Awesome! Thanks for all the help and quick assistance ! Great deals on pre rolls and other stuff read more

This was the first time I had went to the Sanctuary because I was told good things about it from some family. When I first walked in the front desk girl was super sweet and professional and made me feel very welcome! Once I got into the back it was still good as I was looking around until my name was called. Unfortunately this is why I gave the two stars, the person assisting me pick my items had horrible customer service! I was trying to explain what I wanted and what for and she literally just said ok and then stood there just staring at me she didn't recommend anything until i had to repeat myself of what I wanted again and then she said "oh ok well this one is good it gets the job done for me anyway" and then that was it and, I felt very much like inconvenience . Idk it just wasn't a good first impression and I spent $50 bucks on something that wasn't explained to me very well. Not sure if I would return or recommend them to anyone. It's to bad cause I really wanted to like them! I did go back the same night and the manager Z helped me out and was awesome about everything! I was able to exchange my item for something better. Unfortunately I still just don't think this place is for me. Thank you though Z! read more

I have been shopping here for several years and usually spend $200-400 a month, and have recommended it to many people, I will not be doing that any longer. During my last visit my budtender seemed annoyed to be interacting with me and was extremely unhelpful. Typically when I come in someone talks about the weed with me, I like that, otherwise I would just order online, but this girl barely even spoke to me, it was really uncomfortable. I've been helped by her a few times, a tall skinny brunette woman with a lip piercing, and she is always unpleasant. I spend far too much money on weed to buy from anyone who doesn't want to make the experience pleasant. I'll take my business to Kolas, thank you, I won't be in again. read more

I've been ordering here for a while and they always call back and upsell. I appreciate that! keep the same energy when you promise someone you will deliver by a certain time. You call me to tell me I can get too half oz's for a deal but can't call to say the driver is running behind?!? make it make sense. if you order here make sure you are in contact with them and they are tell you the truth! I was lied to by the sanctuary about the deliver time. the boy told me he saw the driver pulling up by 12:30. I received my delivery at 1. SMOKELAND IS ALWAYS ON TIME. IF YOURE READING THIS and want a on time delivery contact smokeland . ! read more

I moved up here from Oakland and was surprised that there were no dispensaries in Placer County. Thankfully, Sanctuary is close by, and their service and selection are on par with what I'm used to receiving in the Bay Area. That is to say that they have a great selection that is always being updated, and the service is excellent! Huge thank you to my #1 delivery dude, Lee, for always keeping it real! read more

Best place ever and everyone should come and see the best stuff they have. Incredible deals and awesome staff

Love this place. Happy there is another Friday deal. Service is great. Value is good. read more

The Sanctuary - Cannabis Dispensaries Near Me - Sacramento, California

Xzibit grenade is all u need, but if you're not trying to spend $140 on a blunt then I'd ask about their trending deals. I weigh sanctuary on pricier side of the dispensary scene in sacramento, but their selections are of great quality! I give 5 stars for the Xzibit grenade, and 4 stars for the price. read more

The Sanctuary - Cannabis Dispensaries Near Me - Sacramento, California

Making "Buds" at The Sanctuary is easy! Their staff is friendly and helpful. You feel apart of the family when you walk In, each bud tender is well educated to help you with your needs. This store is equivalent to the vibe at Dutch Bros. Keep up the hard work FAM! read more

The Sanctuary - All the Fav products! - Cannabis Dispensaries Near Me - Sacramento, California

I was visiting Sacramento and decided to try out a new dispensary. I loved the instagram marketing and thought "why not?" Upon placing the order I called 3 different times and waited over 4 1/2 hours to receive my order. The staff was very nice as they assured me they were doing the best they could to get delivery orders out. I can totally understand when things get busy and wasn't going to write a review until I opened up two pre rolls I purchased. The PreRolls were scrunched up and packed poorly. As a first time customer, I don't think I'll be visiting this establishment because of the quality of the products and the over 4 hour delivery time after I was quoted 90minutes. read more

The Sanctuary - Cannabis Dispensaries Near Me - Sacramento, California

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I don't recommend using their delivery service unless you want longer than usual waiting times for expensive options.

love it here!!! it's super clean and the staff is incredibly friendly and helpful. i came in hoping to find the gummies i've been looking for and they had them! read more

