The worst experience I had ever in my life. We took the appointment. Daniel (he told so)was the person who was in the front desk and was talking to some lady explaining her regarding body massage and we were standing idle. Daniel didn't even acknowledge us and we lost 3-4 minutes. Once she left, we were addressed. We told we had an appointment and we have a groupon deal. All of a sudden he told us that he will reduce 5 minutes from our 60 minute massage. When we asked him about the time we wasted standing idle for him to finish talking with the girl, he was saying that he don't remember any lady to whom he was talking. His behaviour was very very very bad. We cancelled some other appointments we had, for this massage. If you aren't willing to respect a deal, don't give the deal in the first place. read more

Worst massage ever! I hurt more than when I went in, and now a new problem because Of this miserable massage! Do not let Jeff work on you! He might be the janitor. Would not focus on lower back instead wrecked my shoulder. Bruising around my spine and shoulder.... WTF! Not worth the Money. Getting a refund was also a joy! Daniel told me to come on in and pick up my refund, of course when I arrived back to do so, I had to deal with the rudest snot female at the front desk. After posting this, now they are texting me to remove my comment. Now stalking. Thanks for ruining my boyfriend and i's Valentine's Day present! Stay away from place unless you like bruising. Sitting here Miserable with my heating pad! read more

I went there with a friend on friday sept. 20 evening, When you walk in the front area looks very nice , but the room we got put in was disgusting there was previous paper towels on the floor no hooks to hang belongings which led to for me to put my belongings on the floor. also the massage tables were more like cots with a hole cut into it. and to mention the fact that random employees were coming into the room being loud and laughing while we are laying there with our whole back body exposed !!!!! and also our masseuse walked out of the room in the middle of the session and didn't return for the next 10min!! The worst experience ever! I wasn't going to write a review but I think people need to know ! read more

Yes, I enjoyed the 2 hour foot massage.... so you get both foot and body, it's with clothes on. I'm just confused as to why the Masseus massaged me with the towel over my body when I was fully dressed? It's not like I was naked!? And the towel didn't really allow him to go as deep as they would with less between his fingers. I will let them know next time I go. Overall the service was good, professional, nice ambiance, quiet, relaxed atmosphere. You get a good massage for the price UPDATE 2/9/17... I've been back a few more times and the last two times I've had steven. I must say, he is pretty fantastic. He is very professional and knows exactly how to find the knots, trigger points and checks to see it the pressure is to your liking. I'm seriously happy that I gave this place another chance and came back. It's a hidden gem and Steven made it shine for me. read more

WORST PLACE EVER!!! The receptionist is completely unprofessional. They are rude to customers. Instead of reducing my stress level, I came out furious. They put low prices on yelp and then when it's time to pay, its double to what is expected. Bad service and worst attitude. read more

Paradise spa is located next to Big Lot. The inside is pleasant - dim light, relaxing music. Foot massages are done in a common room with many massage beds. Full body massages are done in private rooms. We came in at 4:30PM without an appointment and inquired about foot massages. We were told that we would have to wait until 5:30PM but full body massages were available right away. We opted for a combination deal - 60 minutes of body massage and 30 minute of foot massage. The total price was $65, pretty good deal. All the massage options along with prices were clearly listed on a board. A sign also listed the suggested tip amount - $10 if not satisfied, $15 is satisfied, $20 if very satisfied. A surcharge would be added for credit card transaction. There were three of us. I expected three separate rooms but for some reason, I and another person were put in a double room. It was not a big deal except that the masseuses kept on whispering to each other the whole entire time and it was annoying. I also did not like that my bed kept on being pushed around which took away from a supposedly relaxing experience. Another thing that I found annoying was that the masseuses used some sort of chairs with wheels which made a lot of noise when they moved around. At one point hot stones were used. They felt nice but the weird thing was that the masseuse blew on my back. I guess she thought the stones were too hot? The massage itself was OK but I felt like I was treated like a cattle - towels were thrown roughly on my back, after massaging my arm the masseuse would drop it abruptly on the bed, my leg were yanked left and right in a rough manner, etc. In general, I prefer to feel a little more pampered. Overall it was an OK experience. The decor was nice and the room clean. Prices were reasonable. However, because of the little annoyances mentioned above, I would hesitate to return read more

