We had a bizarrely mixed experience at the Pullman. The pretty decor implies fine dining, but when you look more closely you see scuff marks on the dirty floor, fingerprint smudges on the light fixtures, dust over the ledges, and dusty cheap candles from the dollar store. The food quality and prices were equally uneven. The very small portioned chicken dish (priced the same as the wagyu meatloaf) was dry and flavorless, and seemed as if it had been barely reheated in the microwave. The star of the meal was the meatloaf: perfectly seasoned with the most delicious, moist, and tender texture. But this dish was served with a very strange rubbery bacon covering some asparagus. The potato puree was very well executed, not gummy or over whipped, but silky and delicate. Strangely, the vegetables were also highlights: perfectly crisp grilled asparagus and Brussels sprouts. The most offensive dish of the evening was the dessert in the form of an apple crumb described as "flaky" and "buttery." I am not exaggerating when I say that this tasted like an Ikea cafeteria dessert that had been stuck in the display case for a month. Truly the most abominable, rubbery, dense, dry dessert I've ever had. I'm shocked they had the audacity to serve this. Service was mostly excellent, but we were confused as to why another table had the specials recited to them when we didn't. Perhaps this is decent place for happy hour, but I wouldn't recommend a full meal here. read more

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I was disappointed in the Mother's day Brunch. The restaurant was not full but the service was slow and inattentive. The food arrived and was mostly luke-warm with half of the plate fried potatoes. I would expect real maple syrup for the french toast not smuckers containers to open yourself. The coffee was goood but arrived with the bill and was luke-warm as well. The free mimosa for mothers was a nice touch but did not compensate for the overall experience. It is a lovely venue and fresh carnations on each table- so a pity. read more

Food was over priced for quality. Waitress was not knowledgeable with the menu. Drinks took forever. Went for my boyfriend's dinner, told the waitress and didn't even get any type of birthday gesture. read more

First and not our last visit! Excellent ambience, beautiful and elegant decor, very clean. The staff was courteous and efficient, they took extremely good care of our party. We started at the bar and enjoyed our delicious cocktails. Dinner and appetizers were very good. read more

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Outstanding happy hour drinks and appetizers, especially the brussels sprouts! The bartenders are attentive and ambience is very nice

Unfortunately there is no business during the week, service very sub par, food is exquisite but a little over priced

Food was good. Service is why will not return. We sat at the bar. 4-5 young guys behind the bar didn't check on us. One was vaping while he entered our order. Had to ask for drinks. Had to ask to place our food order. Had to ask for our check. No one checked on us after we got our food. It was clear that they had no one in charge. read more

The 5 star reviews are friends and family members of the owners. The train wreck at the Restaurant is many things, poor management, clueless of how to run a Restaurant, over priced food, dirty Restaurant and the fact of the short cuts they are using, marrying liquor and charging $$$ . Go see the train wreck at the train station Restaurant ! read more

The Pullman Restaurant and Bar - No form of leadership nor directions a tru dumpster fire - American Near Me - Bryn Mawr, Pennsylvania

My most recent visit to the Pullman was very disappointing. Our waiter was not willing to accommodate to a modification on one of the menu items and was unwilling to ask that kitchen to serve the dish with a different sauce. When we asked for a dish to be served without meat (my boyfriend is a vegetarian) the server seemed confused and judgmental. Later we were brought out the wrong food order. The waiter left a dish sitting in-front of my boyfriend and upon returning requested him to not touch the plate; implying that it would be served to a different guest after sitting for a couple minutes in front of my boyfriend. We were disappointed in the behavior of multiple waiters throughout the night. Hopefully in the future staff is made aware of professional protocol when paying guests ask for modifications. read more

