Definitely not the best massage experience I have had. I had called to schedule an appointment for 4:30pm. Around 4:05pm, I get a call from the receptionist so I tell her I am on my way but she's says they won't be able to do much for me if I get there at 4:30pm. Turns out, they had scheduled the wrong appointment time even though I specified the time multiple times on my initial call. She was about to turn me down when she had a change of heart and said I could still show up. During the massage the 2 ladies in the room kept talking for at least the first 5 minutes. It's supposed to be relaxing time not a time for them to catch up on the latest gist. They shut up after a while but continued again after they returned with the hot towels. Honestly, I was about to say: if you're going to keep talking can you do it in a language we both understand so I can either partake in it or be entertained by it. In all seriousness, the talking wasn't cool. As for the massage, it was pretty average. Would I be returning there? Probably not! I had only booked them because my usual massage place was full. read more

I have had several massages at the Paradise Spa. I typically have the 70 minute full body massage with the 30 minute foot massage. The massages have been excellent. The spa is clean and comfortable. I really enjoy having massages at this spa. read more

I highly recommend this place , I had Lucy and she is one of the best massage therapist I've ever had by far... I have been to a lot of different places over the years and I will continue to come here and see Lucy...:) read more

Very good massage shop, and the service attitude is also very good. It's worth visiting.

New favorite spot! Came here with two friends and we all agreed we'd be back. Mai worked with me for ac60 mins deep tissue session and she made sure to iron out all my knots. Will definitely be back! read more

Today was my 3rd time coming here and I have loved it every time. They are usually able to squeeze me in with less than 24 hour notice which really works great with my schedule. The environment is clean, nice, and relaxing. However, the massage rooms are not sound proof so you do hear people walking and talking - but most people keep it down to whispers to maintain the serene atmosphere. I always ask for a female. Today I had Selena and my last two times I believe I had Emily and Lisa. These 3 all applied great pressure throughout the massage and really knew what they were doing. The only reason I didn't give it 5 stars is because it's no Burke Williams and I don't want people expecting that when they come here. It's clean and nice and the people do a great job, however it's not a super high end place. I personally love it because for the price, you get very great service. read more

The Paradise Spa - Part of their services. Note that they prefer cash. - Massage Therapy Near Me - Milpitas, California

Worst place ever! Stay far away they don't wear gloves and keep walking away while you get your worst massage ever payed for 60 foot massage but only got 20 minutes. Will never go again. Plus man at front desk has a bad cough! read more

First of all the way the business manager responded to my comment tells you a lot about how this business is operated and you are likely to be treated. I did not pay $22 for this massage, I paid $65. So let's do the math for YOU Ming: 13% of $65 = $8.45 25% of $65 = $16.25 Also just in case you did not know tips are not mandatory they are merit based on QUALITY of service and overall satisfaction!! read more

The Paradise Spa - Unprofessional Response from the owner calling a customer "CHEAP ASS" - Massage Therapy Near Me - Milpitas, California

I've been going here on-n-off for close to 1.5 yrs now and is great value for money. $20 / hour for foot massage plus tip. This is place clean unlike most its peer places. I am a massage addict and like to go there whenever I am in their area. read more

The Paradise Spa - Massage Therapy Near Me - Milpitas, California

Average massage experience The masseur did not have the skills for long deep massage strokes instead went for short strokes that made the massage an average experience for me. Also for the aromatherapy massage I was surprised when the masseur dabbed the aroma bottle several times on my body and then proceeded to use ordinary oil so I can still smell the aroma. I guess my naivety hoped the extra I was paying for aroma experience would come directly from a good quality essential oil at the very least Experience: Disappointed Rating : 2.5/5 read more

I called in half hour before and got appointments. The price was cheaper than other massage places I have been. When I got there, the front desk receptionist was friendly compared to other Asian massage places. They have a recommenced tip amount ranging from $10-$20. When I walked in the room. My first impression was the room was out dated and the sheet seemed not changing for a long time. The dace pillow is not thick so I did not feel comfortable on my neck. My masseuse was good and strong so I had a good massage. Will come back . read more

My hus took me this place on my birthday as I'm so exhausted with my 3rd little one and doing some work at home everyday. You guys made my birthday so special! I will definitely come back here again! Thank you! read more

It used to be one of my top favorite foot massage spa for many years with nice relaxing atmosphere and some of the awesome masseuses. I even bought a package deal to get a service every week ....BUT the business has been transferred to the new owner and everything are going down to the hill .. it not just only me! Most of my friends and family members said as well ! Just came back yesterday to give another try but totally disappointed... I got a very lazy Male's masseuses, he just scratched my skin not even massage it...and spend most of the time seat down to play with my feet...when the lotion getting dry he only flashing some cold water for rewet .....He probably think that I am sleeping and did not noticed In the end , instead of straightening by hand he used most of his body weigh (180lbs) on my back Btw.. they are don't change the sheets and towels (only wet towels). No paper sheet for your face down.. it hurt likes hell with their old dry towel. BYO is the best Not a great feeling when I left the place! So sorry for a bad review but the management needed to know about this! read more