I'm a fan! Make an appointment if you want to come here. I called around 1pm on a Saturday and they had no availability until 3pm. I enjoyed my experience here so much. Great decor, dim lighting, faint music and a waterfall sound made me drift off to sleep in the middle of my massage. Tim was my masseuse and he was fantastic! People who complain about $10 tip are stingy. You should know that $10 tip is standard and not by cheapo-American style tipping. Imagine yourself in their shoes for one second. These masseuses do physical labor ALL DAY LONG and you want to give them $5 for your 1 hour? C'mon...give me a break. If you go to any other American place, this type of massage would cost $80/hour easily. They only charge you $20/hour, imagine how much they are getting paid, probably minimum wage! Don't be a cheapo, give the $10! I'll be back soon! :) read more

This is our 2nd time here and we came back because we had a good experience the first time from Lisa and Vicky for the whole body massage. But today is a whole different experience, like night and day! Lucy, the lady that did my massage was so rough that I was so tensed the whole time and I couldn't wait for it to be over. Even though I told her so many times not to put too much pressure, she would ease up a little bit for a few seconds then go back to the same really hard pressure! She handled my body like a piece of meat being tenderized! On top of that, her nails were digging into my skin! Then she suddenly put hot stones on my back without warning! Then it gets even better. When I came out of the room and gave her $5 tip she complained and told me that it should be $10! Are you kidding me???!!! Then I told her that's even more than 15% tip(cost of massage is $30). She kept insisting that it should be $10 so I said ok I'll talk to your manager. So I spoke with the receptionist who was in charge at that time and told her about my bad experience. The receptionist apologized and said were you talking to her in English, I said yes, then she said maybe she didn't understand. Then she went ahead and charge me for the massage which I was kinda waiting for her to initiate not to let me pay as good customer service because of my very bad experience. Well for those of you who will try this place, stay away from Lucy. This place will never get my business again! read more

Been here twice. If you have a preference, be sure to communicate it to the front desk and again to your masseuse. It's very quiet, plenty of beds, and a few private rooms. The lotion smells good. I wish they would massage your back skin to skin instead of being fully clothed. Tips: 1. Wear lose clothing, especially pants because once they pull it up, you don't want those tight pants impeding your circulation! 2. Empty your bladder ahead of time. 3. Don't come when you have runny nose. You'll be very uncomfortable. 4. Don't wear make up. 5. Bring cash for tip. They make their money based on this. If you're not happy about something, do let them know. It can be fixed. 6. When you finally find the right person, stick to him or her. read more

Boyfriend and I made an appointment, we arrived ten minutes early. The boyfriend experience -- an older lady, the way she massaged was non engaging, she seemed checked out? Half way through when they let you know it's time to turn around, she didn't say a single word, she just pushed him. Towards the neck around, she felt his knot and totally skipped it. She worked around his knot. She didn't even offer tea or water. He handed her a tip even though she doesn't deserve one, she looked at it and did not say a word. I told my boyfriend, should've spoke up but he's just nice.... My experience - the younger gentleman that was working on me was friendly, he was strong so he asked if it was too hard or if it hurt. Offered me tea or water. The ambiance, noisy. We come here almost once a month to splurge, even though I had a good massage, I felt like the experience we've received has gone down overall. Bye not so paradise spa. read more