Terrible experience. Girl at the front desk seemed miserable like she hated her job go smoke a blunt and lighten up one thing i'll never understand is a rude bud tender. Overpriced. Do not recommend especially if you're a baby stoner thankfully i'm knowledgeable but if you're not too aware of products good luck getting any proper help ! read more

Always the best selection, always the best prices and always the nicest people! Definitely recommend this plac

One of the worst ones too expensive Bad customer service Dont go there Rudeeee people read more

I came in to The Sanctuary today and had the intention to just grab a gram cart and Shayla helped me getting 2 for the same price! Plus a free Preroll(per following instructions lol). Definitely recommend having her help you! read more

They are amazing, knowledgeable and friendly! Their products are dank and fresh...this is totally our new go to dispensary!

The service and more importantly the abundant supply they had in stock!! Great people read more

Not a great in store experience at all. Lots of employees walking around, talking, yelling at the top of their lungs but it took me asking 3 different people for help. I was then told to go to the cashier who let me stand there for a few minutes more while they talked to the other employees. High prices too. Glad you guys are having such a good time in there. You know you need to be helping customers too, right? read more

The Sanctuary is like being at home, but only with a lot more weed. They have lots to choose from - from wax to flower to edibles. It's a great place to shop for some stocking stuffers which is why I was I stopped in. They have specials and bundles and they are even open at 7am! Staff is always super friendly and takes their time when helping so you never feel rushed. Lauren was very helpful when I was unsure of what to buy and was very knowledgeable on all of the products! Thanks Lauren! read more

Yesterday: I spent $180 on a joint bundle and a cartridge bundle. I had to come back after leaving because they left half of the prerolls out of the bag. Honest mistake, annoying but not a big deal. Today: One of the cartridges was a disposable pen. It doesn't work, which happens sometimes. Also not a big deal The reason I'm leaving this review is because when I brought the cartridge in to have it replaced(after calling ahead to confirm I had the cartridge, receipt and packaging mind you) the manager informed me that because it was part of a bundle they would not exchange it for a working one, and she stressed that I had no legal recourse to compel the shop to replace it, then condescendingly offered me 1¢ for the broken cartridge. I'm super disappointed, I'll never shop here again, and I'm making sure that all of my paddling friends who shop here on the way to the lake know how I was treated read more

I THINK THE RATING SPEAKS FOR ITSELF Overpriced. Shitty service. Shitty management. Shitty/BITCHY front desk clerk. These bitches need help and a lot of TLC. I drove to their dispensary from a long ways away to realize I left my physical Driver's license at home. I've run into this issue on a rare occasion and usually the manager (of any establishment) says: "No worries, we've seen you in here before and appreciate your business" With the new manager now, her response was: "Even gas stations are asking to scan a physical ID" So I went to a gas station not too far down the road. Told them my situation and before I even tried to purchase anything I asked them to scan the picture on my phone that showed the FRONT AND (scannable) back of my ID. I didn't want to waste their time. AS SOON as they realized that they could scan it, they made the transaction! The Sanctuary didn't even ATTEMPT to scan the photo image. Even when my ID MATCHED EXACTLY what they have on file, even if they have a HISTORY of my transactions, they still refused, and the front desk clerk said "I'm going to put a warning on your profile, but she never saw my name, ID or anything lol 0 RATING FOR ME This dispensary is a JOKE! read more

Sadly very understaffed when I came in, surprising since they have so many people applying to work there. Might be a management issue but this place has lost its edge. Very close to me but sadly won't be returning, willing to go the extra distance for kolas. read more

Been using their delivery and in person services for several years now. I don't understand some of these other reviews?!? I spend a ton of money here because they have competitive pricing, great customer service and constantly bring in new products. Lee was my delivery rep today. He was super professional, expressed his gratitude for the tip, and made the transaction very comfortable and trusting. 5 stars for Lee and The Sanc! read more

Excellent delivery service from Lee, thank you. Delivery was on time and he had all the items I had ordered. Online ordering was easy and the selection and value were on point. read more

Wide selection of items and very friendly atmosphere. Samantha is the best and recommended some fabulous products. I felt the pricing was reasonable too. read more