Birthday dinner review for my mom! I had previously enjoyed dining in this location when it was Tango (https://www.yelp.com/biz/tango-bryn-mawr-2) and was sad to see it go despite curving upwards to 4 on a 3.5-star leaning. But the more I read about the live music, happy hour, brunch, and good dining vibe that The Pullman was offering, the more intrigued I was to give it a shot. While our dining experience was top-notch, I can only curve to 4 this time around because I have to take in that music, happy hour, and brunch before I can curve higher. The main dining room still has that great view of the incoming trains, and they really improved upon the bar & lounge interior which makes you visualize it as perfect happy hour and music-viewing spot. For drinks it was hard to pass up the refreshing Paper Train cocktail with Dad's Hat Rye whiskey, aperol, amaro, and lemon juice. I also appreciated the rotating mix of beers on draft and can which led to me finding a Keystone State of Mind collab brew between New Trail and Other Half. For food we first enjoyed the tuna nachos which was more of a tuna crudo served on a good-sized chip with all the fixings. For dinner, the pan-seared scallops with wild mushroom risotto were buttery perfection, and the lychee creme brulee added a bit of a fruity kick to a timeless classic. With it being a good bar spot to watch a game or take in a happy hour, a great dining destination, and a good spot for live tunes I'll definitely be back! read more

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The only thing good about this restaurant was how the food tasted. The menu is very limited. The service was not great and the restaurant was basically empty. read more

We came here at 5 on a Saturday and were pleasantly surprised to find it quite empty as we were attending with a baby. I had made a reservation to be safe but probably wasn't needed. Live music started at 6 and the singer was really good. Sounded just like America. I love the vibe here with the train car seating design right along side the paoli line which comes by every half hour or so which gives you the impression of dining in a fancy train car. We started off with cocktails of which they have a great variety of specialities. My wife and I both enjoyed the ahi tuna which was expertly covered in sesame seeds and very raw. My father enjoyed the sea bass which he said was buttery and wonderful. The morels in the dish were quite delicious. The Pullman has its own pastry chef so we went big on the dessert. The key lime was our favorite! The berry ricotta cake was delicious as well. read more

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Great food, memorable experience and the atmosphere was amazing. Our server Hannah was truly the best. We were here for parents weekend, and truly enjoyed the restaurant. read more

Overpriced, and subpar staff. Good thing they're on the main line with people who throw money away. If you're going to charge hefty prices, have a service staff that is pleasant and has some style. at least be nice. Will not be going back. I'll take the extra drive to conshy. If you're going to charge high end prices, deliver a high end experience. read more

Walk in The Pullman and you know you're not in Bryn Mawr anymore. Upscale design, live music and lively bar make it so. The mix of patrons was eclectic with young professionals and traditional Main Liners. The bartenders - Mike especially - have created incredible speciality drinks, though my traditional Manhattan was perfect. We chose to eat at the bar where the bartenders also served us our dining choices. The dilemma for me is I invariably choose the Fish and Chips to the exclusion of so many other options. My partner went for the Cesar salad because we pigged out on the Conch Fritters and Crab Cakes (with a mixture of three types of crab). Both were unique In this area. Full - but could not resist an Espresso Martini. read more

this amazing restaurant is close to Villanova university campus. what a delight to find! the most amazing resta I've experienced in a long time. the place is gorgeous! the dinner was delicious, the server was knowledgeable and we enjoyed our so much, we stayed for a cocktail at the bar. highly recommend read more

I say maybe because my wife's food was good. And if it wasn't for my experience she'd go back. So make you decision based on my experience (and my issue is with what the chef said and he can't cook a steak evenly). It was less than desired. The mashed and spinach needed salt and there was none on the table. The steak can out overcooked and I sent it back. The chef told the server to let me know the half near the bone was medium rare (despite the other half was overcooked) as if the meat being half cooked right is acceptable on top of finding out the special was $68. I was floored that the chef implied half of it is good. DUDE half of it's bad and at $68 that's not acceptable and I'll NEVER go back. The 2 servers were AWESOME. read more

good food, pleasant service, comfortable atmosphere... Friendly place. we were in the area with friends for a weekend and Friday's dinner was so pleasant. We decided to repeat on Saturday night. read more

The Food was sub par. the tenderloin was undercooked - sent back -very tough and the truffles fries had no taste. we will not be returning. or recommending to friends. I contacted the restaurant within 24 hours for a refund on the tenderloin and fries and was dismissed because I didn't bring it to their attention at the time. Which wasn't appropriate given that it was a birthday celebration. This treatment is was not what I expected. don't usually complain in fact this is my first negative review. read more

Loved it again. Food, service and drinks all top of the line. Prices very reasonable for what you get. The train car is so charming. Fun seeing the trains actually pass right by the window. Manager Cheryl Boles could not be nicer, and server Julie Carbone is world class! We do miss Kristin Bailey, their magnificent former long-time pastry chef who is not there anymore. And the bar area is one of the most beautiful I have ever seen. That area can get very noisy when the place is crowded and there is live music, but overall, Pullman is a superb restaurant. Highly recommended again! read more

