then he said "don't worry about this one" when I was ready to pay and gave me $5 off my next service and I was happy with the stellar customer service, until the next day when they called me and said they "forgot" to charge me for my service. I went back to pay and they took $5 off my ticket only after reminding them that I was cut multiple times. If I ever come back, I will only book with Ruby, and hope that their customer service standards have changed. read more

The Nail Lounge - Nail Salons Near Me - College Station, Texas

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I have been going here for a little bit now, and it's been fine, but this recent time I had to get acrylics taken off, and the tech was using the buzzer machine and DUG A HOLE in my skin AND in my actual nail. it was bleeding really bad and all he did was stick my whole hand is acetone and disappeared and I got a new tech. The nails looked good after, but because of the wound, it popped off 2 days after. Don't recommend! read more

The Nail Lounge - Triggering!!! - Nail Salons Near Me - College Station, Texas

Oh my goodness. I specifically make appointments with Kelly. She does a great job. Today, for the third time, I show up for my appointment that I made three weeks ago. She isn't there. This is the third time I've shown up for an appointment and she isn't there. The owner wasn't too helpful and said to let someone else and that he had no control of when she took off. I told the owner that it was very frustrating to show up for a scheduled appointment and only to find Kelly not there. The owner then told the front desk girls to refuse service to me. WOW! It's their fault and because I expressed frustration you will refuse service? And by the way, there was no "yelling" involved. Horrible customer service. read more

I have been to many nail salons and this is by far the worst set I have ever had done. Not only is it all over my skin, the dip powder does not fully cover a few of my nails. Disappointed! read more

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They put my friend and I in a chair for a pedicure and had us sit there for 15 minutes without any service. My bowl had literal toe nails still on it and other debris. The inside of the shop was very pretty but obviously missing the cleanliness factor that they advertised. read more

The Nail Lounge - My bowl had literal toe nails still on it and other debris. - Nail Salons Near Me - College Station, Texas

my friend and I made appointments for 4:30 to get full sets for ring day. once we got there the hostess was very short with us and was kind of rude. Then we continued to wait for an HOUR for someone to start doing our nails even though we had made an appointment and showed up 15 minutes early. Once we got a nail tech, both were rushing and not listening to us about length or if we showed them a reference photo. I told my girl that i didn't want them short & she did the exact opposite. i'm not one to confront because I didn't want to make her restart but i wish i would've because my nails look so bad. read more

The Nail Lounge - super short and cuticles were cut on every finger - Nail Salons Near Me - College Station, Texas

Service is great!!! Friendly staff and very clean. I would definitely go back again! Highly recommend .