This guy is awesome. He helped me over the phone and he is a smart and decent business man.read more

not sure where these excellent reviews come from, your tech basically hung up on my face when i was…read morecalling for a quote and then never answered my call again- i dint even get my question out before he rudely hung up on me- j

Needed a new filter system put together and hooked up. And shut off valves put in…read more Chris came out was very professional. His price was fair and everything hooked up exactly the way i wanted it. I couldn't be more happy and highly recommend this company and this is the height of the pool season and I was able to get them to come out after calling him a few days ago so I was extremely impressed. I didn't have much success, with other companies on a timely fashion so this means a lot to me. I will use Chris again and will highly recommend North Shore Pool Boys to anyone looking for pool service .

Somebody must stop these guys. They have no clue of what they are doing and should not be near…read moreanyone's pool. I signed a contract with them to open, clean every two weeks and close the pool. They came, removed the cover, destroyed my equipment and left. i have been calling them 5-7 times a day, everyday and they never returned my calls until recently to tell me that my equipment is not working. I am going to sue them at the district court and anyone who wants to join me, please leave a comment. By the way, I am an attorney.

My review isn't for any actual service. The reason is because after multiple attempts to get a hold…read moreof someone to schedule an appointment, I gave up. I contacted them multiple times via the contact page on their website and even called and left a voicemail but no one ever got back to me. My advice to the business if anyone reads this review... don't ignore potential customers. Even if you aren't taking on new customers, it's common courtesy to return a phone call or get back to someone who contacts you via your website. I am happy to update my review if anyone gets back to me.

My next door neighbors had this pool service draining their pool yesterday and they were draining…read moreit all over MY lawn! I spoke to the service technician, who was less than polite, but they redirected the hose away from my lawn . I called Expert Pool to report the incident to insure it would not happen again in the future . Left a voicemail with a phone number to call me back . No phone call or acknowledgement of the issue . Very unprofessional and poor customer relations. Would never recommend them based on their lack of professionalism.

The Holmes team goes above and beyond to ensure that you are getting the best customer experience…read moreand quality service at every opportunity! I had an issue and they showed up that day to handle it with expert care and attention to details!! And they stand behind their products and provide great value for you!!

I called them to help me to open my swimming pool and they told me that i need to deal with another…read morecompany. They built my swiming pool, they open and close it evey year since the y built it. I just did not ask them last year to close it and now they do not want to deal with me!!!!!!!

If you go with Dave, you are in GREAT hands…read more All around great guy, honest and fair. He did an amazing job with replacing our pool liner. Before Dave, I was working with another company and it was literally night and day. The other company would not show up on time, multiple no show no calls and were unresponsive but Dave was everything I could ask for and more. I am no pool expert, but Dave has years on him, he talked me through the process, was super transparent and communicative. He would call me before arriving to let me know he was on his way. He really looks out for the client and their pocket, giving us different options and making sure we were good and happy with everything. I highly recommend Dave's Diamond Pool Service.

Dave came when he said, he fixed what needed to be fix. The customer service was great!!!! Very…read morehelpful and the cost reasonable... Dave is a gem!!!!

First rate company from start to finish. They delivered and installed my pool on time and everyone…read morein the company treated us like gold! Three years after the installation I had a problem and Peter took care of it right away no questions asked. Great company to do business with!

company is a joke. Awful. don't buy from them. nothing but issues from day one. If you need…read moreanything done it's always a fight

This company is the BEST! By far. Thank you very much to Ryan Lapinski and his group- and the…read moreentire company. We had our hot water tank go and a basement covered with water--- on a Saturday night.....We were pumping water and frantically calling companies. A couple of places answered our call but told us that the unit would need to be ordered and install would be 3-5 days. We were told that "no one has that tank in stock". Then we found New England Gas Systems and Ryan. We texted pictures of the tank and #'s to Ryan and within minutes he confirmed that they had the tank we needed- in stock....Ryan and his team arrived AT 8 AM SUNDAY MORNING to remove the old unit and replace the tank. The floor was literally still wet and they saved the day. Thank you very much Ryan & New England Gas Systems!!! -Kevin

Lost gas hit air furnace last Sunday afternoon. Called this company and a human being answered. I…read morewas told he would contact on call tech who would get back to me. Heard from tech and he was at house within the hour. Diagnosed problem and advised the part wouldn't be available on Sunday. The part was difficult to chase down as it had to be ordered. The tech kept us in the loop daily and the part arrived for early Wednesday morning replacement. This company was professional,reasonably priced and maintained contact. I highly recommend them.

Alex has been great over the last few years in providing service for our pool equipment (including…read moreinstallation of a new heater), and for doing opening and closings. I have had truly terrible experiences with two other pool companies in the area, and USA Pools has been a pleasure to deal with!

Last year we noticed the coping and tiles were falling off. We couldn't find anyone. This summer…read moreafter opening the pool, we called USA pool and they responded right away. Alex was very responsive and clear about the schedule, especially during this time with quarantine and pool season. He was able to fit us in the schedule somehow. Manny (contractor) came to inspect and next week 2 workers came and work all day with removing debris, cutting stones, measuring and keeping the work area clean as promised. Unfortunately the stone to cut was near the skimmer and they took their time to be careful to not damage it. I was very grateful . Next day, we realized we didn't have enough of the tiles to replace. They sat and took off the cement off the old tiles so we can reused them. I am amazed. They made it worked. The last day was mostly cement and grout. The workers were very respectful and worked really hard. And the work was amazing. Next day Manny and Alex came over to clean the pool as promised so we can use it after the cement dries. My only suggestion to Alex to explain to customers that the workers are contracted employees and if they do not show on time or at all, to call Alex right away. And to at least call ahead before showing up. Our experience was great and looking forward to working with them again.

Received the wrong item and I was not satisfied that they would not refund and assist with…read morereceiving the correct item. Buyer beware!

Rob, Chris and the rest of the counter techs are super helpful. They really know their stuff. The…read morestore is stocked with parts to back up what they sell. Love the free water testing. The only negative is they are not inexpensive.

Started off good and just went slowly downhill .... Nice guy, but unfortunately did not know how to…read morehandle the situation.

I could not be any happier with Corey. Excellent priced outstanding communication and service I…read morewill have Corey open and close my pool. Highly recommended