I would recommend you stay away from this service. Very rude and concerning behavior from the owner. When I complained they weren't showing up in the time window they promised, she said refused to apologize or do anything about it and did not offer a refund for coming in to my home earlier then I was paying for. What made me have to completely stop using the service is much worse. They misinterpreted the clear schedule and instructions I gave them and came into my home on the wrong day. When they called me to ask where my dog is and I told them they weren't suppose to walk that day, she literally yelled at me repeatedly. This is them coming in to my home on the wrong day and yelling at me for it, instead of apologizing. Their excuse was they sent me an invoice with different days. That is still their fault for showing up on the wrong days when I sent a very clear calendar and instructions. It wouldn't have been a big deal at all if they justapologized, but no. She continued to tell at me and told me to get a new walker. I said gladly! Don't trust these people in your home with your pets. read more

The Pet Granny is so awesome! If you love your fur babies like they really are your children - this is one of the best services you could ever provide them to ensure they're healthy, happy and have had potty breaks while you're away. The Pet Granny has helped me in so many ways -- from loving on our boys, Jackson (Italian Greyhound) and Lincoln (Doberman Pinscher) during midday visits to making sure they're feeling okay when they're sick, to saving our house from being flooded when one of our pipes froze. I'm not sure what I would do if I didn't have them around! They provide an excellent, reliable, trustworthy and friendly service. They never miss an appointment and have provided house-calls for me at the last minute when my plans have changed. I highly recommend The Pet Granny! read more

My dog has been enjoying nooner walks with The Pet Granny for 6 months now. The only question I have is why I didn't call Ree sooner. The walks are a great for Winnie, and the service is amazing. Communication is always excellent, and they are willing to work with me on any special requests. I know that having midday walks makes Winnie's day a lot brighter. I can't think of anyone else I would trust the way I trust The Pet Granny and her team. read more

I cannot say enough about the quality of care Ree provides! We had five dogs, all with special needs and quirks, when we started using The Pet Granny's services. Rhee took it all in stride. Pick up my dog from the vet and care for him after surgery? No problem. Protect my chihuahua from his own bad choices with our other, bigger dogs? No problem. Two dogs start having stress-related digestive problems because they miss us? Off to the vet, no problem. Last-minute trip come up? No problem, just call Ree! Ree goes the extra mile, and her judgement calls are totally in step with mine. I can be on vacation, out-of-touch while crossing the Atlantic on a cruise or in the next state, and I know my babies are in good hands. I used other pet sitting services, so I know the difference between an ok, good, and great service. The Pet Granny is great. Thanks for the peace-of-mind, Ree! read more

So impressed with the care and quality of this pet service.......being from San Diego, I was hoping to find a sitter with the same quality we have grown accustomed to....far surpassed any service we have ever encountered. Highly recommend.Loved that they sent videos EVERYDAY of how our pet was doing...our place was sparkling clean and our little girl was so very comfortable when we returned. Going out of town again at Thanksgiving and will be giving Pet Granny a call for this trip too! Thank you Granny! We LOVE YOU! read more

Pet Granny's services were immensely valuable to us and our Dalmatians as we began commuting between Los Angeles and Dallas for work. She took great care of our older guy and the exuberant puppy. Now that we've moved away and our fur-children have left the planet, it's nice once in a while to remember the sheer exuberance we witnessed every time Ree and Trish arrived. read more

My wife and I couldn't live without Pet Granny and have been a loyal customer for almost 2 years. I often work from home but I also travel several days out of the month while my wife works longs hours. On the days I travel, it isn't fair for our dogs to go 10+ hours without a break or human interaction. Pet Granny and her team are 110% reliable and have never let us down on a scheduled day - even on late notice! Her team is very prompt and always show up at the times we require them, which is between 2 and 3PM. During my work from home days (when Pet Granny is not scheduled), I will notice our dogs waiting by the front door at about the time one of the grannies is scheduled to arrive. They absolutely adore her team! We plan to be very long time customers of Pet Granny! read more

I have tried "professional" cat-sitting services, and they simply did not measure up to the personalized care Ree provides. My cats are relaxed and content when we return home. I never worry. Ree is the best! read more

The Pet Granny's services have been wonderful. We have 2 cats and sometimes have to travel for a period of time. Ree would send us daily pics of the kitties and when we would come home they were much more relaxed. I also have had to schedule a couple of times where the team cleaned our litter and gave the kitties meds and this has never been a problem. I highly recommend the Pet Granny!!! read more

I honestly can't say enough about Ree and the Pet Granny group. They've watched our sweet cat Felix twice now, and we will continue to use their services! We are those type of people who consider our pets our babies and it means the world to is to have such wonderful people taking care of them while we are gone. The texts, pics, and videos really do mean a lot as we get to see how happy they are during our absence. Believe me, the hype is real!! Thanks Pet Granny! read more

