I love this place but no one ever answers the phone. I live an hour away so it's inconvenient for…read moreme to drive there and then not have something I need. The selection is huge, and the prices are good especially for 2026.

The best smoke shop ever! The products are amazing but the STAFF is PHENOMENAL!! Professional,…read morecasual, nice, friendly, and knowledgeable. Questions ?? They have answers?? Problems?? They can help fix it!! Great attitudes and this place has everything you could never want and need. Carlos is the BEST! He has helped me ever since I walked into this shop and remembers his regulars which is nice. All staff is helpful. The owner must be wonderful to have such happy Employees . Because it shows in there actions and professionalism. I've never gone anywhere else since!

We were visiting from out of state and didn't realize we couldn't get our Geek bars in California…read more After a quick phone call to the store, we were able to find this place and the gentleman there was very helpful and gave us choices that would last longer while we were in town. Prices was the same as home and definitely lasted longer. Loved the recommendations and was very excited to find this place. If we lived in the area, this would be our go-to place for sure.

Absolute best service, you will not be disappointed! Zach is the man! Best prices on everything…read morevape!

When I see a business with 5 stars, I sometimes wonder if it's really *that* good. I've been to…read moremany smoke shops and while some have been better than others, none have ever stood out. Enter Mo's... I happened to find their website a few months ago and decided to give them a try. I've now placed 2 orders with them and they're seriously amazing. With my first order, there was an error with applying a code and after reaching out to them, they responded quickly, fixed the problem and my order was shipped and received within days. I was impressed but figured I'd wait to see how the next order went. Well, last week I had a shipping issue and within hours of messaging, I received a reply with a resolution even though it wasn't their error. If I lived near their shop I would definitely be a frequent customer. They offer the products I want at great prices, their shipping is crazy fast and their customer service is Nordstrom level. It's very clear why they are rated the way they are and I will continue to spread the word and support this business. They deserve all the love!

Always the sweetest person who greets us Extremely helpful…read more Love all the variety of things in here Great selection and fun stuff

I recently discovered this "Hidden Gem" -- and have been coming fairly regularly for my combustible…read morenecessities. I would especially like to commend Alena -- whose knowledge of product lines, and excellent customer service are always on display (and are extremely helpful). I would recommend Nates IV to anyone who likes great quality at reasonable prices (with excellent service and selection).

Bought a $100+ item and right out of the box, it was defective. Same day (only 1-2 hours after…read morepurchase) contacted the number on their business card (as the employee told us to contact the number if there were any issues) and provided a video of the defective item. Since there was no response went back to the store and then finally got a response stating it's not their problem, it's ours. They claim since the package was sealed it's our issue to go through the manufacturer. We asked about either 1) refund or 2) replacement of the same item -- both options was a hard no because, again, it's not their fault we bought a defective product. So now we have to go through the manufacturer, wait for a response, and we have to go through a whole process (if it gets accepted). **be warned they have no return or exchange policy on their receipts and/or visible sign in their store. So buy at your own risk

Just got helped out by the homie Carlos, helped me pick a HiSi Bong, couldn't be happier with my…read morepurchase, great shop and great staff!!

I've been coming to Up in Smoke since 2018 at their Costa Mesa location. Their selection is wide…read moreand offer a great variety at the best value compared to other stores I've been to. They are awesome. The whole staff is very courteous, but one specific individual, Howard, stands out more than the rest. He provides excellent quality service, is always courteous, is on top of reordering when irems are out of stock, very friendly, and provides such an overall great customer service experience. He always takes care of me when I need something at the store. Thanks to Howard for all these years of amazing service!

They place sold me a boof ahh Geek Bar. Took a while to realize it was a bootleg fake but it is…read morewhat it is. Regular normal GB shows every percentage charging, this boof ahh one goes from 0-5% 5%-10% 10%-15%. It's supposed to show every digit in between but this fake ahh doesn't. Even the print on the logo is blurry, bleeding, and just terrible. First two pics are the boof ahh fake Bar they sold me with shitty logo print vs a REAL geek bar. Last two pics are the real one.

Good service and vape but I want Good flower so I can try my new bong. Maybe try some dab but I…read moredon't have a dab pipe, but I'll get one.

The young lady I saw the first time I went here was very helpful. I went I. Again for a birthday…read morepresent for a friend and the heavy set young guy was literally no help at all. I believe he was too busy trying to get.back to his conversation with the guys hanging out in the store. Too bad because this is a good local place and people may not Go here if they cannot get assistance from m someone who wants to help them.

Too expensive charging a little more $4-5 than other vape shops or smoke shops. Didn't have the…read morecoils j needed either

This establishment is in a great location, with easy access to parking, and a great big sign that…read moresays "Smokin' Hot Smoke Shop." If you're an avid vapor, there is a whole wall dedicated to E-Juice, and disposable nicotine devices. Some of the disposables include: Bang XL, Drip, and "Xtra." there are tons of flavors. Bang XL cool mint, Watermelon ice, orange soda, mango ice, are some of my favorite flavors, and this spot has so many more. 600+ puffs of awesomeness at 60MG salt nicotine. The Xtras are another popular disposable device, and some of my favorites are XOXO which is like peach ice, and Guava Mint. Absolutely amazing at maintaining full flavor through the duration of your 1500+ puffs. The Xtra devices, won't disappoint. Here are the descriptions: Xtra Candy: Sugar coated sweetness blended with delectable fruits. Honeydew Mint: Freshly cut honeydew slices with an icy touch of menthol. Oz: A refreshing and tangy lemonade with hints of cranberry. Fusion: A fruity mixture of crisp watermelon and menthol. Mint: Bold menthol flavors blended into a sweet and icy mint. LaLa Land: Fruity banana on the inhale and icy cool mint on the exhale. Blueberry: A sugary blend of blue raspberry sweets. Strawberry: A luscious and creamy strawberry blend. Mango Tango: A bold and juicy blend of freshly ripened mangoes. Naked Pleasure: A fruity splash of freshly cut pineapples, light & sweet. Fantasy Love: A sweet and tangy blend of tropical Pineapple. Guava Mint: A sweet and savory blend of juicy Guava, twisted with icy menthol flavor. Apple: A perfect blend of tart crispy green apples Grape: A sweet and tart mix of juicy grape flavor Orange: A sweet blend of tart and tangy Oranges Mango Lychee: A fruity mix of juicy mangoes and sweet lychee XOXO (Peach Ice): An icy blend of fresh & sweet peach flavor This spot is a sweet home type of establishment. I highly recommend it.

When they're open they're spot on. However, they need to update their hours because it says open…read moreand then no one is there. It's hard having a favorite smoke shop and going out of your way to go there and then no one is even there.