1. The RV Store at Alameda County Fairgrounds

    1. The RV Store at Alameda County Fairgrounds

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    Pleasanton, CA

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    The RV Store at Alameda County Fairgrounds

    3.6 (5 reviews)

    Services - The RV Store at Alameda County Fairgrounds

    RV repair

    Propane

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    El Monte RV Rentals

    El Monte RV Rentals

    3.2
    (339 reviews)

    Bait & Switch! I actually didn't realize this kind of thing still happened…read more They had a travel trailer listed online as "on sale" for a good discount but the sale price was still within a normal asking price for that year and model so I called to confirm it was available before heading out. We drove 2.5 hours to take a look. A gentleman named Norville, listed as the Sales Manager on their website, showed us the trailer. Before checking anything out I confirmed the listed price online with him and he said "oh yeah, we don't like to babysit these units so we price them to move fast". We spent 45 minutes or so checking everything out on the trailer and decided to buy it. When we're signing the paperwork, I declined their $5000 "service plan" (over 20% of the cost of the trailer) and offered $1k less than their asking price on the trailer, which I thought was reasonable offer. We finished up the initial paperwork and he left to ask the Sales Manager (or is it the Sales Manager Manager?) about the offer, only to return with "bad news folks, we made a mistake on the price online actually, the price is $7000 MORE than what we listed it for online.. sorry about that." Now, mistakes happen, I get that, but they made zero effort to correct this mistake and instead just demanded the full amount. The unnamed Sales Manager Manager didn't even come out to apologize for this so-called mistake. Maybe they thought since we'd invested our whole day into it already and were set on buying it, they thought we'd still go for it. Maybe they pull this stunt on folks who decline insanely priced services plans. Who knows If this were truly a mistake they should have attempted to make it right. I would have even come up from their listed asking price a bit if they acted in good faith. A company of this size should have owned this mistake and made it right, even if it meant they didn't make a bunch of profit off of us. That was their mistake to correct, not ours. We will never shop another El Monte RV location again and will actively warn everyone we know to steer clear of this shady operation. I'll also be filing a complaint with the CA DMV and CA DOJ regarding false advertising practices.

    Wish I could provide 0 stars. What a scam! Called ahead to confirm the trailer we wanted to buy was…read morethe correct price and indeed in stock, drove two hours to check it out, when we arrived we confirmed with the salesperson the online sales price was correct, spent over an hour with him and were about to hand over the deposit, only to be told that the online sale price was incorrect and it was $7000 more than we were quoted. We are so disappointed to have wasted our day, gas, and energy to just be baited and switched like that. So unacceptable and unprofessional. The fake sale price is still online so buyers beware!

    Toscano RV Center

    Toscano RV Center

    4.4
    (111 reviews)

    Bobby Sousa is the man! He went above and beyond to help us during a road trip when we realized we…read moredidn't have a 30-amp power cord. Not only did he take the time to help us find the exact part we needed, but he also made sure we got a fair price. What impressed us even more was his kindness and genuine willingness to help. Bobby has a heart of gold, and customer service like his is hard to find these days. This company was actually the only place that had the product in stock, after calling several places, and they accommodated our needs without hesitation. Thanks to Bobby and the team, we were able to get back on the road quickly and without stress. We will absolutely vouch for Bobby and this business. If you ever need RV parts or assistance, make this your first stop. You'll be glad you did. Highly recommended!

    We found a used 2005 truck camper offered by Toscano's, but quite hesitate to make a 7 hour drive…read morefrom San Diego, if it wasn't as good as they said it was. We took a chance, and made the drive. From Dave (salesman), Bobby (Service Manager), Tracy (performing the walk thru) to John (financial paperwork), we were quite pleased with the camper in general and all aspects of the delivery. The attention to detail to be sure we were happy (two new batteries, full propane tanks, harness adapter specific to our model, and fixing a couple other minor but important features on the rig) made for a "glad we made the drive" experience. Would do business with them again in a heartbeat. Chip and Sharon

    La Mesa RecVan - Fremont

    La Mesa RecVan - Fremont

    3.5
    (73 reviews)