Please help your therapist watch video how to do the right technique of reflex and massage and make your customer relax and satisfied I didn't got relax i went there to relieve the pain but instead of relaxing i felt so disappointed ddnt get have the right reflex i got foot massage 60 min i even put my time 60 mins time on my phone to alarm 10 min more before the 60 mins i went to different massage places since this one is closer to my house so i came here but i was sad and dissatisfied and disappointed please please watch and learn in the you tube a lot of techniques in the videos i was reflexologist i know already if you are well trained or not please watch and learn it will help you guys thank you and good luck God bless you want more customers please do the best thank you read more

Highly recommend this place if you're looking for a relaxing and therapeutic massage. I've been here a few times now and the staff is very friendly and welcoming. The place is very clean and well kept. Very reasonably priced for the high quality massage that is received. I reccomend the combo massage for a pampered treatment. read more

I came here for massage at my 7 week after delivery. My masseuse was grace. I used a groupon for the 70 min body massage and 30 min foot massage. It was extremely heavenly. Cant stress how good it was more than this. The ambiance, the pressure, the mood was perfectly set. The foot massage was great as well. Grace didn't understand english but other than that everything was like a blessing. They have a buy 5 massages for 250 promotion going on and i am certainly buying that. Thanks groupon for introducing such a great spa right outside my home:) read more

I been here with my fiancé a handful of times. Profesional, clean and quiet environment. $20 one hour foot massage. The foot massage includes getting your feet soaked in hot water with blue mineral bath soak. While your feet are soaking you get a massage on your head, neck, face and arms. Than they remove the bucket of water, dry your legs cover your eyes with a towel and massage your feet, legs and thighs. Than you flip over on your belly and they massage your entire back. You have your clothes on throughout this process and they cover you with a blanket. I recommend you were shorts or loose pants so you can raise them while you get your massage and a short sleeve shirt. Once you're done the masseuse offers you hot tea or water. Don't forget to tip them. read more

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Just ok since I don't like shared space ie a big room with tables next to each other in a row. Also the masseuse could be better eg not enough pressure in some areas and too much or painful in others! Won't be back. read more

Been here multiple times. And will never come. The lady harrassed me into giving her a 10 dollar tip for a 30 dollar foot massage. She was rude from the get go, her massage was mediocre and literally did the bare minimum. I left even more stressed than I did walking in so thank you for that. read more

Not commended!! The lady who serviced me doesn't know how to massage. I had a oil body massage for one hour. She uses her elbows for most of the time with very little pressure even after I asked her to put on more pressure. I feel like she keeps putting oil all over me for one hour. Waste of money and time! read more

This place is really great!! I have been going here for years since I've been in the Bay Area. I am moving to Chicago now and going to miss it!! The staff is more professional that many other foot spa type places I have been to. You can pay by credit card and there is an official reception at the front desk handling everything professionally. If you do pay by credit card though they charge you $2 more. So for a 60 minute foot massage it would be $32. They typically start off soaking your feet then massaging your head. After this they do and arms, feet, legs, back, neck, and shoulder. I would say approx 20-30 minutes is solely focused on feet. If you want a more balanced body massage they have that option but it is more expensive. The staff is super professional and the ambiance is very dimmed lighting with peaceful music playing. Will miss this place! read more

I have been to this spa since its opening and i have only had one not so great person just ask the lady at the counter for what your needs are soft hard and tell them what you dont like I HATE MY HEAD SCRATCHED !! gross nails on your scalp anyways just let them know what you dont want touched and this place is very clean they are always nice and friendly read more

I'm really surprised this place has four stars because my experience was horrible and I will not be coming back! For starters, the woman who was massaging me was on her cell phone the entire time. You could hear it vibrating throughout the entire hour (I came with two other people and they could hear it from their beds too) and at one point she even had it next to my head and I could feel it vibrating every time she got a text and she'd pause to read it. At another point, she was leaning over me with her forearm pushed into my thigh, but not moving, and I open my eyes to see that she was just leaning on me while she was texting! And beyond my very rude massage therapist, the place smelled like beans and the beds were really uncomfortable. read more