We came here twice in a row in the same weekend! We had a stressful weekend so we came here to unwind. We have gone to so many Chinese foot massage places, and we really haven't found one that we liked until we came here! Here's why: 1) It's clean! 2) It is quiet! You don't have people talking hecka loud in Chinese, and so you know they're not talking about you. One time, we went to a Chinese foot massage spot with one of our friends who they didn't know was Chinese. Afterwards, my friend told my husband that they were talking about now his "meat was soft and tender" and complaining about how much work they had to do because our meat was not soft and tender! 3) They have waterfalls, Buddha statues, and nice decor - they just need to get rid of all the clutter like the extra tissue paper and paper towels they have stuffed in the front. They need a storage room! I highly recommend moving that away from the front because it's the first thing you see when you are waiting. 4) It's not crowded and it was easy to make an appointment last minute 5) It's $20 for an hour! It's not the best but it definitely hits the spot when you got some major knots and kinks that you've gotta let out. My first masseuse I didn't enjoy so much because I felt like he was feeling up on my booty! He told me I had sciatica but it's probably because I was clenching my booty from being so uncomfortable. May be that should be the universal sign for don't touch my booty then! Luckily, I didn't get him the second time. Otherwise I would have to veto or wait for someone else to be done. My second masseuse was much better, but he was a little rough around my spine area. Then again, I have really bad knots in my back, shoulders and neck. I'm always in pain. I definitely like this place much better than any other spot we've been to in the bay. I'll have to try out the other masseuses to see who I like best. My husband, on the other hand, loved it! He fell asleep and was snoring both times! Before we came here, we read the Yelp reviews about the tipping situation. Luckily, we didn't get harassed about leaving a tip. May be that's because we always paid for everything in cash, and gave $10 minimum tip. This is a pretty reasonable price for an hour of relaxation. You can't expect this place to be Burke Williams for $30. Don't bother comparing the two places because that's not comparing apples to apples. It's fair to compare it to other foot massage places, and compared to those spots, this would be the Burke Williams of foot massage spots. read more

The Paradise Spa - They need a storage room.... - Massage Therapy Near Me - Milpitas, California

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I went for massage with my wife and had an average experience. I paid 15$ tip since I had three 5$ bills and ask him to share with his other Co worker who gave foot massage to my wife. This guy stopped me from going out and said what's this? Give me some more change so we had to look through wallet again and gave 3$ more. He shook his head and made fun of us in Chinese with his other Co worker. I felt like punching both of them and take my tip back. Bunch of idiots. NEVER EVER GOING HERE read more

I would have to say 4 stars for massage because he actually spent the whole hour working on my knots and massaging my body gently but forceful when needed. He kept checking up on me to make sure I was okay which was also nice. He was super friendly. I think his name is Tom. Reviews for this place are horrible and I completely understand. Maybe I got lucky and came in on a good day? The receptionist was nice and got me in right away but the only thing that turns me off is the tip situation. I felt pressured to tip even though I was already going to tip tom 10$ for the great job he did. The receptionist kept telling me "tip tip" and I told her "I know. I need change. I have a 50" Other than their unprofessional tip demanding behaviors, toms massage was great and I feel great. I probably came in on a day they were all feeling pretty good though which was a win win for me! I guess I would say go at your own risk and being cash for tip! Lol read more

I usually love this place. Every time I have been in, I have had an excellent and relaxing experience. However, yesterday I had an appointment with Mai. She cracked my back first of all which hurt because she did not do it properly, and is NOT under the scope of a massage therapist. I'm in chiropractic school, so I know this. Secondly, she started using icy hot on my back without even asking me or warning me, which I do not enjoy at all. I questioned her as to why she was using this and she replied that I needed it because my back was tight. (Icy hot does not relieve tight muscles, it can only help soothe the pain....I came in for a massage to relieve tight muscles which is what I expected). She then took about ten minutes to try to wipe off all of the icy hot, which made me angry because that was my money wasted, plus I was freezing from the lotion. The rest of the massage was decent, however when she went to my scalp, I thought my head was bleeding because she did it so hard. All in all, this is a good massage place, but I would not recommend that specific provider. read more

New management has killed this place! Stay away, far, far ,far away! My wife and I were both regulars at this place since it opened, we would go there once a week for both detox and a one hour foot massage. Tonight we made an appointment for a 9 o'clock appointment, we called ahead of time. The lady said come in, no problem. Here's where the bad stuff starts, We drive there all the way from Mt. View, and when we get there, before 9 (they close at 10), she says we can't help you, our masseuses are tired. and we said, WTF, but we made an appointment, why did you say yes, and have us drive all the way over here. Here's where it gets worse, she starts yelling at us! And gives us a really bad attitude. Saying too bad, we are tired, you come back tomorrow. Offering no kind of sorry or compensation for doing so. She wasn't the usual person we deal with, I asked her name, she said it's Donna and she said she's in charge now. There was also other unhappy customers in the waiting area. This was the best foot massage place I'd found in a very long time. Too bad it's changed very quickly. You just lost $100 a week TPS Thanks to Donna! read more