We went to The Pullman with friends for our annual anniversary dinner last night at the recommendation from a Philadelphia Inquire review. Upon entering, it had a nice ambience with beautiful tiled floors, and we were seated in a comfortable booth. The waitress took her time getting to us, however she did apologize. Unfortunately, she continued to be very slow with service for the rest of the meal despite the fact, the restaurant was 75% empty. When we ordered a bottle of wine, we were told that it was not available and instead replacement would be provided to us. She pointed out the replacement on the menu, which was $10 cheaper, and we noted that that would be fine. We ordered some of the specialty appetizers, which were very tasty, including bread with spreads and deviled eggs. The grilled octopus appetizer was outstanding. Then came the main courses, which were very hit or miss. The strip steak was prepared as requested, perfectly rare. The scallop dish included only three medium size scallops served over a bland risotto. The Chilean Sea Bass was incredibly disappointing; it tasted fishy, was overcooked, and served over couscous with asparagus and mushrooms that failed to compliment the fish at all. The braised short rib was stringy and dry. Multiple times throughout the meal we were served food without any utensils, including dessert. The buttered pecan ice cream was fresh and creamy however low on nuts and flavor and a Key lime pie that was good but not great. When the bill came we saw we were charged $15 more for the wine, and we had ordered two bottles. When we questioned the price, the waitress told us that's how it rang up (although that is not the amount that was listed on the menu).The waitress said the menu was incorrect and we were actually served completely different bottle of wine then listed. We told her we should not be charged the higher price as we had not agreed to the price. She stood her ground and we urged her again to look into the cost as it was not what we agreed to. When she returned, she begrudgingly said they would remove the additional charges. Then her manager came out, confirming the additional charges had been removed, but neither one apologized and both made us feel that it was our fault not theirs for the miscommunication. For the prices, the Pullman is charging we would've expected a much better trained weight staff, excellent customer service, and better prepared food. read more

Waited 20 minutes for a drink after being told the drink we originally ordered (from the menu) was no longer available. Rude and dismissive. We'll never go back. read more

My husband and I went to the Pullman the other night for drinks and food. Mike was our bartender, he was very friendly and so helpful with recommendations on cocktails and food. The service and food were amazing and we ended up having an awesome date night. We will definitely be back! read more

My experience at The Pullman Restaurant was delightful. I have been wanting to go there for some time as I pass it on my commute to work, and it's the old train station. The patio deck with the train going by is so cool and a beautiful ambiance. I would highly recommend the tuna entree which was the best tuna I've had in the Philly area. The alcoholic beverages were also very good, the bartender, Mike, was very helpful with identifying which cocktail would be of my liking. Definitely will be returning soon. read more

Hosted an event there and had a wonderful time. Staff was attentive, the food was excellent, and the old school "train car vibes" were really fun. And the main bar was amazing! read more

Love the restaurant such great food amazing atmosphere elegant train theme elegant piano recommend it

The drinks were good here but we waited a while for the orders. You can tell from the photo how light the one picture was to how dark it got and we just did drinks and dessert. One thing that really threw us for a loop was when my husband got his drink there were actually lip marks on it as if it hadn't been washed thoroughly. We wiped it and tried to just not think about it since it's one of the few date nights we get since having a baby. We did order a key lime pie which might have been the best one we've had. The train passing was a cool feature. But the long wait even though it wasn't busy and the glass was enough to keep us from coming back. read more

The Pullman Restaurant and Bar - The delicious key lime pie. - American Near Me - Bryn Mawr, Pennsylvania

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I love the atmosphere because it's located in an old train station....though some items were off putting (the lamps and giant plants) The food was mediocre... we had tempura lobster...needed salt and additional sauce on the plate. I ordered scallops with sweet corn risotto with Calabrian chiles. The dish was under salted and lukewarm. The real conundrum was the ribeye special...48 dollars for a ribeye... just the steak...no sides at all. I was irritated that we were seated for 25 minutes before we got our drinks. That's literally a no-brainer. The upside was the hostess ...she comped a glass of wine because of the lukewarm dish. It was close to 200 for a mediocre meal. read more