I wanted to love this company because of the reviews but I can't. I absolutely hated it. They never sent me updates on if they were there or if they had left or were even coming. I always had to text them to verify that they even came and for pictures. One time they even sent me a picture of the wrong dog. They make you pay for all walks before they even have the walks. So I had booked a month and a half of walks then realized two weeks in I wouldn't need the last walk. They can't refund you once they charge you they told me it would just be a credit. I haven't used their service since and don't plan to. So they got paid for an extra free walk that I canceled a month ahead of time. They still have my keys. They haven't tried to reach out or anything. Plus they take forever to reply like days to weeks!!! read more

I love the Pet Granny and have used them ever since I moved to Dallas in 2012. They are like family at this point and I would not trust anyone else with my animals! They constantly go above and beyond- I am so grateful to have such great people to take care of my pets!! read more

Loved knowing that our kitty was in good hands while we were out of town. She seemed very happy/content when we returned and we enjoyed the pics/video messages that they sent. We have already recommended them to friends and will definitely be calling the next time we want to take a trip. Thank you Pet Granny!! read more

I found out about the Pet Granny by my vet, they came highly recommended. Now here I am 10 years later, loyal to hiring them. The Pet Granny has saved me many a time, taking care of my teacup Yorkie, Jewel. As a freelancer, my schedule is so unpredictable, while I keep my dog walks on a consistent schedule. The Grannies are people I can count on to come whenever I need them to help me take care of Jewel. They are fabulous people that really put heart and care in what they do. I would recommend them to anyone who is looking for a service that they can trust and will do a good job. I also love it that they send me pictures when the sitter comes. It really makes me feel connected to what is going on and shows me that my dog is being taken care of. If you are considering which pet sitting company to hire, look no further. You found them. read more

I highly recommend The Pet Granny! They are very dependable and accommodating, even with last minute requests for service. More importantly, my 2 dogs love them and look forward to their daily visits. As an owner, I know that my dogs, 'babies' are safe, loved and taken well care of, with The Pet Granny. read more

Ree and her team are incredible. My pups and cat were always well taken care of had plenty of love while we were gone. Ree is a great communicator, detailed and clean. I highly recommend them and I know my pets would too! read more

The pet granny is wonderful. She cared for our pets as if they were her own. I highly recommend her services.

We have used the Pet Granny quite a few times since we moved near Dallas. Unfortunately, we are soon moving out of her radius of service and so will no longer able to have her visit our cats. We recommend the Pet Granny for your next trip away from home! read more

The grannies are awesome. I am on the road constantly for work- the grannies care for my cat every time. They send photos and videos every day and always do an amazing job. My cat is always so calm and happy when i come home. I trust the grannies 100 percent and highly recommend them. read more

Pet Owner: I want to share some of my experiences over the past few years with Pet Grannies. I moved to Dallas 3 years ago with my 100lb American bulldog, Oscar. I had used pet sitters in the past, all of them were good and I never had any issues. However, there is something very unique and special the Pet Grannies offer, more than just a 30-minute potty break. When Oscar and I first got to Dallas, my job required I be in the office 5 Day's a week. Oscar's a pretty big dog and needs to be exercised throughout the day. I interviewed Ree and immediately chose the nooners club service. The nooners club is a 15-30 minute walk 5 days a week at a very reasonable rate. I was just glad to have someone walking my dog so he could get some exercise during the day but didn't expect much else. However, the first day Granny Ree came for a visit, I received a video text message. The video showed Oscar so excited as Ree talked to Oscar in that "happy voice" we all talk to our dogs in. She let me know how Oscar was doing, changed his water, gave a treat, and most important, you could tell the love and attention Oscar was getting. Over the months I raved to my family and friends about Oscar's Grannies. I showed the videos to family and friends and they all agreed the care Oscar was getting was above and beyond. Soon enough, my cousin who also lives in Dallas also signed up with the pet grannies for their dog and feels the same way I do. Over the past three years, I have utilized most all of their services. From emergency calls, to business travel, picking up dog food, and even transporting Oscar to a family member's home for me when I was away on business. The pet grannies have shown me over the past few years that they really do love animal's and understand how important it is for owners to know their animals are well taken care of. My dog Oscar is getting a bit older (13) and they know how much I love my dog. A few weeks ago Oscar had minor surgery and everything turned out great. However, before I took him they asked if I need any help, someone to go with me, or anything at all to just call. After Oscar was home for a day or two Tricia called because she was worried and wanted to see how he was doing and if I needed anything. Recently I found out that my job is relocating me back to Florida. I can't say enough things about the Pet Grannies. However, the bottom line is, if you are like me, and think of your animals as part of the family make sure to give the Pet Grannies a call. You will be very happy you did. I would be happy to provide any recommendation for them and they will have my contact information. We will miss them very much. Jeffrey (and Oscar) Smith read more