    I purchased a ~$200,000 Storyteller Overland van from La Mesa RV (Fremont), built on a…read moreMercedes-Benz Sprinter chassis, and this has been one of the most frustrating ownership experiences I've ever had. Even the purchase process should have been a warning sign. While finalizing paperwork, the finance manager at La Mesa RV openly acknowledged that issues often "fall through the cracks" between Mercedes and Storyteller, and then aggressively pushed an extended warranty--going so far as to say it was "stupid" not to buy it after spending this much on a van. At the time, it felt inappropriate. In hindsight, it feels like a clear warning of what was to come. From the very first drive home, I started getting battery warning lights. Within a month, the van broke down completely on a trip to Los Angeles and had to be towed after going into limp mode. I was told the battery was replaced and everything was fixed. It wasn't. Since then, the van has repeatedly failed to start, including being completely dead after sitting unused. I've now had to call Mercedes roadside assistance multiple times, most recently being told to let the engine run to recharge the battery--only for it to die again immediately after turning it off. At one point, even roadside support noted flickering interior lights suggesting deeper electrical issues. What's most frustrating is that none of this was disclosed upfront: * La Mesa RV never mentioned these known battery drain issues * Storyteller Overland never explained that the vehicle cannot sit unused for more than 1-2 weeks without requiring a battery tender or disconnect system * Mercedes-Benz has not taken ownership of diagnosing or resolving what now appears to be a systemic electrical problem Only AFTER I started digging did I hear from a Storyteller representative that these issues are widely known and tied to vans sitting for extended periods before sale. So let me summarize: * I paid ~$200K for a vehicle I cannot rely on * I've spent 20+ hours troubleshooting and coordinating service * I've had to tow it and call roadside assistance multiple times * I still do not have a functioning, dependable vehicle * And no one--not La Mesa RV, not Storyteller, not Mercedes--has taken responsibility or offered a real solution Instead, I've been bounced between companies, each implying it's someone else's problem. This feels like a system where the dealer sells it, the manufacturer builds it, Mercedes supplies the chassis--and when something goes wrong, nobody owns the outcome. At this point, I genuinely believe I was sold a defective vehicle without proper disclosure. If you're considering buying from La Mesa RV, a Storyteller Overland van, or anything built on a Mercedes Sprinter platform, do your homework on these battery and electrical issues first. I wanted this van for adventures with my family. Instead, it's been a time-consuming, expensive, and deeply disappointing experience.

    We had an absolutely incredible experience working with David Jimenez at La Mesa RV while buying…read moreour Winnebago. From day one, David was genuinely friendly, extremely knowledgeable, and, most importantly not pushy at all. He worked with my family for months, patiently helping us narrow down the exact model that would truly fit our needs. We never once felt rushed or pressured, just supported and well advised. David went above and beyond, not only helping us choose the perfect RV, but also taking the time after the purchase to walk us through everything. Since this was our first RV, his hands-on training made a huge difference and gave us the confidence to actually enjoy owning it instead of being intimidated by it. On top of that, the entire La Mesa customer service team was fantastic, friendly, responsive, and clearly focused on making sure customers are taken care of. If you're looking to buy a Winnebago (or anything from La Mesa's massive inventory), David Jimenez is the person you want. We couldn't be happier with the experience and highly recommend him to anyone considering an RV. Cheers from Nick and Grace

    EDGE Vanworks

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    4.8
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    Passion and expertise. When you find a crew that combines both, you just count your lucky stars…read more For many of us, our "rig" is more than just a van; it is our home, our hobby, our love. So when it needs some surgery, like upgrading my Aktiv Lithium battery, and you hand over the keys... You just go, "Please fix it." Look I do a lot of stuff, but going underneath my van, and exchaging a battery breaking my back was just not on my list of things to do this saturday. So I looked up Edge Vanworks (recommended via ChatGPT). Price they offered was competitive. Speed was unmatched (had 2 weeks). They kept me updated via text leading up the work, and included pictures of what they had done. My advice to you is to give them some leeway to fix issues as they arise. That way, you are telling them, "I trust you do me right," and guess what, "they will do you right." While working on it, they noticed an issue and custom-made a bracket on the spot to fix the tear. Thank you, crew, I appreciate the TLC; this is the easiest review I have written. I know many of these can be AI written, but look me up online. It's really me, a real person. Let's get out there and explore!

    These guys are GREAT to deal with! The quality of their work is top notch. And their prices are…read moreextremely reasonable! They service our 2018 Ram ProMaster 2500/ Hymer. My wife & I drive in from Sacramento because Isaiah is so talented! We love him and the mechanics that work with him, including "GB". We trust Isaiah and his crew completely! They are terrific!

    The RV Store at Alameda County Fairgrounds - rvrepair - Updated July 2026

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