Don't bother with this place. It's heavily over priced, the food is a 6.5 out of 10. The staff is nice, however they are very slow. I have been here 5 times and I really wanted it to be good. Always hoping they would improve, but alas, it hasn't and in fact it's gotten worse. The #1 problem with this place is the chef. He doesn't care and it's obvious. I mean really..... who serves a pasta dish without a piece of bread? Who makes Wagu meatloaf and then over salts it like crazy? Who sends a piece of chilean sea bass out that is obviously bad? The chef, that's who. He is KILLING this business. This place could be epic if they did three things. #1 lose that chef, he was good at some point, but those days are over and he doesn't know the industry anymore. #2 lower the prices and we will all come in happily. #3 pay attention to the feedback you get from customers, we only want to help. If you ignore us, we will ignore you. Sadly I doubt this place will survive much longer. Which is a real shame because there is so much potential there, but the owners need to get their heads out of their asses and step it up. Here's some advice: Go to Ripplewood in Ardmore and see how they are running circles around you in every single way. Better food, better drinks, more affordable prices. read more

Really wanted to love this place but it's just missing the mark. They did a nice job with the decor and have live music on Saturday evenings which was nice. The drinks however- without a doubt the worst martini I've ever had. I asked for a dirty- not sure what was spritzed into the glass but it was not good. My husband ordered an ol fashioned. The bartender said they had a special maple bourbon one- it was small, not great and 20 dollars!!!! Come on now.... It wasn't even a fabulous bourbon and the bacon was fatty and gross. We didn't eat here but the menu has no flow... seems to be a mishmash of things. I really hope they can pick it up/change things around otherwise can't see this lasting very long. read more

The Pullman Restaurant and Bar - Subpar overpriced ol fashioned - American Near Me - Bryn Mawr, Pennsylvania

The place was cute and the drinks were decent but unfortunately the experience was overshadowed by the host. She was extremely rude and made us feel uncomfortable from the moment we arrived. Her aggressive demeanor continued throughout our time there including watching us closely while we were at the bar. It created an unwelcoming atmosphere that took away from what could have been an enjoyable visit. With so many great spots in the area we would not return or recommend this one since no one wants to feel unwelcome just for showing up. read more

Service is terrible. There are very few vegetarian options on the menu. Food is just ok but not worth the wait and cost. Bartender told my husband they didn't have the beer he was asking for even though we could see it in the fridge. The only nice thing here is the ambiance. I miss the restaurant that was here before the Pullman. read more

Tip top! Delicious food and a great vibe. Live music on Saturday pm is a great accompaniment to a fun dining experience. read more

The Pullman Restaurant and Bar - American Near Me - Bryn Mawr, Pennsylvania

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Came without a reservation with two friends for drinks. It was a Wednesday night and the place was essentially empty. No problem to be seated for drinks in the bar area. Inquired if we could also order food from there and the answer was yes. The bar area is lovely. Plush seating and really luxe decor. Seems like it could be a nice spot on a Saturday evening for a drink. We ordered drinks to start. They had two sparkling options by the glass. The waitress came back after I ordered to let me know they were out of my choice. I took their second option. There was a "bartender's choice". We asked what it was, our server didn't know. Friends ordered cocktails. No complaints. Waitstaff was friendly but junior (literally was not old enough to drink so couldn't really answer questions about the cocktails). She was decently attentive. I ordered mussels. They arrived in a rimmed bowl (~15). Of those, three were unopened and 2 tasted like absolute garbage. These things happen in a giant steamer pot, but if we're talking about 15 and 100% of them are visible on the serving plate, I think it's a problem. The sauce was delicious but it left me wondering if the seafood was fresh and if the kitchen knew what was going on. Friends had gnocchi, burrata and some salad/veg. No one seemed unhappy with their choices. I would probably go back for a drink, but I think I'll eat elsewhere. read more