Pleasant customer service, but the good experience stops there. I put together an online/delivery order; total was $48 and change for 9 prerolls, including tax and the new customer discount. I checked the status an hour later, and they had canceled it without any explanation, without a call, and without a text or email. I called and was told they had canceled the order for not meeting the delivery minimum, even though the delivery minimum is supposedly $50 - that's fine. I called up, they explained that, and I said they could just add a tenth preroll or a tip. They said fine, put the order back together, and the very nice delivery woman arrived about an hour later. Fast! When she arrived, however, the total was now magically $75, and it was 8 prerolls instead of 9 - no new customer discount, prices substantially higher per unit than before. No idea how the price went up by 50%, the order got smaller, and there was no coherent explanation. On top of that, one of the preroll canisters - a J's Lemonchello preroll - was sealed yet 100% empty when I opened it up. So that's a $10+ invisible preroll. I emailed the dispensary but got zero response. I would stay far away from this operation. The staff seem quite nice, but there's something weird going on with management or whoever sets the prices/policy and/or does QC. They really need to be investigated by whatever oversight agency manages dispensaries. read more

The Sanctuary - Cannabis Dispensaries Near Me - Sacramento, California

Went to this dispensary twice in a 4 day period from out of town. Went in the first time, bought (was charged) for 4 prerolls, only to find 3 in the bag when I got home...I figured "honest mistake"...Went in a 2nd time, bought a different set of 4 prerolls, and after a weird struggle to gather my change, the girl actually goes to bag up only 3, and would have if I hadn't reminded her there were 4...Now I'm reading how it's happening to others and I'm starting to think it's not an "honest mistake" at all... read more

Jesse was so helpful today with password issues. I was thankful to be visiting home and know my old go to place would have my back! Thanks guys for being awesome! read more

Okay, free delivery service is top tier, especially for the remote workers! My delivery driver Lee was on time, friendly, made sure I had all my stuff! Thanks, y'all! My favorite dispensary! read more

First and last time visiting here. Parking was easy, got in pretty fast. I told the budtender specifically what I wanted. He kept insisting I get the most expensive version of that product. Kept trying to upsell me which I wasn't a fan of. First time customer gets 20% off. My total was $73 but the product I bought was $60. Not sure if discount applied. Walking out there's a sign that says spend this much get a free product. The guy obviously avoided the free pre roll as i was asking him about it. Pretty lame experience. read more

Dylan was awesome and hooked me up with exactly what I needed. Will definitely be coming back!

I quit coming here awhile ago when they started to go down hill with their rude employees, and there high prices! They rarely is ever have anything on sale. Go down the road a mile or so to Perfect Union. Way Better store! read more

Wanted some clones to plant and searched 6 different local dispensaries who all no longer carried them or wanted me to wait at least a week. The Sanctuary was great. Probably had 50 plants on the shelf. Six different strains to choose me from, all for $20 each after my first-time discount. Great service great prices. If you're looking for clones they have what you want! Their strains are listed here if you are researching: www phinestcannabis com read more

Did my first delivery with Sanctuary today and it was faster than every other delivery service that I've used (which are numerous) Lee came to the door today and was very friendly and professional. Will definitely do delivery orders from Sanctuary from now on. read more

Thank me later loves good place good location. Always nice people. Sam was such a good help!!

Really nice staff, very helpful, huge variety and a large selection of all things. I don't know too much about the price of everything but what I got was good for my budget and also 20% discount for first time customers! Also not to mention a big parking lot. read more

I only shop at The Sanctuary. They have great deals and friendly staff. Speaking of staff, while this dispensary gets five stars from me regardless, I'd like to use this review to specifically highlight a delivery driver named Lee, who has come to my home on many occasions. Lee's professionalism and amiability are always appreciated. The variety and quality of their products is also unmatched, from my experience. Thanks for always taking care of me, you guys! read more

Courteous and respectful on phone delivery was quick and convenient I would highly recommend

In the middle of the day, they stopped taking customers for 15 minutes to do a new employee orientation. They did not explain this, they kept letting people come in and wait. I have no idea why they needed to shut down in the middle of the day to do this. Even if it was necessary, they could have put up a sign saying "Closed for employee orientation, back in 15 minutes". I would have gone for a walk, or come back later. Instead, they let 20 people wait with no explanation or expected wait time (I had to ask to learn what was going on). Usually they're fine, but someone really dropped the ball today. read more