I called this office when my MRI revealed a bulging disk was the cause of my sciatica and numb…read moreright leg. When I explained I was leaving on vacation, they worked me in the NEXT DAY. The front office was clear about the financial obligations. They used my insurance and calculated my portion accurately. The "back office" was comprised of caring competent practitioners. The procedure was only a few minutes long and my symptoms were completely eradicated. As a nurse, I was impressed at the efficiency and gentleness of the whole clinic. 4 days later I was skiing down the slopes in Colorado with more energy and balance than before. I have already referred a dear friend with a similar problem to the clinic.

My experience with Pain Specialists of America's Round Rock office, particularly Dr. Arias, was…read moreextremely disappointing. During my appointment, Dr. Arias volunteered that she did not become a doctor because she needed the money, explaining that her family was wealthy. I found this highly inappropriate and irrelevant to my medical care. The office schedules patients only 15 minutes apart, yet my experience was that appointments took much longer. My appointment was at 9:30 a.m., but I was not seen until nearly 10:45. When I raised my concern about the delay, Dr. Arias became defensive and said she would spend as much time with me as necessary. That missed the point entirely. I expect a physician to provide thorough care, but I also expect the practice to schedule realistically and respect every patient's time. I was also required to undergo a test that I did not believe was necessary. After the results were available, Dr. Arias insisted that I return for another office visit rather than communicating the information another way. This left me feeling that generating another billable appointment was more important than avoiding an unnecessary expense and inconvenience for me. Finally, when I mentioned the healthcare company where I work, she criticized the company directly to me. That was unprofessional and had nothing to do with the care I was seeking. In my 65 years, I have never encountered a physician whose manner felt so unprofessional and dismissive. Based on my experience, this practice seemed more focused on billing and volume than on respecting patients' time, money, and concerns. I cannot recommend Dr. Arias or the Pain Specialists of America.

truly one of the best doctors/surgeons around! amazing bedside manner, great skies time to visit…read morewith u and come up with a good game plan THAT WORKS! fast recovery from surgery, quickest I've ever had and the easiest! thank u Dr Sarna for sticking with me!:)

Dr Rahul Sarna MD is an amazing person & an excellent Pain Med doctor. I am a World Trade Center…read more1st Responder (9/11/2001-NYC), I live in Austin, Texas. Unfortunately one man's loss is another persons gain. I was gaining strength & mobility after seeing Dr Sarna after 6 months of epidurals; while continuing avoiding back surgery. I'd say give him a try, before considering surgery. He is kind, professional & really knows his stuff. I appreciate him & will miss him. He has a sense of humor-5 Stars in my opinion. (Dr Rahul Sarna has left his practice in Austin & will be resurfacing in San Marcus, Texas; between August 11 & Sept 11, 2022-Google him) Good luck! Conditions He Treats: Back & Spine Arthritis / Facet Disease Degenerative Disc Disease Facet Joint Syndrome Herniated or Bulging Discs Low Back Pain Post Laminectomy Syndrome (Pain after back surgery) Sacroiliitis / SI Joint Pain Sciatica Spinal Stenosis Thoracic Pain Head & Neck Headaches Myofascial Pain Syndrome Neck Arthritis Neck Pain Occipital Neuralgia Trigeminal Neuralgia Whiplash Treatment Knee, Leg, & Foot Degenerative Joint Disease Diabetic Neuropathy Hip Bursitis Hip Pain Knee Pain Peripheral Neuropathy Plantar Fasciitis Shoulder & Arm Arthritis Bursitis Carpal Tunnel Syndrome Shoulder or Arm Pain Other Pain Areas Abdominal & Pelvic Pain Cancer Pain Complex Regional Pain Syndrome Fibromyalgia Syndrome Phantom Limb Pain Postherpetic Neuralgia (Shingles) Reflex Sympathetic Dystrophy