We found this on yelp last minute. Walk-ins welcome. We got in within the hour and request a room instead of getting a massage community style. This was definitely more bang for your buck. Friendly customer service and I left after my massage rejuvenated and stress free! $40 for an hour is not too shabby! My masseuse's name is Mai! She made me feel comfortable and worked on all my knots! When I am in town I will definitely come back requesting Mai! read more

I had a gift certificate from a while ago, but since the prices have gone up, I was charged extra, which is not fair by any stretch. Yes, I know businesses have been hit hard because of covid, but so has everyone, and businesses are sure making up for it with extra fees everywhere, but individuals can't make up their loss because of covid. I also find it ridiculous that a business tries to dictate what a customer should tip and then shames us if we don't tip what they suggest. Tips are decided by the customer and not by the business that pays their staff less than half what they get for the service. The prices have gone up to $37 for an hour for a foot massage with a minimum "below expectation" tip of $10, so if you tip their suggested $15 - $20, then the cost of a massage from someone with no training in actual massage therapy is over $50. It was a foot massage, but they do a body massage through the clothes and it use to be a very good deal in the past. This place is very clean and quiet, but I will not be going back. read more

Used to be my go-to massage place, started about 1 yr ago and been visiting almost every 3 weeks. but my last 5 visits has been undersirable. Today was my last visit i swear. Got a really bad message person, and i did not give good tip because he did a very bad job on message and was just basically slacking through his 1 hour foot message. Gave a bad tip, he went out telling the receptionist, receptionist told me that there is "mandatory" $5 tip for foot and $10 tip for boddy message. Sorry u guys threw me off today and this will be the last chance i am giving you, i will never be back. Tried to give it more chances, but 5 visits in a row had a bad therapist and the last time they just told me that tip is actually not something i could decide on my own, im done with it now very shady business. I will find another message place. read more

Unwelcoming, dont know how to welcome customers who bring business. Lady at the counter behaved as she didnt get paid, while she is busy on her computer browsing. Wouldnt go here even if it was free. read more

Cheap Pay as you should know what you pay is what you get Bad massage unlicensed workers read more

Place is great nice ambience and masseuse is great too. Mai did a great job and removed my knots on the shoulder and neck. It was a relief affer. Decided to go back bi weekly. read more

I had a less than mediocre massage from a gentleman here. I was just going to chop it up as a win some lose some kinda deal and go about my day. But this guy gave me the worst mean mug for only tipping him $20. He literally looked down on me as a customer until I gave him $40. Will never return read more

We had made an appointment for three male masseuses and one female. We reminded them a couple hours before we came too. But when we showed up they said they only had one male and three female. Two of the people in my group was going to skip, but ended up decided to get the massage. I think my therapist is Eva or Ava, and it was the worst massage of my life. When she got the bucket of water it was not even warm, so I asked her if she can add in some hot water. She resistingly went, but immediately said something in Chinese with the masseuse next to her when she got back. Maybe it was about me, maybe not, who knows. She kept taking on and off with him through my massage and she was very distracted. Her whole face is always turn another direction of the room and never on the part she's massaging. She basically just rub lotion on me the whole time. There was never any pressure. Then when she was done with my arm, she literary slammed it down the bed. I was so tempted to get up in the middle and leave. I would have if I didn't have other people with me. I thought about giving her a $1 tip but decided to give her a few dollar more, and she told her coworker to chase after me and told me I need to tip at least $10 (for a $30 foot massage) SMH read more

Got a 1-hour deep tissue with one of their male therapist. The sign of a good massage for me is if I fall asleep. I fell asleep. This place is clean and the ambiance is relaxing. Highly recommend. read more

The place is right beside the big lots store, it can be a bit confusing where they are since their signs weren't on at 7pm. Got to the parking lot 15 minutes before my appointment and the receptionist gave me a courtesy call before my appointment. That's good that they keep on top of those. I told the receptionist that I had a Groupon and she told me that I can't use it since I got there not within the time frame they placed on the terms and conditions. I wasn't really bothered by it since it was my mistake that I didn't see that part of the fine print. I did set up my appointment the day before so I guess whoever took my call on Sunday didn't remind me that I can only use the Groupon between 10-4pm. I really needed a massage and it was really just a $7 difference from the full price to the Groupon so I just paid for the 70 minute full body massage and the 30 minute foot massage. Rose took care of me and got majority of the knots I was having on my shoulder got sorted. I really appreciate that she took the time to make sure I was ok and all in all I didn't mind paying for the full price. I'll be back for sure to claim that Groupon. read more

