Great service and I'm really glad they have more sporting goods than housewares kind of stuff…read more We will for sure be back to get some baseball and camping gear.

Big 5 did a good job on promotional items this Christmas season. Good enough for me to visit its…read morestore multiple times in the last 2 weeks. I was able to find items on sale with price clearly marked. There was only one assistant in the shoes section the last few times I stopped in and I usually see a customer or two waiting to be served. The check-out line on the other hand is getting better. I no longer have to print out the coupon sheet as I used too. The clerk can scan the barcode on my phone and it works for all items that are on sale that day. Too bad their system only allows one coupon per transaction which is intentional I'm sure.

Easy to see why this store and Fred are popular. Stopped by to pick up a ball…read more Conversation with Fred was wonderful and brought back memories of when my kids and grandkids were into the game. Now youngest grandson is starting and Fred understands all about it. He's there for the sport and offers great suggestions to anyone involved with the game. Practical, honest and knowledgeable. He's a great resource !!

I visited this store for the first time a couple of weeks ago to get a Mexico jersey, Fred the…read moreowner has such a warm and amazing heart. He hooked me up right and has a wide variety of soccer jerseys. I felt like a kid walking inside the store and being so excited to pick up my jersey. I will definitely be coming back here to get my Portugal and Liverpool jerseys next! I highly recommend you get all your soccer gear here with the amazing prices and warm welcoming to this lovely store.

Stopped in to replenish some ammo and check out a few sale items. The staff here are always helpful…read moreand professional. They had the Federal ammunition I was looking for and a new one I have not tried out yet but am eager to check out. The process is perfect and I appreciate their professionalism and adherence to protocols necessary to obtain such a purchase. Good value and top notch customer service. Highly recommended

Came in today for some help getting a 2 piece fishing rod unstuck after it'd been stuck for 6+…read moremonths with the guides misaligned. Staff were super friendly and helpful. With some determination and grit they got the rod to separate!! Made my day, really appreciate the guys that helped me out on this one!

My husband and I visited the store and had a very disappointing experience. While he was trying on…read morean $80 pair of slides, the associate approached him and asked whether the socks my husband was wearing belonged to the store. His tone and facial expression clearly implied that he thought we had taken merchandise without asking. The socks were my husband's own socks, and the entire interaction felt rude, condescending, and completely inappropriate. They don't even sell the same brand socks at the store. Rather than providing customer service, the associate made him feel accused and uncomfortable while shopping. Customer service training should include basic professionalism and respect. Unfortunately, this experience left a very negative impression.

Service is amazing. Abby, Lisa C. & Henry Truly Rock~…read more Highly recommend all to come in even if you don't hike~

This is a smaller Cabela's location and given that it's a great location still…read more However. Whoever was working the guns with the dark hair and the trimmed dark beard working mainly the left side was a jerk. He didn't seem like he wanted to be there nor cared about anything. I asked him about the gen 5 glocks and he cut me off to say all glocks are illegal to sell in CA. Not what I was asking about and also false. I then was trying to inquire about a Ruger mark 4 and he was rude about how they have them but won't sell them but can order them. I still don't understand what he meant other than out of stock maybe? Anyway. Another customer came up behind me and asked this man a question and he scolded the customer and said he was with me, he was not and dragged me into it for some reason. He eventually got rid of the prospect and I proceeded to tell him I didn't want or need his help and to help the man he ignored. Instead he called up the next person in queue. Ironically enough, an employee was going off on a phone or radio about giving the best customer satisfaction possible lol. I almost said something to him but he was so hyped and happy, unlike mr grumps at the gun counter. Aside from that and what drove me away from purchasing a new firearm that day, the guys working Ammo and the fishing department were amazing. They really showed their knowledge and were a pleasure to work with. I will be back because of them, but maybe sticking to rifle supply for gun purchases.

Time at register is soooo slowww I think due to number of checkout staff, which is odd considering…read morethe store seems to have a lot of people there. Also had an employee in fishing department be real weird/off putting. A line was strung across an aisle by a kid and he seemed unaware of that when charging through and then stunned we were trying to help him. Vibe is not as warm/positive as other Bass Pro locations.

Joshua was the absolute best. He was very kind, attentive, and listened to my wants and specifics…read more Grateful for his service and help today. Thank you, Joshua!