Dr. Gburek saved my life. I was referred to him after an ER visit that not only took my dignity,…read morebut my reputation. Over the course of the last 3 years I can confidently tell you what an amazing man and hidden gem he is. A crisis in our country is the state of the healthcare industry and the toll it takes on providers. Providers can become so overworked or burnt out that they forget to see their patient as a person or have so little time that spending any extra time advocating can seem daunting. Dr. Gburek found me at the lowest point in my life. By simply listening to me, treating me like a human being, and advocating for me; he made all the difference in the world. He carefully made care plans based on my life goals like having children and factors such as my age to refer me to specialists. I had a unique case where I became medically handicapped in terms of medication. Steroids and NSAIDs cause me to develop stomach issues I had never even heard of. Stomach issues that caused me to be unable to eat regularly for nearly an entire year. I was wasting away to nothing while I waited for Cigna or any doctor to help me. I had lost 20 pounds unintentionally in 365 days. He tried to send me to specialists that could find an answer for my symptoms, but to my dismay, those specialists had no answer for me or even any ideas of how to help me. If you've ever been in that position you know how lonely and desolate it can be. It was traumatic To even be brought to that point I spent years of my life arguing with Cigna that my life mattered but, naturally, they only want to hear what the doctor thinks. Even if that doctor has not throughly completed an assessment, offered any treatments aside from medication, or been inappropriate with your care. Dr. Gburek is not one of those providers. He takes your health and goals seriously and will advocate to give you your life back. He is the only provider who advocated for me with Cigna over the last 3 years. My health struggles robbed me of my identity and I believed there was no hope. Dr. Gburek did not leave me with no hope and he did not leave me without solution. Instead, he fought for me and saved my life. By giving me a life with manageable pain, I am able to pick back up the pieces of who I used to be and who I want to become while continuing to help others as he helped me. I want providers like Dr. Gburek to know how important their care is so they don't lose sight of why they do this and continue to help people. I want patients to see this and know that there is hope for your case. He deserves all the praise and I am incredibly thankful for my healthcare hero. Experiencing a chronic health struggle can be dark but hopefully you can find someone like Dr. Gburek to turn on the light.

I came in here for two separate occasions. once for two spine steroid injections in my t4 and t5…read moreand my second visit I had steroid injections into my left hip. both times I was walked through the process and was checked in in a speedy process. the nurses took me in the back and prepped me before the injections. The injections were quick and smooth (not going to say painless because that would be lying) but if you can't have it a little pain, they have the option for a local and aesthetic. If you are dealing with back or hip pain or pain in general your body, I would highly recommend scheduling a visit through your doctor.

Dr Rafii gave me and extra year with my husband. My husband experienced right side weakness and…read moretrouble walking , he seen his Primary who chalked it up to being a pinched nerve and gave him muscle relaxers. After going back and forth with his primary and not getting anywhere we sought out the assistance of Dr. Rafii. Dr. Rafii cared, listened and tried to get things figured out with my husband. After a few visits with Dr. Rafii and no real sense of relief for my husband Dr. Rafii did something he said he's never done and ordered a brain MRI...where they found 13 tumors on my husband brain. With the evidence in hand as horrible as it was we had an answer. We later found out that my husband had small cell lung cancer that had metastasized to his brain and he passed just a year later. If it wasn't for Dr. Rafii I don't think we would have even had that year. I am forever grateful for Dr. Rafii and his team for their compassion and care. May God be with you all.

I hardly ever write reviews... but this one is long overdue…read more I had been seeing Dr. Raffi for about a year, and due to personal reasons I had to switch Dr's for maintenance of flair ups. I'm starting an intensive physical therapy program and hoping I won't need maintenance for too much longer. That being said, I am grateful for the time I had with Dr. Rafii. Dealing with a chronic pain condition can be stressful for the Dr. and patient both. But navigating those waters of trial and error didn't seem bad at all with him. It felt more like a team collaboration. Even when times were easy to give up and refer me out...he didn't. It was actually that exact act of kindness that made me want to explore outside of the box of just traditional pain meds. I felt like I had a cheerleader as cheesy as that sounds. It's really hard to find a good Dr. these days and especially one that makes you WANT to get better. Kuddos to you, Dr. Rafii. Thank you for your help. I would definitely refer you to anyone in need.

seems like he knows what he is doing, but his communication skills are abominable. people at his…read moreoffice seem helpful, but they quite often do not answer the phone nor return messages.

Been a patient of Dr Thai for several years. Not sure who these negative people have seen, but he's…read moremy favorite doc! Always is kind of, answers all my questions, and continues to provide excellent care!

Even though Dr. Chew couldn't help me with my problem (as they are a smaller clinic), he and the…read moreentire staff were all so warm, kind, and accommodating. Dr. Chew is beyond knowledgeable and anyone looking for a well-rounded pain doctor who can handle the basics of any pain condition, look no further! Give him a shot and you won't regret it, even if he can't directly help you.

Dr. Chew was highly recommended to me by my primary care doctor, and I must say he genuinely cares…read moreabout his patients. Dr. Chew patiently took the time to discuss all available treatments for me, and he really has a thorough understanding of back pain and is definitely up-to-date on all current treatments available. He explained each procedure to me step-by-step and was very helpful. An easy five-star experience!

Dr Wang has given me ( and my family!) HOPE!!! Hope is everything!…read moreI have suffered from insomnia a while and traditional medicine did not help! You just cannot live without sleep! If you suffer from this awful disease - go to Dr Wang! Trust in his care!! He can help you! Medicare dose not cover acupuncture treatment. My husband insisted that i give it a try! I'm so glad I did! Dr Wang has given me hope and a new lease on life!! I am a nurse practitioner and have pretty high expectations! He has fulfilled every possible expectation! You will never regret giving Dr Wang's acupuncture and herbs a try! He doesn't push the herbs -he just suggests you try certain herbs. I actually found one that helps! Very economical. on my way Give Dr Wangs acupuncture a try! You won't regret it!!! It can give you the relief you need!!! All the people who work there are so very nice and efficient!!!