Extremely disappointing. Reservations are "strongly recommended" on website. We called several times 2 days in a row and no one ever picked up, or returned our 3 messages, so we ate somewhere else. The following week, we decided to walk in and try to sit at bar for drinks and apps. The bar was full, but they seated us at table in bar area. The waiter was condescending from the start and clearly looked unhappy to be waiting on us. We ordered martinis and asked for stuffed blue cheese olives. Our martinis came out with 3 in each glass. Our second round took unusually long and when served, the waiter said it took long because they had to stuff more olives. My drink now had one stuffed olive and my friend's had one regular olive, no blue cheese. We asked if he would bring more when they were ready. He just shrugged his shoulders. We ordered 3 dishes: oysters rockefeller, they were drowned in creamy spinach and the size of the tip of my pinky, ahi tuna entree that was completely dry and bland and a charcuterie board that was decent. We decided to order 2nd charcuterie board which never came. The waiter finally came by and dropped off a dessert menu. I told him we never received our 2nd board and he stared at me blankly. I told him we didn't need it. He said he did order, but didn't know what happened. I told him to forget the charcuterie board and to bring me a 3rd martini with the blue cheese olives and extra for my friend who never got any in her 2nd drink. The waiter returned with my drink which again had one stuffed olive and none for my friend and the charcuterie board which I had canceled. The 2nd board, unlike the 1st, did not have the toasted bread and the honey served with it now had Wasabi in it. The wasabi had to have been put in on accident because the 1st board did not have wasabi flavored honey and the table next to us orderd a charcuterie board as well and theirs did not have wasabi in the honey. We asked the waiter for the toasts that were supposed to come with our dish and my friend, now for the 3rd time, asked for a stuffed olive for her drink. The waiter, of course, just brought the bread. For some reason he did not want to give her this olive. I asked the waiter to just bring us our bill and while we were still drinking and eating our charcuterie board, he dropped off the bill and grabbed our dish which was still full of meat and cheese and walked off with it before we could stop him. We paid the bill and then asked to speak with the manager who was sent over. We explained that we were not looking to be comped, but wanted her to be aware of the inconsistency of the food and drinks, the apathy of the waiter and the fact that no one answered calls or messages at the reservation desk. We also mentioned that the surrounding tables had issues too. The man on one side of us was served a bloody and undercooked burger when he ordered medium well and the ladies on other side complained how the restaurant will only serve you bread and butter if you are in the dining room, but do not give you bread and butter in the bar area even though they, and us, ordered drinks, appetizers and entrees. The manager made multiple excuses and clearly did not care about our issues. We definitely will not step foot in there again, nor recommend the place to our clients. It's a shame because we are from a neighboring business and our co-workers and clients have been looking forward to this restaurant opening. We wanted a place for after work cocktails, dinner and even to host work parties. I gave this place one star for ambience and music. Everything else was very disappointing. read more

First off ... this is strictly on the bar scene. Haven't tried the food yet. We stopped in for a few drinks last night and were really impressed. The bar itself is beautiful, big and bright with a VERY cool train station retro vibe. Add to that a three piece jazz band and you have a great scene. The bar menu itself could use some tweaks and the bartenders still getting used to the new digs ... but ... this is definitely worth trying! read more

The place is beautifully decorated and the bar area was packed and it's very pretty as well. it seems to be a popular new spot for happy hour folks. The cons were that although there's a happy hour at the bar, the seating that was five feet away, no happy hour allowed. And the tables were all empty! I ordered the tuna which was to come with snow peas but I received a sautéed green something. Our waiter never apologized or gave me the heads up. Won't be returning until they get the kinks worked out. read more

Bad drinks 9 dollar fries 18 dollar wedge 36 dollar fish Way too expensive They are over their heads Ordered mussels 5 out of 10 were empty Look elsewhere read more

2 very small Manhattans with a fancy name and a very large ice cube in the middle, $36.00. A bowl of romaine lettuce with parmesan cheese sprinkles and croutons $12.00. $58.00 dollars for two meatloaf entrees, smeared with a sweet barbecue sauce (gravy?) and side of 5 barely cooked green beans wrapped in a pepper bacon, awful!! $10.00 for bread service?? Very expensive evening for our anniversary. Very pretentious menu, loud music, lousy food, smart ass chef!! I miss Tango, these guys have turned the whole place into a giant bar - nobody there! Maybe Tango will make a come back!! read more

The Pullman Restaurant and Bar - American girl store & restaurant, NYC - American Near Me - Bryn Mawr, Pennsylvania

Just had a post movie dinner here! Beautifully designed restaurant with very friendly staff. Had the octopus & rage pasta & was very happy with both! Will definitely be back to try some of the other menu options! read more