I've come here about 3 times already. The first time I tried it out when they had the weekday special for $15 before 1PM. I had George and I really like the massage so I decided on my next visit that I would be the buy 9 get 1 free stamp card. I went there again on March 18th and there was this insanely rude Indian couple that came in and were like, "we've been waiting a long time can we get service" and had a bad attitude. I figured that they would write a bad review afterwards. Since only one massage person was available at the time they kept asking the owners if they could get 30 minutes for one person and 30 minutes for the other for the same $20 price because 2 massage people weren't available at the time they came. The wife kept being so obnoxious that I couldn't even enjoy my massage. While the husband was getting his 30 minutes first, she was like talking on her cell phone lying in the chair. It's a quiet zone. I thought the management was very accommodating to these extremely obnoxious and inconsiderate customers. I figured that they would write a bad review about this place and sure enough, it is below. I believe it's Amitesh. I wanted to clarify that because there's always two sides to a story and I'd hate for people to judge this place based on one review. My massage person George knew I was extremely annoyed and irritated that the wife kept blabbing on and on while I was trying to enjoy my massage. Afterwards, the management apologized and I told them it wasn't their fault that they had an obnoxious customer. I almost feel that this Indian couple wanted a compensated massage. Already the management allowed them split up the massage which is something that these foot massage places normally don't do because the massage in itself is already cheap for $20 for an hour. So far, I really like this place. The ambiance is so much better than many other $20 foot massages and they change towels after every customer unlike some other places I've been to in Milpitas that refolds and re-uses them. The only negative I don't like about this place is the Tip sign where it says $5 for ok $10 for good $15 for great. I don't like feeling pressured into giving a certain tip. I like to give based on how good the massage is. That sign is a turn-off for me, but other than that no complaints about this place. read more

Not coming back here anymore. Rude and crooked owner. Didn't honor the pre-paid certificates we bought from him a year ago stating that their cards were stolen and since had new logos on their certificates. Wth? First, how's this our fault? Second, check the serial numbers-which he wrote down when we purchased $200 worth from him. He was not only rejecting the cards but trying to up sell. What a joke! Third but not least, he was fighting and raising his voice at two older ladies. What kind of man does that??? This was especially embarrassing as I've given 2 certificates to my mom and her friend for a Mother's Day foot massage. read more

You can't beat $20 for an hour foot massage! I had a really pleasant experience at The Paradise Spa. The ambience is so relaxing. Most Asian massage places don't have much decor and don't have a very nice atmosphere but this place is beautiful! They have water fountains and really relaxing music playing. It is dimly lit and very quiet. Some tips: -bring cash for tip! You should tip anywhere between $15-$20. More if you really enjoyed it! -wear loose clothing if you're going to get a foot massage. They need to be able to roll up your pants -wear sandals since they will be putting lotion/oil on your feet and it would be really uncomfortable to put socks over them! -don't wear make up! What to expect: once you are led to your bed, they will ask you to put your feet in the water and lie down. A foot massage doesn't mean just the feet! My masseuse started on my face, then my neck, my arms, emphasis on my feet, thighs, and then asked me to turn over to do my back. My masseuse was so sweet. She asked me several times to make sure I was okay. She was very professional and did not chat with her coworkers like other places. The receptionist was also really nice as well. It was a male and he was very professional. He kindly reminded us to bring cash to tip. Unlike others who complained about them being persistent on tip, I don't mind that they ask. It's customary to give a $15-$20 tip and if you didn't know that, now you do. It doesn't hurt anyone to be reminded.The masseuses are making most of their money from the tip so be kind and if you felt like they did a satisfactory job, make sure they get a decent amount. If you're tipping $5 or not even tipping at all, don't even bother getting a massage. That's just so rude lol. read more

The lady that massage was horrible but the guy masseuse was good and she push for 10$ tip I was going to say she was horrible at her job don't come here for a massage if u are get a the guy he deserve 10$ tip does deep tissue massage or get a girl named koko she's good read more

Let's see... It's 20 bucks. So you REALLY get what you pay for. The dude didn't even speak a speck of English. The useless paper they had you fill out for what type of massage you would like was dumb. Felt like the dude was lotioning my legs for the entire hour. I had to double check to make sure I went to massage spa not a lotioning spa. What a waste of time. You might as well go to the mall and get a massage. From a chair. For a dollar. read more

