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    The Pro Geeks

    5.0 (1 review)
    Closed 7:00 am - 9:00 pm

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    4 years ago

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    M@ The IT Guy - Old computer could mean dirty computer! Dirt could stop the computer from keeping cool which will slow it down! Let me clean that mess!

    M@ The IT Guy

    (64 reviews)

    I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

    Tremendous knowledge and service of all things computer related whether building a high powered…read moremachine, getting your network tuned, advising on purchases and designing your technology solutions. Takes the time to make sure your questions are fully answered and understood. Fully recommend with no hesitation.

    Mundelein Computer Guys

    Mundelein Computer Guys

    (29 reviews)

    Steer clear away!! This business used to be very sensational on repairs, turn-a-round times, and…read moredown to earth friendly responses. I worked with Matt thru 2019. Went back Nov 2025 and now with new owners. Left a laptop to remove a password which they said no problem. Would cost $75-$100 per text. Any voice messages received are returned the next business day. Well 3-weeks later I had to drive to the store since they do not return phone calls or texts. They stated it would be one more week and promised to relay info on texts. Found out they are extremely unprofessional and quite opposite of transparent. I ended up at the store to pickup my laptop two weeks later. They acted as they didn't understand the language so I advised if they do not return I can easily involve the police down the street. Well funny how they understood that statement. If you can't take care of the most simple task of responding to your clients, then I refuse to give you my business.

    My laptop has started running very slow and there is a popup message saying that it is low on…read moreresources which is new. I dropped of my laptop at 9 am on Monday. No one called or anything, so I called at 11 on Wednesday morning to get some kind of update. I thought I would be ok since I need it for Saturday. The person who answered asked if he could text me about the computer in 15 minutes. No one ever said anything. I went there at 4:30 on Wednesday. It was in a pile in a chair. No one had ever looked at it. So, I have to look for help elsewhere.

    The Pro Geeks - itservices - Updated June 2026

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