My husband has been in work out mode and "play it again sports " has been so helpful guiding us and…read morefinding all the things he's needed to get started. Everyone in the store is happy and knowledgeable and takes the time to find out what ur work out goals are. Large selection of new and used and very reasonable prices Thx again for the on going support

Not here to bad talk anyone, just a review of my experience. I have some skis to sell. Their…read morewebsite has a video about how they will buy your equipment no matter the season. So I thought, great! It's July, let's get rid of the skis. Well apparently that is their corporate website that has that video. The sales person at the PIAS in Santa Rosa was pretty rude in curtly explaining that after doing a google search for PIAS, going to their website and watching a video, I should've continued further and found their website specifically for the Santa Rosa store, in which case it is "clearly explained" that they don't buy skis until November. I definitely take the heat for trying to sell skis in July. My bad. But after watching the video, it seemed to be their policy to take equipment any time of year. Also, what would've been a nice response to me is something like, "Oh, yeah, I'm sorry. That's our corporate website. I'm really sorry for the confusion, but each store is franchised, and we have different..." whatever. I'm sure this is a fine store for your used sports equipment needs. But would it kill you to be a little polite in explaining your policies? I won't be going back.

Brotherhood is a skate shop legend here in Sonoma County. My son and I walked in off the street and…read morewere provided the most ultimate customer service by the owner, Josh. I told him our whole skate life story while he patiently listened. I explained that my son (who was with me), was only 7yrs old and needed something appropriate for his size and fitting. Josh took his time with us. He never pressured us. He was honest with us. While delivering a plethora of information. There is such a huge selection of inventory to choose from. There's a reason these guys are the best in Sonoma County for all of your skating needs. We will definitely be back. Very satisfied customers

Took my 15 year old here to get a board for his birthday. The gentleman behind the counter was…read moresuper helpful and friendly. He helped put a board together and was very knowledgeable, my son was very happy with the finished product. Highly recommend this place

While not the largest REI store, it fits the bill for what you may need…read more While REI is known to be quite expensive, they excel in their inventory and customer service. Never had an issue at this location and enjoy their yearly sales to grab items I've bookmarked. Location is also quite nice as there are other stores nearby for other goods if needed. I'd give this location a solid B to be honest.

Look if you have alot of money and want name brand overpriced equipment, by all means this is your…read moreplace. I bought some hiking shoes and the staff was extremely unhelpful. Also the guy at the cash register kept trying to talk me into membership and had major attitude when I declined, multiple times. He was extremely pushy and just plain rude. If I didn't need the boots for an upcoming hike, I would've left them and walked out. He was extremely dismissive, took my money and turned his back on me. I guess me declining membership was personal for him? Anyway, I found Sportman's warehouse in Rhonert Park that I will be shopping at from now on.

Martin at Zumiez provided outstanding customer service! He was kind, patient, and incredibly…read morehelpful in finding the correct shoe size for my daughter after I had accidentally purchased the wrong size twice. He went above and beyond, saving me a third trip to the store. His product knowledge and professionalism were impressive, and his positive attitude made the whole experience enjoyable. Zumiez is lucky to have someone like Martin on their team!

Really good service. And the workers are amazing workers. Favorite store and the manger is amazing…read more Christopher, and Olivia are really good employees

Starting off, it was a little difficult to work with The Rental Place specifically in Fort Bragg…read more(not this page) but that partially was due to my miscommunication and how it wasn't as easy to communicate with them via email (phone is best we learned). And their website doesn't have photos of all of their products so trying to get an idea of what kind of linen colors they had online was difficult. After communicating with Chris (Rohnert Park) and requesting a color pallet via email, it was easy to see what they had in stock. I got married in Gualala on Sept. 28 and initially placed an order for rentals in the Fort Bragg location. After reconsidering, we switched to the Sebastopol location since that's where we were initially based, therefore causing some confusion but ultimately it all worked out! Working with Chris was easy and he was very helpful getting everything ready for us. We asked to pick up on Thursday before the wedding and return the Monday afterwards which they were very willing to do! I was very happy that they worked with our schedule and even let us pick up part of the order the Wednesday before. We ordered chairs, cocktail tables, linens, silverware, and glassware for a very reasonable price. Andrew in Sebastopol was kind and generous, especially working with our altered schedule. The chairs were a little beat up but that's what you can expect from a rental place. They didn't have the exact color we initially wanted but were happy with the dark mahogany vs the natural wood (only available in Fort Bragg). They are chairs after all so it didn't bother us. Returning the rentals was easy and we were only charged for the few glasses which broke (makes sense). I would recommend working with the Rental Place again!

