This is one of the worst experiences I had in a long time. Do yourself a favor and SKIP it. It's…read morenot worth your money or your time. I've heard all the hype about the facial type this establishment offers. I was treating myself to this "amazing" facial before my wedding, so my visit there was extra-special. I was running slightly late for my appointment (10 minutes to be exact) and so I decided to let them know by calling. The person that picked up was rude and had ZERO customer service skills. She yelled at me and said she can't take me because her facial takes 60 min. and I'm late. She then continued to be verbally aggressive and commanded me to show up ASAP and not waist her time. I'll never go there again. I will also be sure to let my friends know to cancel their bridal facial appointments.

SB Skin is a truly unique and revolutionary place…read more Look up micro current facials on Google. I started coming here at age 30 when I just felt that my skin looked... tired. I felt that I started showing some lines around my mouth and just looked a little defeated, haha! Many of my friends my age were already tapping into Botox and injections and whatnot, but I decided that wasn't for me. A friend told me about SB Skin and described it as 'pilates for your face'. I saw her the evening after her appointment and she was absolutely glowing. I booked an appointment fast, and then became a regular. Essentially, microcurrents work the muscles on your face and send signals to your face on how to 'hold' itself, if that makes sense. That's how I think of it. It's like... youth + glow rehab. After a few sessions, the 'tired' look was gone. It's like the sessions smoothed out the tiredness and left my skin glowing and looking younger. I now go for the maintenance and I love it. Not only will you walk out of there looking your best, but the underlying results of the microcurrent facials are truly permanent. My routine is now 1x month SB Skin Facial & then 3x a year I get a standard facial with exfoliation etc. I love Shamara (SB skin founder) - she's so friendly and cool. She IS the studio. Anna is great also and gives a great shoulder massage. The location is super convenient (what train doesn't go to Union Square?!) and the space is zen yet hip (white space / light wood + baron von fancy art). Love my SB Skin!!!!

Be aware they are closing locations and give no notice. I wouldn't consider for a minute buying a…read morepackage or have an expectation to see the same esthetician.

I am very perplexed by the bad reviews, they do not reflect my experience with Ever/Body…read moreWilliamsburg at all. I've been going to Ever/Body for years and was thrilled when one opened in Williamsburg. I've done Clear + Brilliant, Morpheus8, IPL, hydrafacials, and filler there and I've NEVER been disappointed. When people tell me I look much younger than 40, I say it's thanks to Ever/Body. The results are natural yet effective and after five years of treatments (3 or so a year) I can vouch for long-term results. I always look forward to my appointments because their customer service is stellar and the space is calming and inviting. I've seen just about every NP and they're always kind, knowledgable, and never push services or products. The front desk is no exception. I love Zara, she's friendly and helpful with check-in and check-out. She doesn't push anything on you either, but is happy to answer any questions and make recommendations if you ask. I can't think of a single time I waited more than 5 minutes before getting called back. CANCELLATIONS - They have great customer service when I am running late or need to cancel last minute. Other places have very strict cancellation policies, and while I don't want to encourage taking advantage of their generosity, Ever/Body is extremely accommodating and understanding. I've never been charged a cancel/no-show fee, and if I'm not ready to reschedule they say "no problem!" Not even my dentist (Tend) will allow any grace with cancellation fees and they charge A LOT. I saw some bad reviews about Ever/Body cancelling appointments same day. I've experienced this too, but it's never been a big deal. It only happens when it's a specific treatment requiring a qualified technician so I take it as a positive that they don't treat their services or NPs as one size fits all/any employee can handle any laser or injectable. If that were the case, the treatment quality would be much worse. I'd much prefer to reschedule and wait for the best technician rather than have someone less qualified or experienced give it a go. It's a smart way to operate a quality business. PRODUCTS - they introduced me to the Alastin skincare line when I asked for serum recs a couple years ago. The Restorative Skin Complex is the best serum I've ever used - the way it absorbs, plumps, and smoothes my face leaves it feeling like I've just had a facial. It's pricey so once I ran out of my first bottle I tried several cheaper ones and eventually went back to Alastin because my skin responds to it better than anything else (& I am a product junkie, I've tried them all!) Alastin's moisturizer and face cleanser is much cheaper so I let myself splurge on the serum. TREATMENT PACKAGES - I recommend taking advantage of their Black Friday sale which is truly a great deal. I usually "stock up" for the following year with a package of 3 Clear + Brilliants and/or hydrafacials. it's easy to book appointments on their website and keep track of your account/packages/credits there. This is the longest Yelp review I've ever written. Testament to how much I love them!!

I love the way look and great experience quiet and relaxing…read moreSuky is the best very talented and friendly Beautiful and lovely place will be going back soon

Very disappointing experience. I purchased an $82 Groupon for a couples massage, but when we…read morearrived, they insisted that we pay the tip before receiving any service and would not allow us to begin until we did. They also charged me approximately $15 in taxes, calculated separately for each person as if we had purchased two individual massages at the regular price not one couples-massage Groupon. I paid at the time because we were being rushed to start, but after reviewing the charges on my way home, I realized I had been overcharged.calmly called to question the charge, and the employee confirmed that they taxed each of us based on the regular individual price. After going back and forth, she became flustered, said she needed to contact the manager, and promised to call me back. I never received a call. It is not about the extra it is about the principle and the lack of transparency. My best friend and I tipped both massage therapists well, so being overcharged and then ignored afterward felt extremely dishonest. Please review every charge carefully before paying.