Hey Ladies!!!! Have you not lost the weight that you need to lose!!!? I am a dog walker, vegan, mostly a gluten free diet, dairy free... and was having the most difficult time to lose that 10 pounds ... I bought the hydration package slim program...4 week, 12 sessions plus free 2 package .... and I have lost inches in less than a month.. Also I purchased the foot detox package... I have arthritis and after the second time... my swelling on my fingers have gone down and the pain that I use to have waking up in the morning is no more!! I read some of the other reviews... and sometimes when you come into a new place, a new business... one I feel needs to give them a chance... The employees are the sweetest... the ambience is serene and quiet and just a place to relax just for yourself... For me... I call ahead of time... I am sure there are busy times for them.. but I feel that once you get started and finished.. you will feel great.. read more

Easy to book and cheap. Reason for lower rating is the room and masseuse professionalism. The room was dirty, blood stains on the bed, old and smelly blanket, and the masseuse burping and listening to music. read more

I came to get a full body massage with my mom and it was nice but when we were done put our clothes back on, the masseuses were waiting right outside the door which I found strange as they were just staring at us. After, we proceeded to pay and gave them a $20 dollar bill for tip and they looked at the cash then back up at me then gave a look like the tip wasn't enough which I found rude because I could see the disgusted look on their face. As I left the store I heard them mumble "that's it?" Under their breath. read more

Very good service and friendly staff. Recommend ! I had a great experience here recently. After checking in, I was taken to a quiet, serene room with soft music playing in the background. The lobby is beautiful and peaceful, creating the ambience for the entire experience. Thanks. read more

Worst Service EVER!!!! DONT COME HERE DONT COME HERE DONT COME HERE!!! they were rushing though the massage, didnt even do a full hour that we paid for.. then after that they forced us to tip saying its mandatory, we were just gonna tip them $5 each for doing such a horrible job just to be nice, but they told us WE HAVE TO GIVE $10, WTF is that?? NEVER COMING BACK AGAIN!! Dont even waste your time folks read more

It was painful for the deep tissue but they removed all my knots! The music that was playing in the background was pretty soothing tho!

Very rude place to come to. Not friendly at all. Do not patronize this establishment.

Got a great 90 min essential oil massage today with Tony. He zeroed in on the knots and tension I didn't even know I had. Very pleased with the massage from start to finish :) read more

Be going here for sometime now if you need a relaxing massage by an excellent massuese see Nana, she can communicate well and is strong, she is a certified LMT and provides excellent massage, whenever I'm in town this is my go to massuese read more

My favorite place to get a massage! Whether it's a foot massage, or a full body, I've never had a bad experience. I love the combo packs that you can switch up the services with. I'm bummed out that they don't offer the full day of pampering anymore or the 2 hour foot massage. I have noticed the prices increasing too, but still worth the drive from Livermore. read more

This place is clean and nice. First you get escorted to a private room where you are asked to undress (down to underwear only) and lie on the massage table. The masseuse starts with some stretching before delving in. The overall massage was ok. His technique was ok. The pressure was good. He used his forearm a lot as opposed to kneading. After the full body massage, you get dressed and get whisked to one of the outside tables for a foot massage. Overall it was ok-good.... nothing spectacular. So I took advantage of this place because of a Groupon that I purchased. Groupon has it advertised as a $75 massage (70min body/30min foot) for $45... but with an extra discount, I paid $33.75. Still a good deal. But the spa advertised the same package for $60...Pricing discrepancy?? For the tip I gave $15.... kinda feel like a got a frown face from him when he looked at what I gave him. I had an early weekend appointment, so I had no issue with extra chatter. It was pleasant, clean and relaxing. read more

One of the cleaner foot spas I've been to. They recently raised the price. The basic 60 min foot spa is now $25. Pretty great compared to other places. Especially for the ambiance there, well worth it. I just like this place better than most places because it looks actually like a nice spa; and not those mom and pop business that looks like they could reuse their towels.. in other words.. kinda sketch. read more