I found Acupuncture Plus online and was able to book an appointment very quickly to establish care…read more I was able to get seen within the same day. Dr. Wang was very thorough and I had a couple of good sessions with him. Their cash rate is $125, but they do take certain insurances.

I don't recommend this office, he gave my Aunt some medicine in which she had a allergic reaction…read moreto, I called to ask why he switched her medicine and his assistance said because he didn't have her medical records. I asked how long does it take to receive medical records and she said 2 weeks. So cause it takes to weeks to receive records you change medicine's? She even took her medicine to his doctor's appointment with her. He said because of her medical conditions but he gave her medicine which cause a allergic reaction.PEOPLE ARE NOT GINNY PIGS. On Monday October 8th, my Aunt had to be admitted to hospital. The hospital was told what happened. In less then 2 hrs they told her she was allowed to have her old pain medication. I called Doctor Foreman office to ask them to pull her hospital stay to get records. The lady that answered the phone says. I'm sorry Ma'am Your Aunt fired us, after she fires us she will have to find another doctor. No she didn't fire you she told you that she wasn't going to be y'all experiment. Also Doctor Freeman Office have not request medical records from her precious Pain Management Doctor in Houston Texas. I ask to speak to office manager. Ma'am she will have to call you back.

I give the staff and dr. Foreman 5 stars they are absolutely a delight to work with ,when I get…read morethere I am weld receive and feel welcome dr. Foreman takes his time with me and answers any question in great detail, I have been with him for a little more than a year and have always been well taken care of, and because of doctor Foreman my pain is managed, I would recommend Dr Foreman to anyone who may have severe pain ,thank you Dr Foreman and to the staff I've never met such nice kind sweet people thanks for being so great sincerely, Nicolas A.

I have been seeing Ascent Pain Management in Killeen for well over a year. As of March 31, 2026 I…read morewas informed that it would be the last appointment at this particular office due to it being closed permanently. On that day I was made an appointment for a pain stimulator as I had recently had an ablation on my lower back and I was still experiencing excruciating pain. It was explained to me that I would need a psychiatric evaluation prior to having the trial stimulator placed. I had the appointment for that on April the 14th. From that I was approved to go forward with the process. Shortly thereafter I received an Explanation of Benefits that showed multiple charges the most concerning being the one for the pain stimulator as if it had already been installed in me. I contacted the office several times and had to leave various messages due to no one ever answering the phone or voicemails. When I finally did make contact with someone the employee advised me that it wasn't a charge but an "authorization." I contacted the VA to clarify that I was correct in that a charge had been made and it was not an "authorization" because the clinic already had that and it would not have come in that form from billing. I later called and left several messages that this would need to be rectified or I was going to report them for fraud. After this I was once again getting the run around. On May 6th someone named Craig called from Ascent Pain Management apologizing numerous times during the call that a charge was definitely made and the person responsible was terminated. He then advised me that the procedure would be taken care of for me at no expense to me because of what had taken place. My appointment for this procedure was scheduled for June 1st. He couldn't give me a time and said someone would be in contact. Fast forward to a few days before June 1st I had still not heard from anyone about a time. So once again I called the office, still not able to get anyone to answer. I left a message and let them know at this point I felt as a patient to their office since they left the Killeen office I felt abandoned. The next morning I called again and no answer. A few minutes later someone from the clinic called me back and asked how could they help me. I let her know that since leaving the Killeen office this whole process has been nothing but confusion, I felt abandoned and it was extremely unprofessional on their part how I was being taken care of. She placed me on hold and came back telling me that an office manager would call me back in a "few." I didn't receive a call until the next day. I can't recall the gentlemen's name but he wanted to know specifically what I was told by Craig. I told him about the discussion we had. He went on to tell me that I wouldn't be able to have the procedure done on the 1st of June because they needed to send the payment back. Since then I received another letter from TriWest showing they tried to bill under my husband's insurance (active duty) and it was denied. I'm not actually sure of how his information was provided seeing as I am the Veteran and I went through the VA to be seen for all of these appointments. So now I'm still dealing with pain, I have no appointment for a follow-up, I'm not sure when exactly that my authorization expires and I'm extremely frustrated. It was already going to be an inconvenience to me to have to travel to Austin from regular treatment. Now this whole process has made me not want to go any further with the clinic and I want to file a formal complaint. I would also like to see another provider that is outside of this facility. Every few months I was having to see a new provider because they were quitting for whatever reason. This is the most unprofessional, stressful medical experience I have ever had and if this is the way they treat their patients veterans or not I want nothing else to do with them. Now when I had the ablation procedure the process and everything else was fine. But afterwards the service has been extremely horrible!

North office always a delight and the staff and the dr.Metcalf very informative and helpful..read more