Eliza is an absolute unique, professional and talented aesthetician- incredibly knowledgeable and…read moreskilled. Always learning new techniques. I have seen my skin improve and change for the better over the past few years. I can honestly say my face looks and feels better than it did 10 years ago thanks to her treatments (my favorite are the buccal treatments). You get definite results with consistency of treatments. It is because of her deep understanding of the fascia, lymph, muscle, health and skin. I feel very lucky to live in New York! She is one in a million because she loves what she does.

Wow, what a gem! I had such a relaxing and soothing experience with Eliza. My skin is glowing and…read moreso am I. She has a healers hands and really thoroughly works through each specific part of the experience with care and patience. I'll be doing this regularly from now on!

Spencer's is a dream!…read more I came for a 60 minute massage with Piero. The space is designed beautifully, in particular the lounge & seating area. Come sit for 5-10 minutes before you appointment! There's chocolate and spa waters and probably tea that I missed since I cut it kind of close to my appointment :) the vibe is very peaceful and relaxing, and at the same time it felt buzzy and exciting to be here! 60 minutes was wonderful, Piero worked with me on the areas I mentioned. I think this was my first massage in New York and it definitely hits harder! Piero and Spencer's are absolutely terrific, I'd definitely see them again. Looking forward to my next appointment and I'd love to try a facial next time! Rooms are separated by curtains FYI, which worked for me!

Ambiance was calming, the music was the right volume to drown out other conversations while also…read morenot being too loud that it's distracting or taking away from the experience. Awkwardly, they ran out of slippers?? So guests were asked to walk back to the waiting area in their socks/sandals on. Mostly it went unnoticed by any other guest. I had just been the first in the waiting area when a wave of people came in after me. Massage was fine. I was vocal with the massage therapist throughout on where to go deeper, lighter, etc., but just wish there was more. As another review pointed out, it felt like there were gaps where materials were being set up, blanket fumbling to get to the next extremity. Overall it's nice - kind staff, clean environment.

An amazing wonderful high value professional service. I opt for the 90min signature scalp massage…read moreand leave feeling the most relaxed I've ever been

Went on a Friday night with my partner an hour before they closed and they immediately sat us down…read moreand started the massage. We went for a usual 60 minute message and it was amazing. They focused on our back and legs. Assuming if we did the 90 minutes we would have also gotten a head massage. Only thing that could be better was the massage for when they didn't use oil as it was slightly rough.

Why so many grumpy reviews? I always get rubbed the right way here by Monica…read more Yes, it's a mid-range facility, so the rooms aren't 100% sound proof. But most guests are pretty courteous. The only time it bothered me was when the receptionist (who is otherwise very sweet) was chastising my massage therapist after she went long in a session with me (not the worst thing to happen at least for me lol!). To me, they are trying to keep the rooms full and provide a pleasant, nicer experience. This is not an ultra luxe salon, but they have nice touches like offering a cup of green or black tea before your service, nice cookies and chocolates to snack on, and lemon water. Yes, there is two buck Chuck if you want wine, but hey it's free! The receptionist is always kind to clients, in my observation. There are two smaller restrooms, but at least there is two! The common sink outside the WC's has always been stocked with soap, paper towels and lotion all my visits. The couples room is cozy, and the most quiet of all the 5 spaces. They sell A LOT of Groupons and discount packages, so seems the clientele turns over quite a bit. I got an amazing deal over Christmas that has my 50 min massages, before tip, at about $40/each. One should always tip generously, of course :) and $20 seems to go over well. I came on a Groupon originally but fell in love with Monica's sweet nurturing massage. She is kind and gentle and makes me feel looked after. Added bonus: Citibike stand just 100 yards away! This tiny spot deserves a bit more love, in my view. It's a solid 4.5 stars - remember, ratings should be for what the facility can possibly be, not compared to the Ritz! This is a place where you'll get a good value and have a solid treatment.

I can't stress how disappointed I was with the service here. I used a groupon voucher for a…read moreEuropean facial about a month ago. I've used Groupon to get facials at other spas twice and had great experiences. I had the first appointment of the day @ 11am. I made it a few mins before 11 to discover that the aesthetician was late. Apparently she was traveling from NJ. She came in roughly 15 mins late. Not so bad, however I knew it wouldn't go well when I was called in a few minutes after. Not sure how she could settle in so fast. First I should point out that the spa rooms are not nice and very small. It's on par with the rooms you go into at a run down nail salon to get a wax. I was shocked. Through the whole facial she barely said a word outside of the bare minimum of asking if I had any issues with my skin and to tell me she was putting the cloth over my face during the steaming portion. I'm not expecting her to be chatty but I thought she would at least explain what she was putting on my face. At one point she was putting a mask that peels off and I asked her what it was. I think she said olive oil. She said it so quickly so I'm not 100% sure. Also used a zapper wand and I had to ask what that was for as well. Overall the only thing I'm grateful for is that I didn't pay the list price of $150. I would have been highly upset otherwise. I won't be returning and I don't recommend it to anyone.

This is my go-to spot for nail art! The price is very reasonable for nail art (~$65 for Tier 1, and…read moreother nail art places in the city can run you around $200) and the designs are so cute. I always go to Skyla; she's so precise and her hand massages are absolutely amazing. The space is super cute and comfortable and you can enjoy some drinks while you're there.

I love Chillhouse and the team! Everyone is so welcoming and nice! Facials are awesome, I love that…read morethey use excellent skincare brands like Dermalogica. Great tips to follow up at home for your skincare routine. The massage is wonderful. I do my facial with Tomas, massages with Sharon and nails with Suzanna but the whole team is great.