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    The Parking Point

    1.8 (36 reviews)
    Open Open 24 hours

    Services - The Parking Point

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    Coley S.

    Terrible! Very Unorganized and unprofessional! When I got back to facility after my trip they only took the snow off the driver side of the windshield and told me to do the rest myself! Very rude I will never park here again and I don't recommend them to anyone. Shuttle was dirty and driver (younger guy) had a bad attitude! The lot is not secured, and cars just parked anywhere. Location is on a block where multiple tractors park and come through daily. Make sure you don't leave any valuables and take photos of your vehicle! Take your money elsewhere!

    Sketchy neighborhood. Felt very unsafe
    Angela M.

    DONT DO IT!!!!!!!!!! I know the low price seems tempting, but please don't fall for it. The positive reviews must be fake. I watched them scam three other families -- and we were all stuck on the same shuttle from hell, panicking about missing our flights. We waited 45 minutes for the shuttle to leave because they were loudly arguing with another family over surprise charges. Then, instead of sending a second van, they overpacked the vehicle, forcing a full-grown, adult-sized male to sit on another passenger's lap just to cram everyone in. It was unsafe, unprofessional, and completely unacceptable. The shuttle itself was filthy -- the seats were ripped, cut open, and covered in grime. You don't want to sit down, let alone put your bag on the floor. The whole ride felt like a biohazard. Their sketchy, run-down lot looks like something out of a post-apocalyptic movie. Once you arrive, they charge more than what was quoted, and by that point, they know you have no time to back out. The staff are rude, aggressive, and totally indifferent to the stress and confusion they're creating. And worst of all ...wait for it... they don't even take you all the way to the airport. They drop you at some off-site location and tell you to figure it out on your own using the airport train. No signage, no help, no apology. When I returned, things somehow got even worse. They had left my car window down -- and I absolutely did not leave it that way. It had clearly rained hard while I was away (deep puddles everywhere in the lot), so my entire interior was soaked and smelled terrible. It was disgusting and totally avoidable. Also they put a huge dent in my back bumper. This was the worst travel experience of my life, hands down. If I could give zero stars, I would. Dishonest, dirty, disorganized, and dangerous. Avoid this place at all costs. Book literally anywhere else.

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    Ask the Community - The Parking Point

    Review Highlights - The Parking Point

    They offer free 24hr shuttle service, which I might add was on time for our 3AM pick up.

    Mentioned in 3 reviews

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    Sylvan Parking on Austin Street - This is my car with the back window complete broken.

    Sylvan Parking on Austin Street

    (8 reviews)

    Forest Hills

    I park my car here for 1 hour came back and the back window was complete broken, spoke with the…read moremanager and owner they refuse to give me there insurance information to pay for the damage. they said do what you want I will not provide you with my insurance owner said. I had to call the cops and my back window won't be fixed until they get the glass from the dealer witch will take 1 week. don't park your car here this people are careless of your car.

    I was a monthly valet parking customer for 3 years, and two vehicles…read more If you want door dings and scrapes on your rims this is the garage for you. At the time there was an elderly man who worked the overnights and it was clear he had trouble getting in and out of cars because he would struggle. You know the kind, kicks the door wide open when getting out, has to hold onto the handle the get up, etc.. Mind you they can shuffle cars around at any time to make space for other cars. Almost every month I'd find new damage. The last straw is when they scraped the paint off my doors on a brand new Tesla, and denied any wrong doing. On top of that, the staff is overworked by management due to the sheer volume of cars they're accepting via valet (you'll NEVER see them put a "lot full" sign out like other garages do) when there's concerts at the stadium nearby for example. Because of this they are constantly stressed, speeding cars around inside to quickly get to the volume they have. And because of this they are not the most welcoming people. Lastly, the billing system is antiquated. Every month I need to physically pay the bill in the basement or mail a check to the main office. That means I need to go down when it's a good time FOR THEM to pay, otherwise they are running around moving and shuffling cars. If you're shopping around for a spot there are other garages nearby that are self park and automated billing. Do not park here if you can help it.

    Park For U

    Park For U

    (32 reviews)

    Jackson Heights

    I had used this service previously as found on AirportParkingreservations.com…read moreSeemed a bit shady....and they're not immediately responsive with calls... makes you wonder if you're gonna have to scramble last minute near JFK Airport to find parking when your flight's in under 2 hours... Anyway, it finally happened. 5 am, dark and cold with a 7 am flight, no answer, no one at this parking area at an industrial, warehouse facility. I had pre-paid, 10 days, worked quickly on my phone and found an alternative, thankfully with TSA Precheck, and the shuttle driver dropped me first... I made my flight! Reached the company later that day at their headquarters, their Toronto location, they informed me that JFK operations have ceased, no heads up, they have my phone, my email...no notification. Now fighting for my refunds (I have future parking scheduled and prepaid with them as well) Partially refunded after several calls and emails. Now they're not responding.... Shady operations!!!

    Repeatedly Disrespectful Service from Driver…read more I had two very disappointing experiences with the same driver, Sam, from the 7520 Astoria Blvd location. The first was on a Wednesday at 6 a.m.--he drove aggressively, had a bad attitude, and made me feel like I was a burden just for using the service. The second incident was on a Sunday at 7:30 a.m. after my return trip. I waited over 15 minutes, called the office twice, and when the driver finally arrived, he didn't even bother getting out of the car to help with my three suitcases. When I asked why, he dismissively said he had "just got a text to pick me up," and acted annoyed that I had called to follow up. His tone was rude, unprofessional, and completely lacking in customer care. Based on these experiences, I won't be using this company again and hope management takes a serious look at how this employee is representing their business.

    Allied Austin Company

    Allied Austin Company

    (11 reviews)

    Forest Hills

    Was there for an hour, came back an there was a hole in my tire but not a trace of a screw or any…read moreother object. Purposely punctured my tire for sure I have zero doubts, so if you up for an adventure I highly recommend this spot

    This place is awful. I pulled up the ramp in my car with an infant, just one week old and my wife…read more I told they first parking attendant that I wanted to drive up a little bit to a flat road so it'll be easier for me to pull out the wagon, the baby and the mother that just gave birth. First parking attendant agreed and told me to pull up to the left on flatter road to make it easier for the baby to get into the carriage without any accidents. This other guy walks out of the office and starts yelling at me telling me what are you doing, don't you see the stop sign you have to stop there right at the top of the ramp. I told him I have an infant with me along with the baby's mama who just gave birth and it would be easier for me to get everyone out of the car safely without any accidents or mishaps. He then went back in the office to get a parking ticket for me. As he comes out he sees me taking a video of the perimeter of my vehicle just to ensure that when it comes out there aren't any new scratches or scuffs on the bumper. That's the same barking attendant then started yelling at me telling me that you Jews are all the same and if I don't trust him to park my car there then I shouldn't come here. He then went back into his office ripped up the parking ticket and told me to leave. And complete shock my wife and I approach him and say excuse me sir there's nothing wrong with us documenting on how we leave the car with you. We would need to see if there are any new scratches upon picking up the car which is normal protocol. Especially based on their reviews on how they treat cars here. He then starts cursing at us stands right in front of the vehicle and demands us to leave. I told him they said big deal and he should come down and I'll just park the car and I'll pick it up in a couple hours. Again demanding that we leave. Honestly I don't mind paying for good service along with quality customer service. The owner of this place needs to get rid of these low salary probably illegal status working parking attendance and start paying a little bit more money and get better employees to serve this customers correctly, and properly. I will be reporting this company to the BBB,  the department of Labor along with the department of consumer affairs.

    The Parking Point - parking - Updated June 2026

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