I've been here twice already, but I have still yet to have gotten a massage. I've been reading the good reviews on this place and really wanted to try this place out. After studying the website, I saw the massage special during the daytime hours, but Mon-Thurs. As I have Monday and Friday mornings free, I wanted to try the special on a Monday morning. The first time I came here about 6 months ago on a Monday morning about 11am. I tried to just drop in to get a massage, but they turned out to be full, so I couldn't get a session. OK, I figured they were popular with the special, so they were full. The second time was about 4 weeks ago, and I wanted to try coming here on a Monday morning again. I called the place on Sunday night and made a reservation for Monday morning at 10am, and gave them my name and phone number. I showed up Monday morning at 10:06 (a little late getting over), but when I arrived I found the door locked and not opened. I tried calling the place but no answer. I felt pretty frustrated that not only was the place not open (Business says it's open from 10am), but that the phone didn't answer, and no one called me to tell me that my appointment wasn't ready or available to save me a trip. Wasted trip. I would like to try this again sometime. Maybe next time I'll try to make an appt at 11am so it's not right at the beginning. I hope I'll be able to get an actual massage and can write a review on that, instead of just on my appt reservation and travel experience. A couple stars here from the nice facility, which I saw from my first visit, and my expectation of a reasonable massage at a good price, which I'm looking forward to. read more

Pretty awesome! My feet have been dying recently and I just can't find the time to go to my regular spot (Mayflower Day Spa in Santa Clara). I actually went to a different place, closer to home, but they wanted me to wait an hour. Thankfully Paradise was open and could take me right away! They do things a little backwards here, compared to other foot spas I've been to. They worked on my head and shoulders and then switched to my feet/legs, and then finished off my back. It was odd because I figured he should do my back/head/shoulders all together, but whatevs. He did an awesome job working out the kinks in my shoulders--after I told him to increase the pressure. Before that I felt like he was trying to tickle me. All in all, an awesome massage. Only thing I would say to improve: ask your client how much pressure they'd like prior to the start of the massage. We could've had an extra 5 minutes of deep pressure! read more

Out of all the Asian foot spa's I've been to, this by far is the best one yet. The ambience is nice and felt very relaxing. The masseuse I had was Jenny. She knew all the right spots; where to be gentle, and where to be firm. I usually am pretty weak in my arms so when she did my arms, my face didn't cringe like it usually does. I would totally go here again! I think I just found my new spot especially when I need a quick fix. read more

This is my to go place when I want to relax after and take a nap while after a hard day of work over the past years but when it changed ownership the service is not the same as before, the new masseuse seems like they are rushing and skipping important trigger points , one lady just applied lotion on my calves without even massaging it lol read more

GREAT AMBIANCE - Of all of the foot spas in the area, this place is probably the most well appointed: dim lights, soft music, sounds of water and firm beds. - Unlike other foot spas in the area, it's actually quiet (unless it's X'mas then the bell from the Salvation Army's red kettle will make you nuts). - The lotion does not smell like coconut (like everywhere else). EXCELLENT THERAPISTS - They really put muscles into working out your knots; including your feet. It takes time to get used to the pressure, but you'll feel energized afterwards. TAKES CREDIT CARDS - No need to stop off at the bank first. RECEPTION NEEDS WORK - I have been here several times, and more than half the time, the receptionist is not there. I'm left standing there for 5-10. - After waiting, I'm turned away because they cannot accommodate me without an appointment (even though half the beds were empty). One of the best things about foot spas (aside from being cheap and feels great), no notices are required. While I can easily find another spa nearby that can take me as a walk-in, it's still annoying. read more

Very very bad experience with the receptionist. He is too arrogant and rude especially when he hears groupon 70+30 min combo :) . This is the second time its happening. I feel bad about the business because they have good masseuse's but at the same time atrocious receptionists. Never ever again! read more

I really enjoyed my experience here, I got the basic $20 foot massage (which also includes head and body) It was relatively good, she was a little rough around the face and definitely used more pressure than I requested but all in all ended feeling relaxed. I had a pinched nerve she worked on and as painful as it felt when she was massaging, it was worth it. Gone within a couple days. As far as the ambience, very nice and tropical decor. Tiki/island style. Very clean and dimly lit LED candle fixtures surrounding. Nice touches along with flowing water which is a very soothing sound. My one complaint is that there was a TV or something that was very loud coming from the other room. It was very distracting and would've had a better experience without it! read more

It was awesome, Like I was burn for a second time today. I took combo with 30 mins foot massage and 70 mins body massage. I don't know the name of woman who was working with me but it was totally amazing. For a 62$ I received great service. The hot tea at the end of massage was also very delicious. Thank you very much. read more

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