I went into Road Runner on Tuesday to buy a pair of cross training shoes. I was paired with Gary,…read morewho was in training. I left with a pair of Reebok's. I got home that day realizing the fit was too narrow/tight for my high arched feet and made the decision to rerun the shoes. I went into road runner the next day, Wednesday, to return the shoes. (mind you I did not buy the membership because it was $19.99(?) plus $49.99 annually on top of the already $160 shoes.) This is when I was told by a manager named Alexis, that I had worn the shoes - when I in fact had NOT worn the shoes besides trying them on in store- and he wasn't going to give me my money back. I told him that he was wrong and needed to give me my money back. He gave me my money back very reluctantly ensuring me he didn't believe me. He told me he remembered me "not buying the membership" and that he remembered the shoes being clean and unworn on Tuesday. I left the store in tears over the interaction. Later, once I had calmed down, I realized I had taken photos of the shoes in store on Tuesday prior to buying them. It came to my realization that Gary and Alexis had sold me the floor sample shoe without telling me and then proceeded to blame me for the shoes being worn. After being treated so poorly, I will never be going back to road runner.

This store always has some great deals, especially if you join their rewards program we get lots of…read morecoupons! Staff is very friendly. The store is just a little hard to shop at cause everything's really cramped and sometimes it is hard to find someone to help you. But otherwise I would say it's a great little hidden gem to find some good tennis shoes or snow gear!

Just left the store had an episode that I haven't had my entire life. The manager was accusing me…read moreof saying something behind the back of some employee across the room when I was having a private conversation with my wife. And explain to the manager that conversations with my wife for private but anyway. He was very loud and rude and was near yelling to me. When I said, I'm gonna report this to the corporate Home office within 30 seconds he apologized to me and said "I'm gonna lose my job." Shortly thereafter we were checking out in line buying over $150 worth of items, and he came over and told the attendant to give us a 15% discount and continue to apologize profusely. This person was on the fringe of having of what appeared to be a mental breakdown -- and he is the manager. I told them I hope that Management reviews all of the security camera footage so they can see for themselves exactly what happened.

I have shopped at this Champs location many times at the Spectrum. Nice store with all the top…read moregear I like. Its a bigger store and all. Its just always been a favorite of mine.

Walked into the store and nobody greeted me. The person in the front just stared at me and didn't…read moresay anything. I continued to browse the store and associates would pass and not say anything. Decided to leave as it's clear they don't care about customer service.

I arrived on a Friday morning looking to buy an entry level bowling ball. I met Alex, who answered…read moreevery question that I had, and also provided excellent service. I ended up buying a Rhino ball and Alex was able to drill the holes for me right then and there. I recommend this store and will return for any of my other bowling needs.

Huge shoutout to Jeff! My girlfriends and I walked in just to "window shop" for bowling balls, and…read morewe walked out with exactly what we wanted. Being girly girls, our only real priority was finding the right colors (priorities, right? haha). We're just looking for a fun way to stay active and grow old together, and Jeff totally got that. He was so patient and accommodating that it was a total no-brainer to buy from him on the spot. The experience was so good (and fun) that our husbands went in the following week to get their balls, too! Although they were ok with house balls! The prices are on par with what you'd find online, but you get the bonus of having an expert help you pick the right weight and custom-drill everything to fit your fingers within less than 20 mins. FREE personalization, too! Added value for sure! Thanks for making it so easy and seamless for us, Jeff!

Hands down the best gun shop I have been to. The staff is extremely friendly and helpful. The guys…read moreat the shop were able to help me get one of my dream rifles at an unbeatable price. Although the drive for myself is more than an hour away, I would gladly come back time and time again, not just for the prices but because the staff is so great and do an outstanding job at making you feel welcome, which in itself makes it all worth it. Most shops nowadays aren't very friendly, but this place is the real deal!

Employees and owner are the pawn stars of guns. They wont even give you simple advice if they feel…read more"its being given for free" I came by wanting to see if there were any damages on my firearm only to hear "im not gunna say outright if its damaged or fine" only to go to bolsa gunsmithing to find out nothing was wrong meaning they 100% wouldve taken my gun , did probably nothing to it then turn around and say they fixed this and that and charge me for it. Plus not to mention my firearm just sitting in the shop for weeks. Yeah if your asking for a simple repair or cleaning they are not gunna take your order seriously since its "not important " to them so expect your firearm to sit in the shop for at least a couple weeks for a 30 minute job or possibly become lost if they end up not caring enough If you have the money ,time and dont care and dont live driving far then maybe this would be an ok shop for you Don't necessarily think they are shady or a scam they just aren't a customer friendly shop. They would make a perfect walking dead universe gun shop though