I didn't realize that I was tight in my wrists and ankles and my quads until I came here. The masseuse found them like he was some kind of a knot magnet, and he worked on them, and then there was a pop and everything was loose and magical. The foot massage included a warm water tub for the feet to soak, sweet smelling lotion and hot towels. It started with the face, back of the head, and neck, then moved to the shoulders, arms and legs, and finally the back. The music was contemporary classical/new age. Through the music, I could hear flowing water from the fountains. The dim lighting and zen decor all promote a relaxing experience. The foot massage cost $20. You must also tip the masseuse. I see many complaints from people who do not want to tip. I have paid a lot more than $20 for massages. I've paid anywhere from 40-100 for an hour long massage. Some were not as good as the massage here. Just pay the tip. It's worth it. read more

Great service, cheap prices, no happy endings...best massage place in the bay Get the full body (used to be $40 for 60mins + tip) now it's $50 for 70mins Still quite a deal, thorough work, private room, no solicitations. Keep up the good work read more

The worst experience I had ever in my life. We took the appointment. Daniel (he told so)was the person who was in the front desk and was talking to some lady explaining her regarding body massage and we were standing idle. Daniel didn't even acknowledge us and we lost 3-4 minutes. Once she left, we were addressed. We told we had an appointment and we have a groupon deal. All of a sudden he told us that he will reduce 5 minutes from our 60 minute massage. When we asked him about the time we wasted standing idle for him to finish talking with the girl, he was saying that he don't remember any lady to whom he was talking. His behaviour was very very very bad. We cancelled some other appointments we had, for this massage. If you aren't willing to respect a deal, don't give the deal in the first place. read more

Worst massage ever! I hurt more than when I went in, and now a new problem because Of this miserable massage! Do not let Jeff work on you! He might be the janitor. Would not focus on lower back instead wrecked my shoulder. Bruising around my spine and shoulder.... WTF! Not worth the Money. Getting a refund was also a joy! Daniel told me to come on in and pick up my refund, of course when I arrived back to do so, I had to deal with the rudest snot female at the front desk. After posting this, now they are texting me to remove my comment. Now stalking. Thanks for ruining my boyfriend and i's Valentine's Day present! Stay away from place unless you like bruising. Sitting here Miserable with my heating pad! read more

Yes, I enjoyed the 2 hour foot massage.... so you get both foot and body, it's with clothes on. I'm just confused as to why the Masseus massaged me with the towel over my body when I was fully dressed? It's not like I was naked!? And the towel didn't really allow him to go as deep as they would with less between his fingers. I will let them know next time I go. Overall the service was good, professional, nice ambiance, quiet, relaxed atmosphere. You get a good massage for the price UPDATE 2/9/17... I've been back a few more times and the last two times I've had steven. I must say, he is pretty fantastic. He is very professional and knows exactly how to find the knots, trigger points and checks to see it the pressure is to your liking. I'm seriously happy that I gave this place another chance and came back. It's a hidden gem and Steven made it shine for me. read more

I went there with a friend on friday sept. 20 evening, When you walk in the front area looks very nice , but the room we got put in was disgusting there was previous paper towels on the floor no hooks to hang belongings which led to for me to put my belongings on the floor. also the massage tables were more like cots with a hole cut into it. and to mention the fact that random employees were coming into the room being loud and laughing while we are laying there with our whole back body exposed !!!!! and also our masseuse walked out of the room in the middle of the session and didn't return for the next 10min!! The worst experience ever! I wasn't going to write a review but I think people need to know ! read more

Paradise spa is located next to Big Lot. The inside is pleasant - dim light, relaxing music. Foot massages are done in a common room with many massage beds. Full body massages are done in private rooms. We came in at 4:30PM without an appointment and inquired about foot massages. We were told that we would have to wait until 5:30PM but full body massages were available right away. We opted for a combination deal - 60 minutes of body massage and 30 minute of foot massage. The total price was $65, pretty good deal. All the massage options along with prices were clearly listed on a board. A sign also listed the suggested tip amount - $10 if not satisfied, $15 is satisfied, $20 if very satisfied. A surcharge would be added for credit card transaction. There were three of us. I expected three separate rooms but for some reason, I and another person were put in a double room. It was not a big deal except that the masseuses kept on whispering to each other the whole entire time and it was annoying. I also did not like that my bed kept on being pushed around which took away from a supposedly relaxing experience. Another thing that I found annoying was that the masseuses used some sort of chairs with wheels which made a lot of noise when they moved around. At one point hot stones were used. They felt nice but the weird thing was that the masseuse blew on my back. I guess she thought the stones were too hot? The massage itself was OK but I felt like I was treated like a cattle - towels were thrown roughly on my back, after massaging my arm the masseuse would drop it abruptly on the bed, my leg were yanked left and right in a rough manner, etc. In general, I prefer to feel a little more pampered. Overall it was an OK experience. The decor was nice and the room clean. Prices were reasonable. However, because of the little annoyances mentioned above, I would hesitate to return read more