I just finished renting a high weed mower to mow my 2 acres. The machine was tight, perfectly…read moretuned so it started on the first pull every time, or after 1 choke pull, and ran smoothly. The blade was good and sharp and set at the perfect height for my job (2 acres, thick high grasses). Fast service loading and unloading. Sorry Home Depot, the local guys are getting my business from now on.

I was in market to buy a trike because I am terrible at balancing on a normal 2 wheel bike. I knew…read moreI wanted to bike, get some exercise, just work out and what better way to do it than to cycle! I found Bike Partners online as they specialize in folding bikes esp trikes!! I went downtown a few weeks ago and saw they were closed. I texted Geoffrey and found out they operate by appt only since he's a one man show. I made an appt online for 6/20. Went in and tested the Workman Trike and the low rider trike (with a seat like a beach chair). I liked the look of the Workman Trike better because I wanted the "bike" look as well as being able to sit tall. I also liked the basket in the back. This particular trike is not your normal kids trike. This one it's made by Workman which is the oldest bike manufacturer in the US since 1898. They make both industrial and recreation bikes. It's a sturdy little bike and I am very happy with it! Maybe I can work my way up to riding a 2 wheel bike one day. If not, I'm happy with this bike just to work out. I will try to find a way to fit it in the Prius. It does fold but just barely fits when closing the hatchback. We will try different positions and see if we can make it work. Otherwise, loving my new bike. I highly recommend Geoffrey at Bike Partners. He even delivered my bike the same day since I couldn't drive it home.

The world needs more people on folding bikes...no doubt. Geoffrey at BikePartners agrees! He's…read morefriendly and knowledgable and really knows how to help you find the right folding bike for what you need. He's got the good stuff here from city folders like Bromptons to touring ready Bike Fridays. If you're in the area and need a folder...there is no other place.

L ook, if you're wandering through Montgomery Village and haven't stepped into Sonoma Outfitters,…read moreyou're essentially evolutionarily stunted. It's the local heavyweight for anyone who wants to look like they could summit a mountain, even if the only peak they're hitting is the top of a wine flight later that afternoon. * Premium Selection: They've curated a lineup that hits all the high notes--Paragonia and Kuhl for the rugged soul, and even Vuori for when you want your performance gear to feel like a soft cloud. * The Footwear Holy Grail: This is my primary depot for Olukais and "birkies." Their shoe selection is broad enough to satisfy even the most discerning footbed enthusiast. * Vibe and Locality: It's a cool, local spot that manages to feel authentic in a world of cookie-cutter retail. It's the kind of place where the gear is actually better than your weekend plans. Truly a great store that keeps the Santa Rosa outdoor scene looking significantly more competent than we probably arep

I have been a loyal shopper Sonoma Outfitters since 2017. They stock everything I need, from…read morequality hiking shoes, to water proof rain gear. And all at competitive prices. On a recent gift hunting trip, I walked into a nearby shop to pickup a birthday present for my wife. I found exactly what I was looking for, however I not a single store associate would even acknowledge my presence. I then thought to myself, "I wonder if Sonoma Outfitters would these?" Sure enough they did and had other options as well. And of course, a salesperson helped me navigate through my decision and took the time to answer my every question. I love this store and hope they remain part of our community for decades to come.

I took my road bike there with a couple of hard-to-diagnose issues. Experienced and professional…read morethey got me up and running again quickly. Highly recommend.

Treated my business like a bother and as if I was a criminal…read more Called ahead to try out a road bike. Was treated like an inconvenience when I showed up through the front door. Then was lectured about not using the test ride as a way to use the bike as a free day rental. The gentleman had an obstructionist attitude, throwing obstacles in the way of my simple goal of seeing what bike size best fit me. I've never been treated so poorly by a business. After suffering this, I stopped everything. Canceled the test ride. Put down the tail bag purchase. I told the 2 employees what I saw happening and how I wasn't going to tolerate it. Walked out and wished them a great rest of the day. The attitude towards my business and myself was appalling. I ended up buying a bike elsewhere.